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「The room we booked did not look like the picture shown for booking. It was much smaller and cluttered.」

「Good」

「staff and the rooms」

「good」

「Everything is good except for not notifying us there is a 24 hours open Gym next to our room. And the noise comes from the Gym is sooo loud since 6am. I called the front desk, and the lady obviously know that the noise will affect the rooms close to the gym. And she was quite nice to promise to send someone to stop it. But never stops actually. And the next day, I went to the front desk, expressing my disappointment about this. She talked about the rights to use the GYM while I talked about...

「One of the managers walked into my room at one in the morning, thinking the room was empty and woke us up. Hopefully the managment makes it right because we could not fall back asleep.」

「Bed and pillows not great」

「Big mistake to book here and ratings of property are way off. We left the property early and were told we could not get our money back because it was booked through Expedia. Smelly, dirty dump. Recommend to avoid.」

「Very good Hotel」