There were no e yea blankets or pillows in the room for the pullout and it took an hour to get them. Phones did not work. Sent a te t to the number they provided and never got an answer
Annette
2025 年 7 月入住 1 晚
10/10
Great hotel and service desk. Big Shoutout to Rebecca and Gwendolyn (I believe). Overall both the male and female receptionist were phenomenal!
Thank you for having them!!
Hugues
2025 年 7 月入住 1 晚
8/10
Clean and comfortable, staff available and helpful. The breakfast was advertised as a huge bonus, here’s where the problems were. There were lots of choices, everything LOOKED good, but all the food out in trays was cold and the pancakes were cementlike. It was a disappointment. Overall we were comfortable and enjoyed our stay.
ANNIE
2025 年 7 月入住 2 晚
6/10
Place needs a refresh. Happy Hour and Breakfast are excellent
Angelo
2025 年 7 月入住 1 晚
10/10
Wonderful
Wasif
2025 年 7 月入住 1 晚
10/10
Friendly staff and great breakfast
Jonathan
2025 年 7 月入住 2 晚
10/10
The hotel need renovation carpet smells and there are cockroach on the room
belquis
2025 年 7 月入住 2 晚
10/10
Other than needing upgrades was very pleased with service courtesy & amenities
ATTIYYA
2025 年 6 月入住 1 晚
10/10
From the moment we walked in my kids said WOW!! This is nice!! It was an easy check in. $50 refundable deposit. Clean rooms. Cleans bathrooms. Great non toxic products to use in the showers. No bad smells in the hallways and the room. Rooms get cold. Beds were very comfortable. Hubby approved-Hubby even wanted to know where the sheets were from. Our king suite was spacious for our family of four. Kids said the pull out couch was fine. Breakfast was great! Each adult is given a breakfast ticket. The cook is super quick on the grill to make eggs your way. There are TOO many options so you definitely will get your belly full and be able to feed the picky eaters! This hotel was overall excellent! From the ambiance to the food to the overall stay! we left feeling like we balled on a budget! Thank you Embassy Suites Boca! My family will be back again!
Elyce
2025 年 7 月入住 1 晚
10/10
Nice rooms. Nice staff
Joanna
2025 年 6 月入住 1 晚
10/10
Enjoyed our stay friendly and helpful staff.
Darren
2025 年 6 月入住 2 晚
10/10
Room was clean and comfortable and the breakfast was great!!
Amie
2025 年 6 月入住 1 晚
6/10
Ive stayed Embassy Suite prior but stopped a few years back. I love the new design and renovation being done to the hotel. My check in process was good and quick for my partner and myself, went to the room and realize an issue with the tv so maintenance come check and said we would need to get another room because the issue shouldnt be resolve at that time. Got another room which wasnt as nice but didnt compain because i didnt feel like moving ago due to medical issue. Had to call maintenance the next day again because when i took a shower the night prior, the drain was clog and water took long to drain out. We met the hot water turned off in the face wash sink due to it leaking which we found out after turning it back on and getting loud vibration after using so the entire stay we couldnt use hot water in the sink. Housekeeping only came the next day from check in and thats all. I called front desk for new towels and was told someone would bring them up, which never happened. Due to me not feeling to well i just couldnt bother. Breakfast was okay and i only eat there 2 days of my stay because the second day the guy who was making the omelette seems a bit confused and was making mistakes with the order so i just went out and purchase breakfast for the rest of the stay. I will maybe check this hotel back in a few years
Dandre
2025 年 6 月入住 4 晚
4/10
I had a roach in my room. I took pictures and recorded. The Hotel is in a really nice on the outside and the main floor area but I'm guessing the room was getting renovated or something but the room was muggy as well. Spoke with the staff to bring to their attention and was only offered Hilton points no mention of reimbursement
Deangelo
2025 年 6 月入住 1 晚
10/10
En algunos momentos el olor a cigarrillo era muy fuerte,
Luis Gabriel
2025 年 6 月入住 3 晚
8/10
I like that they offer complimentary breakfast daily. And it’s a full blown buffet option. They also offer complimentary drinks nightly! The rooms are clean and like small apartments.
Alina
2025 年 6 月入住 2 晚
6/10
Clean, pool wasn’t working
Andrew
2025 年 6 月入住 2 晚
6/10
michael
2025 年 5 月入住 1 晚
4/10
Daniel
2025 年 6 月入住 2 晚
8/10
The property was OK - our room required a couple of visits from Engineering - but we loved that it included two rooms as we were there for ten days. The bed could have been firmer. The staff was very good, no complaints there.
Lynnette Marie
2025 年 5 月入住 10 晚
8/10
Overall, it is a great hotel. It was located close to FAU, which was our purpose for being there, so that was very convenient. A couple of the lights in the room did not work and there was a weird clicking noise that we heard at night. Other than that, their hotel was great. The staff especially the front desk were super friendly.
Shannon
2025 年 6 月入住 1 晚
10/10
Loved it I have been her a few times never disappointed
Kimberly
2025 年 6 月入住 1 晚
4/10
Initial attempt to use room key failed. Returned to front desk and work order immediately went to maintenance who promptly came to room and discovered that lock had dead batteries. Replaced! In room, went to turn on TV but TV not plugged into wall outlet...which was hidden behind large armor. Once again resolved by maintenance. Poor start to our visit...but staff was immediately helpful.