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"El hotel es bueno, pero el servicio al cliente por parte del staff es bastante básico. En el restaurante, lamentablemente, los meseros no conocen bien el menú y la atención resulta poco cordial. No hay seguimiento para verificar si el cliente necesita algo más o si todo está bien con el servicio. En general, la experiencia es básica, por lo que la propina también refleja ese nivel de atención, especialmente considerando que los precios de la comida ya son elevados."

"Great visit. "

"Professional services "

"Lots of great restaurants and a great view from my balcony "

"Room was very cleaned. Staff was courteous and respectful. "

"Lovely hotel and a very pleasant one-night stay. The room was clean, comfortable, and quiet, and the staff was friendly and welcoming. Everything was well maintained and made for a relaxing experience. Would definitely stay again."

"Nice people "

"Yes....excellent! The personnel was friendly. Couldn't have asked for treament! "

"Excellent location for an early morning flight out of BOG. The suite was very nice. Plenty of space. Comfortable king size bed. Had dinner in the restaurant and it was a very nice meal. Will be staying again in three weeks when I travel back to Bogota. "