「Absolutely Not 5 star, should be 3 star at best. I only book 5 star and have never been disappointed in Italy, regardless of staying in small towns like Bolsena.
Overall Under staffed, at least for 5 star. The single pool staff person would leave for hours at a time each day, leaving you unable to get drinks or food.
The Included Breakfast was pretty typical for Italian hotels, the serving staff also makes the omelettes. So no coffee or service if someone orders bacon and eggs. Also the food...
「Un ottimo albergo con parcheggio, di fronte al lago e dotato di uno splendido giardino con piscina, ombrelloni e gazebi che proteggono i lettini dal sole. Bar esterno a disposizione dei clienti. L'interno è curato e il personale gentile e disponibile. Camera molto spaziosa e ben illuminata, letti comodi, bagno curato e con un'ottima doccia.
Una sera abbiamo approfittato del ristorante e abbiamo cenato in giardino. Molto apprezzate le pietanze servite. Buona la colazione.」
「Excellent location and a beautiful, newly renovated apartment with modern amenities. The daily room service was an added bonus! The host was responsive and helpful throughout my stay. I had a wonderful experience and would absolutely recommend this place!」