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Kameha Grand Bonn

Boardwalk/promenade hotel with 3 restaurants and full-service spa

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Food and drink
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Sun deck
Exterior
View from room
Kameha Grand Bonn in Beuel offers a peaceful escape with a tranquil garden and outdoor pool. The spa provides body scrubs and manicure/pedicure services. Three restaurants serve breakfast to Japanese cuisine. On-site shopping adds convenience to your stay.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • Parking available
  • Bar
  • Room service
The current price is HK$1,066
HK$1,209 total
includes taxes & fees
27 Nov - 28 Nov

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Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Superior Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Room

8.6 out of 10
Excellent
(13 reviews)

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

LCD TV

Junior Suite

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, blackout curtains

Premium Room

8.0 out of 10
Very good
(18 reviews)

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Room

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite

  • Sleeps 3

View all photos for Fair Play Suite

Premium bedding, in-room safe, desk, blackout curtains

Fair Play Suite

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Suite

Premium bedding, in-room safe, desk, blackout curtains

Corner Suite

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
  • 484 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Diva Suite with River View

Premium bedding, in-room safe, desk, blackout curtains

Diva Suite with River View

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
  • 484 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Beethoven Suite with River View

Premium bedding, in-room safe, desk, blackout curtains

Beethoven Suite with River View

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
  • 592 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Hero Suite with Roof Terrace

Premium bedding, in-room safe, desk, blackout curtains

Hero Suite with Roof Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Hypo-allergenic bedding
Renovated in 2022
  • 592 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Princess Suite

View from room

Princess Suite

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cots/infant beds
Kitchen
Mini-fridge
Dining table
HDTV
  • 1076 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Queen Suite with Roof Terrace

Premium bedding, in-room safe, desk, blackout curtains

Queen Suite with Roof Terrace

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
Hypo-allergenic bedding
Renovated in 2022
  • 1076 sq ft
  • 1 bedroom
  • River view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for King Suite with Roof Terrace

Premium bedding, in-room safe, desk, blackout curtains

King Suite with Roof Terrace

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cots/infant beds
Kitchen
Mini-fridge
Dining table
HDTV
  • 1076 sq ft
  • 1 bedroom
  • River view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Royal Suite with Roof Terrace

View from room

Royal Suite with Roof Terrace

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cots/infant beds
Kitchen
Mini-fridge
Dining table
HDTV
  • 2153 sq ft
  • 2 bedrooms
  • River view
  • Sleeps 2
  • 4 Twin Beds and 2 Double Sofa Beds

View all photos for Superior Room Deluxe (partial river view)

Premium bedding, in-room safe, desk, blackout curtains

Superior Room Deluxe (partial river view)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
  • 323 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite Deluxe (partial river view)

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite Deluxe (partial river view)

Highlights

Separate sitting area
Soundproofed
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
  • 431 sq ft
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, blackout curtains

Premium Room

  • Sleeps 2

View all photos for Fair Play Suite

Premium bedding, in-room safe, desk, blackout curtains

Fair Play Suite

  • Sleeps 2

View all photos for Corner Suite

Premium bedding, in-room safe, desk, blackout curtains

Corner Suite

  • Sleeps 2

View all photos for Diva Suite

Premium bedding, in-room safe, desk, blackout curtains

Diva Suite

  • Sleeps 2

View all photos for Beethoven Suite

Premium bedding, in-room safe, desk, blackout curtains

Beethoven Suite

  • Sleeps 2

View all photos for Hero Suite

Premium bedding, in-room safe, desk, blackout curtains

Hero Suite

  • Sleeps 2

View all photos for Queen Suite

Premium bedding, in-room safe, desk, blackout curtains

Queen Suite

  • Sleeps 2

View all photos for King Suite

Premium bedding, in-room safe, desk, blackout curtains

King Suite

  • Sleeps 2

View all photos for Superior Rhine View

Premium bedding, in-room safe, desk, blackout curtains

Superior Rhine View

  • Sleeps 2

View all photos for Junior Suite Rhine View

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite Rhine View

  • Sleeps 3

View all photos for Royal Suite

Premium bedding, in-room safe, desk, blackout curtains

Royal Suite

  • Sleeps 2

View all photos for Princess Suite

Premium bedding, in-room safe, desk, blackout curtains

Princess Suite

  • Sleeps 2

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About the area

Map
Am Bonner Bogen 1, Bonn, NW, 53227

What's nearby

  • World Conference Center Bonn - 5 min drive - 4.0 km
  • United Nations - 5 min drive - 4.0 km
  • Beethoven House - 8 min drive - 5.6 km
  • University of Bonn - 8 min drive - 7.1 km
  • Freizeitpark Rheinaue - 10 min drive - 3.0 km

Getting around

  • Bonn-Oberkassel Station - 10 min walk
  • Ramersdorf U-Bahn - 10 min walk
  • Cologne - Bonn Airport (CGN) - 16 min drive

Restaurants

  • ‪Parkrestaurant RheinAue - ‬5 min drive
  • ‪Kameha Grand Lobby - ‬1 min walk
  • ‪TAO Bar & Restaurant - ‬3 min drive
  • ‪Abacco's Steakhouse - ‬2 min walk
  • ‪KUNST!GARTEN - ‬4 min drive

About this property

Kameha Grand Bonn

Remodelled hotel, renovated in 2022 and located in Beuel
Take advantage of a terrace, shopping on-site and a garden at Kameha Grand Bonn. Treat yourself to a manicure/pedicure, aromatherapy or a facial at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Japanese cuisine. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • An electric car charging station, luggage storage and a banquet hall
  • A porter/bellboy, concierge services and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 254 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches such as late-night room service and free WiFi.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Rainfall showers, designer toiletries and deep-soaking baths
  • HDTVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and eco-friendly cleaning products

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  • Pool
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8.8 out of 10, Excellent, 608 reviews
The price is HK$705
HK$800 total
includes taxes & fees
15 Nov - 16 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Uncovered parking on site (EUR 15 per day)
  • Covered valet parking on site (EUR 25 per day)
  • Extended parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 28 to 28 for adults and EUR 14 to 23 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ludwig’s
  • Rheinalm
  • Stage Bar
  • YUNICO

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 27,437 square feet of conference space
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On a river
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic drinking straws
  • Renovated entire property - January 2022
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Ice maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 6.42 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 to 28 for adults and EUR 14 to 23 for children
  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 2)
  • Uncovered self-parking fee: EUR 15 per day
  • Valet parking fee: EUR 25 per day
  • Extended parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
Property Registration Number KAMEHA GRAND BONN Betriebsgesellschaft mbH, DE265633990, Am Bonner Bogen 1, 0228 4334 5000

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kameha Grand Bonn Hotel
Kameha Grand Hotel
Kameha Grand Bonn
Kameha Grand
Kameha Grand Hotel Bonn
Kameha Grand Bonn Bonn
Kameha Grand Bonn Hotel
Kameha Grand Bonn Hotel Bonn

Frequently asked questions

Does Kameha Grand Bonn have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Kameha Grand Bonn?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Kameha Grand Bonn on 27 Nov 2025 start from HK$1,065.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kameha Grand Bonn pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Kameha Grand Bonn?

Self-parking is available for EUR 15 per day. Valet parking is available for EUR 25 per day. Extended parking is available for EUR 25 per day.

What time is check-in at Kameha Grand Bonn?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 25 (subject to availability).

What time is check-out at Kameha Grand Bonn?

Checkout is at noon. Late checkout is available for EUR 50 (subject to availability).

Does Kameha Grand Bonn provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 100 per vehicle applies.

Where is Kameha Grand Bonn located?

Located in Beuel, this spa hotel is within 1 mile (2 km) of Rhine, Arboretum Park Haerle and Sieben Hills Nature Park. Dog Park and Freizeitpark Rheinaue are also within 2 miles (3 km). Ramersdorf U-Bahn is 10 minutes by foot and Oberkassel Nord Tram Stop is 14 minutes.

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Reviews

Kameha Grand Bonn Reviews

8.2

Very good

8.8

Cleanliness

8.0

Location

8.4

Staff & service

8.4

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 426 out of 900 reviews
Rating 8 - Good. 266 out of 900 reviews
Rating 6 - Okay. 109 out of 900 reviews
Rating 4 - Poor. 65 out of 900 reviews
Rating 2 - Terrible. 34 out of 900 reviews

Reviews

8/10 Good

Uwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazing breakfast and all staff was super friendly. Only item to improve is parking as the hotel relays on public parking and their rules. No flat rate for the stay you get in and out multiple times a day, you pay potentially twice the day rate.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top shelf hotel. Would only stay here if returning to Bonn.
Stayed 1 night in Apr 2025

10/10 Excellent

Cecilia

Liked: Staff & service, amenities, property conditions & facilities
Lovely
Stayed 3 nights in May 2025

8/10 Good

Simon

Liked: Cleanliness, room comfort

Acceptable

Service quit slow at check out and only one bar guy
Stayed 1 night in Jul 2025

10/10 Excellent

Husam

Liked: Cleanliness, property conditions & facilities
It was great staying 👍
Stayed 2 nights in Sep 2024

10/10 Excellent

Shaista

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay nice hotel
Stayed 4 nights in Jun 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful trip for me and my partner in the stunning corner suite!
Stayed 1 night in Oct 2024

8/10 Good

Kathryn Hayley

Liked: Cleanliness, property conditions & facilities
No working thermostat, mini fridge not working.
Stayed 6 nights in Jun 2025

10/10 Excellent

David Carro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great infinity pool and spa
Stayed 1 night in Apr 2023

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Location
Stayed 1 night in Dec 2023

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing pool, large room

Large spacious room, with everything we needed (fridge, hairdryer, coffee machine), swimming pool is very impressive (great view over the river). A shame they charge €15 per day to park just outside the front of the hotel… you would think that would be free/cheaper. Location: it’s a few km‘s walk into Bonn, but I enjoy walking and it’s a very pretty walk along the river.
Stayed 3 nights in Nov 2023

10/10 Excellent

Paul Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervorragend!
Stayed 1 night in Aug 2023

6/10 Okay

Regina

Liked: Cleanliness, staff & service, amenities
Second time we stayed at Kameha Grant because we liked the fantastic design all over, and found it very conveniently situated at the banks of the river Rhine for lovely walks and several great dining options… but this time we couldn’t get the air condition working properly with hot outside temperatures of over 30 degrees and when told next day at reception the explanation wasn’t satisfactory et al… We also had problems with the internet .. and also couldn’t get help, So we were disappointed enough.
Stayed 1 night in Sep 2024

10/10 Excellent

Yamil

Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff gave me a very warm welcome. Diana upgraded my room and noted my birthday was during the stay. She send a wonderful amenity to my room with a beautiful hand written note. To top it off she made the point in wishing me happy birthday in person. Wonderful team!!!
Stayed 4 nights in Jul 2023

4/10 Poor

Johannes

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Kameha is nicely located at the Rhein river. You can take nice walks on the river. Not much else happening in the area, 5 km to downtown Bonn. I had 2 stays with Expedia, aside problems with the new hotel reservation system an overall good experience until I attempted to cancel another reservation I had made in person. When calling in 48h before the reservation, I was told that could only be done in writing, not per phone! When sending the e-mail for cancellation, I was told the reservation was done with Expedia and could be cancelled through Expedia. It was not, I had done it in person at the reservation counter. Maybe their new system is to be blamed again, but I am very disappointed by the service and will never stay in this hotel again.
Stayed 1 night in Mar 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Horrible experience

Upon arrival, we found no bell attendant on duty in the hotel’s entrance that our driver had to unload our luggage from the vehicle.When we got to our room, we were disgustingly stunned by the poor housekeeping standard.We also had to request every time for a hair conditioner as it was not available in the bathroom. The shower hand mixer was constantly being detached and falling out to the floor. In a few days we were out with electricity which took two hours to be fixed. At that same night, all the lights were turned on that we could not turn them off and unluckily no maintenance was on-duty at night to fix the lights. We had a long argument with the manager to explain that we would not be able to sleep in such condition but they just kept on explaining to us that no maintenance can fix it. We requested to be transferred to another room but we were told that they were fully booked. Then we requested early check-out and a refund which then they offered to us Room 176, however the bathroom there is not clean and seems being used by somebody else. Having no option from them, we were forced to accept this and patiently waited for the situation to be resolved until the next day. We booked and paid for the biggest suite in the hotel but we would only have to sleep in a very unsanitary and skimpy room, very frustrating indeed. We hoped to get our frustrations resolved by the African manager on-duty but he was so rude and disrespectful to us.
Stayed 7 nights in Sep 2023

6/10 Okay

Carina

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Renovierung der Zimmer, da sie sehr über die Jahre gekommen sind. Der Service war super nett. Roomservice (Frühstück) völlig überteuert für das was geboten wurde.
Stayed 1 night in Oct 2025

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut
Stayed 1 night in Sep 2025

10/10 Excellent

Hannes

Liked: Cleanliness, amenities, property conditions & facilities
Super Frühstück
Stayed 3 nights in Sep 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr großräumige Zimmer mit bodentiefen Fenstern … Die Lobby ist sehr stylisch und der Aussenpool ein Traum, mit direktem Blick auf den Rhein
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes ruhig gelegenes Hotel mit interessanten Stil. Der Wellnessbereich könnte jedoch größer sein. Die Auswahl an Restaurants in der Nähe war hingegen fantastisch. Würde ich jederzeit wieder buchen.
Stayed 2 nights in Aug 2025

4/10 Poor

Olaf

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel mit fantastischen Spa-Bereich und Pool mit Blick auf den Rhein. Wir hatten eine Hero-Suite mit Dachterasse. Auch diese war den Preis wert. Lediglich passende Sitzkissen für Lounge und Stühle waren nicht ausreichend vorhanden. Das Frühstück ist absolut super. Alles was das Herz begehrt. Lediglich dir Rheinalm für das Abendessen war din reinfall, da komplette überforderung herrschte. Wir haben 2 Stunden auf das Essen gewartet und leider war das, was dann kam, nur gut und nicht total schmackhaft. Da es aber nur angeschlossen ist, ziehe ich dies nicht in die Bewertung rein. Wir kommen gerne wieder.
Stayed 1 night in Aug 2025

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super tolles Hotel. Super Umgebung und tolle Angebote
Stayed 2 nights in Aug 2025

10/10 Excellent

Meriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vielen Dank für den schönen Aufenthalt!
Stayed 1 night in Jul 2025