接待廳

維克多路易斯別墅酒店的評價

維克多路易斯別墅酒店
42 rue Rodrigues Pereire, Bordeaux

評價

8.8

優異

10 分評分,優異;198 則評價中有 123 則" "
8 分評分,不錯;198 則評價中有 48 則" "
6 分評分,一般;198 則評價中有 11 則" "
4 分評分,欠佳;198 則評價中有 9 則" "
2 分評分,很差;198 則評價中有 7 則" "

9.0/10 

整潔度

9.2/10 

職員與服務

7.8/10 

設施服務

8.8/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

ge

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
装修好,安静,适合商旅
法式装饰,总体睡得舒服,早餐有一个不错的terrasse. 位置稍微偏一点,离老城近,但是离火车站远。个人商旅所以还好。
Hélène & Villa Victor Louis Team' 於 2021年3月31日的回應
Dear Anonymous, Your wonderful feedback regarding your stay at Villa Victor Louis is certainly very much appreciated. We are glad that our typical French style has made you such a good impression. I do hope that we will be welcoming you back for another exciting visit at Villa Victor Louis. Kind regards,

10/10 優異

Pamela

讚好:整潔度、職員與服務和住宿狀況
Sehr schönes, geschmackvoll renoviertes Haus. Sehr schöner Salon, der allerdings abends leider abgeschlossen war. Ruhiger Garten hinter dem Haus. Sehr freundliches und hilfsbereites Peronal mit sehr guten Englischkenntnossen.
於 2024 年 3 月住了 7 晚

10/10 優異

Kelian

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Anthony

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Séjour de 3 jours à la découverte de Bordeaux
La villa Victor Louis fut un lieu plus qu’à la hauteur. Personnel sympathique, lieu chargé d’histoire. Nous avons passé un très agréable moment !
於 2023 年 11 月住了 2 晚

8/10 不錯

frederic

於 2023 年 10 月住了 1 晚
Hélène & Villa Victor Louis' team 於 2023年11月7日的回應
Thank you for this rates of 80%! maybe next time 100% :)

10/10 優異

Montserrat

於 2023 年 9 月住了 1 晚
Hélène & Villa Victor Louis' team 於 2023年9月28日的回應
Nous vous remercions infiniment pour cette superbe note de 100%!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A True French Experience
Unique property with lots of character. It felt like a true French experience. Our room was on the lower level of the building which meant we had access to a small private patio and to the larger, public courtyard. We spoke with another guest who was staying in a private villa off the courtyard so there are a variety of rooms available.The convenience of the buffet breakfast made for an easy start to our day. We had a car and while parking is available it is about a 10 minute walk in a very narrow underground facility. The location of Villa Victor Louis made for easy access to restaurants, TBM stops, and shopping. The staff were very professional and personable.
於 2023 年 9 月住了 2 晚
Hélène & Villa Victor Louis' team 於 2023年11月7日的回應
Dear Nancy,Thank you for this pleasant comment!All rooms are meticulously decorated, each with a personal touch, yet all the charming ambiance of the 18th century is conserved .Villa Victor Louis is located in the heart of Bordeaux, making it incredibly convenient to explore the city, just a 10-minute walk away of the Opera House. Our team is indeed well known for its investment and the care given to our guests. We are always happy to help for all questions regarding the city of Bordeaux.Best regards

10/10 優異

Nessa

於 2023 年 9 月住了 1 晚

4/10 欠佳

hoju

不滿:整潔度、職員與服務和住宿狀況
It may be an old residential building remodeled to good appearance. Bed sheet not replaced. Difficult to use light switch. Shower head refusing to stay in working position. Breakfast is poorly served in quantity and quality. No onsite or nearby parking. 7 minutes to public parking.
於 2023 年 8 月住了 1 晚
Hélène & Villa Victor Louis' team 於 2023年11月7日的回應
Dear Hoju,We are sorry to read that your stay at our establishment did not meet your expectations. We strive every day to listen to and accommodate our guests so they can enjoy the tranquility, comfort, and serenity of Villa Victor Louis.During long stays bed sheets are replaced every 3 to 4 days unless asked, to limit our ecological impact ( all information are available at reception or directly in our directory).Regarding breakfast, our buffet selection has a wide variety of choice, we offer a range of sweet and savory options including cereals, bread, pastries, dairy products, cheese and meat, and seasonal fruits locally provided and organic for a majority.Indeed if you looking for an american style breakfast you will be disappointed. Located in France and as french lovers we are eager to respect our values and customs with a hint of creativity nerveless. For future visits, please don't hesitate to communicate any concerns to our staff immediately, so that we can address them promptly like show you how to switch the light on and off.Best regards,

10/10 優異

Monique

讚好:整潔度、職員與服務和住宿狀況
sejour de deux nuits dans un stufio svec acces à un jardin caché! Tout était parfait.
於 2023 年 8 月住了 2 晚
L'équipe de la Villa Victor Louis 於 2023年9月28日的回應
Chere Monique,Nous vous remercions chaleureusement pour votre merveilleux retour !Nous sommes ravies qui vous ayez été sensible au charme de notre jardin secret.Au plaisir de vous accueillir à nouveau pour une expérience exceptionnelle lors de votre prochain séjour à la Villa Victor Louis !Bien à vous,L'équipe de la Villa Victor Louis

2/10 很差

Andrew

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The Hotel was very disappointing! Got put in the worst room, in the roof! Extremely Hot! No Shower! No parking on-site despite stating they did! House keeping didn’t lock our doors after they cleaned so that anyone could just walk in! Very deceiving from the pictures! And worst of all the manager declined our upgrade even though there was other rooms available and we booked as VIP. Expedia and this hotel have let us down and that needs to be rectified.
於 2023 年 7 月住了 2 晚
The manager 於 2023年9月28日的回應
Dear Andrew,Thank you for sharing your feedback regarding your recent stay. We are sorry to read that your stay at our establishment did not meet your expectations. We strive every day to listen to and accommodate our guests so they can enjoy the tranquility, comfort, and serenity of Villa Victor Louis.Nevertheless we would like to come back to you regarding your words:-No shower : It is hard to imagine that we have rooms without shower or bathtub. Indeed in the room you have selected, Superior, there is no shower but a bathtub !As you can read on Expedia but you have to read.-No parking: as you can read on Expedia no parking on site is mentioned we indeed have partnership with a nearby parking 7min walk.-VIP do not included systematically Very Impolite People, witch try by all means to have "goodies" by lying and trying to manipulated reception I have heard all your words and despair to rectify what you feel just.As he worst manager , I declare you my number 1 worst liar and guest.Sincerely yours,

4/10 欠佳

Leonardo

於 2023 年 7 月住了 1 晚

10/10 優異

Anna

於 2023 年 6 月住了 2 晚
L'équipe de la Villa Victor Louis 於 2023年7月6日的回應
Anna, Nous vous remercions pour cette excellente note!Bien à vous,

2/10 很差

Amir

讚好:職員與服務
不滿:整潔度和住宿狀況
This place is too old and awful for what they charge. Will not stay again. Bad bed. Bad shower. Too old and smelly.
於 2023 年 6 月住了 1 晚
Helene, Villa Victor Louis 於 2023年6月16日的回應
Dear Amin, We are sorry to read that your stay at our establishment did not meet your expectations. We strive every day to listen to and accommodate our guests so they can enjoy the tranquility, comfort, and serenity of Villa Victor Louis.We hope is wasn't all your trash and food we found on floor of your room that inconvenances you.Kind regards,

4/10 欠佳

J

伴侶同遊
不滿:設施服務和住宿狀況
Poor service - only allowed 4 devices to log on to Wi-Fi (in our case we only managed to get 2 phones and 1 ipad connected). We now live in a time where free Wi-Fi is widely available and yet this hotel is limiting guests’ usage. The room is very small and there is no lift. Location is not convenient as well.
於 2023 年 4 月住了 2 晚
Hélène & Villa Victor Louis' team 於 2023年7月18日的回應
Dear Chin,We are sorry to read that your stay at our establishment did not meet your expectations. We strive every day to listen to and accommodate our guests so they can enjoy the tranquility, comfort, and serenity of Villa Victor Louis.It is surprising that the WI-FI logins was not sufficient, if you had approached our reception, we would have been more than happy to assist you in connecting to the Wi-Fi network..Regarding your room booking, you had booked a classic room through Expedia, where you can find detailed information about the room, including its size, in this case, it was 20m². Next time, please don't hesitate to communicate any issues to our staff immediately, and they will do their utmost to address them, and to select a larger room, as a superior or Suite to enjoy a spacious room.Best regards,

8/10 不錯

didier

於 2023 年 3 月住了 1 晚

10/10 優異

Stéphanie

於 2023 年 2 月住了 1 晚

8/10 不錯

m-ali

讚好:整潔度、職員與服務和客房舒適度
hôtel charmant
於 2023 年 1 月住了 3 晚
Villa Victor Louis 於 2023年2月19日的回應
Cher Ali,Merci d'avoir pris le temps de nous faire part de vos impressions à la suite de votre séjour, ce fut un plaisir de vous recevoir au sein de notre villa.Nous sommes ravis de découvrir que vous avez été sensible au charme de notre établissement pendant votre séjour.C'est un réel plaisir pour notre équipe de prendre soin de nos hôtes !Nous espérons avoir le plaisir de vous accueillir de nouveau,Bien à vous.L'équipe de la Villa Victor Louis

8/10 不錯

Luigi

於 2022 年 11 月住了 3 晚

4/10 欠佳

Maria

伴侶同遊
不滿:整潔度
Disappointing. The hotel wasn’t very clean and our room - the toilet floor in particular was dirty. We requested a re-clean but it didn’t happen. Too many stars and too high a price for what we received. Would not recommend.
於 2022 年 10 月住了 1 晚

8/10 不錯

Gerry (Aberdeen)

於 2022 年 10 月住了 4 晚

8/10 不錯

Gerry (Aberdeen)

於 2022 年 10 月住了 4 晚

10/10 優異

Rachel K

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Villa Victor Louis is a charming, beautiful hotel on a quiet street. The staff was very accommodating, knowledgeable, and kind. We will definitely be back on our next visit!
於 2022 年 9 月住了 2 晚
Hélène & Villa Victor Louis' team 於 2023年7月18日的回應
Dear Rachel K ,Thank you for taking the time to leave us this nice note.We are delighted to see that you enjoyed your stay at the Villa Victor Louis and that you appreciated its period style.I will take care to share your positive comment with the staff.We look forward to welcoming you next time you are in Bordeaux.Kind regards,

10/10 優異

Peggy

於 2022 年 9 月住了 1 晚

6/10 一般

Christine

家人同遊
讚好:職員與服務和住宿狀況
Chambre petite,
於 2022 年 9 月住了 1 晚
Hélène et l'équipe de la Villa Victor Louis 於 2023年7月18日的回應
Cher Christine,Votre confort et l'atmosphère de la Villa a été au cœur de notre esprit lors de la restauration de ce magnifique bâtiment où se conjugue une décoration XVIIIe avec le confort moderne. Nous sommes heureux de voir que vous avez su l'apprécier. C'est avec plaisir que le personnel vous a accueilli et partagé son carnet d'adresses bordelaises.La taille des chambres diffère en fonction des différentes catégories, peut-être que celle-ci n'était pas adaptée pour vos besoins.Nous espérons vous revoir très bientôt parmi nous à la Villa Victor Louis.Sincèrement,

8/10 不錯

Håkon

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 9 月住了 1 晚

10/10 優異

Jan

於 2022 年 9 月住了 4 晚

10/10 優異

Erik

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fabulous time at VVL, a family owned, beautifully renovated property conveniently located near the heart of Bordeaux. Owner and staff provided excellent service and recommendations for local dining and sightseeing. Loved our stay in l’attique room. Never wanted to leave. Bordeaux is a hidden gem.
於 2022 年 8 月住了 3 晚

6/10 一般

natalie

親子同遊
讚好:職員與服務和設施服務
不滿:整潔度
Friendly staff but dirty rooms We had spider webs all over the rooms plus spiders and ants First day they helped us with everything and after that we didn’t see anyone! Overall I wasn’t happy
於 2022 年 7 月住了 3 晚

8/10 不錯

sebastien

讚好:整潔度、職員與服務和住宿狀況
於 2022 年 6 月住了 2 晚

10/10 優異

Gisele

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff and beautiful villa
於 2022 年 3 月住了 1 晚
Hélène & Villa Victor Louis' team 於 2022年7月13日的回應
Dear Gisele, We thank you for taking the time to share your experience at Villa Victor Louis, and for your amazing feedback ! We are happy to see that your stay with us met your expectations ! We hope to have the opportunity to welcome you again ! Best regards,

10/10 優異

Jérôme

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚
Hélène et l'équipe Villa Victor Louis 於 2022年1月15日的回應
Cher Jérôme, Nous vous remercions d'avoir pris le temps de nous laissez cette agréable avis! Nous sommes ravis de constater que votre séjour a été à la hauteur de vos attentes. En espérant avoir l'occasion de vous accueillir de nouveau, Bien à vous,

10/10 優異

Jérôme

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚
Hélène et l'équipe Villa Victor Louis 於 2022年1月15日的回應
Chère Jérôme, Nous vous remercions d'avoir pris le temps de nous laissez cette agréable note ! Nous sommes ravis de constater que votre séjour a été à la hauteur de vos attentes. En espérant avoir l'occasion de vous accueillir de nouveau, Bien à vous,

10/10 優異

matt

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wined in Bordeaux
Hotel was historic & beautiful. Everyone friendly. Lorenzo was very helpful & great to chat with.
於 2021 年 11 月住了 4 晚
Hélène & Villa Victor Louis' team 於 2022年1月15日的回應
Dear Matt, We thank you for taking the time to share your experience at the Villa Victor Louis. The good mark is much appreciated ! Quality of service is a priority for our team. Your kind words will be passed on to everyone (and especially Lorenzo :D) ! We are glad to see that you liked the decors and atmosphere of our villa. Hoping we will have an opportunity to welcome you again ! Best regards,

8/10 不錯

Fabio

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 4 晚
Hélène & Villa Victor Louis' team 於 2022年1月15日的回應
Dear Fabio, We thank you for taking the time to share your experience at the Villa Victor Louis. We are glad to see that you had a pleasant stay with us ! Hoping we will have an opportunity to welcome you again ! Best regards,

2/10 很差

Georgios

讚好:職員與服務
不滿:整潔度和住宿狀況
The staff are nice however the owner is horrible. A money grabbing person who kept our money for nearly two years, then issues a credit telling us that we have to use it by the end of 2921 otherwise we will lose £320. When we booked, prices had dropped and the hotel still owe us £65. The hotel refused to give us breakfast with this money and the option for it was not available so hotels.com are also responsible. For the price, it is a rip off. Do not stay here.
於 2021 年 11 月住了 2 晚

4/10 欠佳

Lay Wee Amy

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
All good but nothing was given to me as vip access .
於 2021 年 11 月住了 2 晚
Hélène and Villa Victor Louis team 於 2022年1月17日的回應
Dear Lay Wee Amy, Thank you very much for your feedback. The reviews we receive are essential to us, as they help us to improve, and therefore to give our guests the best possible experience ! We are delighted to see that your stay with us was "all good" (and maybe did not deserve a 4/10... ?) ! The VIP access grants the guest with a right to be upgraded. However, this upgrade is subject to availability and was not possible on that particular day. We hope to see you again for your next stay in Bordeaux ! Kind regards,

8/10 不錯

Marie

讚好:整潔度、職員與服務和住宿狀況
於 2021 年 11 月住了 1 晚
Hélène et l'équipe de la Villa Victor Louis 於 2022年1月17日的回應
Chère Marie, Nous vous remercions d'avoir pris le temps de partager votre expérience à la Villa Victor Louis ! Nous sommes ravis de constater que vous avez passé un séjour agréable parmi nous ! En espérant pouvoir vous accueillir lors de votre prochaine escapade bordelaise, Bien à vous,

8/10 不錯

Gudrun Marie

於 2021 年 11 月住了 3 晚
Hélène & Villa Victor Louis' team 於 2022年7月13日的回應
Dear guest, We thank you for taking the time to share your experience at the Villa Victor Louis. Hoping we will have an opportunity to welcome you again, Best regards,

8/10 不錯

Agnès

於 2021 年 11 月住了 1 晚
Hélène et l'équipe de la Villa Victor Louis 於 2022年7月13日的回應
Chère Agnès, Nous vous remercions d'avoir pris le temps de partager votre expérience à la Villa Victor Louis ! Nous sommes ravis de constater que votre séjour parmi vous ait plu ! En espérant pouvoir vous accueillir de nouveau, Bien à vous,

2/10 很差

Florence (Villefranche-sur-Mer)

多人同遊
不滿:整潔度、設施服務和住宿狀況
Extrêmement sale et hygiène manquante. Nous avons séjourné 2 nuits ici. Arrivée à 21.30 vendredi nous avons prévenu , pour autant l’hôtel nous a contacté nous demandant où nous étions car la réception allait fermer. Chambre correcte mais sans couverture supplémentaire alors que nous sommes en automne période où la météo est tjs incertaine. Aussi le plafonnier a du papier bulle autour ce qui rend de l’allumer dangereux. En tant que membre gold nous avions le droit à 2 boissons de bienvenue qui aurait été agréable à une arrivée si tardive mais nous avons du les réclamer et après vérification on nous a dit que nous devions nous servir dans le mini bar. Salle de bain sale : cuvette de toilette avec une trace de sang jusqu’au sol, le carré du plafond ainsi que le pommeau fuyaient nous éclaboussant à chaque douche. Moisissure aux murs. Terrasse extérieur commune : cendriers jamais vides et tasses jamais ramassées. Nous avons été dédommagé par le remboursement des deux petits déjeuners : 12€/personne. L’établissement est géré par des alternants qui sont adorables mais n’ont aucune marge de manœuvre tout en ayant un référent / propriétaire de l’hôtel injoignable. Nous ne recommandons pas cet hôtel
於 2021 年 10 月住了 2 晚

10/10 優異

HERVE

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
Parfait
於 2021 年 10 月住了 3 晚

10/10 優異

CYRIL

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Je recommande
Personnel tres souriant et accueillant. Merci Hélène pour vos conseils touristiques. Déco magnifique, je conseille
於 2021 年 8 月住了 1 晚

8/10 不錯

Christopher

讚好:整潔度、職員與服務和住宿狀況
於 2021 年 8 月住了 2 晚

10/10 優異

Robert

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful stay! Amazing living and nice staff. Nearby city. Bordeaux is very nice we will come back.
於 2021 年 7 月住了 3 晚
Helen & Villa Victor Louis team 於 2022年7月13日的回應
Dear Robert, Your wonderful feedback regarding your recent stay at Villa Victor Louis is certainly very much appreciated. Our establishment attache a great importance to service, comfort and well-being of all our guests. On behalf of the team, we look forward to your return very soon. Best regards,

6/10 一般

serge

不滿:整潔度和住宿狀況
於 2021 年 6 月住了 1 晚
Hélène et l'équipe de la Villa Victor Louis 於 2021年7月22日的回應
Cher Serge, Nous vous remercions d'avoir pris le temps de nous donner votre notation suite à votre séjour à la Villa Victor Louis. Nous aurions bien aimé en savoir un peu plus sur votre expérience. En espérant vous revoir bientôt, Bien à vous,

8/10 不錯

Loredana

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 6 月住了 1 晚
Hélène et l'équipe de la Villa Victor Louis 於 2021年7月8日的回應
Chère Loredana, Nous vous remercions d'avoir choisi la Villa Victor Louis pour votre nuitée bordelaise. Nous espérons vous revoir parmi nous pour un prochain séjour. Bien à vous,

10/10 優異

Anders

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Just amazing👌
One of the most positive experiences I’ve had. Our host was amazing, kind, funny and extremely helpful. She pretty much helped us plan our whole stay in Bordeaux, with the best advices. The hotel and garden is gorgeous! Location couldn’t be better. Overall - a huge thank you, from me and my family!!!
於 2021 年 6 月住了 2 晚
Helen & Villa Victor Louis team 於 2021年7月8日的回應
Dear Anders, What a pleasure to read such a lovely comment! Your words touch us very much, and will be shared with the entire Villa Victor Louis team. We love to plan with you, help you and advise you on the best addresses in Bordeaux so that you have a memorable stay! We are very happy to have participated in the success of your stay, whether it was thanks to the location, our secret garden or the service we provided. We really hope to see you and your family again, so that you can discover new things in Bordeaux and its surroundings! We hope you are enjoying surfing in Biarritz Best regards,

8/10 不錯

Pierre

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Villa Victor Louis
Cadre agréable en centre ville avec jardin Au calme
於 2021 年 6 月住了 3 晚
Hélène et l'équipe de la Villa Victor Louis 於 2021年7月8日的回應
Cher Pierre, Nous vous remercions d'avoir pris le temps de nous partager votre expérience suite à votre séjour à la Villa Victor Louis. Nous sommes ravis que le cadre et l'atmosphère de notre Villa vous ait plu. En espérant vous revoir pour un nouveau séjour bordelais. Bien à vous,

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had a lovely stay! The staff was lovely and very accommodating. The only downside was that there were no shower articles in the shower and the soaps were close to empty by the zinc. Highly recommend this place, tucked away in a nice area.
於 2021 年 5 月住了 1 晚
Helen & Villa Victor Louis team 於 2021年7月8日的回應
Dear guest, Thank you very much for taking the time to share this lovely review following your recent visit with us.  We are happy to see that you have enjoyed the atmosphere of Villa Victor Louis ! We hope to welcome you back in the nearest future in your new Bordeaux residence. Best regards,