My Mom and I stayed in Crown Plaza from January 6 to January 12, 2020 (it was the last part of our three weeks trip to Georgia) occupying two rooms (single occupancy each). Here is a long but detailed review:
ROOMS AND CONFIGURATION: The main building has four levels. The main level contains all common areas - restaurant, bars, etc. The rooms located on the 4th level are called 300, and this is the nicest floor - it is quieter, has warmer common hallway and has The Club Lounge. Hotel’s conference facilities are located on the 200 floor and as such, the 200 floor is more noisy on the weekend. Further, the odd number rooms are facing the street, the river and the Central Park - this is the more expensive side. The even number rooms are facing an uneventful wall - I understand that all “standard” basic rooms are facing such “back” wall side and they have no balconies. After certain negotiation with the management, I received a lovely front-view room #305 with a seating area, two TVs and a balcony. Three days after our check-in, my Mom was also moved from room #210 to #314 (“end of hallway" - therefore colder, side-Park view room with lots of windows).
CLUB LOUNGE. We had access to the Club Lounge - we used it a lot, so I would recommend it. The following foods and drinks are provided in the Club Lounge at no charge: (I) various cheeses, salads, cold cuts and sweets three times a day, (ii) red and