「Staff at check in was rude and seemed like we were an inconvenience. Breakfast staff not helpful and rude. Pretty sure they need customer service training. Check out was polite but was unsure about questions I asked. Sad part we have stayed in the past with a great experience.」
「Room was clean & comfortable & the staff personnel were respectful. The only problem we had was the pool wasn’t clean enough for us to feel comfortable getting into. The hot tub was fine.」