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波士頓 - 羅克蘭希爾頓逸林酒店及度假村的評價

4 out of 5
波士頓 - 羅克蘭希爾頓逸林酒店及度假村
929 Hingham St, Rockland, MA

評價

8.2

很好

10 分評分，優異；908 則評價中有 413 則" "
8 分評分，不錯；908 則評價中有 283 則" "
6 分評分，一般；908 則評價中有 123 則" "
4 分評分，欠佳；908 則評價中有 50 則" "
2 分評分，很差；908 則評價中有 39 則" "

8.6/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

8.2/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

真實旅客

於 2019 年 6 月住了 1 晚

10/10 優異

Yanping

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 11 晚

10/10 優異

David (Newport)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We have stayed here often to visit friends at Nantasket beach. It is convenient to local shopping, has ample free parking and a very friendly staff.
於 2024 年 4 月住了 2 晚
Kash 於 2024年4月29日的回應
Dear: DavidThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

6/10 一般

Stephanie

讚好：整潔度和職員與服務
Didn’t like not having water during part of our stay
於 2024 年 4 月住了 2 晚
Kash 於 2024年4月22日的回應
Dear: Stephanie Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely, Kashem Dewan General Manager

10/10 優異

David

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was very welcoming. Smelled very nice amd clean staff was very friendly .woukd stay again if in the area again
於 2024 年 4 月住了 1 晚
Kash 於 2024年4月22日的回應
Dear: DavidThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 優異

Kellie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Kash 於 2024年4月11日的回應
Dear: KellieThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 優異

Nathan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place great night manager
於 2024 年 4 月住了 1 晚
Kash 於 2024年4月11日的回應
Dear: NathanThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 優異

Peter J

讚好：整潔度、職員與服務、設施服務和住宿狀況
I'm not sure of what your asking about the property.
於 2024 年 3 月住了 5 晚
Kash 於 2024年4月11日的回應
Dear: PeterThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 不錯

Richard

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was pleasant and very accommodating. Room was clean and spacious for 2 people. Bathroom clean and modern. Continental breakfast (fee) was moderately priced, with an above average selection of breakfast items. Would definitely stay again if in the area.
於 2024 年 3 月住了 1 晚
Kash 於 2024年3月25日的回應
Dear: RichardThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 優異

Sarah

讚好：整潔度、職員與服務和住宿狀況
Staff is very friendly and helpful.
於 2024 年 2 月住了 6 晚
Kash 於 2024年3月7日的回應
Dear: SarahThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 優異

Yu Hin

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staffs are friendly
於 2024 年 3 月住了 1 晚
Kash 於 2024年3月7日的回應
Dear: Yu HinThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 不錯

Matt

家人同遊
讚好：職員與服務和設施服務
Good stay
於 2024 年 2 月住了 1 晚
Kash 於 2024年3月7日的回應
Dear: MattThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

6/10 一般

Jenifer

於 2024 年 2 月住了 1 晚
Kash 於 2024年3月21日的回應
Dear: Jenifer, Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely, Kashem Dewan General Manager

10/10 優異

Robin

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Kash 於 2024年3月7日的回應
Dear: RobinThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 不錯

Julie

家人同遊
讚好：整潔度
It was fine
於 2024 年 2 月住了 1 晚
Kash 於 2024年3月7日的回應
Dear: JulieThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 優異

David

讚好：職員與服務、設施服務和住宿狀況
Overall great property, Staff were exceptional!!
於 2024 年 2 月住了 1 晚
Kash 於 2024年3月7日的回應
Dear: DavidThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 不錯

Anne

家人同遊
讚好：整潔度、職員與服務和住宿狀況
I had to go to a funeral nearby so not familiar with area but the hotel was great except that you could hear people in the rooms next door and it echoed in the halls.
於 2024 年 1 月住了 1 晚
Kash 於 2024年3月7日的回應
Dear: AnneThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 優異

Anne

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice rooms beds etc Only complaint is you could hear people in rooms next to you.
於 2024 年 1 月住了 1 晚
Kash 於 2024年3月7日的回應
Dear: AnneThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 優異

Glen

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Wife and I stayed spur of the moment. Sunday night. Perfect quiet getaway for the night.
於 2024 年 1 月住了 1 晚
Kash 於 2024年3月7日的回應
Dear: GlenThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 優異

Michelle

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was easy to find, was very clean, the room was really clean and pretty, and I liked the interior design of the building
於 2024 年 1 月住了 2 晚
Kash 於 2024年3月7日的回應
Dear: MichelleThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 優異

Reade

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
good value, comfortable, friendly staff, convenient
於 2024 年 1 月住了 1 晚
Kash 於 2024年3月7日的回應
Dear: ReadeThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 優異

deborah

讚好：整潔度、職員與服務、設施服務和住宿狀況
Kash 於 2024年3月7日的回應
Dear: DeborahThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 優異

Alexandra (South Boston)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel for the night and convenient to where we needed to go the next day. Every staff member was very friendly and welcoming and so helpful when our mini fridge didn’t work! They brought a new one right in and were very easy to work with!
於 2024 年 1 月住了 1 晚
Kash 於 2024年3月7日的回應
Dear: AlexandraThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 優異

Gregg

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
People were very friendly, our room was clean and the location was near to our event
於 2024 年 1 月住了 1 晚
Kash 於 2024年3月7日的回應
Dear: GreggThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 不錯

Vanessa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Kash 於 2024年3月7日的回應
Dear: VanessaThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 優異

DIMITRI

於 2023 年 12 月住了 1 晚

6/10 一般

Warren

The shower sprayed all over the floor got soaked.
於 2023 年 12 月住了 3 晚

10/10 優異

Sarah

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We got There early because we had a red eye flight and the manager let us check in early. Staff is very accommodating and friendly. Close to food and freeways but far enough away that is is quiet.
於 2023 年 11 月住了 3 晚

10/10 優異

Robin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Vicki

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Sharon

讚好：整潔度、職員與服務、設施服務和住宿狀況
I was visiting family in the area. The staff was great. The hotel in my opinion was dark.
於 2023 年 12 月住了 1 晚

10/10 優異

Barry

Excellent
於 2023 年 12 月住了 3 晚

6/10 一般

Heather

讚好：整潔度
不滿：住宿狀況
Okay but needs improvement
Employees are friendly & hotel was accommodating when we needed to change our room request. Property needs some updating and the room we stayed in needs maintenance. The outlet in the bathroom wasn’t working, the tub stopper didn’t fully work so the water drained, there was a cup of tea in the microwave that was left behind by someone else & in the bathroom there was a sign that said if you forgot something like toothpaste, toothbrush, deodorant etc… those items were available complementary at the front desk and I had forgotten my deodorant, so we asked at the desk and were told that it was available for purchase only. Why put out a sign making the offer?
於 2023 年 12 月住了 2 晚

10/10 優異

Lori

家人同遊
讚好：設施服務
於 2023 年 12 月住了 1 晚

2/10 很差

zachary

家人同遊
My room was assigned keys to another party, who walked in around midnight and scared us. This was after we were provided the incorrect room keys and were sent to the incorrect floor.
於 2023 年 12 月住了 3 晚
Kash 於 2024年3月7日的回應
Dear: Zachary Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely, Kashem Dewan General Manager

10/10 優異

Jason

於 2023 年 12 月住了 1 晚
Kash 於 2024年3月7日的回應
Dear: JasonThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

6/10 一般

Cynthia

家人同遊
讚好：職員與服務和設施服務
were only given one towel for a four person room; shower was slow and not hot; property had seen better days; a bit beat up
於 2023 年 12 月住了 4 晚

10/10 優異

Jeffrey

家人同遊
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚

10/10 優異

Jeff

於 2023 年 12 月住了 1 晚
Kash 於 2024年3月7日的回應
Dear: JeffThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 優異

Frank

伴侶同遊
All personnel were extremely happy and personable
於 2023 年 12 月住了 1 晚

10/10 優異

kathleen

於 2023 年 12 月住了 2 晚
Kash 於 2024年3月7日的回應
Dear: KathleenThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

6/10 一般

真實旅客

讚好：整潔度、職員與服務和住宿狀況
The overall stay wasn’t bad but housekeeping knocking at my door before check out time was really frustrating!
於 2023 年 12 月住了 1 晚

2/10 很差

Cathleen

多人同遊
不滿：整潔度、職員與服務和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Doreen

於 2023 年 12 月住了 1 晚

4/10 欠佳

Christa

商務旅客
讚好：整潔度
It would have been super if the hotel’s generator had kicked on when the power went out. I was AMAZED that there was NO credit of ANY kind extended on my checkout for the inconvenience of not having power to prepare for the business presentation I had travelled specifically to the hotel to prepare for
於 2023 年 12 月住了 3 晚

10/10 優異

Mary

讚好：整潔度、設施服務和住宿狀況
Beautiful
Kash 於 2024年3月7日的回應
Dear: MaryThank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

10/10 優異

Melissa

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Annual visit
I stay here every year at this time due to business. I’ve been here 4 years in a row. Always comfortable, quiet, and easy to access. The food is excellent too
於 2023 年 12 月住了 1 晚

10/10 優異

Sarah

讚好：整潔度、職員與服務和住宿狀況
The manager was great and able to get is in a room early after coming from our red eye flight.
於 2023 年 11 月住了 3 晚
Kash 於 2023年12月5日的回應
Dear Sarah,Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future!Sincerely,Kashem DewanGeneral Manager

8/10 不錯

Donald

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
No Outside Alcoholl allowed in your room
於 2023 年 11 月住了 4 晚
Kash 於 2023年11月28日的回應
Dear Guest: Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely, Kashem Dewan General Manager

6/10 一般

Linda

家人同遊
讚好：整潔度和職員與服務
One elevator was broken. Water leak in the main lobby, our bathroom sink did not drain. Heating system was bad, either it gets too hot or too cold.
於 2023 年 11 月住了 2 晚
Kash 於 2023年11月28日的回應
Dear Guest: Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely, Kashem Dewan General Manager