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哈佛廣場酒店的評價

2 out of 5
哈佛廣場酒店
110 Mount Auburn Street, Harvard Square, Cambridge, MA

評價

8.2

很好

10 分評分，優異；329 則評價中有 145 則" "
8 分評分，不錯；329 則評價中有 102 則" "
6 分評分，一般；329 則評價中有 56 則" "
4 分評分，欠佳；329 則評價中有 18 則" "
2 分評分，很差；329 則評價中有 8 則" "

8.8/10 

整潔度

8.6/10 

職員與服務

7.0/10 

設施服務

8.2/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

mao

讚好：整潔度、職員與服務和住宿狀況
Very good. The staff are very friendly and have a good service attitude. They try their best to help us.
於 2023 年 7 月住了 1 晚
Niamh (Neve) 於 2023年7月31日的回應
Good Afternoon Mao,Thank you for staying with us and for this wonderful review/rating we truly appreciate it. We hope you will consider us for any future visits to Cambridge.Best Niamh (Neve)

10/10 優異

Chun Chiang

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good
Good
於 2019 年 11 月住了 2 晚

10/10 優異

Aram

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

4/10 欠佳

Flora

讚好：整潔度、職員與服務和住宿狀況
The room was not worth the money paid. There was no AC, the room was a lot smaller than it appeared online, and the tv didn’t have cable connection.
於 2024 年 4 月住了 1 晚

10/10 優異

KATE

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient and staff friendly
於 2024 年 4 月住了 1 晚

6/10 一般

Monica (Sarasota)

家人同遊
不滿：設施服務
The location is FANTASTIC!! And they know it. That’s why they will get away with a hotel that has more the vibe of an hostel and an hotel. The room is very small. Almost no storage. Bathroom and sink tiny. Old doors, old floors, old everything. No breakfast. High price for what it is and you have to pay additional ($45) to park a car. The should put a bit more effort and pride on this place, not just rely on the great location. They are in need of renovation. Badly
於 2024 年 4 月住了 2 晚

10/10 優異

YING HUA

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Niamh Neve 於 2024年4月8日的回應
Thank you for your amazing score we are so happy you enjoyed your stay !!Best Niamh (Neve)

6/10 一般

JUNG YUL

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

6/10 一般

Cindy

商務旅客
讚好：整潔度和職員與服務
不滿：設施服務
Very dated property and the pictures do not really share what's going on. Cement staircase. Not very professional staff. But awesome location and big rooms.
於 2024 年 3 月住了 2 晚
Niamh Neve 於 2024年3月19日的回應
Good Afternoon CindyI am so sorry to hear you did not have a good experience. We do renovated the hotel every five years and I would be interested to hear your experience with our staff, guest services are extremely important to us.Best Niamh (Neve)

8/10 不錯

Karen

於 2024 年 2 月住了 3 晚
Niamh Neve 於 2024年4月8日的回應
Thank you for staying with us and for your great score we hope you will stay with us again.Best Niamh (Neve)

10/10 優異

Juan

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff is very nice. Coffee and tea are excellent.
於 2024 年 3 月住了 1 晚
Niamh Neve 於 2024年3月11日的回應
Thank you for your review so happy to hear you had a nice stay Juan.Best Niamh

10/10 優異

Peter

讚好：整潔度、職員與服務和住宿狀況
The staff was particularly helpful in aiming us toward restaurants we'd heard about. Very upbeat, knowledgeable, and responsive.
於 2024 年 2 月住了 1 晚
Niamh Neve 於 2024年3月19日的回應
Good Afternoon Peter,We are very lucky to have such great employees so happy to hear how helpful they were for you.Best Niamh (Neve)

8/10 不錯

James (San Jose)

讚好：整潔度、職員與服務和住宿狀況
clean and right in Harvard square
於 2024 年 2 月住了 1 晚
Niamh Neve 於 2024年3月11日的回應
Good Afternoon James,Thank you for this review so happy to hear you enjoyed the central location in the square.Best Niamh

6/10 一般

James

家人同遊
讚好：整潔度和住宿狀況
不滿：設施服務
The room was very nice. Soft very comfortable bed. Nice water flow to the showers. If traveling for vacation, this would be a very nice option. But the hotel is not set up for business travelers. Unfortunately the internet here is so so so slow @ 0.58MB/s and struggling to reach 1.94MB/s. They should have just declared that there was no reliable internet. Impossible to stream videos or make video calls. Given how much everyone relies on internet access, not sure why they would have such slow internet just to save a buck.
於 2024 年 1 月住了 1 晚
Niamh Neve 於 2024年3月19日的回應
Good Afternoon James,We are so glad you enjoyed the room and we will definitely look into our internet services and I apologize for the inconvenience. Best Niamh (Neve)

6/10 一般

Neil

商務旅客
不滿：設施服務
Perfect location. Pretty shabby.
於 2024 年 2 月住了 2 晚
Niamh Neve 於 2024年3月19日的回應
Good Afternoon Neil,Sorry to see you felt the hotel was shabby was there anything in particular you felt we could update/change.Best Niamh

8/10 不錯

Paula

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Convenient location
Nice room set up with room safe and mini fridge. bath room is very small. Extra pillows and nice linens. Free all day coffee in lobby nice. Great Harvard square location
於 2024 年 1 月住了 2 晚
Niamh Neve 於 2024年3月19日的回應
Good Afternoon PaulaThank you for the lovely review and I am happy to see you enjoyed your stay.Best Niamh (Neve)

10/10 優異

Elizabeth

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Matthew

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Unique access to Harvard Extension courses and great staff.
於 2024 年 1 月住了 3 晚

10/10 優異

Diane

讚好：整潔度、職員與服務和住宿狀況
Excellent location in the middle of Harvard Square, and for a fee, parking was also included. Well-maintained and clean with a friendly staff. I will definitely go back. This was a relatively quiet time which I appreciated. I'm assuming it would be very busy seasonally such as during Harvard events.
於 2024 年 1 月住了 1 晚

8/10 不錯

Maria

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay smack in the middle of Harvard Square
Nice no-frills hotel in the middle of Harvard Square; perfect if you’re visiting the area. It has a small coffee/water area next to the reception. 4 stars because I got asked 3 times by housekeeping whether they could come in; make sure you put the “do not disturb” sign on the door. Would definitely recommend to others.
於 2023 年 12 月住了 1 晚

6/10 一般

Thomas

於 2024 年 1 月住了 1 晚

8/10 不錯

Paul

讚好：整潔度、職員與服務和住宿狀況
Cool hotel for a stay in Harvard Sq. I walked to the Brattle Theater, which is right down the street, for a movie. Then had a late drink and snack at Noir, which is at the Charles Hotel next door. Great shops and atmosphere.
於 2023 年 12 月住了 1 晚

10/10 優異

john

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
simple, clean and not fancy
Very clean, no problems, very safe. staff was excellent, fantastic parking.
於 2023 年 12 月住了 2 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚

8/10 不錯

Alan

讚好：整潔度
於 2023 年 12 月住了 1 晚

10/10 優異

Kalani

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Gear location and hospitality!
於 2023 年 12 月住了 2 晚

10/10 優異

Laura

讚好：整潔度、職員與服務、設施服務和住宿狀況
Best value, quality and convenience to everything in Harvard Square and environs.
於 2023 年 12 月住了 2 晚

6/10 一般

Maureen

家人同遊, 商務旅客
不滿：設施服務
Walking distance from harvard square
Niamh Neve 於 2024年3月19日的回應
Hi MaureenSo happy to see you enjoyed our central location in Harvard Square.Best Niamh (Neve)

8/10 不錯

CHEME

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It would be fantastic if the parking and breakfast is included in the package.
於 2023 年 11 月住了 1 晚

10/10 優異

Heather

讚好：整潔度、職員與服務和住宿狀況
We had a great stay. Staff is super friendly and helpful.
於 2023 年 9 月住了 3 晚

10/10 優異

Ophelia

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚

4/10 欠佳

Thomas (Norwich)

於 2023 年 11 月住了 2 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚

8/10 不錯

Kristin

伴侶同遊
讚好：整潔度和住宿狀況
Pros: clean, great location, very comfortable mattress Cons: insufficient bedding (not enough pillows, flimsy bedspread), no in-room coffee maker
於 2023 年 11 月住了 2 晚

10/10 優異

Elena

讚好：整潔度和職員與服務
It was ok

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location. Comfortable room. Just what I needed for a quick work trip.
於 2023 年 11 月住了 2 晚

10/10 優異

JoAnnah

於 2023 年 11 月住了 1 晚

10/10 優異

Dave

讚好：整潔度、職員與服務和住宿狀況
Great
於 2023 年 11 月住了 1 晚

10/10 優異

Alexandra

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best place (Harvard)
Great place for researching at Harvard! Just 15 min walk from the Houghton Library. Everything was perfect. Thanks!
於 2023 年 10 月住了 5 晚

10/10 優異

Raleigh (Dixon)

於 2023 年 11 月住了 2 晚

6/10 一般

John

多人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Visited during a warm period in autumn and there was no A/C making sleeping difficult. The staff’s response was to open the window which barely cracked 2 inches. The decision to install a HVAC system that either heats or cools in a climate that is variable sets the hotel up for angry sweaty or cold guests. The refrigerator in the room needed to be replaced twice to find one that worked. If this was a $100 room I would provide a good review but for $450… unacceptable.
於 2023 年 10 月住了 1 晚

8/10 不錯

Peter

於 2023 年 10 月住了 2 晚

6/10 一般

Patrick

讚好：職員與服務
不滿：住宿狀況
over 400 a night and broken fixtures in the bedroom, elevator does not work
於 2023 年 10 月住了 1 晚
Harvard Square Hotel 於 2023年10月23日的回應
Hello Patrick,I apologize for your recent experience. We hope you will stay again in the future and give us a second chance.

6/10 一般

Kellee

讚好：整潔度和職員與服務
Great location in Harvard Square. For the money, the room was ok.
於 2023 年 9 月住了 2 晚
Harvard Square Hotel 於 2023年10月23日的回應
Hello Kellee,Thank you for your rating and feedback. We hope to see you again on your next trip to Cambridge.

8/10 不錯

Liwen

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Will visit it soon
於 2023 年 10 月住了 2 晚
Harvard Square Hotel 於 2023年10月23日的回應
Hello Liwen,Thank you for your great review. We look forward to seeing you again soon.

8/10 不錯

Paige

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 3 晚
Harvard Square Hotel 於 2023年10月23日的回應
Hello Paige,Thank you for your great rating. We are glad you enjoyed your stay.

6/10 一般

Norman

家人同遊
於 2023 年 10 月住了 1 晚

10/10 優異

hannah

讚好：住宿狀況
於 2023 年 10 月住了 1 晚

10/10 優異

Martha

於 2023 年 10 月住了 1 晚

6/10 一般

Thuy

不滿：住宿狀況
於 2023 年 10 月住了 2 晚