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波士頓市中心 Moxy 酒店的評價

3.5 out of 5
波士頓市中心 Moxy 酒店
240 TREMONT STREET, Boston, MA

評價

8.6

優異

10 分評分,優異;1000 則評價中有 574 則" "
8 分評分,不錯;1000 則評價中有 244 則" "
6 分評分,一般;1000 則評價中有 95 則" "
4 分評分,欠佳;1000 則評價中有 54 則" "
2 分評分,很差;1000 則評價中有 33 則" "

9.4/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

Scott

商務旅客
讚好:整潔度
靠近酒吧 馬路 有些吵
於 2023 年 9 月住了 4 晚
Customer Service 於 2023年9月14日的回應
Scott, thank you for sharing your impressions of your stay at Moxy Boston Downtown. We understood that ambient noise from nearby bars and roads was a bit intrusive. This is an aspect of our vibrant location in the city and we apologize for any inconvenience this may cause. We hope that other aspects of your visit were enjoyable and we look forward to serving you again with greater satisfaction.

8/10 不錯

Kei Yau

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
New and clean but NO coffee machine!
Overall the hotel is new and funky. I don't mind the room smaller as I m traveling alone for that part of my trip. But if it was for a couple, the rooms would have been too small. Also, the lack of amenities really set it back. for example, the room does not have a coffee machine nor hotpot. They would provide a fridge if you ask but that would take up more floor space.
於 2023 年 8 月住了 3 晚
Customer Service 於 2023年9月5日的回應
Kei Yau, thank you for taking the time to leave a detailed review about your stay at Moxy Boston Downtown. It's great to hear you appreciated our modern, unique vibe.Your insights regarding the room size are truly valuable. We understand that while the edgy, compact design of our rooms works perfectly for single travelers, it might present itself as not as accommodating for couples or families. However, we like to emphasize that even though our rooms are smaller, they are purposefully designed to maximize functionality without compromising comfort.In regards to the amenities, it's clear that certain aspects fell short of your expectations, and we do appreciate you highlighting those. We understand that the absence of certain conveniences, such as a coffee machine or hotpot, may be an inconvenience to our guests. We're always looking to improve our offerings and will absolutely take your comments into consideration.When it comes to the provision of a fridge, while we understand the concern about floorspace, our team aims to meet guest requests as they arise, aiming to make their stay as convenient as possible.Once again, thank you, Kei Yau, for your valuable feedback. We hope to have the opportunity to serve you better in the future at Moxy Boston Downtown.

8/10 不錯

Shirley

於 2022 年 1 月住了 2 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 4 晚

10/10 優異

Eric (香港)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Lobby,非常好,服務非常好,只是房間太小,其他都很好
於 2020 年 10 月住了 7 晚
Co Captain 於 2020年10月27日的回應
Thank you for your feedback!

8/10 不錯

Robert

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Rooms are VERY small, but other than that...top notch. Great location, fun spot to be!
於 2024 年 4 月住了 4 晚

10/10 優異

Todd

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was awesome as usual!
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月30日的回應
Todd, it's wonderful to hear that you enjoyed another stellar stay at Moxy Boston Downtown! Your ongoing patronage is much appreciated, and our team is thrilled to be part of your travel routine. Looking forward to your next visit!

10/10 優異

Melissa

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月30日的回應
Melissa, thank you for choosing Moxy Boston Downtown for your stay. We're thrilled that you had an exceptional experience. We appreciate the stellar rating and look forward to your next visit.

8/10 不錯

Ryann

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Newer Hotel so it’s up to date.
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年4月29日的回應
Ryann, it's great to hear that you appreciated the modern amenities at Moxy Boston Downtown. We strive to offer the latest in hospitality comfort and it's wonderful to know we hit the mark. Thank you for choosing us for your stay and we hope to welcome you again soon.

10/10 優異

Stephanie (Marlborough)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was our anniversary and there was rose. Petals all over the room and it was beautiful.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月24日的回應
Stephanie, it's delightful to hear you enjoyed your special day at Moxy Boston Downtown. How wonderful that the floral touch in your room added to the beauty of your anniversary celebration. We hope to host you again for future memorable occasions.

10/10 優異

Emmanuel

家人同遊
讚好:整潔度、設施服務和住宿狀況
Convenient location
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月18日的回應
Emmanuel, it's great to hear that you appreciated the convenient location of Moxy Boston Downtown. We hope to have the pleasure of welcoming you back in the near future for another enjoyable stay.

10/10 優異

JUDY

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was tiny but efficient for my daughter and I. Hotel staff friendly.
於 2024 年 2 月住了 3 晚
Customer Service 於 2024年4月16日的回應
Judy, we're delighted to hear that you and your daughter had an efficient stay at Moxy Boston Downtown. We truly appreciate your praise for our friendly team members. Looking forward to welcoming you back on a future visit.

10/10 優異

Lee

讚好:整潔度、職員與服務、設施服務和住宿狀況
LOUD MUSIC - Saturday night the music from the bar downstairs was so loud it shook my room until 2am. They do offer noise machines in the rooms, but it was still shaking the room. The only night I experienced this was Saturday. Right around the corner from Tufts if you have a family member staying there.
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月14日的回應
Lee, it sounds like you had a vibrant experience at Moxy Boston Downtown during the weekend. We're aware our lively atmosphere may not be to the liking of all our guests and genuinely value your feedback. We're glad to hear that our location proved convenient for you, being so close to Tufts. We hope to welcome you back soon and assure you we will do our best to accommodate your preferences.

6/10 一般

Jack (Saint Peters)

多人同遊
讚好:整潔度和住宿狀況
不滿:職員與服務和設施服務
The walls were paper thin and you can hear everything
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月14日的回應
Jack, we regret to learn of your experience with noise during your stay. Please know we are committed to providing a comfortable environment for our guests, so your feedback is crucial. We hope to have another chance to offer you a more serene stay in the future.

10/10 優異

Beth

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fun atmosphere and perfect location
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月11日的回應
Beth, it's great to hear you enjoyed the lively ambiance at Moxy Boston Downtown and found our location ideal. We appreciate your feedback and look forward to your next stay.

6/10 一般

Kelli

家人同遊
讚好:整潔度
Pros: security staff, housekeeping and maintenance staff were terrific. Cons: noisy (ear plugs are provided which is nice but we found they still didn’t block out the noise), small rooms, front desk not very helpful for questions, hotel neighborhood is a little seedy.
於 2024 年 4 月住了 5 晚
Customer Service 於 2024年4月9日的回應
Kelli, we appreciate your time to share this review. It's wonderful to hear that the security, housekeeping, and maintenance teams met your expectations. However, we regret that you found some aspects less satisfactory. We're sorry to hear about the noise disturbances and are continually striving to improve in this area. Additionally, our colleagues at the front desk aim to be as informative as possible and we're disappointed to hear of any perceived shortfalls. Regarding the neighborhood, while it might not be to everyone's taste, many guests enjoy the lighthearted atmosphere. Nevertheless, we hope we get another chance to serve you better in the future.

6/10 一般

Aileen

Clean and straightforward. But wow the HVAC system really carries sound from one room to the other and the ear plugs dont help.
於 2024 年 3 月住了 5 晚
Customer Service 於 2024年4月7日的回應
Aileen, thank you for sharing your experience. It is pleasing to read you found everything clean and uncomplicated. Regarding the noise you mentioned, we apologize if it caused any inconvenience. Our team members are always eager to find solutions that will enhance the stay of every guest. We hope to have the opportunity to serve you better in the future.

2/10 很差

CURREN

於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月24日的回應
Curren, it's unfortunate to learn that your experience didn't meet expectations. We aim to provide enjoyable stays for our guests and we regret if this was not achieved. We would appreciate the opportunity to learn more about what specifically fell short during your visit, in order to improve future guest experiences. Please feel free to share more details if you wish.

8/10 不錯

Jaclyn

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved it! Will be back. My only tiny complaint is my room was a little cold - but it was in the middle of a polar vortex in Boston. So.
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年4月2日的回應
Jaclyn, it's great to hear that you enjoyed your stay at Moxy Boston Downtown and plan to return. We appreciate the feedback about the temperature in your room and understand that keeping warm is important, especially during Boston's more rigorous weather periods. Our team members look forward to welcoming you back for another delightful stay.

8/10 不錯

Monica

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Cute place great vibe
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年4月1日的回應
Monica, it's wonderful to hear that you found Moxy Boston Downtown to be both charming and energetic. We are delighted that you had a satisfying experience with us. We can't wait to welcome you back for another memorable stay.

10/10 優異

Patricia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was terrific, the staff went above and beyond to be helpful, and it was a great stay!
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月30日的回應
Patricia, it's wonderful to hear that your stay at Moxy Boston Downtown was so enjoyable! Our team members strive to exceed expectations and it sounds like they did just that. We're delighted that the room contributed to a stellar experience, and we hope to see you again soon for another great stay.

2/10 很差

Watanabe

於 2024 年 3 月住了 3 晚
Customer Service 於 2024年4月18日的回應
Watanabe, it's disheartening to learn that your stay didn't meet your expectations. We're committed to improving our services and your feedback is valuable in guiding improvements. We hope for the opportunity to serve you better in the future.

10/10 優異

Lynette

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This place has a fun, modern atmosphere and welcoming staff. Our room had a fantastic view of the city. Also appreciated that our room was tidied each day of our stay.
於 2024 年 3 月住了 4 晚
Customer Service 於 2024年3月28日的回應
Lynette, it's heartening to hear that you had a fantastic experience at the Moxy Boston Downtown. We're glad that our vibrant atmosphere, city views, and thorough housekeeping were highlights of your stay. We look forward to welcoming you back in the future.

10/10 優異

Deborah

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月28日的回應
Deborah, thank you for choosing Moxy Boston Downtown! We're thrilled to know that your stay met your expectations. Please visit us again next time you're in Boston. We're looking forward to your return! Safe travels.

6/10 一般

Yong Cheun Alvin

於 2024 年 3 月住了 4 晚
Customer Service 於 2024年4月13日的回應
Thank you for the feedback, Alvin.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

8/10 不錯

Karine

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Les chambres sont très petites mais propres et c’est dans le district de théâtre juste à coté du Chinatown donc très pratique mais aussi très très bruyant. L’hôtel fourni des bouchons
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月22日的回應
Karine, c'est formidable d'apprendre que vous avez apprécié la propreté et l'emplacement stratégique du Moxy Boston Downtown. Nous apprécions vos commentaires concernant la taille de la pièce et les sons animés de la ville. Nous continuerons à trouver des moyens d'améliorer le confort des clients tout en offrant l'expérience unique pour laquelle Moxy Boston Downtown est connu. Vos remarques sur les bouchons d'oreilles fournis témoignent de notre approche proactive. Merci de nous avoir choisis et nous espérons vous revoir bientôt.

10/10 優異

Hemali

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Feel of the property was great. Too noisy in the night. But it's downtown so I get it. Loved that a lot of things were walking distance.
於 2024 年 2 月住了 2 晚
Customer Service 於 2024年3月21日的回應
Hemali, it's wonderful to hear that you enjoyed the distinct ambiance at Moxy Boston Downtown and found our prime location beneficial. We appreciate your understanding regarding the city noises inherent to our downtown location. It was our pleasure to host you and we hope you visit us again soon.

8/10 不錯

Shannon

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was great just noisy. That’s expected in the area.
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月21日的回應
Shannon, we appreciate your constructive feedback about your stay at Moxy Boston Downtown. We understand that city noises may sometimes be heard, given our central downtown location. We power through this by offering our guests an engaging and lively stay experience. Thank you for your review and we hope to welcome you back soon.

10/10 優異

Nancy

伴侶同遊
The bar area and food were great and the room was perfect. We will definitely stay here again!!
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月19日的回應
Nancy, it's wonderful to hear that you thoroughly enjoyed your stay at Moxy Boston Downtown. We're thrilled that you found our bar and dining options to your liking, and that the room met all your expectations. We can't wait to welcome you back in the future for another fantastic experience!

10/10 優異

Pina

讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
The staff was tops! Welcoming and accommodating! The food subpar. Airport comes to mind. Choice of beverage not good, I like to enjoy champagne brut, not available. Had to eat and drink across a street at the W Hotel, sister property, so all good!
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月18日的回應
Pina, it's a delight to know our team members at Moxy Boston Downtown made a strong impression with their welcoming nature and accommodating approach. That said, it's disheartening to learn that our food and beverage offerings did not match your personal preferences. We genuinely value your feedback and we will strive to diversify our selection to appeal to varying tastes. It's wonderful to hear you found satisfaction at our sister property nearby. We hope to have the opportunity to better serve you in the future.

10/10 優異

Jessica

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the location!!
於 2024 年 3 月住了 3 晚
Customer Service 於 2024年3月18日的回應
Jessica, thank you for your kind words. We're delighted to learn that you loved the location of Moxy Boston Downtown. We hope to welcome you back soon for another fantastic stay!

8/10 不錯

HISASHI

於 2024 年 3 月住了 5 晚
Customer Service 於 2024年4月4日的回應
HISASHI, thank you for choosing Moxy Boston Downtown and sharing your rating. We're glad it was a pleasant experience and we look forward to welcoming you back for your next visit to the city.

4/10 欠佳

Emily

於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月3日的回應
Emily, it seems your stay did not meet your expectations, which we truly regret. During such times, feedback is essential to help us understand where improvements can be made. Should you decide to revisit us, we look forward to having the opportunity to provide a better experience.

10/10 優異

Nestor David Guerra

家人同遊
讚好:設施服務和住宿狀況
It's my 3rd time in this hotel and really would stay again.
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月13日的回應
Nestor David Guerra, thank you for your loyalty to Moxy Boston Downtown. We appreciate your positive feedback and are thrilled to know you'd choose us for your future visits. We look forward to welcoming you back for your fourth stay and beyond.

10/10 優異

Kathia

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月16日的回應
Thank you for taking the time to leave this wonderful rating, Kathia! We hope to see you again soon at Moxy Boston Downtown so we can share yet another amazing experience!

8/10 不錯

Danielle

商務旅客
讚好:整潔度、職員與服務和住宿狀況
great folks at front desk and restaurant
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月11日的回應
Danielle, we're thrilled to hear you had a top-notch experience at Moxy Boston Downtown, particularly with our front desk and restaurant team members. Thank you for your kind words. We look forward to your next visit!

8/10 不錯

Laura

於 2024 年 2 月住了 4 晚
Customer Service 於 2024年3月25日的回應
Laura, thank you for choosing Moxy Boston Downtown and leaving a rating. It seems you had a generally positive experience. We're always striving to make our guests' stay even more enjoyable, so we'd love to hear any specific feedback you have about your stay. Looking forward to hosting you again soon!

8/10 不錯

Malgorzata (Bridgewater)

於 2024 年 2 月住了 3 晚
Customer Service 於 2024年3月25日的回應
Malgorzata, it's great to see that you had an enjoyable stay at Moxy Boston Downtown. We appreciate your feedback and hope to serve you again in the future!

2/10 很差

Michael

於 2024 年 1 月住了 1 晚
Customer Service 於 2024年2月25日的回應
We appreciate your feedback, Michael.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

10/10 優異

Roberto (Lawrence)

讚好:整潔度、職員與服務和住宿狀況
We love Moxy Boston Downtown!
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月22日的回應
Roberto, it's fantastic to hear your enthusiasm for Moxy Boston Downtown! We strive to provide memorable stays for our guests, and your high remarks validate our efforts. We can't wait to welcome you back in the future.

10/10 優異

Rachel

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月23日的回應
Thanks, Rachel! It's outstanding your time at Moxy Boston Downtown was fantastic. We can't wait until your next visit!

10/10 優異

Haoming

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
great
於 2024 年 2 月住了 2 晚
Customer Service 於 2024年2月19日的回應
Haoming, thank you for your brief yet enthusiastic feedback. We're delighted to know your stay at Moxy Boston Downtown was enjoyable. Our team looks forward to welcoming you back in the near future.

10/10 優異

Paige

讚好:整潔度、職員與服務、設施服務和住宿狀況
We love it here, happy hour cards and $35 voucher for resort fee was nice!
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月18日的回應
Paige, it's wonderful to hear you enjoyed your stay at Moxy Boston Downtown with the pleasing extras like the happy hour cards and resort fee voucher. We aim to create a fun and budget-friendly experience for our valuable guests. Thank you for your uplifting words, and we promise to continually amplify the positives that you've experienced. Looking forward to your next visit!

8/10 不錯

FRED

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Nice stay for an overnight in Boston. Small rooms, but nice and has what you need. The bar was cool, went twice in our short stay.
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月12日的回應
Fred, thank you for sharing your experience at Moxy Boston Downtown. It's great to know you enjoyed your stay and found our amenities sufficient for your needs, including our distinct bar atmosphere. We appreciate your support and hope to see you back soon for another memorable Boston visit.

10/10 優異

Edgar

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月11日的回應
Thank you for sharing your perfect rating with us, Edgar!It's wonderful to see how much you appreciated your time at Moxy Boston Downtown! We want everyone to feel right at home at Moxy Boston Downtown. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 優異

Shyan

讚好:整潔度、職員與服務和住宿狀況
Lovely
於 2024 年 1 月住了 3 晚
Customer Service 於 2024年2月6日的回應
Shyan, it's wonderful to learn that you found the Moxy Boston Downtown delightful. We can't wait to welcome you back for another exemplary stay!

10/10 優異

kara

讚好:整潔度、職員與服務和住宿狀況
Food was amazing
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年2月4日的回應
Kara, we're thrilled to hear that you enjoyed the cuisine at Moxy Boston Downtown. We are indeed fortunate to have an exceptional culinary team who takes great pride in serving delightful dishes. We hope you will return for many more memorable dining experiences.

6/10 一般

Peter

家人同遊
讚好:職員與服務
Noisy
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年2月4日的回應
Peter, it's regrettable to hear that your stay was disturbed by noise. Your comfort is our priority and we deeply regret that you have faced such an issue. We take all feedback into consideration and are constantly working on improvements. We hope you'll consider giving us a second chance to provide a better experience.

10/10 優異

John

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月4日的回應
John, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Moxy Boston Downtown!

10/10 優異

COURTNEY

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everyone was very nice. Comfortable beds and an amazing view.
於 2024 年 2 月住了 2 晚
Customer Service 於 2024年2月4日的回應
Courtney, thank you for sharing your experience at Moxy Boston Downtown. We're thrilled you enjoyed the warmth of our team members and found the beds comfortable. Additionally, we're delighted to hear you had the chance to appreciate the stunning view. We look forward to hosting you again for another memorable stay.