大堂

湯普列斯套房波士頓洛根機場/切爾西酒店的評價

3 out of 5

評價

8.8

優異

10 分評分,優異;1002 則評價中有 637 則" "
8 分評分,不錯;1002 則評價中有 223 則" "
6 分評分,一般;1002 則評價中有 74 則" "
4 分評分,欠佳;1002 則評價中有 35 則" "
2 分評分,很差;1002 則評價中有 33 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

2/10 很差

Jianyang (Irvine)

商務旅客, 多人同遊
讚好:住宿狀況
不滿:職員與服務
非常糟糕!前台服务员都不会搞押金!一周时间还没退回!送机场司机也非常麻烦!不建议入住!!
於 2022 年 9 月住了 1 晚

10/10 優異

PEIHUA

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
舒適的飯店
飯店的shuttle bus 很方便,每30分鐘一班到機場和地鐵站,飯店旁邊也有公車站非常便利,可以搭銀線SL3到South Ststion,飯店房間非常舒適寬敞,下次如果有到波士頓,我一定會再住這間飯店。
於 2018 年 5 月住了 5 晚

10/10 優異

Marthe

讚好:整潔度、職員與服務、設施服務和住宿狀況
Better than I expected. Very clean and convenient to city and airport!
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年5月5日的回應
Marthe, thank you for sharing your positive experience at TownePlace Suites by Marriott Boston Logan Airport/Chelsea. We are thrilled to hear that our cleanliness and convenient location exceeded your expectations. We aim to create memorable stays for our valued guests. We appreciate your feedback and hope to have the opportunity to welcome you back soon.

10/10 優異

Michael

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Great staff, nice property
於 2024 年 4 月住了 1 晚

10/10 優異

kevin

家人同遊
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
Across from train station
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月5日的回應
Kevin, it's fantastic to hear your appreciation of the convenient location of the TownePlace Suites by Marriott Boston Logan Airport/Chelsea. Being close to transport options like the train station is a feature many guests appreciate. We appreciate your positive acknowledgment and hope to welcome you back soon.

8/10 不錯

Ronnie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our room was clean. The staff was super helpful and friendly. The only issue we had was with noise. Apparently locals like to stay in that hotel and party till 4 AM on Saturday night.
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年5月4日的回應
Ronnie, it's great to hear that you appreciated the cleanliness of your room and the friendliness of our team members at TownePlace Suites by Marriott Boston Logan Airport/Chelsea. We strive to provide a comfortable and welcoming environment for all of our guests. Your mention of noise disturbances is noteworthy, and we assure you that providing a quiet stay for all guests remains our priority. We hope to serve you again and promise to do our best to provide a more serene experience.

10/10 優異

Anthony

於 2024 年 3 月住了 1 晚
Customer Service 於 2024年5月9日的回應
Anthony, it's great to see such a positive rating and we're thrilled you enjoyed your stay at TownePlace Suites by Marriott Boston Logan Airport/Chelsea. We hope to welcome you back soon for another fulfilling experience.

10/10 優異

Anthony

讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy access exiting and traveling to the airport.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月20日的回應
Anthony, it's wonderful to hear you found the location of TownePlace Suites by Marriott Boston Logan Airport/Chelsea convenient for your travels. We're pleased that navigating to and from the airport was a breeze. We hope to welcome you back soon on your next visit!

10/10 優異

Joseph

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel, with gracious staff. Area is a bit sparse but the hotel offers transportation to offset.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月10日的回應
Joseph, thank you for your fantastic review of TownePlace Suites by Marriott Boston Logan Airport/Chelsea. It's delightful to know you appreciated our gracious team members and enjoyed our convenient transportation services. We look forward to welcoming you back soon for an even better experience.

10/10 優異

Anthony

讚好:整潔度、職員與服務和住宿狀況
Very confortable friendly service
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月9日的回應
Anthony, thank you for your favorable review. We're delighted your stay at TownePlace Suites by Marriott Boston Logan Airport/Chelsea was comfortable and you appreciated our welcoming team members. We're looking forward to welcoming you back.

10/10 優異

Katelyn

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Awesome room size. Bathroom was a decent size. Amazing amenities.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月6日的回應
Katelyn, it's wonderful to hear that you enjoyed your stay at TownePlace Suites by Marriott Boston Logan Airport/Chelsea. We're thrilled that the dimensions of our rooms and bathrooms were able to meet your expectations, and it's fantastic that our comprehensive amenities left a positive impression on you. We hope to have the pleasure of welcoming you back again.

10/10 優異

Siolly

家人同遊
Todo perfecto
於 2024 年 3 月住了 6 晚
Customer Service 於 2024年4月4日的回應
Sinceramente, estamos encantados de que haya encontrado que todo fue perfecto en TownePlace Suites by Marriott Boston Logan Airport/Chelsea. Realmente apreciamos sus comentarios positivos y estamos ansiosos por recibirlo nuevamente pronto.

10/10 優異

Paulo

讚好:整潔度和住宿狀況
Nice place
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月2日的回應
Paulo, it's delightful to hear that you enjoyed your stay at TownePlace Suites by Marriott Boston Logan Airport/Chelsea. We're pleased that you found our property to be pleasant. We hope to have the opportunity to host you again in the future!

6/10 一般

Megan

親子同遊
讚好:職員與服務
不滿:設施服務和住宿狀況
We are really upset that the pool isn't in service. It's part of why we booked this hotel. If we would have known we would have booked another location. My 3 year old is very disappointed, as we booked this stay as part of his birthday weekend.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月27日的回應
Megan, it is unfortunate to hear about your recent experience. We acknowledge that the unavailability of the pool caused some inconvenience to your plans, especially for your young one’s birthday weekend. We want to clarify that we prioritize the safety of our guests, which sometimes result in temporary amenities closure. Nevertheless, we hope you found the remaining aspects of your stay enjoyable and your needs were met by our dedicated team members. We appreciate your understanding and look forward to the opportunity of hosting you again under better circumstances.

8/10 不錯

matthew

讚好:整潔度、職員與服務和住宿狀況
Quite convenient traveling to and from Logan airport facilities.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月27日的回應
Matthew, thank you for providing feedback on your stay at TownePlace Suites by Marriott Boston Logan Airport/Chelsea. We're delighted to hear you found our location advantageous for your travels. We hope to welcome you again in the near future.

10/10 優異

Rachel

讚好:整潔度、職員與服務、設施服務和住宿狀況
Super nice hotel with super friendly staff!
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月16日的回應
Rachel, it's great to hear your positive comments on TownePlace Suites by Marriott Boston Logan Airport/Chelsea. We strive to provide a welcoming experience and it sounds like our team members certainly added to the enjoyment of your stay. We hope to see you again soon for another successful visit.

10/10 優異

Michael

伴侶同遊
讚好:設施服務和住宿狀況
This is a great spot if you want to be close to BOS with an airport shuttle available. The room was awesome. Even came with a white noise machine, which was a huge plus for my wife and I. Staff were all great.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月13日的回應
Michael, thank you for choosing to stay at TownePlace Suites by Marriott Boston Logan Airport/Chelsea. We're delighted to know you found our proximity to BOS convenient along with the availability of an airport shuttle. It's fantastic to hear the room met your expectations, and it's encouraging to see that you appreciated the white noise machine. We're thrilled that our team members could contribute positively to your stay. We look forward to welcoming you back in the future.

10/10 優異

Richard

讚好:整潔度
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月6日的回應
Thank you for the great rating, Richard!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at TownePlace Suites by Marriott Boston Logan Airport/Chelsea! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 優異

Edin

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Customer Service 於 2024年3月6日的回應
Edin, thank you for your Expedia review. It's great to see you had an enjoyable stay at TownePlace Suites by Marriott Boston Logan Airport/Chelsea. We always strive to leave a superb impression and appreciate your endorsement. Don't hesitate to think of us next time your journey takes you to Boston!

10/10 優異

viviane

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Great hotel for the price paid. Very clean and friendly staff.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月4日的回應
Viviane, we're thrilled to hear you found great value at TownePlace Suites by Marriott Boston Logan Airport/Chelsea. It's wonderful knowing that our team's friendliness and our hotel's cleanliness met your expectations. We look forward to your next visit.

2/10 很差

Holly

伴侶同遊, 商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
Very noisy all night into the day loud traffic, elevators were out of order, outlets in room did not work. Will never stay at this property again.
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年3月3日的回應
Holly, we're sorry to hear that your recent stay didn't meet your expectations. We acknowledge the concerns you raised about the noise and the maintenance issues. Assuring a comfortable, quiet stay and functioning facilities are among our top priorities. We regret that you're considering not returning and we hope to have an opportunity to turn your experience around in the future. We are surely committed to improving.

6/10 一般

J

讚好:整潔度
不滿:職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Customer Service 於 2024年2月28日的回應
We appreciate the feedback, J.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 優異

Dean

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Located in an industrial area.
於 2024 年 2 月住了 3 晚
Customer Service 於 2024年2月27日的回應
Dean, thank you for your review. We're delighted that you chose to stay at TownePlace Suites by Marriott Boston Logan Airport/Chelsea. Though our surroundings may be different, we strive for the comfort and satisfaction of our guests. We hope you found the convenience and amenities to your liking. We look forward to your return.

2/10 很差

Dan

親子同遊
不滿:職員與服務和設施服務
Extremely poor communication the front desk worker had no empathy or solutions for misinformation given by other staff members.
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月26日的回應
Dan, we deeply regret that your experience fell short of your expectations. We're sorry to hear about the misunderstandings you encountered and that our team was not able to provide the assistance you needed. We assure you, it's in our best interest to offer all our guests a seamless and pleasant stay. Your feedback will be used to review and improve our communication and guest support processes.

2/10 很差

Charles

家人同遊
讚好:整潔度
不滿:職員與服務和設施服務
This is an airport hotel and I couldn’t park during our stay. The said we needed to book park and fly option, not an option on Expedia when booking. Phone didn’t work in the room. No bedding for the pullout couch. Front desk said they’d bring bedding, never did. They barely spoke English.
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月25日的回應
Charles, we regret to hear about the several challenges you encountered during your stay. Misunderstandings over parking arrangements are never pleasant and we apologize for any confusion. Additionally, it is disappointing to learn that the in-room amenities did not fully meet your expectations, and that there were language barriers with our team members. It's crucial to us that all guest requests are handled promptly, so we're sorry if this was not your experience. We appreciate you bringing these matters to our attention, as feedback like yours helps us improve. Thank you.

10/10 優異

Kate

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月24日的回應
Kate, it's genuinely delightful to know that you had a top-notch stay at TownePlace Suites by Marriott Boston Logan Airport/Chelsea. We trust our tailored services and welcoming ambiance contributed to your high rating. Please consider coming back in the future as we'd love another opportunity to serve you.

10/10 優異

Amanda

於 2024 年 2 月住了 1 晚
Customer Service 於 2024年3月21日的回應
Amanda, your stellar rating of the TownePlace Suites by Marriott Boston Logan Airport/Chelsea is genuinely appreciated. We're thrilled that you enjoyed your stay and hope to have the opportunity to serve you again soon!

6/10 一般

Jennifer

The sofa bed when opening up had crumbs under the mattress. When I went into the closet to get the sheet and blanket there was hair on the blanket. We were also excited about using the indoor pool, but it was not heated. So it was unbearable.
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月16日的回應
Jennifer, we regret to hear that certain aspects of your stay didn't meet your expectations. Your comments on the cleanliness and the temperature of the indoor pool are important to us, and we're dedicated to improving these aspects for a more comfortable and pleasant stay in the future. We appreciate your feedback and hope for another chance to serve you better.

10/10 優異

Katherine (Indianapolis)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月15日的回應
Katherine, it's wonderful to see your 5-star rating of TownePlace Suites by Marriott Boston Logan Airport/Chelsea! Your positive feedback warms our heart and encourages us to continue providing excellent service. We hope to host you again in the future and strive to live up to your high expectations once more.

10/10 優異

Lilian

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Everything was very nice. Clean hotel,,friendly people!
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月10日的回應
Lilian, it's a pleasure to hear that your stay at TownePlace Suites by Marriott Boston Logan Airport/Chelsea met your expectations. Our colleagues work diligently to maintain cleanliness and provide a friendly atmosphere for our valued guests. We hope to see you again on your next visit and it's wonderful that you found everything to your liking. Thank you for the feedback!

10/10 優異

Dawn (North Andover)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The room was great however our room was directly facing the main street and it was constant tractor trailer noise!!! Literally believe if you book through Expedia you get this room!!!
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月9日的回應
Dawn, we appreciate your glowing review on your stay at the TownePlace Suites by Marriott Boston Logan Airport/Chelsea. It's delightful to know you found the room satisfying. On another note, we understand that the street noise might've somewhat hindered your stay. Remember, every booking platform provides a range of rooms with different features, and it's never our intention to associate specific rooms with any of them. We value all our guests equally. If you decide to stay with us again, please feel free to request a quieter room and we'll do our utmost to accommodate you. Thanks for choosing us!

10/10 優異

Anthony

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff. Easy access to the hotel.
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年2月2日的回應
Anthony, thank you for sharing your experiences at TownePlace Suites by Marriott Boston Logan Airport/Chelsea. We're delighted to know that our team members were accommodating and that you found our location convenient. We appreciate your feedback, and hope to welcome you back soon.

10/10 優異

J

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚
Customer Service 於 2024年1月31日的回應
J, thank you for your stellar rating of TownePlace Suites by Marriott Boston Logan Airport/Chelsea. It's terrific to know you had a positive experience with us. We eagerly anticipate your next stay with us, promising to deliver the same excellent service.

8/10 不錯

Jessica

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
They didn’t have stairs to take instead of the elevator.
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月30日的回應
Jessica, we're glad to hear that you appreciated your stay with us at TownePlace Suites by Marriott Boston Logan Airport/Chelsea. We value your review and understand your concern about the availability of an alternative to the elevator. Our hotel's design may not accommodate every preference, but we've taken note of this comment. We hope to welcome you back in the future, aiming to exceed your expectations. Thank you for choosing us.

10/10 優異

Leona

讚好:整潔度、職員與服務和住宿狀況
Front desk staff was very friendly and helpful. The shuttle took us right to the train station and both drivers we had were wonderful! Breakfast was good, room was clean.
於 2024 年 1 月住了 2 晚
Customer Service 於 2024年1月30日的回應
Leona, it truly warms our hearts to hear your positive experiences at TownePlace Suites by Marriott Boston Logan Airport/Chelsea. It's great to know our front desk colleagues were both welcoming and helpful and that you appreciated our convenient shuttle service. We're thrilled that our breakfast met your expectations and you found your room clean and comfortable. Looking forward to your next visit!

10/10 優異

Christoforos

讚好:整潔度、設施服務和住宿狀況
Perfect
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月30日的回應
Christoforos, thank you for your concise review. We're thrilled to know your stay at TownePlace Suites by Marriott Boston Logan Airport/Chelsea met your expectations perfectly. It would be our pleasure to host you again on your next visit.

10/10 優異

Ankit

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月30日的回應
Thank you for the fantastic rating, Ankit!We strive to make all of our guests feel welcome and relaxed during their time at TownePlace Suites by Marriott Boston Logan Airport/Chelsea! We can't wait to see you again soon.

10/10 優異

Samuel (Yorktown heights)

親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was clean.
於 2023 年 12 月住了 1 晚
Customer Service 於 2024年1月29日的回應
Thank you for the wonderful rating, Samuel!It's fantastic you enjoyed your time at TownePlace Suites by Marriott Boston Logan Airport/Chelsea so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

10/10 優異

Antonette (Haverhill)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great customer service!!
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月29日的回應
Antonette, we're glad to hear your experience at TownePlace Suites by Marriott Boston Logan Airport/Chelsea was enjoyable, particularly noting our top-tier customer service! We look forward to providing you with excellent service again in the future.

10/10 優異

Kathleen

讚好:整潔度、職員與服務和住宿狀況
Free Logan shuttle was huge plus. Hotel Nee and very clean. Staff super friendly and accommodating. We went to our room and door would not lock when we went to leave. Door was definitely broken and they put us in another room upon our request instead of waiting for repairs. Always check! Nice breakfast with variety.
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月28日的回應
Kathleen, thank you for the lovely review. It's wonderful to hear that you found immense value in the complimentary Logan shuttle service offered at TownePlace Suites by Marriott Boston Logan Airport/Chelsea, and appreciated the cleanliness of our hotel. Our team members always strive to accommodate our guests promptly, and we're glad they were able to resolve your door issue swiftly by moving you to another room. It's great to know that you also enjoyed our varied breakfast offerings as well. We hope to have the pleasure of welcoming you back in the near future!

10/10 優異

Cynthia

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Friendly and caring
Impressed by the attention the staff paid us to be sure we were cared for. The crew worked as a team, including the friendly shuttle driver. Each room has a full kitchen with fullsize refrigerator and two-burner stove as well as a microwave, with more available at the front desk
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月26日的回應
Cynthia, it's delightful to hear that you received the care and attention you deserved during your stay at the TownePlace Suites by Marriott Boston Logan Airport/Chelsea. We're glad our team, including our shuttle driver, left a lasting impression on you. It's also pleasing to know that our fully equipped in-room kitchen amenities lived up to your expectations. We hope to continue exceeding them on your future visits.

2/10 很差

Patryk

伴侶同遊
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
Noisy. Staff doesn’t care if people are blasting music and are scared to confront them. Cars outside are also loud constant honking; don’t book if you intend to sleep.
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月23日的回應
Patryk, it's regrettable to read that you had to deal with noise issues during your stay; a peaceful environment is certainly crucial for a good rest. While we don't typically encounter such problems, we're sorry this was not your experience. Rest assured our team members are trained to handle such situations with utmost importance, and we will make every effort to ensure that this scenario doesn't repeat in the future. We hope for the chance to better serve you next time.

10/10 優異

Yuriy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月22日的回應
Thank you for the 10/10 rating, Yuriy!It's excellent you enjoyed your time at TownePlace Suites by Marriott Boston Logan Airport/Chelsea so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

8/10 不錯

Sara

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very prompt and friendly shuttle pickup and desk service. But with heavy luggage I was directed to wrong room, where key didn't work, so I had to trudge back to front desk for correction. Unfortunate after long transatlantic flight and missed connection.
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月21日的回應
Sara, thank you for staying at TownePlace Suites by Marriott Boston Logan Airport/Chelsea and for your feedback. We're delighted to learn that our shuttle and front desk service met your expectations. On the other hand, we appreciate your notes regarding your room allocation incident. We ensure that actions are in place to provide clearer direction and to prevent misunderstanding in the future. We understand the importance of a seamless check-in experience following a long journey. Looking forward to the prospect of welcoming you back.

8/10 不錯

Khalif

於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月20日的回應
Thanks for the 8/10 rating, Khalif!We're thrilled you enjoyed your time at TownePlace Suites by Marriott Boston Logan Airport/Chelsea so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

4/10 欠佳

Andrew

於 2024 年 1 月住了 4 晚
Customer Service 於 2024年1月20日的回應
Andrew, we see that your stay didn't fully meet your expectations. Rest assured, your feedback is very important to us as we constantly aim to better our services and offerings. Thank you for staying with us. We look forward to having another chance to better serve you next time. Safe travels.

10/10 優異

Jacqueline M.

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月17日的回應
Jacqueline, a heartfelt thank you for your perfect rating of TownePlace Suites by Marriott Boston Logan Airport/Chelsea! We're thrilled that you enjoyed your stay and look forward to welcoming you back for another satisfying experience.

8/10 不錯

Kou

讚好:整潔度、職員與服務、設施服務和住宿狀況
WiFi was down the entire time. Huge inconvenience. Amenities are above average.
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月13日的回應
Kou, it's regrettable to hear about your experience with the Wi-Fi service. Connectivity issues can indeed cause an inconvenience. We're glad, though, that you found our amenities to be more than satisfactory. We appreciate your feedback and will certainly look into the issue mentioned to provide a seamless experience to all our revered guests at the TownePlace Suites by Marriott Boston Logan Airport/Chelsea in the future.

10/10 優異

Rita

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 18 晚
Customer Service 於 2024年1月12日的回應
Rita, it's wonderful to hear that you had a great experience at TownePlace Suites by Marriott Boston Logan Airport/Chelsea. We truly appreciate your high rating and we hope to see you again soon for another lovely stay.

10/10 優異

Paul

Customer Service 於 2024年1月13日的回應
Thanks for the perfect rating, Paul!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at TownePlace Suites by Marriott Boston Logan Airport/Chelsea.