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布爾博奈凱富酒店 - 近 I-57的評價

2.5 out of 5
布爾博奈凱富酒店 - 近 I-57
1500 Illinois Highway 50, Bourbonnais, IL

評價

8.2

很好

10 分評分，優異；938 則評價中有 397 則" "
8 分評分，不錯；938 則評價中有 320 則" "
6 分評分，一般；938 則評價中有 119 則" "
4 分評分，欠佳；938 則評價中有 57 則" "
2 分評分，很差；938 則評價中有 45 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

8.4/10 

設施服務

8.0/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 1 晚
Kelly 於 2018年11月2日的回應
Hope to see you again!

8/10 不錯

TINA

不滿：職員與服務
於 2024 年 4 月住了 1 晚
Chris 於 2024年5月1日的回應
Thank you so much for staying with us! We appreciate your business!

10/10 優異

Roy (Douglassville)

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 2 晚
Chris 於 2024年5月1日的回應
Thank you so much for staying with us! We appreciate your business!

10/10 優異

Michael

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Chris 於 2024年5月1日的回應
Thank you so much for staying with us! We appreciate your business!

10/10 優異

Steffon

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean
於 2024 年 4 月住了 1 晚
Chris 於 2024年5月1日的回應
Thank you so much for staying with us! We appreciate your business!

10/10 優異

Danielle

讚好：整潔度、職員與服務和住宿狀況
Very good hotel
於 2024 年 3 月住了 3 晚
Chris 於 2024年4月3日的回應
Thank you for staying with us! We appreciate your business!

4/10 欠佳

Caleb

不滿：住宿狀況
The pool and hot tub burned your eyes from the amount of chemicals and then was closed due to water conditions the next night. When checking in the toliet was unflushed with a turd floating.
於 2024 年 3 月住了 2 晚
Chris 於 2024年4月3日的回應
I am very sorry that you had such a unpleasant stay. We will go over your review with the team to see where we can improve. We hope you will give us another chance in the future.

6/10 一般

Nadia (Hampton)

家人同遊
The property was ok
於 2024 年 3 月住了 2 晚
Chris 於 2024年3月25日的回應
I am sorry that you had a unpleasant stay. We will go over your review with the team to see where we can improve. Thank you for your feedback.

10/10 優異

DAVID

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient
於 2024 年 3 月住了 1 晚
Chris 於 2024年3月25日的回應
Thank you for staying with us! We appreciate your business!

4/10 欠佳

nastaran

商務旅客
不滿：職員與服務、設施服務和住宿狀況
I don’t like the atmosphere of this hotel . Everything is too old!
Chris 於 2024年3月25日的回應
I am sorry that you had a unpleasant stay. We will go over your review with the team to see where we can improve. Thank you for your feedback.

8/10 不錯

Julie

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
The bed was very comfy, and room was clean. Now for the bad, toilet didn't want to flush had to have maintenance come, they offered to switch rooms but had no more kings available so opted to stay, the shower came on right away so no baths and no way to fix it, lost cable for 1 night, said they couldn't do anything no maintenance person on property, hot tub was shut down which was the main reason we stayed at this hotel the other hotels had pools but no hot tub. Not sure if I would stay here again or not, was supposed to hear from management but nothing that is why I am writing this review.
於 2024 年 2 月住了 2 晚
Chris 於 2024年2月29日的回應
Thank you for staying with us! We appreciate your business!

10/10 優異

Evelyn

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Since it was cold outside, the inside pool was a hit with our daughter. Breakfast was good and hot. Bring money for tipping the staff keeping things stocked.
於 2024 年 2 月住了 1 晚
Chris 於 2024年2月29日的回應
Thank you for staying with us! We appreciate your business!

8/10 不錯

john

於 2024 年 2 月住了 1 晚
Chris 於 2024年2月29日的回應
Thank you for staying with us! We appreciate your business!

8/10 不錯

Heather

讚好：職員與服務
The building is dated and run down. The staff are helpful and friendly. The rooms were clean.
於 2024 年 2 月住了 1 晚
Chris 於 2024年2月29日的回應
Thank you for staying with us! We appreciate your business!

6/10 一般

Joy (New Lisbon)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice staff but pool closed very disappointed. No warning at check in
於 2024 年 2 月住了 2 晚
Chris 於 2024年2月24日的回應
Thank you for staying with us. I am very sorry that you had an unpleasent expierence due to the pool being closed for maintenance.

10/10 優異

Cheryl

於 2024 年 2 月住了 2 晚
Chris 於 2024年2月22日的回應
Thank you so much for staying with us! We appreciate your feedback!

4/10 欠佳

Michael (Louisville)

商務旅客
不滿：整潔度、職員與服務和住宿狀況
Unfortunately this location is extremely dated. Metal fixtures in my room were full of rust. Furniture was extremely dated and looked to be at least ten years old. The mattress in the room was old enough that even without laying on it you could see a huge indentation in the middle that was sagging. I chose this location because of the hot tub and pulled back muscles. I could not get in the pool area and had to go the front desk for assistance. The lady there kept taking calls and waiting on other people who walked up after me because she was the only one there. Unfortunately the local road crews working in the area just added insult to injury by leaving the lobby area full of dirt and mud the next morning. I would not recommend staying here. Its extremely dated and short staffed.
於 2024 年 2 月住了 1 晚
Chris 於 2024年2月6日的回應
On behalf of the entire team I would like to apologize that we were unable to meet or exceed your expectations. We will go over your feedback with the team to see where we can improve. We hope that you will give us another chance in the future.

10/10 優異

ZAFAR

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing
Amazing
於 2024 年 1 月住了 2 晚
Chris 於 2024年1月30日的回應
Thank you so much for staying with us! We appreciate you!

6/10 一般

William

家人同遊
讚好：職員與服務和客房舒適度
Not to bad
Not a bad place it is just really outdated.
於 2024 年 1 月住了 1 晚
Chris 於 2024年1月30日的回應
Thank you for staying with us. We apologize that we were unable to meet your expectations. We will go over your review with the team to see where we can improve. Thank you for your feedback.

10/10 優異

Deanna

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Chris 於 2024年1月30日的回應
Thank you so much for staying with us! We appreciate you!

10/10 優異

steve

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
jked iy
於 2024 年 1 月住了 2 晚
Chris 於 2024年1月30日的回應
Thank you so much for staying with us! We appreciate you!

10/10 優異

Donald

家人同遊
讚好：住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Chris 於 2024年1月17日的回應
Thank you so much for staying with us! We appreciate your feedback!

8/10 不錯

larry

讚好：整潔度和職員與服務
於 2024 年 1 月住了 2 晚
Chris 於 2024年1月17日的回應
Thank you so much for staying with us! We appreciate your feedback!

10/10 優異

Rodger

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Overnight
Great staff. Clean and comfortable.
於 2024 年 1 月住了 1 晚
Chris 於 2024年1月17日的回應
Thank you so much for staying with us! We appreciate your feedback!

6/10 一般

Christopher

家人同遊
讚好：職員與服務
於 2024 年 1 月住了 4 晚
Chris 於 2024年1月17日的回應
Thank you for staying with us! We apologize that we were unable to exceed your expectations. We will share your feedback with our team to see where we can improve.

2/10 很差

Maria

於 2023 年 12 月住了 2 晚
Chris 於 2024年1月30日的回應
Thank you for staying with us. We apologize that we were unable to meet your expectations. We will go over your review with the team to see where we can improve. Thank you for your feedback.

10/10 優異

Robert

於 2024 年 1 月住了 1 晚
Chris 於 2024年1月30日的回應
Thank you so much for staying with us! We appreciate you!

8/10 不錯

Brandon

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice Hotel, reasonable prices , friendly staff
於 2023 年 12 月住了 1 晚
Chris 於 2024年1月2日的回應
Thank you so much for staying with us! We appreciate it greatly!

10/10 優異

LoriAnn

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Chris 於 2023年12月18日的回應
Thank you so much for staying with us! We appreciate your business!

10/10 優異

Gerald

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Chris 於 2023年12月18日的回應
Thank you so much for staying with us! We appreciate your business!

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Decent stay for decent price
Check in easy, loved the pool and hot tub, room was clean, efficient and breakfast was simple but good.
於 2023 年 12 月住了 1 晚
Chris 於 2023年12月18日的回應
Thank you so much for staying with us! We appreciate your business!

10/10 優異

Carla

於 2023 年 12 月住了 1 晚
Chris 於 2023年12月18日的回應
Thank you so much for staying with us! We appreciate your business!

6/10 一般

Michael

不滿：整潔度、設施服務和住宿狀況
Room and building appeared worn for not so old of a property. Alittle caulk and paint would go a long way. Staff was friendly. Vending machines were empty. No snacks available.
於 2023 年 12 月住了 1 晚
Chris 於 2023年12月18日的回應
Thank you for staying with us, we appreciate your business very much! We are sorry that your stay did not exceed your expectations. The hotel will soon be receiving updates to make the stay more comfortable for all our guests very soon.

6/10 一般

真實旅客

家人同遊
讚好：整潔度和職員與服務
不滿：客房舒適度
Too many problems
於 2023 年 12 月住了 3 晚
Chris 於 2023年12月18日的回應
We are sorry that your stay did not exceed your expectations. The hotel will soon be receiving updates to make the stay more comfortable for all our guests very soon. We wish you could have provided more details so we knew what exactly the problems were to better serve our guests in the future.

10/10 優異

Roderick

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel stay
I enjoyed my stay
於 2023 年 12 月住了 2 晚
Chris 於 2023年12月18日的回應
Thank you so much for staying with us! We appreciate your business!

10/10 優異

Karen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Service was great
於 2023 年 11 月住了 3 晚
Chris 於 2023年11月28日的回應
Thank you so much for staying with us! We are glad you enjoyed your stay!

10/10 優異

April

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Free breakfast which had many options Poll and hot to relax in
於 2023 年 11 月住了 2 晚
Chris 於 2023年11月28日的回應
Thank you so much for staying with us! We are glad you enjoyed your stay!

8/10 不錯

Nancy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very helpful staff, good location.
於 2023 年 11 月住了 4 晚
Chris 於 2023年11月28日的回應
Thank you so much for staying with us! We are glad you enjoyed your stay!

8/10 不錯

Felicia

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 1 晚
Chris 於 2023年12月18日的回應
Thank you so much for staying with us! We appreciate your business!

4/10 欠佳

Sharli

家人同遊
讚好：整潔度和設施服務
不滿：職員與服務
We waited over 20 minutes for someone to come to the desk and check us in.
於 2023 年 11 月住了 1 晚
Chris 於 2023年11月28日的回應
I am very sorry that this happened to you. We will go over your review with the team to see where we can improve.

8/10 不錯

Brandon

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice location , Always Nice & Clean Comfort Inn .. I use this Hotel several times a month during business trips , Would definitely Recommend .
於 2023 年 11 月住了 1 晚
Chris 於 2023年11月17日的回應
Thank you so much for staying with us! We appreciate your business!

10/10 優異

Daniel

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Chris 於 2023年11月14日的回應
We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback!

8/10 不錯

Yesenia

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property was nice, but very outdated. No complaints otherwise.
於 2023 年 11 月住了 1 晚
Chris 於 2023年11月14日的回應
We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback!

10/10 優異

Rebecca

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Chris 於 2023年11月7日的回應
Thank you for staying with us, we appreciate your business!

10/10 優異

Heather

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We used this hotel as a jumping off point to see a concert at the United Center in Chicago. Easy access to the interstate, quieter and much more affordable than amything in Chicago itself. Great staff.
於 2023 年 10 月住了 1 晚
Chris 於 2023年11月7日的回應
Thank you for staying with us, we appreciate your business!

6/10 一般

Danielle

於 2023 年 10 月住了 1 晚
Chris 於 2023年11月7日的回應
We would like to apologize for failing to meet or exceed your expectations. We will go over your feedback with the team in order to ensure the best experience for guests in the future.

6/10 一般

Jan

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 11 月住了 1 晚
Chris 於 2023年11月7日的回應
We would like to apologize for failing to meet or exceed your expectations. We will go over your feedback with the team in order to ensure the best experience for guests in the future.

10/10 優異

Hannah

讚好：整潔度、職員與服務和住宿狀況
Very clean facility. Courteous staff.
於 2023 年 10 月住了 1 晚
Chris 於 2023年10月31日的回應
We sincerely appreciate and value your feedback! Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

8/10 不錯

Rose M

於 2023 年 10 月住了 3 晚
Chris 於 2023年10月28日的回應
Thank you for staying with us! We appreciate your business!

10/10 優異

Riana Dwi

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Nice place to stay.❤️
於 2023 年 10 月住了 1 晚
Chris 於 2023年10月28日的回應
Thank you for staying with us! We appreciate your business!