Skip to main content

Bournemouth Carlton BW Signature Collection

3.0 star property
Travelers find comfort and relaxation at this Bournemouth city center hotel with a rejuvenating sauna and three swimming pools for year-round enjoyment

Choose dates to view prices

Located in Bournemouth City Centre, the Bournemouth Carlton Hotel, BW Signature Collection is near Bournemouth Beach. Guests can enjoy the garden, two indoor pools, a seasonal outdoor pool with sun loungers, free in-room WiFi, dry cleaning services, and attentive staff support.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym

About the area

Located in Bournemouth City Centre, a neighbourhood in Bournemouth, Bournemouth Carlton Hotel, BW Signature Collection is near a train station and on the beach. While the natural beauty of Bournemouth Beach and New Forest National Park can be enjoyed by anyone, those looking for an activity can explore Poole Harbour. Laser Quest Bournemouth and Oceanarium are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Bournemouth travel guide
Map
East Overcliff, Bournemouth, ENG, BH1 3DN

What's nearby

  • Bournemouth Beach
    Bournemouth Beach
    1 min walk - 0.2 km
  • Pavilion Theatre and gardens, Bournemouth, Dorset; Shutterstock ID 290396516; purchase_order: Comps; job: ; client: ; other:
    Bournemouth Pavillion Theatre
    9 min walk - 0.8 km
  • Bournemouth Lower Gardens featuring a river or creek and a garden as well as a small group of people
    Bournemouth Lower Gardens
    9 min walk - 0.8 km
  • Bournemouth International Centre
    Bournemouth International Centre
    12 min walk - 1.0 km
  • Bournemouth Pier showing general coastal views and a sandy beach as well as a small group of people
    Bournemouth Pier
    12 min walk - 1.0 km

Getting around

  • Bournemouth Station
    16 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    12 min drive

Restaurants

  • Domino's Pizza
  • Caffe Dino
  • Korean Grill
  • Noodle Bar
  • The Green House

About this property

Bournemouth Carlton BW Signature Collection

Hotel near Bournemouth Beach
Located close to Bournemouth International Centre, Bournemouth Carlton Hotel, BW Signature Collection provides a terrace, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
You'll also find perks such as:
  • A seasonal outdoor pool and an indoor pool, along with sunloungers
  • English breakfast (surcharge), self-parking (surcharge) and concierge services
  • Smoke-free property, meeting rooms and barbecues
  • A 24-hour front desk, luggage storage and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All 76 rooms offer comforts such as 24-hour room service, in addition to thoughtful touches such as free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Similar properties

Exterior
The Cumberland Hotel - OCEANA COLLECTION
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
7.8 out of 10, Good, 1,000 reviews
The price is HK$494
HK$593 total
includes taxes & fees
28 Jan - 29 Jan
The Cumberland Hotel - OCEANA COLLECTION

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift (120 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (150 centimetre high)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 15 2026 to February 2 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25 per night.
Cots (infant beds) are available for GBP 5.0 per stay

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 14.95 per person
  • Uncovered self-parking fee: GBP 20 per day
  • Pet fee: GBP 25 per pet, per night
  • Crib (infant bed) fee: GBP 5.0 per stay
  • Rollaway bed fee: GBP 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from 18 April to 31 October

Property is also known as

Hallmark Hotel Bournemouth Carlton
Hallmark Hotel Carlton
Hallmark Bournemouth Carlton
Hallmark Carlton
Menzies Carlton Bournemouth
Carlton Hotel Bournemouth
Hotel Menzies Carlton
Hallmark Hotel Bournemouth Carlton
S. Bournemouth Carlton Opco Limited
Bournemouth Carlton BW Signature Collection
Bournemouth Carlton Hotel, BW Signature Collection Hotel
Bournemouth Carlton Hotel, BW Signature Collection Bournemouth

Frequently asked questions

Does Bournemouth Carlton Hotel, BW Signature Collection have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. The swimming pool will be unavailable from January 15 2026 until February 2 2026 (dates subject to change).

Is Bournemouth Carlton Hotel, BW Signature Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per pet, per night.

How much is parking at Bournemouth Carlton Hotel, BW Signature Collection?

Self-parking is available for GBP 20 per day.

What time is check-in at Bournemouth Carlton Hotel, BW Signature Collection?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Bournemouth Carlton Hotel, BW Signature Collection?

Checkout is at 11:00 AM.

Where is Bournemouth Carlton Hotel, BW Signature Collection located?

Nestled on the beach, this Bournemouth City Centre hotel is within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre. Russell-Cotes Art Gallery and Museum and Bournemouth Pavillion Theatre are also within 10 minutes. Bournemouth Station is 16 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Bournemouth Carlton BW Signature Collection Reviews

7.6

Good

7.8

Cleanliness

9.0

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 261 out of 1000 reviews
Rating 8 - Good. 391 out of 1000 reviews
Rating 6 - Okay. 213 out of 1000 reviews
Rating 4 - Poor. 86 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

Reviews

8/10 Good

Bentessita

Liked: Cleanliness, property conditions & facilities
Staffs are friendly
Stayed 1 night in Jan 2026

6/10 Okay

William

Check in staff were excellent , Room was cold and a bit tired otherwise all ok .
Stayed 1 night in Dec 2025

8/10 Good

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here for 1 night. We had a family room which is very spacious. The staff are very friendly and helpful. We used the pool and sauna which is a great facility of the hotel. The only thing I would say that need an upgrade are the showers, they are very low pressure but are lovely and hot. We'll definitely stay here again.
Stayed 1 night in Dec 2025

6/10 Okay

Debbie

Liked: Staff & service
Disliked: Property conditions & facilities
Needs updating, furniture in bedroom chipped, scratched. Sink cracked and dust on bathroom floor in corners, mould around bath edge. Pool area rundown and a charge for towel. Expensive car park. Lovely big room with fantastic view. Staff very helpful, friendly and polite. Good breakfast choice. Loved Christmas decorations.
Stayed 1 night in Dec 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful sea views. Large spacious family room and friendly helpful staff.
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Nice big room, staff friendly on arrival although trainee on departure was surly. Car parking very expensive but secure!
Stayed 2 nights in Sep 2025

8/10 Good

David

Liked: Staff & service, room comfort

Our Stay

Are stay was very enjoyable, the room was very spacious the bathroom needs towel rails, and some redecoration in the bedroom . The food was very good but needed some more choice on the menu .
Stayed 5 nights in Sep 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service
This hotel was good, a little tired and dated but staff helpful and friendly. Family room was a good size but was looking tired. Beds comfortable and room was clean. Was only there one night so was fine for what we needed. Pool was ok and good for the kids to have a splash. Water warm. Changing room again a little tired and lockers need fixing. Parking on site. £20 for 24hours.
Stayed 1 night in Oct 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay at The Carlton Hotel. Staff are friendly, accommodation is excellent, cleanliness exceptional.
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant!!!

It was fantastic, we loved it so much the staff were brilliant and they went on and beoned for us. Can't wait till we go back again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Carlton Bournemouth

We had a very good overnight stay including a meal in the restaurant and breakfast. Room was clean. The staff were all very helpful, especially reception. Would visit again.
Stayed 1 night in Jun 2025

10/10 Excellent

Reg

Liked: Cleanliness, amenities
We were lucky to have a see view, the room itself was very large and clean and a little dated which didn't detract from our 2 day stay. The communal areas were in better condition and the two pools were lovely, we ate once at the hotel and the breakfast was excellent. All staff were very good and Neolia on reception was particularly pleasant, with nothing to much trouble. Would definately stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jayne

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel - great location and friendly staff
Stayed 3 nights in Jun 2024

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service, amenities
This is a lovely old hotel with well maintained lobby, lounges, restaurant, bar, and grounds. Unfortunately, our first suite was very "tired" with a chipped bathtub, chipped walls, peeling wall paper and very uninspiring, austere decor for a British hotel - i.e. one kleenex box and some prints on the walls. Our second suite was better maintained but was missing items like a luggage rack, drinking glasses, full length mirror.... In both suites we had to hunt in the cupboard for a second set of towels and pillows. I understand that they're trying to be more ecologically green but they've gone a bit too far. Service was excellent all around and the restaurant was very good also. It's located on the east cliff with a lovely view. Gardens and pool must be very pretty in the summer.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, quiet stay and friendly staff
Stayed 1 night in Sep 2023

8/10 Good

Zoe

Huge room …but very tired in some areas but over all had a nice 2 night break …staff were lovely x
Stayed 2 nights in Dec 2024

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location within walking distance to the beach, excellent transportation links for both train and bus. Great value for money with very friendly team members whom made us feel welcome throughout our stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing, the breakfast is Varied and very tasty. The rooms are comfortable, the staff are very helpful and the facilities are excellent
Stayed 1 night in Aug 2023

8/10 Good

David

Had not problem at the hotel , rooms large but basic staff were really good
Stayed 1 night in Dec 2024

6/10 Okay

James

Liked: Staff & service

Valentines Break

Hotel was a bit tired looking in places, but good in others, shower a bit poor and mattress was not very good. Breakfast great though and the hotel was very quiet
Stayed 1 night in Feb 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wait staff was absolutely accommodating and friendly. The room was ok. Bed was confortable.
Stayed 2 nights in Oct 2024

8/10 Good

Julie

Liked: Cleanliness, property conditions & facilities, room comfort

Nice sea view room

Room 215, nice sea view room, plenty of space.
Stayed 1 night in May 2024

4/10 Poor

Philip

Disliked: Amenities, property conditions & facilities
The room, though recently painted, had old, scuffed furniture - wardrobe with handle missing, no chest of drawers, mean chairs, no house phone, no safe, no ;lidded waste bin in the bathroom, no water own the hottest weekend of the year ('you can buy some at the bar,' the receptionist informed us) and smelled faintly of cigarette smoke. Dull, featureless. Some friendly staff - Nisha, Pavan, Tommy - though not on reception. Seriously overpriced at £250/night.
empty cabinet in the lift where the emergency phone should be
signs of decay
Stayed 2 nights in Jun 2025

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in every way. Staff, room, service, facilities, all perfect.
Stayed 4 nights in Oct 2023

8/10 Good

Jacqueline

The staff were all delightful and made us feel very welcome.. Excellent location, overlooking the sea. The building is being refurbished in easy stages..
Stayed 3 nights in Jan 2024