6/10 一般
Shamim
与配偶出行
2025 年 7 月 24 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
During my recent trip to Bournemouth, I stayed at the Bournemouth Carlton Hotel. Below is my detailed feedback:
Positives
Prime Location: The hotel’s location is genuinely convenient—just a short stroll to both the beach and the town centre. This makes it easy to enjoy seaside walks, access local shops, and explore Bournemouth’s main attractions without needing transportation.
Spacious Rooms: The guest rooms are generously sized, giving ample space to relax after a day out. This was a pleasant surprise compared to many city hotels with cramped accommodations.
Decent Restaurant Food: The food served at the on-site restaurant was decent. While not gourmet, the variety and quality met expectations and provided a comfortable dining option on evenings when I didn’t feel like venturing out.
Negatives
Aging Building & Poor Maintenance: Being an older property, the building shows signs of wear and tear. Maintenance standards are below what I’d expect, with aspects of the infrastructure not being up to the mark.
Low Water Pressure: A notable issue was the lack of water pressure in both the shower and the washroom. This made showers less enjoyable and points to plumbing concerns that need attention.
Room Cleaning Service: Housekeeping requires significant improvements. The room cleaning service was inconsistent, and requests for towels went unanswered despite multiple calls. This lack of responsiveness detracted from the overall comfort.
Shamim
2025 年 7 月入住 4 晚
