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卡頓伍德精品民宿的評價

3 out of 5
卡頓伍德精品民宿
East Overcliff Drive, Bournemouth, England

評價

8.2

很好

10 分評分，優異；625 則評價中有 233 則" "
8 分評分，不錯；625 則評價中有 262 則" "
6 分評分，一般；625 則評價中有 86 則" "
4 分評分，欠佳；625 則評價中有 31 則" "
2 分評分，很差；625 則評價中有 13 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

7.6/10 

設施服務

7.6/10 

住宿狀況

7.4/10 

環保程度

評價

10/10 優異

Ming Ming N

於 2023 年 4 月住了 23 晚

6/10 一般

Ngan Kwan

讚好：整潔度、職員與服務和住宿狀況
they rejected us to take the photos in the hotel.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

4/10 欠佳

Liviu

Get the money? Make sure is registered as paid.
When I booked the room it was saying that there is available parking. But nowhere that I have to pay. Once arrived at the hotel they said that I have to pay for the parking £6 a night. As I was staying for two nights I had to pay £12. That completely fine but after 4 days I got myself a PCN for not paying the car park.
於 2023 年 12 月住了 2 晚

6/10 一般

Charlotte

於 2023 年 12 月住了 1 晚

10/10 優異

Karen

於 2023 年 12 月住了 1 晚

10/10 優異

Shannah

於 2023 年 12 月住了 1 晚

10/10 優異

Nathan Gaffer

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We were a family of 4 and we were all impressed with the hotel, loved everything about it and the staff are the best staff ever and every hotel would do well to have staff like this
於 2023 年 12 月住了 1 晚

8/10 不錯

Scott

於 2023 年 12 月住了 1 晚

8/10 不錯

Rachel

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a lovely stay, staff very friendly and helpful. Would definitely stay again.
於 2023 年 10 月住了 2 晚

6/10 一般

Andrew

伴侶同遊
不滿：住宿狀況
This was the first cooked English breakfast that was cold
於 2023 年 10 月住了 1 晚

4/10 欠佳

Mark

讚好：整潔度
不滿：職員與服務和客房舒適度
於 2023 年 9 月住了 2 晚

10/10 優異

Peter

於 2023 年 9 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 9 月住了 2 晚

4/10 欠佳

DeLynn

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
The carpet was old and didn't sit flat on the floor. The bathroom was barely big enough to shut the door when entering, and the lighting in both the bathroom and bedroom was pre-WWII. The restaurant didn't exist, and while the view across the ocean was beautiful, hiking to the beach was long and arduous. It is not the fault of the hotel that a four day airshow shattered our eardrums; or that the loud and inebriated guests and staff were right under our window blowing cigarette smoke into the stuffy, non-ventilated room most nights, but the staff could have been more mindful of the problem. I do not recommend this hotel, or Bournemouth.
於 2023 年 9 月住了 2 晚

6/10 一般

Zara

商務旅客
Staff hard to find, rooms warm no ac and key card didn’t work very often.
於 2023 年 9 月住了 3 晚

8/10 不錯

Hazel

讚好：整潔度、職員與服務和客房舒適度
Nice hotel but a little tired.
Nice hotel but a little tired. Very few staff, but those we did have contact with were very helpful and extremely friendly. During our stay the Chef was sick so no meals other than breakfast available. In the two days we stayed we didn’t see the bar open at all. I understand that you had to request service from reception. Such a shame as the staff work extremely hard but there is just not enough of them
於 2023 年 9 月住了 2 晚

8/10 不錯

mann

於 2023 年 8 月住了 2 晚

8/10 不錯

Trish

讚好：整潔度和職員與服務
We had an excellent welcome and a comfortable room with everything needed. Parking was easy and we were happy to pay for that. Convenient buses. The weather was good too!
於 2023 年 8 月住了 2 晚

6/10 一般

Vasil

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
Short trip to Bournemouth
The positives: * Hotel is in a good location. close to the city centre. * Very quiet * Rooms were cleaned well * Staff was efficient when they could be found * Very soft and comfortable bath towels The negatives: * The hotel building is very old * The floor boards were squeaking with every step and I feared some could be rotten, * Bed mattresses were very hard and squeaky * Staff were not always available at reception when an issue would occur - we had a leak from the floor above us one night and I struggled a bit to find someone to address it.
於 2023 年 8 月住了 2 晚

6/10 一般

Paul

伴侶同遊
讚好：整潔度
Rooms were clean and staff were adequate, the property however was very tired..
於 2023 年 8 月住了 3 晚

10/10 優異

Mario

於 2023 年 8 月住了 2 晚

6/10 一般

Hayley

於 2023 年 8 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 3 晚

8/10 不錯

Miyako

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Staff are all very nice and very welcoming
於 2023 年 8 月住了 1 晚

10/10 優異

H

於 2023 年 8 月住了 1 晚

4/10 欠佳

Henrik

不滿：住宿狀況
Lever ikke op til billeder.
Hotellet lever på ingen måde op til billederne af det. Det er et slidt hotel som har haft sin storhedstid for mange år siden, ligesom de andre hoteller på gaden, og ikke er blevet vedligeholdt udvendigt. Værelset var ok, rent og pænt og med "begrænset" havudsigt. Vi havde forventet mere eftersom vi havde bestilt havudsigt. Indvendigt bar det præg af en hurtig smagløs istandsættelse med kunstige blomster i vinduerne og et underligt farvevalg. Restauranten på billederne var lukket og så faldefærdig ud. Morgenmaden og servicen fra personalet var tilfredsstillende. Hotellet er i gåafstand fra centrum, men gå op i byen og find en restaurant, dem der ligger nede ved vandet så ikke indbydende ud. Der er ikke adgang til stranden i umiddelbar nærhed af hotellet.
於 2023 年 7 月住了 1 晚

8/10 不錯

Mei Ling

於 2023 年 8 月住了 1 晚

6/10 一般

Kevin

於 2023 年 7 月住了 6 晚

8/10 不錯

Jeanette

讚好：整潔度、設施服務和住宿狀況
Lovely and quite in the morning, and lovely view terrace.
於 2023 年 7 月住了 2 晚

4/10 欠佳

Stephen

讚好：整潔度
不滿：客房舒適度
Average stay
Mattress was awful, room was small with a view on to grimy flat roof! shower water pressure poor! Had issues with tv told to wiggle aerial cable no other help! Not very helpful!
於 2023 年 7 月住了 2 晚
The Cottonwood Team 於 2023年8月2日的回應
Dear Guest, You booked double standard room, and not the sea view. It is a standard size room.For the same price, other hotels offer a single room which is half or even a third in size of the one you stayed in. If you weren't happy with your room, you should have said something to a member of staff.We could have moved you to a different room.If you don't communicate with the staff about the potential issues, we are not able to help.

8/10 不錯

Mr Steven

於 2023 年 7 月住了 1 晚

10/10 優異

Kenneth

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very happy. Two nice rooms spotlessly clean with a lovely sea view. Staff were very helpful and the price was very good value for money. The buffet breakfast was excellent and set us up for the day. Only stayed one night but would be happy to recommend this hotel. We were fine but maybe it would be difficult for the disabled as there are several steps to enter the hotel and to get down to the reasturant for breakfast.
於 2023 年 7 月住了 1 晚

6/10 一般

真實旅客

多人同遊
不滿：住宿狀況
Bit tired for a “boutique” hotel…
於 2023 年 7 月住了 1 晚

10/10 優異

Samanta

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Great family stay
Good location and spacious family room. Lovely decor in the main dining area
於 2023 年 7 月住了 3 晚

8/10 不錯

Emma

親子同遊
讚好：整潔度、職員與服務和設施服務
On first impressions the external is very tired and rundown, the inside however is unique and quirky, like a boutique hotel is. It is clean and smells fresh. The room was a family partial sea view and had lots of storage and space around the beds. The bathroom was a good size. Only downfall was all the windows were very old and only 1 would open in the room and the bathroom one. Comfy, clean beds and clean soft towels. We all slept well and felt safe. Breakfast was good and enough choice for the day ahead. Parking on site is easy. An offer to help with luggage would have been welcomed as the lift was out of order and the hotel is a bit tired, however, we would stay here again. It was convenient to reach Bournemouth pier and only 10 mins from Southbourne which was lovely
於 2023 年 7 月住了 2 晚

8/10 不錯

Marcus

讚好：整潔度和職員與服務
It was ok.
於 2023 年 7 月住了 1 晚

8/10 不錯

Tracey

伴侶同遊
讚好：整潔度和職員與服務
Room was very clean and cosy. Very convenient posirion. Staff friendly and helpful. Hotel could do with a new carpet and a bit of a refresh. Breakfast a bit bland. But overall a nice stay.
於 2023 年 7 月住了 1 晚

10/10 優異

Julie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It is a little gem! Easy walk to beach. On good bus route. Clean comfy rooms and quiet.
於 2023 年 7 月住了 5 晚

8/10 不錯

Mihaela

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚

6/10 一般

Claire

讚好：整潔度和客房舒適度
Weekend stay
Used to be a great Hotel, no staff, no service, ie room service. The most basic of Hotels give you a choice of teas Coffee, Hot chocolate , biscuits in your room, but not The Cottonwood. No one to explain breakfast, lovely and clean , lovely towels , but you can’t really call this a Hotel anymore . Really a B&B. Such a shame
於 2023 年 7 月住了 2 晚

8/10 不錯

Tracey

伴侶同遊
讚好：整潔度和職員與服務
Liked the Clean rooms. Lovely location with sea views. Staff friendly. Breakfast basic. Parking £10 per day. Bed a bit lumpy.
於 2023 年 7 月住了 3 晚

10/10 優異

Anja

讚好：整潔度、職員與服務和住宿狀況
Beautiful, large room so close to the beach. We loved that our room had a beach view. It was modern and clean and check in was quick. Breakfast was a treat. We'd definitely stay here again if we get to come back to Bournemouth.
於 2023 年 7 月住了 2 晚

10/10 優異

Carole

於 2023 年 7 月住了 1 晚

8/10 不錯

Kevin

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
A very adequate, quiet hotel. Second time here. Nice for a weekend stay.
於 2023 年 7 月住了 2 晚

8/10 不錯

Gitte

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚

8/10 不錯

Paul

伴侶同遊
Room fine. Staff helpful and friendly. Buffet breakfast was a bit ordinary however.
於 2023 年 7 月住了 2 晚

10/10 優異

Leona

於 2023 年 7 月住了 1 晚

8/10 不錯

Carol

於 2023 年 7 月住了 1 晚

10/10 優異

Susan

於 2023 年 7 月住了 1 晚