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康柏蘭酒店 - 海洋酒店精選的評價

4 out of 5
康柏蘭酒店 - 海洋酒店精選
27 East Overcliff Drive, Bournemouth, England

評價

7.8

不錯

10 分評分，優異；1000 則評價中有 321 則" "
8 分評分，不錯；1000 則評價中有 373 則" "
6 分評分，一般；1000 則評價中有 175 則" "
4 分評分，欠佳；1000 則評價中有 84 則" "
2 分評分，很差；1000 則評價中有 47 則" "

8.2/10 

整潔度

8.4/10 

職員與服務

7.4/10 

設施服務

7.4/10 

住宿狀況

7.4/10 

環保程度

評價

8/10 不錯

CP (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Opposite to the seashore
It is located just next to the seashore and our room has a little bit view of the sea. We can have a walk to the beach easily by just crossing a road and walk down. Room is of right size. Bathroom is relatively large and clean. It will be better and more convenient if the shower head is movable. Breakfast is quite nice. Standard English breakfast buffet.

10/10 優異

Jyoti

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Went for my birthday, the hotel was lovely and even got an upgrade with a wonderful view of the beach.
於 2024 年 5 月住了 1 晚

8/10 不錯

Sukie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Rooms need a little updating the food was amazing.
於 2024 年 3 月住了 2 晚
. 於 2024年4月22日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 優異

Chris

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Plenty of EV chargers
於 2024 年 3 月住了 1 晚
. 於 2024年4月22日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

6/10 一般

Yoshiaki (Atsugi)

於 2024 年 2 月住了 5 晚
. 於 2024年3月25日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 不錯

Amar

讚好：整潔度
Hotel was good but music was on til late. The parking was a nightmare at the hotel. Was fully booked. But overall a really nice hotel and clean
於 2024 年 2 月住了 1 晚
. 於 2024年2月26日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 不錯

Belinda (Mitcham)

讚好：整潔度、職員與服務、設施服務和住宿狀況
The food was amazing
於 2024 年 2 月住了 2 晚
. 於 2024年2月20日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 不錯

Emma

家人同遊
讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
於 2024 年 2 月住了 1 晚
. 於 2024年2月20日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

6/10 一般

Geoff

不滿：住宿狀況
於 2024 年 2 月住了 1 晚
. 於 2024年2月20日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 優異

Karen

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
. 於 2024年2月8日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel, loved the art deco vibe, food is great, my only suggestion would be fridges in the rooms as would expect that in a 4 star hotel
於 2024 年 1 月住了 2 晚
. 於 2024年1月24日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 不錯

Deborah

於 2024 年 1 月住了 1 晚
. 於 2024年1月16日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 不錯

Ann

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
. 於 2024年1月9日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 優異

Anthony

伴侶同遊
讚好：整潔度和住宿狀況
Everything was spot on
於 2023 年 11 月住了 2 晚
.Oceana 於 2023年12月1日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 優異

Julie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
. 於 2023年11月21日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 優異

Daniel

於 2023 年 11 月住了 1 晚
. 於 2023年11月15日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 不錯

Michael

於 2023 年 11 月住了 2 晚
. 於 2023年11月6日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 優異

machla d

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
. 於 2023年10月30日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 不錯

Martin

讚好：整潔度、職員與服務和住宿狀況
Bar and pool and views
於 2023 年 10 月住了 1 晚
. 於 2023年10月23日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 不錯

Rob

家人同遊
讚好：整潔度、職員與服務和住宿狀況
This hotel is easy walking distance from the town. We attended a function and the food was good but very disappointed about the wine, ordered a merlot and Shiraz at £25 each and were both undrinkable possibly the worst wines I have ever tasted. The rooms were nice and clean and the staff were fantastic. Water pressure not so fantastic the shower was more of a dribble than a shower.
於 2023 年 10 月住了 2 晚
. 於 2023年10月31日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 優異

Keith

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Always my go to hotel
Love this hotel. So cool love the decor and staff are so nice. My go to hotel when I land at Bmth.
於 2023 年 10 月住了 1 晚
Dale - CR 於 2023年10月22日的回應
Thank you so much for your kind review, it is always our pleasure to welcome you and very much look forward in welcoming you back in the near future.

10/10 優異

david

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great location, friendly staff, family room with balcony at front of hotel very nice
於 2023 年 10 月住了 3 晚
. 於 2023年10月20日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 優異

Hassan

讚好：職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
. 於 2023年10月18日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection

10/10 優異

Subhasini

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was nice staff were very good the room was nice enjoyed staying there. Thank you.
於 2023 年 10 月住了 1 晚
. 於 2023年10月13日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 優異

Lesley

於 2023 年 9 月住了 1 晚
. 於 2023年10月2日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 不錯

Marilyn

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 9 月住了 1 晚
. 於 2023年9月28日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 優異

Anamul

家人同遊
讚好：住宿狀況
Best hotels for location
於 2023 年 9 月住了 3 晚
. 於 2023年9月25日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 不錯

Erica

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚
. 於 2023年9月25日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 優異

Samantha

於 2023 年 9 月住了 1 晚
. 於 2023年9月8日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 不錯

Carina

讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
. 於 2023年9月5日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 不錯

真實旅客

家人同遊
讚好：職員與服務
We have stayed here many times however the hotel is dated and in need of a make-over. one of the two rooms we had, had a sink not draining, shower was not the best, water was not provided, rooms are not sound proofed, so can hear what is happening above and next door and tv misplaced in the room. The lift is an issue at busy times you are waiting a while to go up/down. The outdoor pool is a plus and breakfast is adequate - extra costs for omelettes etc. The staff are great. Parking in car park is not included and tight space.
於 2023 年 8 月住了 2 晚
. 於 2023年8月29日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

4/10 欠佳

Anthony

多人同遊
讚好：職員與服務
不滿：住宿狀況
Good but not great
Amazing location - excellent view. The pro's excellent staff, restaurants, facilities. Cons - dated, rooms looking old. Minor stuff with us - TV didn't work, shower too hot, rattling air con Needs significant modernisation.
於 2023 年 8 月住了 2 晚
. 於 2023年8月29日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

2/10 很差

Natalie

讚好：職員與服務
不滿：整潔度和住宿狀況
I was given a room right by the lift which meant noise was ongoing as there would be a double ding sound each time it reached a floor, and a beep sound each time someone pressed the button for a lift. The towels provided in the room had a nasty stain which put me off using it. The lift is super tiny and can only fit 3 people max, and you sometimes have to wait a while until it arrives and providing there is space. I would have taken the stairs but had heavy luggage. On the morning of checking out i received an invoice through my room door for my stay even though i already payed everything in advance, and when checking in it was confirmed that everything was payed for. I called reception who said i should not have received the invoice and were apologetic. At check in i had to provide a card in case of damages etc. The hotel took 1p out of my account. I know 1p is not a lot but surely money should only be taken if there is a need? Or perhaps to was to check that it was an active card with money. Overall what made the experience bad was the location of my room being next to a lift so noise was ongoing as there were people coming back very late, and the early risers. In terms of facilities you can use the indoor pool , sauna and mini gym at the sister hotel next door. You would have to ask for a towel from your hotel though. The changing room had lockers which were out of use so leave your belongings at your own risk in the locker as they do not lock.
於 2023 年 8 月住了 2 晚
. 於 2023年8月29日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 優異

Nimesh

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A lovely stay for the me, wife and two kids. Helpful staff
於 2023 年 8 月住了 3 晚
. 於 2023年8月28日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 優異

Mark

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
. 於 2023年8月10日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 優異

Andy

於 2023 年 8 月住了 1 晚
. 於 2023年8月10日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 不錯

Rebecca

讚好：整潔度和職員與服務
於 2023 年 8 月住了 4 晚
. 於 2023年8月10日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 不錯

Christine

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Like the outdoor pool and great location for walking into Bournemouth in the evening. Breakfast was good.
於 2023 年 7 月住了 2 晚
. 於 2023年8月2日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 優異

Emad

於 2023 年 7 月住了 1 晚
. 於 2023年8月2日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 優異

J S

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We had a very pleasant stay visiting family. We found the staff friendly and the hotel clean and comfortable. Many thanks.
於 2023 年 7 月住了 2 晚
. 於 2023年8月2日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

6/10 一般

Tina

讚好：整潔度、職員與服務和客房舒適度
Cumberland Hotel Bournemouth
We stayed here as it was our 1st wedding anniversary and we were married at the hotel. It’s such a friendly place and the food was great. Our room was a little outdated and definitely needs a refresh. We were also a little disappointed that we had to pay £12 parking. This was due to us not booking directly through the hotel.
於 2023 年 7 月住了 1 晚
. 於 2023年7月25日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 不錯

Andrew Phillipe Saxby

讚好：整潔度、職員與服務和住宿狀況
We liked the hotel, food was excellent, room was clean, staff was friendly and good. Did not like having to pay £24 parking for 2 days. Otherwise all good.
於 2023 年 7 月住了 2 晚
. 於 2023年7月21日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

6/10 一般

wendy

讚好：整潔度、職員與服務和客房舒適度
July break at cumberland hotel
於 2023 年 7 月住了 8 晚
. 於 2023年7月21日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

6/10 一般

E

家人同遊
讚好：職員與服務
不滿：住宿狀況
Disappointing for the price
The beds were comfortable but the decoration was tatty, the bathroom definitely needs to be updated. There was a wedding on and the whole room was vibrating until 1am and then we were kept awake by chairs being moved/cleaning being done below us. We were charged full price for parking despite not being able to use the car park when we returned to the hotel in the evening.
於 2023 年 7 月住了 1 晚
. 於 2023年7月21日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 不錯

Maria

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I like this Hotel. Nice location near seaside. With pool. Elegant style.
於 2023 年 7 月住了 3 晚
. 於 2023年7月21日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 優異

Janice andrews

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Thankyou the hotel was great and we will be returning as a larger group.
於 2023 年 7 月住了 1 晚
. 於 2023年7月21日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 不錯

Barry

讚好：職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 3 晚
Dale - CR 於 2023年7月9日的回應
Thank you for your review we look forward in welcoming you back in the near future.

8/10 不錯

Ivana

讚好：整潔度、職員與服務和住宿狀況
Hotel was really clean all the time, staff was friendly i just don't like noise from outside i did'nt sleep properly
於 2023 年 6 月住了 2 晚
. 於 2023年6月29日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

8/10 不錯

laura

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely hotel, unfriendly manager
Hotel is lovely, really enjoyed the stay. However, I found the manager was rude, quite passive aggressive and not very friendly towards children.
於 2023 年 6 月住了 2 晚
. 於 2023年6月29日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

10/10 優異

John

伴侶同遊
讚好：整潔度和住宿狀況
A too long and steep walk to te beach
於 2023 年 6 月住了 10 晚
. 於 2023年6月29日的回應
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth