室內泳池、暖水池

博茲曼溫德姆貝蒙特酒店的評價

2 out of 5
博茲曼溫德姆貝蒙特酒店
2020 Wheat Drive, I-90 Exit 306, Bozeman, MT

評價

7.8

不錯

10 分評分,優異;1004 則評價中有 371 則" "
8 分評分,不錯;1004 則評價中有 347 則" "
6 分評分,一般;1004 則評價中有 148 則" "
4 分評分,欠佳;1004 則評價中有 74 則" "
2 分評分,很差;1004 則評價中有 64 則" "

8.2/10 

整潔度

8.6/10 

職員與服務

7.8/10 

設施服務

7.8/10 

住宿狀況

7.8/10 

環保程度

評價

10/10 優異

Rita

不滿:整潔度
It’s hard to rate everything because we checked in then checked out 5 minutes later. We looked around the area and it was lined with old RVs tents and homeless camps. When we started to bring our stuff out of our van a person walked by taking a look at what we had in our vehicle. This caused us to feel very unsafe. I know you can’t fault the hotel but the location was unsettling. It was a higher priced hotel to begin with but we felt unsafe and better to lose the money and leave. We immediately booked another hotel in Butte and made the extra drive
於 2024 年 5 月住了 1 晚

10/10 優異

Ashley

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff, easy check in and was very accommodating.
於 2024 年 5 月住了 1 晚

6/10 一般

Michael

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The people above us where stomping on the floor all night
於 2024 年 5 月住了 2 晚

10/10 優異

Catherine

於 2024 年 5 月住了 1 晚
GM 於 2024年5月12日的回應
Thank you for your feedback on our property. We are thrilled that you enjoyed your stay with us. We hope that you will keep us in mind for your future travels.

10/10 優異

Mark

讚好:整潔度、職員與服務和設施服務
Really nice front desk staff. Jen was always smiling and friendly!
於 2024 年 4 月住了 4 晚
GM 於 2024年5月7日的回應
Thank you for your feedback on the Baymont Inn & Suites. Jenn is fantastic! And I am glad she was able to assist. Our team truly does lead with HEART and enjoys assisting our guests. I will definitely share your comments with the team and Jenn.Thank you again for your comments and we hope that you will keep us in mind for your future travels.

4/10 欠佳

Michael

家人同遊
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
Two things. The world’s brightest streetlight and pillows like beach balls made it impossible to sleep. Seriously the worst pillows I’ve ever seen.
於 2024 年 5 月住了 1 晚
GM 於 2024年5月3日的回應
My sincerest apologies regarding the pillows and outside lighting. We just updated our outside lighting and have black out curtains in each room to assist with the glare. We did however make sure that the lights are pointing downward so to keep the glare from beaming directly into the windows. Our pillows are brand new as well so will take time for them to not be so "new". But I understand as everyone has different comfort levels which is why we have both new softer pillows in with the other pillows to off set everyone's comfort needs.

8/10 不錯

Leanne (Altoona)

讚好:整潔度、職員與服務、設施服務和住宿狀況
No airport shuttle service and the Uber cost $44
於 2024 年 5 月住了 1 晚
GM 於 2024年5月3日的回應
Our sincerest apologies as you are correct that we do not offer an airport shuttle service. I am glad you were able to schedule for an Uber. Thank you for your feedback and we hope that you will keep us in mind for your future travels.

10/10 優異

Christopher

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
There are a lot of homeless people camping in the area.
於 2024 年 4 月住了 2 晚
GM 於 2024年5月2日的回應
We appreciate your feedback. Yes, the city has moved many of the encampments of outside areas of the Bozeman town. Please know that we are always in communication with the city and the police patrol often. Therefore the area is safe. Sadly this seems to be the sign of times throughout our country and working with local and federal politicians to come up with a better resolution.

6/10 一般

Paul

讚好:職員與服務
不滿:設施服務和住宿狀況
Staff was nice. Dirty towel behind bathroom door was a shock. Was there for the night and wasn’t able to sleep with loud noises outside the room all night.
於 2024 年 4 月住了 1 晚
GM 於 2024年5月2日的回應
Our sincerest apologies on the missed towel. I will be addressing with our clean team to assure they check every nook and cranny when inspecting rooms.

4/10 欠佳

David

於 2024 年 3 月住了 1 晚
GM 於 2024年5月1日的回應
Our sincerest apologies that it appears you did not enjoy your stay with us. Please send us information on ways we can improve and learn so the team can work on improving.We hope that you will keep us in mind for your future travels.

10/10 優異

Emily

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved our stay there! Very clean room, comfy bed. We were also allowed a later check out so we could enjoy some extra swim time (which we very much appreciated).
於 2024 年 4 月住了 1 晚
GM 於 2024年4月29日的回應
Thank you so much for your positive comments on the Baymont Inn & Suites. Our team truly does strive to assure each of our guests enjoys their stay with us. Please keep us in mind for your future travels!

8/10 不錯

Stephanie

親子同遊
讚好:整潔度和住宿狀況
There was a tent city nearby! Didn't notice it until daylight
於 2024 年 4 月住了 1 晚
GM 於 2024年4月29日的回應
We appreciate your feedback on the Baymont Inn & Suites. Yes the city has a warming center nearby .. put rest assured the area is very safe as we work with the city and the police patrol to keep the area safe.

8/10 不錯

Joe E

讚好:整潔度和職員與服務
於 2024 年 4 月住了 2 晚
GM 於 2024年4月26日的回應
Thank you for your feedback on the Baymont Inn & Suites. We hope you will keep us in mind for your future travels.

8/10 不錯

Stephanie

親子同遊
The slide was great, but the pool was small so it was basically just for the slide and not a pool to swim in. There was also a homeless camp across the street. Breakfast was a joke with mini muffins and that was about it. I guess for the price it wasn’t bad. The room was a really great size though, the bed was very comfortable and checking in and out was so easy.
於 2024 年 4 月住了 4 晚
GM 於 2024年4月22日的回應
Thank you for your comments on the Baymont Inn and Suites. I am pleased to read how you found your guest room comfortable and spacious. Yes, there is a city warming center across the street; but be rest assured that the area is very safe. Thank you again for your comments and we hope that you will keep us in mind for your future travels.

10/10 優異

Cynthia

於 2024 年 4 月住了 1 晚
GM 於 2024年5月12日的回應
Thank you for giving us a great score for your stay here in Bozeman. We hope you will keep us in mind for your future travels.

4/10 欠佳

Karen

親子同遊
讚好:職員與服務和住宿狀況
不滿:整潔度
No elevator. Difficult with children and luggage. Room had not been cleaned appropriately. There was feces in the toilet. Desk person was quick to remedy. Unfortunately, that meant hauling all our luggage back downstairs and put in a room we would not have chosen. Desk person did provide a roll away bed.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月19日的回應
My sincerest apologies about the condition of your room. I have brought this to the attention of our Head Housekeeper to address inspection thoroughness / housekeepers following checklists of room completion. Please know this is unacceptable. As for the elevator, this is something not within my control as we have never had nor will have an elevator. We do have staff on property that if you need assistance with taking items to your room; we are always willing to assist. Or reserve a room for you on the first floor to make it easier for you and your family.

4/10 欠佳

Shauna

於 2024 年 4 月住了 1 晚
GM 於 2024年5月7日的回應
Thank you for your feedback on the Baymont Inn & Suites! We hope that you will keep us in mind for your future travels.

10/10 優異

Mason

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Nice place to stay with a fun pool.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月8日的回應
Good Morning!Thank you for your feedback on our property. I am thrilled to hear how you enjoyed your stay with us ... especially the pool and had some fun.We hope that we will see you in our future travels !

10/10 優異

Cristy

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved the inside and outside access to the room....
於 2024 年 4 月住了 1 晚
GM 於 2024年4月8日的回應
Good Morning!Thank you for your comments on Baymont Inn & Suites in Bozeman! Yes, our first floor rooms have access both interior and exterior. Happy to hear that you found it helpful to have this access.Thank you once again for your feedback and we hope you will keep us in mind for your future travels!

10/10 優異

ambear

讚好:整潔度、職員與服務、設施服務和住宿狀況
Love this hotel. Great if you have kids. Pool and waterslide are fun. Spacious room, clean, affordable. Staff is really nice and helpful. We stay here every time we travel through Bozeman. There's multiple hotels on the same block. The Baymont is my favorite though. The only thing different/odd was the adjacent street was lined with tents and rvs with a lot of foot traffic around there. Times are tough, but I was surprised to see a homeless camp across the street in Bozeman!
於 2024 年 4 月住了 1 晚
GM 於 2024年4月5日的回應
Good Morning Ambear!I am thrilled to hear how you enjoyed your stay with us. Yes, times are tough but even with the warming shelter near and camp site; our area is safe as there have not been any issues.Thank you again for your feedback and we would love to see you again in your future travels.

8/10 不錯

David (Spicer)

家人同遊
讚好:職員與服務和住宿狀況
Staff very welcoming and helpful. Tommy was clean and appeared recently updated. Breakfast was very limited. We did not use the pool, but it was basically a water slide. Kids would love it, but not appealing to adults. Quite far from the freeway. Overall our stay was fine.
於 2024 年 3 月住了 1 晚
GM 於 2024年4月3日的回應
Awesome! I am thrilled to see that you and your kids enjoyed your stay with us. Especially the pool and slide. We hope you will keep us in mind for your future travels!!

8/10 不錯

Amber (Orem)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Quick stay but everything was nice and what I needed
於 2024 年 3 月住了 1 晚
GM 於 2024年3月21日的回應
Good Morning Amber! Thank you for your feedback. We hope you will keep us in mind for your future travels.

10/10 優異

Dave

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
GM 於 2024年3月21日的回應
Hi Dave!Hurrah! We appreciate the positive feedback you left on our property. Our team truly does work hard to assure our guests enjoy their stay. We hope you will come back to visit us in your future travels.

10/10 優異

John

親子同遊
讚好:整潔度和職員與服務
Reasonable hotel for a one night stay, I feel that the hotel need s a renovation.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月21日的回應
Hi John!Thank you for the positive feedback you left on our property. We have shared your comments with our team and hope you will keep us in mind for your future travels.

6/10 一般

shelley

家人同遊
不滿:住宿狀況
Very noisy outside
於 2024 年 3 月住了 1 晚
GM 於 2024年3月21日的回應
Good Morning Shelley,Thank you for your feedback on our property and apologize that there was noise disturbance outside. Sadly, most hotels have these issues with neighbors and even though we work hard to assure the peaceful quiet stay for our guests; sometimes outside elements make that hard to control.Thank you again for your comments and we hope you will visit us in your future travels!

2/10 很差

Ashley

家人同遊, 親子同遊
不滿:整潔度、職員與服務和住宿狀況
This place was directly across the street, probably 50 yards from our room door from the homeless shelter. There were tents, broken down RVs and cars, and even homeless right by the door to our room. The air conditioner sounded like a helicopter was taking off right outside, and the pool is terribly small for such a big slide. The chlorine in the pool was so strong that it made my eyes burn just sitting in there. We had to ask them to make the coffee at breakfast, that didn’t have many options. Over all, I would never stay here again. Avoid this place like the plague.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月12日的回應
Thank you for your feedback. Yes the city has a warming center for those that are less fortunate to stay at during inclement weather. We are working with the staff across to the street to assure they keep their side picked up. But know the area is safe.We apologize that you felt breakfast not meeting your expectations. It is up to the Wyndham standards. We will be offering more to choose from in the future ... such as waffles, etc.

10/10 優異

Jane

讚好:整潔度、職員與服務和住宿狀況
Manager was very friendly and helpful.
於 2024 年 3 月住了 2 晚
GM 於 2024年3月13日的回應
Thank you for your feedback on Baymont Inn & Suites. Our team truly enjoys what they do and meeting our guests as our guests are like family to us.

2/10 很差

Eric

親子同遊
不滿:整潔度、職員與服務和住宿狀況
First thing they checked someone else into my room. After they tried to tell me I didn’t have a reservation, then told me I wasn’t me because I already checked in they finally admitted it was a “training new staff” error. Then they said the door locks weren’t working as they were approaching a major renovation. The slide hours were awful. Ran out of coffee at breakfast and had to make more. 30 minute wait… for coffee. Homeless camp next door. Cops, fire trucks, and ambulance there multiple times. Was loud. Staff was terribly unfriendly. Housekeeping tried to enter my room while I was showering. The bathrooms in the lobby were locked and couldn’t wash our hands for breakfast except in our room. 3 doors and two elevator buttons later. Also I think I’d a health code violation if you serve food to not have access.
於 2024 年 2 月住了 1 晚
GM 於 2024年2月29日的回應
Good Afternoon! Thank you for your feedback on The Baymont Inn & Suites. I believe you may have our property mixed up with another as we do not have an elevator at our property plus all of our walls have been thoroughly painted. And knowing how important coffee is to each of our guests, rarely is the carafe empty and typically does only take 10 mins to brew another full carafe. It is true that we are looking at a property renovation in the near future and truly excited about that as we plan to make it fresher and newer!I understand your concern about the warming center across the street, but the staff there does assure to make sure that those residents stay to their area and please know this is truly a safe location.Thank you once again for your feedback!

2/10 很差

Stefanne

於 2024 年 2 月住了 2 晚
GM 於 2024年3月21日的回應
Good Morning Stefanne,My apologies as it appears you did not enjoy your stay with us. Please feel free to reach out to us to let us know the issues so we can correct and learn from them.

6/10 一般

DONALD

多人同遊
Breakfast below standard. Room clean and comfortable.
於 2024 年 1 月住了 7 晚
GM 於 2024年3月21日的回應
Good Morning Donald,Thank you for your comments on our property. Our kitchen is in the process of being updated; so please know that hopefully soon we will be able to provide a bit more a variety for breakfast choices during your next stay with us.

8/10 不錯

Karin

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Nice warm rooms when arriving late at night. Very friendly staff !!
於 2024 年 1 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean and friendly
This is not the fanciest hotel in town but it was clean and the staff was friendly.
於 2023 年 12 月住了 1 晚

6/10 一般

Kari

親子同遊
讚好:職員與服務
nice enough! could hear the people talking in the bedroom next to us. Quite limited breakfast. Overall not a bad motel.
於 2023 年 12 月住了 1 晚

8/10 不錯

shuwei

讚好:職員與服務
於 2023 年 12 月住了 1 晚

10/10 優異

Brian

家人同遊
讚好:整潔度、職員與服務和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Kurt

商務旅客
於 2023 年 12 月住了 1 晚

10/10 優異

Siera

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Donald

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Kim (Riverton)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The only thing that gave us pause was how close the homeless encampment was to the hotel
於 2023 年 12 月住了 1 晚

10/10 優異

Terri (sylvan lake)

伴侶同遊
The front desk staff were amazing. Checked in early and they were more than happy to help us.
於 2023 年 12 月住了 1 晚

10/10 優異

真實旅客

We had a nice stay at the hotel. The staff was wonderful, very helpful and always friendly and welcoming. The hotel was clean and well stocked. The waterside in the pool was fun for the kids. The only downside is the location of the hotel is a pretty run down area.
於 2023 年 11 月住了 2 晚
Amanda 於 2023年11月21日的回應
Thank you for choosing the Baymont by Wyndham Bozeman. I am so pleased to hear that you enjoyed your stay. We strive to create the superior guest experience and I am so excited to hear that you noticed our efforts. We look forward to hosting you again soon.

4/10 欠佳

Mick

讚好:整潔度、職員與服務和住宿狀況
Staff was very friendly and accommodating. It is unfortunate that there was a line of campers surrounding the property. There is a homeless shelter across the street and as a result, we did not feel like it was a safe neighborhood. Early the next morning was we were checking out. There was a fire truck in several police cars leaving. Apparently a drug overdose.
於 2023 年 8 月住了 1 晚
Amanda 於 2023年11月21日的回應
Thank you for sharing your concerns. We take safety seriously and apologize for any discomfort. Rest assured, we’re actively addressing the issues you’ve raised to ensure a secure and enjoyable experience for all our guest. We hope you will consider staying with us again in the future as we strive to create the superior guest experience.

10/10 優異

Maureen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Not hotel fault, but street people are near. We had no issues.
於 2023 年 10 月住了 1 晚
Amanda 於 2023年11月21日的回應
Thank you for choosing the Baymont by Wyndham Bozeman. I am pleased that you enjoyed your stay. Rest assured, we’re actively addressing the issues you’ve raised to ensure a secure and enjoyable experience for all our guest.

6/10 一般

Richard

家人同遊
We were unhappy that guests brought dogs into the pool. Breakfast was very basic and tea was not replaced
於 2023 年 10 月住了 2 晚
Amanda 於 2023年11月21日的回應
Thank you for choosing the Baymont by Wyndham Bozeman. I am so sorry to hear that you did not enjoy your stay. We do not allow pets in the pool area. I apologize that this was an issue, and we will do our best to enforce this rule.

8/10 不錯

patricia

於 2023 年 10 月住了 1 晚
Amanda 於 2023年11月21日的回應
Thank you for choosing the Baymont by Wyndham Bozeman.

2/10 很差

Marty

家人同遊
不滿:整潔度和住宿狀況
we didn't stay. The area seemed unsafe and dirty
於 2023 年 10 月住了 1 晚
Amanda 於 2023年11月21日的回應
Thank you for sharing your concerns. We take safety seriously and apologize for any discomfort. Rest assured, we’re actively addressing the issues you’ve raised to ensure a secure and enjoyable experience for all our guest. We hope you will consider staying with us in the future as we strive to create the superior guest experience.

10/10 優異

Leanne (Altoona)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel and staff are welcoming and friendly. Many campers permanently set up in the streets around the hotel. It looks like a homeless encampment.
於 2023 年 10 月住了 1 晚
Amanda 於 2023年11月21日的回應
Thank you for choosing the Baymont by Wyndham Bozeman. I am so pleased to hear that you enjoyed your stay. Rest assured, we’re actively addressing the issues you’ve raised to ensure a secure and enjoyable experience for all our guest.

2/10 很差

Roxana K

不滿:整潔度、職員與服務和住宿狀況
Amanda 於 2023年11月21日的回應
Thank you for choosing the Baymont by Wyndham Bozeman. I am so sorry to hear that you did not enjoy your stay. We are under new management, and also going through renovations. Please consider staying with us again as we strive to create the superior guest experience.

8/10 不錯

Kerry

Friendly and polite service. Plus Nice towels in bathroom.
於 2023 年 10 月住了 1 晚
Amanda 於 2023年11月21日的回應
Thank you for choosing the Baymont by Wyndham Bozeman. I am so pleased to hear that you enjoyed your stay. We look forward to hosting you again the next time you are visiting the area.

10/10 優異

Billy

讚好:整潔度、職員與服務和住宿狀況
There were homeless people staying everywhere around the place.
於 2023 年 10 月住了 1 晚
Amanda 於 2023年11月21日的回應
Thank you for choosing the Baymont by Wyndham Bozeman. I am so pleased to hear that you enjoyed your stay. Rest assured, we’re actively addressing the issues you’ve raised to ensure a secure and enjoyable experience for all our guests.