大堂

布萊德利 - 波旁凱藝酒店的評價

2.5 out of 5
布萊德利 - 波旁凱藝酒店
800 N Kinzie Ave, Bradley, IL

評價

7.6

不錯

10 分評分,優異;150 則評價中有 53 則" "
8 分評分,不錯;150 則評價中有 44 則" "
6 分評分,一般;150 則評價中有 28 則" "
4 分評分,欠佳;150 則評價中有 16 則" "
2 分評分,很差;150 則評價中有 9 則" "

7.6/10 

整潔度

8.2/10 

職員與服務

7.6/10 

設施服務

7.0/10 

住宿狀況

8.2/10 

環保程度

評價

6/10 一般

Gail and Phil

多人同遊
讚好:職員與服務
The facility was fine and the staff was friendly
於 2024 年 5 月住了 1 晚
Sarah McIntosh - Front Desk Manager 於 2024年5月20日的回應
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our facilities. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 不錯

Susanna

商務旅客
讚好:整潔度、職員與服務和設施服務
The first room wasn't clean and they immediately gave me another, which was immaculate. The cooked to order breakfast was excellent. There was a soft chair in the room which was appreciated. They only had caffienated coffee in the room. When I asked for more coffee, they only gave me 3. Didn't try the coffee at breakfast.
於 2024 年 3 月住了 1 晚
Sarah McIntosh - Front Desk Manager 於 2024年4月2日的回應
Thank you for your review.

8/10 不錯

Andy

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Front desk staff were friendly and proficient.
於 2024 年 3 月住了 1 晚
Sarah McIntosh - Manager 於 2024年3月27日的回應
hank you for taking the time to complete an online survey regarding your recent stay at Quality Inn Bradley- Bourbonnais. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

4/10 欠佳

Deborah L

家人同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
Industrial area
於 2024 年 2 月住了 1 晚
Sarah McIntosh - Manager 於 2024年2月23日的回應
We apologize for our renovations going on on the property. We hope you come back.

10/10 優異

Monica

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Sarah McIntosh - Manager 於 2024年2月18日的回應
Thank you for the review. We look forward to you coming back to stay!

10/10 優異

Roberto

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

8/10 不錯

Roberto

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Shower not working
於 2024 年 2 月住了 1 晚

8/10 不錯

Seon hwa

親子同遊
讚好:設施服務
breakfast is great!!! Inside bargrill is awesome!!!
於 2024 年 1 月住了 1 晚

10/10 優異

Cynthia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to the college
於 2024 年 1 月住了 1 晚

10/10 優異

Roberto

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Cory

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Sarah McIntosh - Manager 於 2024年1月20日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Bradley- Bourbonnais.Your feedback is important to us and we will use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 優異

Ricky

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Sarah McIntosh - Manager 於 2023年12月22日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Bradley- Bourbonnais.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 優異

Amber

讚好:整潔度和設施服務
於 2023 年 12 月住了 1 晚
Sarah McIntosh - Manager 於 2023年12月11日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Bradley- Bourbonnais.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 不錯

Ricky

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Sarah McIntosh - Manager 於 2023年12月4日的回應
We would like to thank you for taking the time to complete our online survey. Feedback is very important to us and your input helps us in our efforts to providing excellent service.

10/10 優異

Kelli

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient to many stores
於 2023 年 11 月住了 1 晚
Sarah McIntosh - Manager 於 2023年11月28日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Bradley- Bourbonnais.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 優異

ALPHONSO

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked the service provided by the front desk. Everything else was alright as well.
於 2023 年 11 月住了 1 晚
Sarah McIntosh - Manager 於 2023年11月28日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Bradley- Bourbonnais.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 優異

Dave

於 2023 年 10 月住了 1 晚
Sarah McIntosh - Manager 於 2023年11月16日的回應
Thank you for your review. We look forward to you staying with us again

8/10 不錯

Roy

商務旅客
讚好:整潔度、職員與服務和設施服務
Good location. Fantastic individually prepared breakfast omelette! Clean Large room in good condition. Large parking area. However, there was a faint smell of bad drains in many places, and when I used the shower, there was a strong odour from the drain. White plastic buckets in the halls at various points--perhaps related to the fact that they were repairing the roof?
於 2023 年 9 月住了 1 晚
Sarah McIntosh - Manager 於 2023年9月30日的回應
Thank you for taking the time to complete the online review. We appreciate your comments. As we are doing renovations, we hope this didn't make a bad experience for you. We appreciate your comments and look forward to having you back in the future.

8/10 不錯

Tyrone

讚好:住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Sarah McIntosh - Manager 於 2023年11月2日的回應
Thank you for taking the time to completing your survey regarding your recent stay at Quality Inn Bradley- Bourbonnais. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 不錯

Christina

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Sarah McIntosh Manager 於 2023年8月7日的回應
Thank you for taking to the time to review our hotel. We look forward to providing exceptional service in the future.

10/10 優異

Samantha

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 7 晚
Sarah McIntosh Manager 於 2023年8月3日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Bradley- Bourbonnais. As a Choice Privileges member you are truly valued. Rest assured that we continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 優異

Luella (little rock)

讚好:整潔度、設施服務和住宿狀況
The Hallways were hot the room was nice and big water pressure was the bomb powerful. The bed was very comfortable.
於 2023 年 7 月住了 2 晚
Sarah McIntosh Manager 於 2023年7月31日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Bradley- Bourbonnais.Your feedback about our water pressure and our room is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.

2/10 很差

jason

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Not so Quality Inn!
Stayed at the not so Quality Inn. Had multiple issues and the maintenance necer came, they had no water and the bathrooms are awful. I never gove poor reviews but from the front desk all the way through it was a bad experience. The first desk people were nice, but today was poor. Mold in bsthroom and vents were gross....
於 2023 年 7 月住了 1 晚
Sarah McIntosh Manager 於 2023年7月31日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Bradley- Bourbonnais.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the room condition and cleanliness. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

8/10 不錯

Barbara (Sandusky)

讚好:整潔度、職員與服務和住宿狀況
Good place to stay but the free breakfast wasn’t good: cold sausage and potatoes with overcooked eggs.
於 2023 年 5 月住了 1 晚

6/10 一般

Akua

家人同遊
讚好:整潔度和職員與服務
The inside is clean, although reeks of cigarette smoke, and got noisy late night from drunk guests coming back. The staff was very nice. The outside is rundown and felt unsafe. The entrance to hotel was blocked by a group of guys smoking and swearing. The clerk did ask them to move when I pointed this out. But since the hallways reeked of smoke, it may be the norm.
於 2023 年 5 月住了 1 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 3 晚
Sarah McIntosh Manager 於 2023年5月25日的回應
Thank you for your review

10/10 優異

Stephany

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Very friendly quiet safe clean
於 2023 年 5 月住了 2 晚
Sarah McIntosh Manager 於 2023年5月25日的回應
Thank you for your review.

10/10 優異

Eric

於 2023 年 5 月住了 1 晚
Sarah - Front Desk Manager 於 2023年5月4日的回應
Thank you for your review. We look forward to providing service for you in the futures.

8/10 不錯

Brandon

伴侶同遊
讚好:整潔度、職員與服務和設施服務
I like the bar connected to the hotel
Sarah - Front Desk Manager 於 2023年5月4日的回應
Thank you for your review. We look forward to providing service for you in the futures.

8/10 不錯

Lisa

讚好:整潔度、職員與服務和客房舒適度
Friendly people. Understand that the hotel is older, could use an update. It was clean but the age made it feel dirty
於 2023 年 4 月住了 1 晚
Beth 於 2023年4月13日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Bradley- Bourbonnais.We sincerely appreciate and value your feedback as a Choice Privileges Diamond member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Beth GalikFront Desk AgentQuality Inn and Suites815-939-3501

10/10 優異

Debbi

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚
Beth 於 2023年4月13日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Bradley- Bourbonnais.We sincerely appreciate and value your feedback as a Choice Privileges Diamond member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Beth GalikFront Desk AgentQuality Inn and Suites815-939-3501

4/10 欠佳

Shawna

家人同遊, 親子同遊
不滿:職員與服務、設施服務和住宿狀況
Upon arrival the woman running the front desk was rude to our party, the mattress in our room was stained and gross. We were offered an extra blanket to "cover it up". Beds and pillows were uncomfortable, there was no hot water for the showers
於 2023 年 4 月住了 1 晚

10/10 優異

Monica

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚

10/10 優異

Ashley

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 2 晚
Front Desk Manager 於 2023年3月28日的回應
Thank you for your review. We look forward to providing you with exceptional service your next visit.

8/10 不錯

joseph

伴侶同遊
讚好:職員與服務
不滿:設施服務
just OK
於 2023 年 2 月住了 1 晚
Sarah McIntosh 於 2023年2月17日的回應
Thank you for your feedback. We hope to provide you with accommodations that next time you are in town.

10/10 優異

Patti

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 1 晚
Beth 於 2023年2月13日的回應
Patti- Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn and Suites in Bradley.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 優異

John

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
olivers is good
於 2023 年 2 月住了 1 晚
Sarah McIntosh 於 2023年2月17日的回應
Thank you for your comment. We will pass the compliment onto Oliver's.

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 1 晚
Sarah McIntosh, Front Desk Manager 於 2022年12月27日的回應
Thank you for your stay at Quality Inn & Suites in Bradley. Your review is important to us and the rest of the staff to help improve our service. We look forward to you staying with us again.

8/10 不錯

Jason

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great value for the money with fresh made breakfast.
於 2022 年 11 月住了 1 晚
Sarah McIntosh, Front Desk Manager 於 2022年12月27日的回應
Thank you for your stay at Quality Inn & Suites in Bradley. Your review is important to us and the rest of the staff to help improve our service. We look forward to you staying with us again.

8/10 不錯

Daniel

讚好:整潔度和職員與服務
Breakfast in the morning was good
於 2022 年 11 月住了 1 晚
Sarah McIntosh, Front Desk Manager 於 2022年12月27日的回應
Thank you for your stay at Quality Inn & Suites in Bradley. Your review is important to us and the rest of the staff to help improve our service. We look forward to you staying with us again.

10/10 優異

Robert

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 2 晚
Sarah McIntosh 於 2022年11月18日的回應
Dear Robert,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel at Quality Inn & Suites in Bradley.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! It was great seeing you!Sincerely,Sarah McIntoshFront Desk ManagerQuality Inn & Suites815-939-3501

8/10 不錯

Danel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My only real complaint is that we needed more towels and housekeeping offered them but didn't leave any. We called the front desk later to ask for more and were told we'd get them and they never brought them. Other than that, the stay was great!
於 2022 年 9 月住了 2 晚
Stephanie V Newberry, Guest Relations Manager 於 2022年9月7日的回應
Dear Danel,On behalf of the entire team, we would like to thank you for your recent visit. We are pleased to see you enjoyed your accommodations. We would like to apologize to you for not receiving your extra towels. We had two events going on in the hotel and things got quite busy. We understand that this is no excuse for not bringing up extra towels. We do apologize that this had a negative affect on your stay.Will you be traveling through the area again soon? We would love the opportunity to provide you with a stay that exceeds your expectations!We appreciate your business and hope to see you again!

4/10 欠佳

cynthia

不滿:職員與服務和設施服務
The check-in process was great, and the staff was accommodating through this process. The individual assisting during the breakfast timeline the morning of check-out was on his phone the entire time and had a problem with being certain the pink prepaid breakfast voucher was dropped into a slotted bin before he answered any questions, despite the guest "requesting him to answer a question of how the combos were applied. The person answered questions applicable to the charging prouss.
於 2022 年 8 月住了 1 晚
Stephanie V Newberry, Guest Relations Manager 於 2022年10月12日的回應
Dear Cynthia,On behalf of the entire team, we would like to apologize for failing to exceed your expectations. We understand your frustration with the breakfast process. We will be forwarding on your complaint to the restaurant manager and will have this addressed. We do apologize that this had a negative affect on your stay.Will you be traveling through the area again soon? We would love the opportunity to provide you with a stay that exceeds your expectations!We appreciate your business and hope to see you again soon!

8/10 不錯

William

多人同遊
讚好:職員與服務、住宿狀況和客房舒適度
不滿:整潔度
Great price for the room we had. But there was blood on the shower curtain that was not from either of us.
於 2022 年 8 月住了 2 晚
Stephanie V. Newberry, Guest Relations Manager 於 2022年10月12日的回應
Dear William,On behalf of the entire team, we would like to apologize for failing to exceed your expectations. We understand your frustration for the shower curtain looking this way. We are forwarding on your complaint to our Housekeeping Supervisor and the matter will be addressed.We hope you will allow us another opportunity to provide you with a stay that exceeds your expectations!We appreciate your business and hope to see you again soon!

10/10 優異

Debbi

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 2 晚
Stephanie V. Newberry, Guest Relations Manager 於 2022年8月24日的回應
Dear Debbi, On behalf of the entire team, we would like to thank you for your recent visit. We are very pleased to see you enjoyed your accommodations! Was there anything in particular you enjoyed about your stay?Will you be traveling through the area again soon? We would love the opportunity to provide you with another great stay!We appreciate your business and hope to see you again soon!

10/10 優異

Janneane

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Friendly, efficient staff. Wonderfully comfortable bed! Clean, attractive interior
於 2022 年 8 月住了 1 晚
Stephanie V. Newberry, Guest Relations Manager 於 2022年8月21日的回應
Dear Janneane,On behalf of the entire team, we would like to thank you for your recent visit. We are very pleased to see you enjoyed your accommodations! Thank you for your kind comments! It is always great to receive such positive feedback!Will you be traveling through the area again soon? We would love the opportunity to provide you with another great stay!We appreciate your business and hope to see you again soon!

8/10 不錯

Brandon

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Big room, nice place.
Great room!Big as my apartment. Breakfast was outstanding, highly recommend.
於 2022 年 8 月住了 2 晚
Stephanie V. Newberry, Guest Relations Manager 於 2022年8月17日的回應
Brandon, On behalf of the entire team, we would like to thank you for your recent visit. We are pleased to see you enjoyed your accommodations! Thank you for your kind comments about the room and about breakfast! Your recommendation is highly appreciated! Will you be traveling through the area again soon? We would love the opportunity to provide you with another great stay! We appreciate your business and hope to see you again soon!

10/10 優異

Jean

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 2 晚
Stephanie V. Newberry, Guest Relations Manager 於 2022年7月30日的回應
Dear Jean, On behalf of the entire team, we would like to thank you for your recent visit to the Quality Inn & Suites in Bradley, Illinois! We are very pleased to see you enjoyed your accommodations! Was there anything in particular you enjoyed about your stay? Did you have the opportunity to dine in Oliver's Bar & Grill for the complimentary hot made to order breakfast? Will you be traveling through the area again soon? We would love the opportunity to provide you with another excellent experience! We appreciate your business and hope to see you again soon!

4/10 欠佳

Laura

讚好:整潔度和職員與服務
不滿:住宿狀況
This property had nice employees, but the area was a little old and appeared dirty. The A/C stopped in the middle of the night and I had to change rooms. So much for a good night of rest. They couldn't financially compensate me because I used Expedia to reserve the room. I might think twice next time about going through a third party to book a room.
於 2022 年 5 月住了 1 晚
Stephanie Newberry, Guest Relations Manager 於 2022年6月12日的回應
Dear Laura, On behalf of the entire team, we would like to thank you for your recent visit. We would like to apologize for failing to exceed your expectations. We understand your frustration with having to change rooms in the middle of the night due to the A/C issues. We have since fixed the issue with the air conditioning unit. We appreciate your business and hope you will give us another opportunity to provide you with a stay that exceeds your expectations!

10/10 優異

Danielle

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 1 晚
Stephanie Newberry, Guest Relations Manager 於 2022年5月25日的回應
Dear Danielle, Thank you for taking the time to complete the online survey regarding your recent stay at the Quality Inn & Suites in Bradley. Your feedback is very important to us. On behalf of the entire team, we would like to thank you for your recent visit. We are pleased to see you enjoyed your accommodations! Was there anything in particular you enjoyed about your stay? Did you have the opportunity to dine in Oliver's Bar & Grill for the complimentary hot made to order breakfast? Will you be traveling through the area again soon? We would love the opportunity to provide you with another great stay! We appreciate your business and hope to see you again soon!