「Room booked wasn't room offered. Staff didn't apologise when they were made aware of situation. Got room changed. Free drink on arrival was a joke. Receptionist who had checked us in 10 minutes earlier and helped change our room to correct room refused to recognise me when I asked about free drink on arrival. When she finally accepted who I was she then stipulated that the offer was only for accor hotel members. I showed I was a classic accor member then she said only open to silver members....
「Room booked wasn't room offered. Staff didn't apologise when they were made aware of situation. Got room changed. Free drink on arrival was a joke. Receptionist who had checked us in 10 minutes earlier and helped change our room to correct room refused to recognise me when I asked about free drink on arrival. When she finally accepted who I was she then stipulated that the offer was only for accor hotel members. I showed I was a classic accor member then she said only open to silver members....
philip