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Hotel Bergkristall

3.0 star property
Alpine paradise at Hotel Bergkristall offers direct access to Ladurns Ski Area with ski-in/ski-out convenience and a spa to soothe tired muscles

Choose dates to view prices

Outdoor enthusiasts find their haven at Hotel Bergkristall in Ladurns Ski Area. Skiers and snowboarders love the direct slope access, while the spa offers relaxation after a day outdoors. Unwind on the garden terrace before exploring the Monte Cavallo-Rosskopf Gondola.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is HK$1,116
HK$1,228 total
includes taxes & fees
27 May - 28 May
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About this property

Hotel Bergkristall

  • Hotel near Ladurns Ski Area
  • Located close to Monte Cavallo-Rosskopf Gondola and SKYTREK Adventure Park, Hotel Bergkristall provides a free breakfast buffet, a terrace and a garden. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, downhill skiing and cross-country skiing. Take some time to relax at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Enjoy on-site activities, such as snowboarding, sledging and mountain biking. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.
  • Additional perks include:
    • Free self-parking
    • Bike hire, smoke-free property and tour/ticket information
    • Multilingual staff, ATM/banking services and a TV in reception
  • Room features
  • All guest rooms at Hotel Bergkristall offer amenities, such as free WiFi.
  • Extra amenities include:
    • Free infant beds and free extra beds
    • Bathrooms with baths or showers
    • Balconies, heating and daily housekeeping

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM

Early check-in subject to availability

Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Free rollaway/extra beds!

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Bergkristall pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Bergkristall?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Bergkristall on 27 May 2026 start from HK$1,116, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Bergkristall?

Self-parking is free at this property.

What time is check-in at Hotel Bergkristall?

Check-in start time: 2 PM; check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Bergkristall?

Checkout is at 10 AM.

Where is Hotel Bergkristall located?

Located in the mountains, this Brennero hotel offering ski-in/ski-out access is steps from Ladurns Ski Area and within 6 mi (10 km) of Monte Cavallo-Rosskopf Gondola and SKYTREK Adventure Park. Vipiteno Christmas Market and Reifenstein Castle are also within 9 mi (15 km). Brennero-Brenner Station is 10 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

8.2

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 54 out of 142 reviews
Rating 8 - Good. 59 out of 142 reviews
Rating 6 - Okay. 23 out of 142 reviews
Rating 4 - Poor. 3 out of 142 reviews
Rating 2 - Terrible. 3 out of 142 reviews

Reviews

Verified

8/10 Good

Torsten

Liked: Staff & service, amenities, property conditions & facilities
convenient location between on our road trip-likely great location for winter (ski lift right beside the hotel)
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable view. The rooms are a bit small but well organized for family travel (incl bunkbed and a sofa).
Stayed 1 night in Jul 2024
Verified

8/10 Good

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Unfortuantely, wifi was not working. Nice playground area for kids and our child loved the kids room and breakfast. Great destination for senderism and skiing.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel at great value. Friendly staff. Enjoyed breakfast and dinner. - Need better hairdryers, no power. Steam room was not hot enough. Shame solarium was closed. Sauna opening hours should be extended. Would be good to rotate the salad buffet a little, repetitive We enjoyed our stay and would return
Stayed 2 nights in Mar 2024
Verified

4/10 Poor

Jenna

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

Out of all the places we stayed during our 16 day family vacation/European road trip, this is the only one that was a total bust. We're not picky or hard to please, but from the rude attendant during check-in to the ever-present smell of cigarettes, to the loud neighbors and run-down/dated furnishings and uncomfortable beds, it's honestly difficult to find something nice to say. Breakfast was good and included in the price. There. That's one nice thing. Bottom line: it's a dump. Do not recommend.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a wonderful last minute find.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Juha-Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and good situation

The situation was very nice.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bell Hotel

Bello
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Jorunn

Liked: Cleanliness, staff & service, room comfort

Lovely view

Lovely welcome letter when arriving very late (Reception unattended after 22:00), importtant to phone in advance to arrange for key. Ph.no wrong on hotels.com! EUR2.70pp tax in addition to room rate. Large room with small TV. No coffee/tea facility. No glasses to drink from. No fridge or safe.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes Personal, leckeres Essen, Zimmer war sauber. Wir haben uns wohl gefühlt.
Blick vom Balkon
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

FANAK

Liked: Cleanliness, amenities, property conditions & facilities
Alles Perfekt für das Budget.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Anna

Okej rum med fin utsikt. Synd att man inte hade några glas alls i rummet eller i badrummet.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Yvonne Lidman

Liked: Cleanliness, staff & service, room comfort

Europaresa 2025

Saknade att äta middag på hotellet. Lugnt o fint område mellan alptopparna, toppen frukostbuffé 5*. Sängarna sköna.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Charlotte

Liked: Cleanliness, staff & service
Fint rent men lidt kedeligt
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhige und schöne Lage
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Verified traveller

Det er billeder af et udendørs lege område for børn som slet ikke er der. Personalet oplyser at det blev fjernet for flere år siden. Mem billederne er der stadigvæk. Meget skuffende når man kører hele vejen fra Danmark for at komme frem til et tom plads.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Vibe

Liked: Cleanliness, staff & service, property conditions & facilities
Spredningen til 3 person var en meget dårlig sofa
Stayed 1 night in Jun 2025
Verified

8/10 Good

ICB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer vriendelijke personeel, erg vriendelijk voor de hond. Nette badkamer, iets verouderd, kleine douche ruimte. Wij vonden de bedden iets te hard, maar als je daarvan houdt dan is het prima. Kamers hebben een balkon met uitzicht op de bergen.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Gert

Liked: Cleanliness, property conditions & facilities, room comfort
Godt hotel til en overnatning god morgenmad
Stayed 1 night in Oct 2024
Verified

8/10 Good

chris

Liked: Cleanliness, staff & service, room comfort

Unter dem Strich empfehlenswert

Der Eingangsbereich ist wenig einladend, das Zimmer aber sehr schön, geräumig und modern. Restaurant mit Pizzeria im Haus und gutes Frühstück. Freundliche Mitarbeiter. Lage direkt am Lift.
Stayed 1 night in Sep 2024
Verified

8/10 Good

noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accomodatie is uitstekend. Parkeren voor de deur. Mooi uitzicht. Het testaurant, diner, viel tegen. O.m. zwart verbrande gebakken aardappelen. Te duur voor het gebodene. Salade moet je bijbetalen. tegen.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genügend Parkplätze. Sehr freundlicher u. hilfsbereiter Empfang. Großes Zimmer. Für uns waren die Matratzen etwas Hart und das Bett sehr niedrig. Zimmer hatte Balkon u. war nach hinten gelegen, somit ruhig. Mit angeschlossener Pizzeria und Halbpension Restaurant.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Federica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albergo di montagna, curato e pulito, in un posto incantevole. Strada e parcheggio comodi e accesso diretto alla cabinovia e alla pista
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Alessio

Liked: Amenities
Disliked: Staff & service
Hotel immerso nel verde con area giochi per bambini, camera nella media. Cucina del ristorante buona come la colazione. Purtroppo la nota negativa sono state le signore del ristorante, diciamo poco cortesi. Assurdo inoltre far pagare 4,5 euro una caraffa di acqua del miscelatore. In ultimo siamo stati sorpresi nel dover lasciare la camera di primissimo mattino in quanto con stupore e sorpresa, al nostro arrivo abbiamo scoperto al nostro arrivo che c’era una gara ciclistica e quindi la strada veniva chiusa alle 09.25 e ciò non ci ha permesso di sfruttare la giornata.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten uns aufgrund der Bilder und die darauf abgebildeten Spielmöglichkeiten für Kinder für das Hotel entschieden. Leider haben wir nur die Hälfte der Möglichkeit, Hüpfburg war bspw. nicht verhandeln, vorgefunden. Auch finde ich es persönlich unverständlich warum eine Sauna nur bis 19 Uhr geöffnet sein muss. Ansonsten war alles wie erwartet. Wir waren nur 1 Tag vor Ort, daher kann ich nicht mehr über Hotel und Umgebung sagen.
Stayed 1 night in Aug 2024