We stayed here while hiking Mt. Washington. The staff was very friendly and helpful with dining recommendations and property amenities, and the overall grounds and building aesthetics were quite nice (around an 8/10).
Unfortunately, the room itself left a lot to be desired. While the sheets were clean, the mattress was uncomfortable with a lot of bounce and springs. The carpet did not appear fully vacuumed, and the shower made a loud squealing noise when in use. The room also had a musty odor, with lingering hints of smoke, which was disappointing. In addition, there was no central air—only a window unit—which made the room feel warm and stuffy.
Overall, while the staff and property exterior were great, the condition of the room was more in line with a 4/10 compared to the much higher ratings I had seen prior to booking. If you’re looking for a better room experience in the area, I’d recommend choosing the Presidential Wing of the main Omni Hotel, which offers more of a true 3–4 star sleeping experience.
