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布里奇沃特 M5 高速公路 24 號岔口智選假日酒店 (IHG 旗下酒店)的評價

3 out of 5
布里奇沃特 M5 高速公路 24 號岔口智選假日酒店 (IHG 旗下酒店)
Market Way, Bridgwater, England

評價

9.4

完美

10 分評分，優異；487 則評價中有 349 則" "
8 分評分，不錯；487 則評價中有 105 則" "
6 分評分，一般；487 則評價中有 18 則" "
4 分評分，欠佳；487 則評價中有 7 則" "
2 分評分，很差；487 則評價中有 8 則" "

9.8/10 

整潔度

9.6/10 

職員與服務

9.0/10 

設施服務

9.6/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

Edward Y T

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
價錢及設施實際的選擇
交通方便，M5旁邊，近外Bridgwater也有洗衣鋪，早餐一般，周邊没有什麽地方可去，一定要駕車到Bridgwater 或 Taunton。
於 2020 年 1 月住了 4 晚
Andrew 於 2020年1月24日的回應
Thank you for your review.

2/10 很差

Ronnie

於 2023 年 7 月住了 1 晚

2/10 很差

Steve

不滿：整潔度、住宿狀況和客房舒適度
Shocking
We were due to stay for 1 night Christmas shopping trip @ Street. Arrived early evening to be told "we tried to contact you sir , the hotel is closed to the public". The hotel was being used to house asylum seekers? We had to travel back up the M5 to another hotel. Also missed dinner at a local pub that we had booked. I appreciate these people need somewhere but H.I did not advise us at all until we arrived????? Will never book with them again!!!
於 2022 年 12 月住了 1 晚
Andrew 於 2022年12月12日的回應
Good afternoon Many apologies for the information not reaching you about the change of hotel. We appreciate how frustrating this must have been for you.I am sad to hear you won't be returning to stay with us in the future.Kind regards,Front Desk Team

8/10 不錯

Sarah

讚好：整潔度和住宿狀況
Handy location for Carnival
Hotel very busy due to Carnival but check in was efficient and friendly. We had to park in pub csrpark and register on their system to avoid a fine but had no issues doing so. Room was a reasonable size with all the amenities we needed. Bathroom quite stylish with spacious shower and nice tiles. Only omission was a heated towel rail. We had to pick a slot for breakfast due to it being so busy. Breakfast was the weak link with limited choice. Coffee was un- drinkable - latte was weak and watery, flat white bitter and watery. Hot chocolate was much better. Staff work hard.
於 2022 年 11 月住了 1 晚
D 於 2022年11月17日的回應
Good afternoon, thank you for taking the time to post a review. We are glad you enjoyed your stay with us. I have passed your comments re breakfast onto the breakfast team

10/10 優異

Duncan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location to see Somerset.
Perfect stay, Wi-Fi could be a bit better and TV lost the single every so often. The room was very clean and well designed
Shower
於 2022 年 11 月住了 2 晚
D 於 2022年11月14日的回應
Thank you for your fab 10/10 review!

10/10 優異

Amanda

於 2022 年 11 月住了 1 晚
D 於 2022年11月14日的回應
Thank you for your fab 10/10 review!

8/10 不錯

Richard

於 2022 年 11 月住了 1 晚
D 於 2022年11月14日的回應
Thank you for your review! If you would like to discuss any aspect of your stay with a member of our management team please get in touch

10/10 優異

Chris

多人同遊
讚好：整潔度、設施服務和住宿狀況
Very friendly staff. Nicely decorated throughout. Highly recommend.
D 於 2022年11月10日的回應
Thank you for your 5/5 review! We are glad you enjoyed your stay with us

10/10 優異

Maureen

多人同遊
讚好：職員與服務、設施服務和住宿狀況
Clean, spacious, friendly
D 於 2022年11月7日的回應
Thank you for your 5/5 review!

8/10 不錯

Simon

於 2022 年 10 月住了 1 晚
D 於 2022年11月3日的回應
Thank you for your 8/10 review!

6/10 一般

Alan

於 2022 年 10 月住了 1 晚
D 於 2022年10月31日的回應
Thank you for taking the time to rate our hotel. If you wish for a member of our management team to contact you regarding your stay, please get in touch

10/10 優異

Peter

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
3 night holiday break.
Very impressed with the size of our room and the bed was very comfortable. Everything was very clean with excellent facilities.
於 2022 年 10 月住了 3 晚
D 於 2022年10月24日的回應
Thank you for your 10/10 - we are glad you enjoyed your stay with us

10/10 優異

Hayley

於 2022 年 10 月住了 1 晚
D 於 2022年10月24日的回應
Thank you for your 10/10 review!

10/10 優異

Joanne

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely very clean modern hotel would definitely stay there again 👍
於 2022 年 10 月住了 1 晚
D 於 2022年10月17日的回應
Thank you for your great review!

10/10 優異

Corrina

於 2022 年 10 月住了 1 晚
D 於 2022年10月17日的回應
Thank you for your great review! We are glad you enjoyed your stay with us

10/10 優異

Elizabeth

於 2022 年 10 月住了 1 晚
D 於 2022年10月11日的回應
Thank you for your 10/10 review!

8/10 不錯

Terry

讚好：整潔度和住宿狀況
Bridgwater
Preferred the older format Holiday Exp Inn room as it has more space for clothes and luggage.
於 2022 年 10 月住了 2 晚
D 於 2022年10月10日的回應
Thank you for taking the time to post a review. I will pass your comments on to our management team

10/10 優異

Henry

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Over night in bridgewater
Lovely welcome Lovely room Clean fresh and a fabulous bed
於 2022 年 10 月住了 1 晚
D 於 2022年10月5日的回應
Thank you for your 10/10 review!

8/10 不錯

Craig

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice comfortable stay, free food
Checking in was welcoming, room was set up for us as we had two children under 2 and checked in before midnight, bed was very comfortable had a great sleep even if it was for only 5 hours or so, bathroom had everything we needed, breakfast not the best breakfast I've had lately, small plates, no fried eggs, no mushrooms, no black pudding, scrambled egg and sausages didnt taste or feel nice eating 😔 must be why breakfast is free so I can't complain too much.
於 2022 年 9 月住了 1 晚
D 於 2022年9月27日的回應
Thank you for taking the time to post a review. We are glad you enjoyed your stay with us and that you had a great sleep! The small plates at breakfast are designed to reduce food waste. Unfortunately our Express Start Breakfast does not include the additional hot items (We serve Bacon, Sausage, Scrambled Eggs and Beans, alongside the continental items) but I will pass your comments on to the breakfast team

10/10 優異

Georgie

於 2022 年 9 月住了 1 晚
D 於 2022年9月27日的回應
Thank you for your 10/10 review!

8/10 不錯

Susan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
B and B Bridgwater
The stay was good the bed was comfortable the room was clean,my only complaint was not enough choice for breakfast
於 2022 年 9 月住了 2 晚
D 於 2022年9月26日的回應
Good morning, Thank you for taking the time to post a review. We are glad you enjoyed your stay with us. Here at the Express, we offer the Express Start Breakfast, which includes Bacon, Sausage, Scrambled Egg, Beans plus Toast, Croissants, Cereal, and Yogurts, but we will pass your comments on to our breakfast team

10/10 優異

Michael

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Parking
All very good but car park too small for size of hotel
於 2022 年 9 月住了 1 晚
D 於 2022年10月12日的回應
Thank you for your 10/10 review. Our management team are in talks with the other local businesses to hopefully offer additional parking for our guests

10/10 優異

Mark

於 2022 年 9 月住了 1 晚
D 於 2022年9月22日的回應
Thank you for your 10/10 review!

8/10 不錯

Raymond

讚好：整潔度、職員與服務、設施服務和住宿狀況
Ok for price breakfast a lottery ran out of things
於 2022 年 9 月住了 1 晚
D 於 2022年9月21日的回應
Thank you for taking the time to post a review. We apologise for the issues with breakfast. We will pass your comments on to the breakfast team

10/10 優異

Matthew

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 1 晚
D 於 2022年9月20日的回應
Thank you for your 10/10 review!

10/10 優異

MEGAN

於 2022 年 9 月住了 1 晚
D 於 2022年9月20日的回應
Thank you for your 10/10 review!

10/10 優異

A

於 2022 年 9 月住了 1 晚
D 於 2022年9月20日的回應
Thank you for your 10/10 review!

10/10 優異

Ronald

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 1 晚
D 於 2022年9月19日的回應
Thank you for your 10/10 review

10/10 優異

Paul

於 2022 年 9 月住了 1 晚
D 於 2022年9月19日的回應
Thank you for your 10/10 review

2/10 很差

Sakeb

於 2022 年 9 月住了 1 晚
D 於 2022年9月16日的回應
Good morning, thank you for taking the time to post a review. I can see you only scored us a 2/10 so if you would like one of our Managers to get in touch to discuss any issues you encountered, please let us know

4/10 欠佳

derek

於 2022 年 8 月住了 1 晚
D 於 2022年9月13日的回應
Thank you for taking the time to post a review. If you would like a member of our management team to get in touch with you regarding your stay, please let us know

10/10 優異

Bernadette

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Overnight stay on our journey
Easy access from J24 M5, four sisters staying one night, very clean with toiletries provided, buffet breakfast included in rate was generous and well stocked. Will never stay in an alternative if there is a Holiday Inn available on our travels, excellent value for money.
於 2022 年 9 月住了 1 晚
D 於 2022年9月13日的回應
Thank you for your amazing review! I will pass on your comments to the whole team

10/10 優異

Louise

於 2022 年 9 月住了 1 晚
D 於 2022年9月13日的回應
Thank you for your 10/10 review!

10/10 優異

Ronald

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very clean , lovely breakfast, comfortable bed, what more could you ask for.
於 2022 年 9 月住了 1 晚
D 於 2022年9月13日的回應
Thank you for your great review!

10/10 優異

Terry

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 1 晚
D 於 2022年9月13日的回應
Thank you for your 10/10 review!

10/10 優異

Steven

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quiet modern. Could do with bit more parking
於 2022 年 9 月住了 4 晚
D 於 2022年9月13日的回應
Thank you for your review. We are in talks with local businesses with regards to additional parking

10/10 優異

Christopher

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Last minute booking
Friendly helpful staff very professional. Good breakfast and great room!
於 2022 年 9 月住了 1 晚
Andrew 於 2022年9月5日的回應
Thank you for your review and kind comments. We hope to see you again in the near future.

8/10 不錯

Barry

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Value for money Clean and convenient
於 2022 年 9 月住了 1 晚
D 於 2022年9月13日的回應
Thank you for your great review!

10/10 優異

Neil

於 2022 年 9 月住了 1 晚
D 於 2022年9月6日的回應
Thank you for your 10/10 review!

10/10 優異

Rebecca

於 2022 年 8 月住了 1 晚
D 於 2022年9月5日的回應
Thank you for your 10/10 review!

10/10 優異

Rebecca

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 1 晚
D 於 2022年9月2日的回應
Hi Rebecca, thank you so much for your 10/10 review!

10/10 優異

Michael

讚好：整潔度、住宿狀況和客房舒適度
Very Satisfied
Excellent location, and a very clean modern hotel. Self serve breakfast excellent, and very helpful and cheerful staff
於 2022 年 8 月住了 3 晚
Andrew Howell 於 2022年8月31日的回應
Thank you for your review and lovely comments I will pass them onto the team. We are happy to see you had an excellent stay and look forward to your next visit.

6/10 一般

Mathew

親子同遊
讚好：職員與服務
Convenient and relatively clean. Breakfast was ok sausages weren’t nice at all but most of the other items were fine
於 2022 年 8 月住了 1 晚
D 於 2022年8月30日的回應
Thank you for your review. I am sorry that you found our sausages not nice. I have passed your feedback on to our kitchen manager. We hope you enjoyed the rest of your stay

10/10 優異

Lisa

讚好：整潔度、職員與服務、設施服務和住宿狀況
Family room booked. Not enough towels, pillows or glasses for all. Sofa bed quite small for 2 children to share.
於 2022 年 8 月住了 1 晚
D 於 2022年8月31日的回應
Good morning, Thank you for taking the time to leave a review. We are sorry there weren't enough supplies for everybody in the room - If you stay with us again, please know that our Reception is 24/7 so if you have have any issues, then please let them know and they will rectify for you

10/10 優異

Matthew

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location just off the M5. Comfortable rooms with slightly softer bed. Breakfast was great and really easy. Overall excellent stay.
於 2022 年 8 月住了 1 晚
D 於 2022年8月30日的回應
Thank you for your great review. We are glad you enjoyed your stay with us

10/10 優異

Tiffany

於 2022 年 8 月住了 1 晚
D 於 2022年8月30日的回應
Thank you for your 10/10 review. We are glad you enjoyed your stay with us

8/10 不錯

Kim fung

家人同遊
讚好：整潔度、職員與服務和住宿狀況
於 2022 年 8 月住了 1 晚
D 於 2022年8月25日的回應
Thank you for taking the time to leave a review. We hope you enjoyed your stay with us

6/10 一般

Claire

家人同遊
讚好：設施服務和住宿狀況
不滿：整潔度
We had booked a family room, extras had not be provided and I had to chase for towels, cups and extras. Room was tiny for a family and we had no room to move and smack our legs on bed frames. Inside the kettle was foul and had brown slime inside. Fan in the bathroom didn't work either. Breakfast was mad, Covid had clearly gone out the window people touching and grabbing everything. On a good note the beds were really comfy.
於 2022 年 8 月住了 1 晚

10/10 優異

stan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 1 晚
D 於 2022年8月25日的回應
Thank you for your 10/10 review

6/10 一般

Kevin

於 2022 年 8 月住了 1 晚