Our train to Zermatt was cancelled due to landslide so we had to overnight in Brig and this came up with good reviews.
We checked in right before the staff was ready to leave and she was trying to handle other travelers looking for rooms. Kudos to her for being so nice when it was leaving time.
We got off the elevator and the halls were dated, dark and a musty smell so we weren't feeling good. Once we got to the room, we were pleasantly surprised with the modern look, nice needs, clean and satisfied for the three of us.
It was hot so we opened the doors, overlooking the train station and already saw 2 fans, which we used to draw in the cool air. Swiss air conditioning at it's best! We stayed in a 5-start in Lucerne that wasn't close to being this cool.
We were given a restaurant recommendation, which was spot-on good Italian food.
Minor issues ... Shower leaked, but a towel helped keep the mess to a minimum (room 31) and didn't have paper/pen to advise the property. And the one fan was really noisy ... Again, we were thrilled to have it but did have to turn it off or throw it off the balcony to stop the squeak.