Dear Guest, Thank you for your feedback. I am sorry to hear about your experience with us however we certainly appreciate you letting us know. Should you find yourself back in Brisbane, please let us know. We would love the opportunity to do better and exceed your expectations. Kind Regards Hannah Huang Front Office Supervisor

Dear Guest, Thank you for your wonderful feeback, we are happy you enjoyed your stay with us. Our staff is the best! They really do make it all happen! Thank you again for your feedback and we hope to welcome you back again soon. Kind Regards Hannah Huang Front Office Supervisor

Dear Wing Yan, Thank you for your feedback, we are delighted you enjoyed your stay. The location at Alcyone Hotel Residences really does allow our guests to have the best of both worlds, with so many restaurants, river walks, and close to the airport or CBD. The team and I hope to welcome you back soon. Kind regards Chris Fegan General Manager

Dear AC Thank you for your feedback, we are delighted you enjoyed your stay. We have noted your feedback with regards to housekeeping and thank you for addressing it for our improvement. We hope we can welcome you back again soon. Kind regards Kimberley Furnell General Manager

Dear Nikki,Thank you for staying and for your kind feedback.See you again soon.Kind Regards

Dear Mona,What lovely feedback thank you.We're so glad you enjoyed your stay with us and appreciate you recomminding us to others. Look forward to providing the same when next you visit.KInd Regards

Dear Aaron,Our housekeeping team do a great job. I will be sure tp pass on your feedback.Thank you.Glad you enjoyed your stay.Kind Regards

Dear Brenda,We loved having you and look forward to seeing you return again soon.Kind Regards

Dear Audrey,Our beds have proved so popular we now sell them. Contact our front office team for more details.Kind Regards

Dear Michele,Happy to hear you enjoyed your stay and our welcoming team.Appreciate the kind feedback.Kind Regards

Dear Lorraine,Appreciate your high rating and look forward to welcoming you back again soon.Kind Regards

Dear Gillian,Thank you for staying. Happy to hear you enjoyed your stay and the Portside precinct.Kind Regards

Dear Robert,Thank you for staying and look forward to welcoming you back again soon.Kind Regards

Dear Kathleen,Thank you for your high rating and for staying at Alcyone.See you again soon.KInd Regards

Dear Michele,Thank you for recommending us. Great to hear you enjoyed not only the hotel but the surrounding shops and restaurants. Our signature scent is lime and coconut and we spray this is our common area and rooms. Glad you like it.Thank you.Kind Regards

Dear Stewart,Appreciate your kind comments and happy to hear you enjoyed Alcyone and our staff.Thank you.Kind Regards

Dear Jennifer,Thank you for staying and for your wonderful feedback. Alcyone is located in Portside centre with lots of options of dining just a min walk away. We hope to welcome you back again soon.Kind Regards

Dear Winnie,Thank you for your feedback and great to hear you enjoyed our apartments which have everything you need as listed. We are located in Hamilton 5 kms from CBD and Airport. Short ride in a taxi or train.Kind Regards

Hi Oliver,Thank you for your valued feedback. Sorry to hear the bathrooms weren't what you needed. If any assistance is needed during your stay that we could assist with our reception is 24hrs.Kind Regards

Dear Soguk,Appreciate your high rating and hope to offer the same on your next visit.Kind Regards

Thanks for staying Alexis.Kind Regards

Dear Bronwyn,Thank you for staying and for your wonderful feedback.See you again soon.Kind RegardsGuest Services

Thank you for staying and for your valued feedback.Happy to hear you enjoyed your stay and apologise for the mosquites. We are in the humid wet season and this can contribute to an increased number.Thank you.Kind Regards

Thank you Lynette for your high rating.See you back another time.Kind Regards

Thanks for staying Amanda.Kind Regards

Dear Johann,Thank you for your kind comments. Great to hear you were well looked after.Look forward to you returning again soon.Kind Regards

Dear Aubrey,Thank you for staying and look forward to welcoming you back again soon.Kind Regards

Dear Beth,Appreciate the high rating.Thank you.Kind Regards

Dear Larissa,Thank you for staying.Kind Regards

Dear Tosin,Hope you enjoyed your stay. Thank you.KInd Regards

Dear Fiona,Appreciat your high rating. See you return again soon.Kind Regards

Dear James,Glad you enjoyed your stay. See you next time!Kind Regards

Dear Scott,Great to hear you had a great stay with us. Very handy having H Cafe trade 24hrs just outside our door. Also a lot of other restaurant choices throughout the centre.Kind Regards

Dear Ying,Thank you for staying.KInd Regards

Dear Sarah,Appreciate your 10 out of 10. How lovely. Look forward to providing the same when you return next time.KInd Regards

Dear Shelby,Hope you enjoyed Christmas at Alcyone.Thank you.Kind Regards

Thank you for your high rating Gary.KInd Regards

Dear Michele,Appreciate your kind feedback. Portside has everything to offer for your stay with shops and restaurants located just a minute away.THank you for staying.Kind Regards

Dear Silvia,We hope to welcome you back again soon.Kind Regards

Dear Emma,Thank you for your valued feedback and great to read you enjoyed your stay and Portside Hamilton area.We look forward to seeing you again soon.Kind Regards

Hi Mark,Thank you for staying. We look forward to welcoming you back again soon.Kind Regards

Thank you for staying with us Dwayne and happy to hear you enjoyed the hotel and Portside precinct.KInd RegardsGuest Services

See you again soon Bruce.KInd Regards