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佩波斯 FV 頂級公寓的評價

4.5 out of 5
佩波斯 FV 頂級公寓
191 Brunswick Street, Fortitude Valley, QLD

評價

8.2

很好

10 分評分，優異；343 則評價中有 166 則" "
8 分評分，不錯；343 則評價中有 88 則" "
6 分評分，一般；343 則評價中有 38 則" "
4 分評分，欠佳；343 則評價中有 34 則" "
2 分評分，很差；343 則評價中有 17 則" "

9.0/10 

整潔度

8.6/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

6.4/10 

環保程度

評價

10/10 優異

Hsiung-jen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
excellent experience
Good location, nice staffs& brenda new apartment
於 2018 年 9 月住了 1 晚
Neri Baker 於 2018年10月7日的回應
Thank you for your 5 out of 5 review Hsiung-jen! We are glad to read that you enjoyed your apartment, our location and the staff. We hope to welcome you back again soon.

8/10 不錯

Ya-Ju

很新、附近就有車站很方便，但是晚上附近店家音樂開的很大聲，比較吵一點
於 2018 年 8 月住了 5 晚
Rhiane 於 2018年9月19日的回應
Hi Ya-Ju, Thank you for taking the time to give us your feedback on your recent stay! It is great to hear that we were in a convenient location for the purpose of your stay. Kind Regards, Rhiane

4/10 欠佳

Peta

親子同遊
不滿：整潔度、設施服務和住宿狀況
Valet service but have to park first which is a nightmare. Rooms very tired. Dirty carpet, bathroom old and needing Reno. Good location but can’t believe this hotel is part of the Peppers family!! Would not return.
於 2024 年 3 月住了 1 晚

10/10 優異

Muhemmed (Westminster)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Beautiful place big space to relax ❤️
於 2024 年 2 月住了 3 晚

6/10 一般

Daniel

於 2024 年 1 月住了 1 晚

10/10 優異

Karen

多人同遊
讚好：整潔度和客房舒適度
100% would stay & recommend!!!!
Decided to treat myself for my birthday with an overnight stay somewhere in Brisbane with my sisters. Haven’t stayed at Peppers before and oh my goodness I will choose FV over and over again!!! The entire process was absolutely faultless! Special mention to Guest Services Agent Hayley Vanderlaan for replying to my email super fast with answers for everything! Booking, cost, check in, valet, our stay (with late check out) facilities & check out was phenomenal!! When I first opened the door to our room I was greeted with a balloon, bottle of bubbly, chocolates & a beautifully thoughtful hand written birthday card from staff. You guys are legends!! Thank you so so much for such a professional & special experience! Oh, we’ll be back! 100% recommend to anyone!! Thank you!!!!
於 2024 年 1 月住了 1 晚

10/10 優異

Aimee

讚好：整潔度和住宿狀況
於 2024 年 1 月住了 2 晚

6/10 一般

Hayley

於 2024 年 1 月住了 2 晚

8/10 不錯

Elizabeth

讚好：整潔度和住宿狀況
於 2024 年 1 月住了 1 晚

2/10 很差

Sin Chi

讚好：整潔度和客房舒適度
於 2024 年 1 月住了 1 晚

6/10 一般

Josh

不滿：整潔度
於 2024 年 1 月住了 5 晚

6/10 一般

Darren

Studio apartment
Reception staff wonderful. Studio apartment ok but no view except building works opposite who would be able to see right in. Couch and rug needs cleaning or replacing and floor didn't look clean. Everything else clean and comfortable. View from roof top pool wonderful unfortunately it was raining when we wanted to use it.
於 2024 年 1 月住了 2 晚

4/10 欠佳

Michael (Hamilton)

不滿：整潔度和住宿狀況

4/10 欠佳

Amy

伴侶同遊
不滿：整潔度和住宿狀況
The room was excellent. However the pool areas / shared areas were not that well maintained / clean.
於 2023 年 12 月住了 1 晚

6/10 一般

Eddie Kuok Chuin

讚好：整潔度、設施服務和住宿狀況
Great place

10/10 優異

Kaylene

讚好：整潔度和住宿狀況
I have never had a bad stay here...
於 2023 年 11 月住了 2 晚

6/10 一般

Jessica

家人同遊
讚好：整潔度和住宿狀況
The property was conveniently located and was tidy. However, valet parking took longer than we expected on check out and we were charged on check out from our security deposit. We hadn’t been informed what this was for.
於 2023 年 11 月住了 1 晚

10/10 優異

Catherine

於 2023 年 9 月住了 1 晚

6/10 一般

Onkar

家人同遊
讚好：整潔度、設施服務和住宿狀況
We've stayed in a few Accor properties in different cities but this one gave us a different experience. After checking in, we noticed that the outdoor balcony wouldn't lock and the balcony was connected to the next room's balcony. We have two young kids and the Fortitude Valley area is rougher than normal. We tried to call the reception via the phone in the room and realised it wasn't connected because it had no wire. We then called reception from our mobile phone three times with no answer and once to reservations and they also didn't answer so I had to go down to talk to reception about it. In the end, they ended up giving us another room which was smaller but at least the balcony could be locked. But this room had a missing TV remote. Again we tried calling reception and there was no answer so we gave up for the day and tried again the next day. Reception stated that they'd have someone come into our room to investigate but after being out on the town for a few hours, we realised this wasn't done and had to talk to reception again. Only after the second attempt did we get the remote. Overall the experience was very different from other Accor properties we stayed in. We don't plan on visiting this particular hotel in the future.
於 2023 年 9 月住了 2 晚

10/10 優異

Marianne

家人同遊
讚好：整潔度和住宿狀況
Beautiful staff, so friendly. Great central location to the Metro. Apartment was very spacious and the kids loved the rooftop pool!
於 2023 年 9 月住了 1 晚

2/10 很差

Justin

於 2023 年 9 月住了 1 晚

6/10 一般

Rebecca (Melbourne)

家人同遊
不滿：設施服務
Unsafe and took over an hour to park
於 2023 年 9 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度和客房舒適度
Comfortable hotel with good amenities.
於 2023 年 9 月住了 1 晚

8/10 不錯

Carolyn

於 2023 年 9 月住了 3 晚

4/10 欠佳

Brett

商務旅客
讚好：整潔度和住宿狀況
Terrible communication, customer service and check-in experience even when I contacted the hotel to arrange/confirm arrangements including bed configuration etc prior to check-in. Provided a written complaint to manager via email and no reply or acknowledgment of concerns. Explore other hotel options :(
於 2023 年 8 月住了 1 晚

8/10 不錯

Suzanne

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Lovely, quiet and clean. Good location.
於 2023 年 7 月住了 1 晚

6/10 一般

Tanya

讚好：整潔度、設施服務和住宿狀況
Great rooms but terrible sound proofing. Was on level 13 and felt like I was sleeping on the road. Woken up by early morning traffic
於 2023 年 7 月住了 1 晚

4/10 欠佳

Maria

於 2023 年 6 月住了 1 晚

8/10 不錯

Luke (Hughesdale)

於 2023 年 5 月住了 1 晚

2/10 很差

Richard

伴侶同遊
不滿：整潔度和住宿狀況
於 2023 年 5 月住了 2 晚
Guest Services Team 於 2023年5月30日的回應
Hi Richard,We are sorry to hear that you didn't enjoy your stay.Can you please share more details with us regarding your stay?

10/10 優異

Daniel

多人同遊
讚好：整潔度和客房舒適度
於 2023 年 5 月住了 1 晚
Guest Services Team 於 2023年5月30日的回應
Hi Daniel,Thanks for choosing FV by Peppers.We are happy to hear that you enjoyed your stay. We look forward to welcome you again in the future.

10/10 優異

Robert

讚好：整潔度、設施服務和住宿狀況
於 2023 年 5 月住了 3 晚
Guest Services Team 於 2023年5月11日的回應
Dear guest,Thank you for choosing FV by Peppers.We are delighted to hear that you enjoyed the stay.We look forward welcoming you back soon.

10/10 優異

Max

讚好：整潔度、設施服務和住宿狀況
Great room, pool was epic. Friendly staff
於 2023 年 4 月住了 1 晚
Guest Services Team 於 2023年5月11日的回應
Dear Max,Thank you for choosing FV by Peppers.We are happy to hear that you enjoyed the stay and like our facilities.We look forward welcoming you back soon.

6/10 一般

Cassandra

伴侶同遊
The area is not ideal and there was no housekeeping or communication about this.
於 2023 年 4 月住了 3 晚

4/10 欠佳

Brett

於 2023 年 3 月住了 1 晚

10/10 優異

Spencer

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Perfect position, close to everything we need. Stayed here before and will definitely be booking again
於 2023 年 3 月住了 3 晚

8/10 不錯

Kieran

多人同遊
讚好：整潔度、設施服務和住宿狀況
Fire alarm went off in the room 3 times due to an issue. Pool & spa on the rooftop were amazing. Great location
於 2023 年 3 月住了 4 晚

10/10 優異

Rachel

家人同遊
讚好：整潔度、設施服務和住宿狀況
I was a bit unsure as I had read some mixed reviews but I honestly couldn’t fault this hotel! It was perfect for attending the Ed Sheeran concert as the train station was so close and the staff were friendly and helpful. Room was clean and the roof top pool was amazing for a morning swim on Sunday. I would definitely stay again!
於 2023 年 2 月住了 1 晚

4/10 欠佳

Sally Richardson

於 2023 年 2 月住了 1 晚

6/10 一般

Sharni

伴侶同遊
讚好：整潔度和設施服務
Stayed in forester hall room. Room was lovely but there was no air conditioning, I was fine with the temp but my partner was sweating at night. Also no hot water in the bath tub so not sure why they even have it. Also the construction across the road is very loud and starts early in the morning which is why we didn’t want to open a window for a better breeze. Woke us up both mornings even with windows shut. The pool and fv spa area is amazing. Views from the rooftop pool is lovely. The spa room is a perfect temperature.
於 2023 年 1 月住了 1 晚

10/10 優異

Tanner

讚好：整潔度、設施服務和住宿狀況
Loved it! High quality amenities

8/10 不錯

Matthew

商務旅客
讚好：整潔度和客房舒適度
於 2022 年 12 月住了 1 晚

4/10 欠佳

Eamonn

多人同遊
讚好：整潔度
Not worth the money.. whatever star rating it has needs to drop at least one of those

8/10 不錯

Sinan

讚好：整潔度、設施服務和住宿狀況
於 2022 年 10 月住了 5 晚

10/10 優異

Theresa

伴侶同遊
讚好：整潔度和住宿狀況
Great check in. Room clean and facilities great.
於 2022 年 10 月住了 1 晚
Marsha 於 2022年10月13日的回應
Thank you for your review. We are happy that you've enjoyed your stay at FV by Peppers. We hope to see you soon again.

10/10 優異

Prateek

於 2022 年 10 月住了 1 晚
Marsha 於 2022年10月6日的回應
Thank you for staying at FV by Peppers. We are glad to know that you enjoyed your stay.

6/10 一般

Bill

讚好：整潔度、設施服務和住宿狀況
於 2022 年 9 月住了 1 晚

8/10 不錯

Jen

家人同遊
讚好：整潔度和住宿狀況
No room service, no breakfast at hotel restaurant
於 2022 年 8 月住了 1 晚
Marsha 於 2022年10月18日的回應
Thank you for staying at FV by Peppers. Thank you for your review. We apologise but we actually do not have restaurant and bar in the hotel.

2/10 很差

Assistance

於 2022 年 8 月住了 1 晚
Guest Services Team 於 2022年8月22日的回應
Thank you for taking the time to tell us about your experience at the FV Brisbane by Peppers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Sincerely,Guest Services Team

10/10 優異

Josh

讚好：整潔度和住宿狀況
於 2022 年 8 月住了 9 晚