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布里斯本希爾頓酒店的評價

5 out of 5
布里斯本希爾頓酒店
190 Elizabeth St, Brisbane, QLD

評價

9.0

卓越

10 分評分，優異；1000 則評價中有 630 則" "
8 分評分，不錯；1000 則評價中有 256 則" "
6 分評分，一般；1000 則評價中有 69 則" "
4 分評分，欠佳；1000 則評價中有 23 則" "
2 分評分，很差；1000 則評價中有 22 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

MEI HUI

於 2023 年 8 月住了 2 晚
Hilton Brisbane 於 2023年8月14日的回應
Dear Mei Hui,Thank you for taking the time to rate your stay. We are pleased to see you enjoyed your stay overall. We hope to welcome you back again soon.Kind regards,Hilton Brisbane

6/10 一般

YUEN LING

於 2023 年 1 月住了 7 晚
Hilton Brisbane 於 2023年1月29日的回應
Dear Yuen Ling,Thank you for taking the time to rate your stay. We hope to welcome you back in the future.Kind regards,Hilton Brisbane

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 4 晚
General Manager 於 2019年10月7日的回應
Thank you for your positive rating. We hope to welcome you back again soon. Best regards, Chris Partridge

10/10 優異

真實旅客

商務旅客, 多人同遊
讚好：職員與服務、設施服務和住宿狀況
the concierge is awesome !very very appreciated!
於 2019 年 9 月住了 3 晚
General Manager 於 2019年10月7日的回應
Thank you for your review. We are pleased to see our concierge team made such a positive impression. We hope to see you again soon. Best regards, Chris Partridge

10/10 優異

Hing Chung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel, will stay again
於 2019 年 9 月住了 6 晚
General Manager 於 2019年9月20日的回應
Dear Hing, Thank you for your review. I am delighted that you enjoyed your stay. We look forward to welcoming you back again soon. Best Regards, Chris Partridge

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 2 晚
Hilton Brisbane 於 2019年8月12日的回應
Thank you for your positive rating.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 3 晚
General Manager 於 2019年8月8日的回應
Thank you for your review. We look forward to welcoming you back again soon. Best Regards, Chris Partridge

10/10 優異

HUIFEN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房間乾淨
臨近商圈 交通也十分方便 服務專業
於 2019 年 2 月住了 2 晚
Hilton Brisbane 於 2019年2月12日的回應
Thank you for your positive rating. We are pleased you enjoyed your stay.

10/10 優異

CHUAN TSUNG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 2 晚
General Manager 於 2019年1月31日的回應
Dear Chuan, Thank you for your review. I am delighted that you enjoyed your stay. We look forward to welcoming you back again soon. Best Regards, Chris Partridge

6/10 一般

真實旅客

讚好：住宿狀況
於 2019 年 1 月住了 3 晚
Hilton Brisbane 於 2019年1月9日的回應
Thank you for your rating.

10/10 優異

jing

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 1 晚
General Manager 於 2018年11月18日的回應
Dear Jing, Thank you for the positive ratings. We are pleased you enjoyed your stay. Kind regards, Chris Partridge

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
At convenient location
The hotel is at a very convenient location. It is also a comfortable hotel.
於 2018 年 10 月住了 1 晚
Team Hilton Brisbane 於 2018年10月5日的回應
Thank you for your review. We are delighted to hear that your enjoyed your stay. We look forward to welcoming you back again soon. Best regards, Team Hilton Brisbane

8/10 不錯

真實旅客

Decent hotel
This is a decent hotel and everything is generally within expectations.
於 2018 年 9 月住了 2 晚

8/10 不錯

真實旅客

Nice
於 2018 年 8 月住了 2 晚
General Manager 於 2018年8月27日的回應
Thank you for your feedback and ratings. We hope to welcome you back in the future. Kind regards, Chris Partridge

10/10 優異

BOWEN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good
It was OK. Close to the South Bank Park.
於 2018 年 5 月住了 1 晚
Team Hilton Brisbane 於 2018年5月31日的回應
Dear Bowen, Thank you for your review. It's great to hear that you enjoyed our fantastic central location close to South Bank Parklands and Queen St Mall. We look forward to welcoming you back again soon. Warm regards, Team Hilton Brisbane

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
服務親切 飯店位置很棒便捷
General Manager 於 2018年4月9日的回應
Thank you for your positive feedback. We are pleased you enjoyed your stay and our hospitality. We hope to welcome you back when you are next in Brisbane. Kind Regards, Chris Partridge

8/10 不錯

yingnan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常棒的住宿体验
非常棒的住宿！
於 2018 年 3 月住了 2 晚
Hotel Management 於 2018年3月20日的回應
Dear Yingnan, We are pleased to see you had a great stay with us. We hope we may welcome you back in the future. Kind Regards, Chris Partridge

10/10 優異

Morgan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 3 月住了 1 晚
Hotel Management 於 2018年3月19日的回應
Dear Morgan, Thank you for your 5 star rating! We are pleased you found everything to your liking. We hope to see you again soon. Kind Regards, Chris Partridge

10/10 優異

Angelo (Watsonia North)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great Hotel in the middle of everything. Has a nice Vibe, nice rooms, quiet. Nice breakfast at a good price, I'll come back soon.
於 2024 年 4 月住了 2 晚
Hilton Brisbane 於 2024年4月30日的回應
Dear Angelo,Thank you for your review. We are pleased to see you enjoyed your stay with us. We look forward to welcoming you back again soon.Kind regards,Hilton Brisbane

10/10 優異

Pamela (Gaithersburg)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Staff were courteous and helpful. Would have preferred that our rooms were together, since we were a family. One room was in the opposite direction and the other on a different floor which was a little inconvenient.
於 2024 年 4 月住了 1 晚
Hilton Brisbane 於 2024年4月22日的回應
Dear Pamela,Thank you for your review. We are pleased to hear you enjoyed our hospitality. We are sorry to hear your rooms were not allocated together and do apologise for the inconvenience caused. We hope we may have an opportunity to welcome you back in the future.Kind regards,Hilton Brisbane

8/10 不錯

Sunghwan

We did not see the value for accommodation fee. Expected a certain quality for money our spent to stay at Hilton but a bit disappointed with staying there.
於 2024 年 4 月住了 4 晚
Hilton Brisbane 於 2024年4月22日的回應
Dear Sunghwan,Thank you for your review. We are sorry to see not everything met your expectations and we do apologise for this. We hope we may have an opportunity to welcome you back in the future.Kind regards,Hilton Brisbane

10/10 優異

Rhonda

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent place to stay
於 2024 年 4 月住了 1 晚
Hilton Brisbane 於 2024年4月15日的回應
Dear Rhonda,Thank you for your review. We are pleased to hear you found everything to your liking and look forward to welcoming you back in the future.Kind regards,Hilton Brisbane

10/10 優異

Mark

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
So central excellent location. Thanks
於 2024 年 4 月住了 1 晚
Hilton Brisbane 於 2024年4月8日的回應
Dear Mark,Thank you for your review. We are pleased to hear you enjoyed your stay and found our location convenient. We look forward to welcoming you back again soon.Kind regards,Hilton Brisbane

10/10 優異

joanne

讚好：整潔度、職員與服務和住宿狀況
The boys at reception really looked after me, so much appreciated
於 2024 年 3 月住了 2 晚
Hilton Brisbane 於 2024年4月4日的回應
Dear Joanne,Thank you for your review. We are pleased to hear the front desk team made a positive impression and you enjoyed your stay. We hope to welcome you back again soon.Kind regards,Hilton Brisbane

10/10 優異

Cindy Ray

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great staff, clean safe. Great breakfast!
於 2024 年 3 月住了 4 晚
Hilton Brisbane 於 2024年4月4日的回應
Dear Cindy,Thank you for your review. We are pleased to hear you enjoyed our hospitality and breakfast. We hope to welcome you back again soon.Kind regards,Hilton Brisbane

8/10 不錯

SHAUN

伴侶同遊
讚好：整潔度和職員與服務
Staff and rooms were brilliant. However both nights we attempted to use the exec lounge, we were sent to the downstairs bar, as said lounge was full. Not really acceptable.
於 2024 年 3 月住了 3 晚
Hilton Brisbane 於 2024年4月4日的回應
Dear Shaun,Thank you for taking the time to provide feedback on your stay.  We are sorry to see we were unable to accommodate you in the Executive Lounge and sincerely apologise for this.  Your observations are valuable in allowing us the opportunity to review what we do to enable improvement where necessary.  We are pleased to hear the team made a positive impression and hope we may have an opportunity to welcome you back in the future to restore your faith in Hilton Brisbane.Kind regards,Hilton Brisbane

10/10 優異

randall

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice clean hotel with a great team
於 2024 年 3 月住了 6 晚
Hilton Brisbane 於 2024年3月11日的回應
Dear Randall,Thank you for your review and 5 star rating. We are pleased to see you enjoyed our hospitality and hope to welcome you back again soon.Kind regards,Hilton Brisbane

10/10 優異

KOICHI

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Hilton Brisbane 於 2024年3月4日的回應
Dear Koichi,Thank you for your review and 5 star rating. We are pleased to see everything met your expectations.We hope to welcome you back again soon.Kind regards,Hilton Brisbane

8/10 不錯

Hiroshi

於 2024 年 2 月住了 1 晚
Hilton Brisbane 於 2024年4月4日的回應
Dear Hiroshi,Thank you for your positive rating. We hope to welcome you back again soon.Kind regards,Hilton Brisbane

8/10 不錯

YiFang

讚好：設施服務
Location was excellent and the Hotel ws comfortable and clean . Recommend to others to stay
於 2024 年 1 月住了 1 晚
Hilton Brisbane 於 2024年1月28日的回應
Dear YiFang,Thank you for your review. We are delighted to hear that you had a great stay and found our location convenient. We thank you for your recommendation and hope to welcome you back again soon.Kind regards,Hilton Brisbane

10/10 優異

Lance

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Hilton Brisbane 於 2024年1月14日的回應
Dear Lance,Thank you for your review and 10/10 rating. We hope to welcome you back again soon.Kind regards,Hilton Brisbane

10/10 優異

Marie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We really liked the internal part of the hotel with the nice plants along the walkways to our room The service was good and buffet breakfast was very nice
於 2024 年 1 月住了 3 晚
Hilton Brisbane 於 2024年1月14日的回應
Dear Marie,Thank you for your review. We are pleased to hear that you enjoyed your stay and our hospitality. We hope to welcome you back again soon.Kind regards,Hilton Brisbane

8/10 不錯

handi

讚好：整潔度、職員與服務和客房舒適度
Had a nice stay Great location Friendly staff Exceptional service Just the condition if the room that need an urgent renovation A few rust in the bathroom Wallpaper starts to peel, lime scale on shower head and need some general update
於 2023 年 12 月住了 1 晚
Hilton Brisbane 於 2024年1月4日的回應
Dear Handi,Thank you for your review and constructive feedback on the room. We hope to welcome you back in the future.Kind regards,Hilton Brisbane

10/10 優異

Shae

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Hilton Brisbane 於 2024年1月4日的回應
Dear Shae,Thank you for your review and 5 star rating. We hope to welcome you back again soon.Kind regards,Hilton Brisbane

10/10 優異

Yuji

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
買い物や食事に便利で、スタッフの対応は素晴らしい。
買い物や食事に便利なQueen stに直結しており、Central Station からもスーツケースを転がして徒歩で何とかたどり着ける距離で、とても便利。スタッフの対応はどに場面でも素晴らしい。唯一の残念な点は、バスタブでシャワーを浴びる際に、お湯がガラスのフェンスを伝って床にこぼれてしまうこと。他の海外のホテルでも何度か経験したことだが、改善できないものか。
於 2023 年 12 月住了 2 晚
Hilton Brisbane 於 2024年1月1日的回應
Dear Yuji,Thank you for your review. We are pleased to hear you enjoyed your stay with us and found our location convenient. We are indeed fortunate to be in the heart of Brisbane. We hope to welcome you back on future travels.Kind regards,Hilton Brisbane

10/10 優異

Kerry

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were amazing. Easy walking to shopping, restaurants and bars. Christmas breakfast buffet highly recommend, as we had 1 year old to 73 year old and all were catered for. Group of 10 and everyone was over the moon with the food and the service.
於 2023 年 12 月住了 1 晚
Hilton Brisbane 於 2024年1月1日的回應
Dear Kerry,Thank you for your review. We are pleased to hear you enjoyed your stay and the Christmas buffet breakfast in particular. The team will be delighted to receive your compliments.We hope to welcome you back again soon.Kind regards,Hilton Brisbane

10/10 優異

Mark

讚好：整潔度、職員與服務和設施服務
Nil to add
於 2023 年 12 月住了 1 晚
Hilton Brisbane 於 2023年12月28日的回應
Dear Mark,Thank you for your 5 star rating! We hope to welcome you back again soon.Kind regards,Hilton Brisbane

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
W/E Break
Mostly good after a few little niggles were sorted out namely; on arrival the room safe was closed and locked, the mini bar fridge had been left on defrost with a wet towel in it and the bar coffee machine was taken out of service too early one evening.
於 2023 年 12 月住了 3 晚
Hilton Brisbane 於 2023年12月28日的回應
Thank you for your review and feedback. We hope to welcome you back again soon.Kind regards,Hilton Brisbane

10/10 優異

Kharish Jo

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
will definitely book again next time! :)
於 2023 年 12 月住了 2 晚
Hilton Brisbane 於 2024年2月15日的回應
Dear Kharish Jo,Thank you for your review and 5 star rating. We look forward to welcoming you back again soon.Kind regards,Hilton Brisbane

10/10 優異

Debra

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Hilton Brisbane 於 2023年12月28日的回應
Dear Debra,Thank you for your 10/10 rating. We are thrilled to see you found everything to your liking. We hope to welcome you back again soon.Kind regards,Hilton Brisbane

10/10 優異

Kristyl

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel, right in the heart of the city. Beautifully refurbished rooms. Conveniently located. Hearty breakfast.
於 2023 年 12 月住了 1 晚
Hilton Brisbane 於 2023年12月19日的回應
Dear Kristyl,Thank you for your review and 5 star rating. We are pleased to see you found everything to your liking.We hope to welcome you back again soon.Kind regards,Hilton Brisbane

8/10 不錯

Elizabeth

讚好：設施服務
Good position
於 2023 年 12 月住了 1 晚
Hilton Brisbane 於 2023年12月19日的回應
Dear Elizabeth,Thank you for your review. We are pleased to hear you enjoyed your stay and our location. We hope to welcome you back in the future.Kind regards,Hilton Brisbane

10/10 優異

Yilun

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Hilton Brisbane 於 2023年12月19日的回應
Thank you for your 5/5 rating.Kind regards,Hilton Brisbane

10/10 優異

Jason

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Hilton Brisbane 於 2023年12月19日的回應
Thank you for your 5/5 rating.Kind regards,Hilton Brisbane

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Hilton Brisbane 於 2023年12月19日的回應
Thank you for your 10/10 rating.Kind regards,Hilton Brisbane

10/10 優異

Trent

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing staff. Highly recommend staying here
於 2023 年 12 月住了 3 晚
Hilton Brisbane 於 2023年12月19日的回應
Dear Trent,Thank you for your review. We are pleased to hear you enjoyed our hospitality. We hope to welcome you back in the future.Kind regards,Hilton Brisbane

8/10 不錯

greg

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
the only criticism I have is the need to remove the weeds outside the window . They look unsightly and distract from the view/outlook.
於 2023 年 12 月住了 1 晚
Hilton Brisbane 於 2023年12月19日的回應
Dear Greg,Thank you for your review. We do apologise that there were weeds present outside the window. Our maintenance team do attempt to keep on top of this issue but obviously there has been regrowth since our last weeding activity that takes place on the external facade.We hope to welcome you back in the future.Kind regards,Hilton Brisbane

8/10 不錯

ANTHONY

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to shops and restaurants. Sunshine at the pool is blocked too early
於 2023 年 11 月住了 3 晚
Hilton Brisbane 於 2023年12月19日的回應
Dear Anthony,Thank you for our review. We are pleased to see you found our location convenient. We hope to welcome you back in the future.Kind regards,Hilton Brisbane

8/10 不錯

Phillip

讚好：整潔度、職員與服務、設施服務和住宿狀況
loved location, central. Nice and quiet for sleeping.
於 2023 年 11 月住了 3 晚
Hilton Brisbane 於 2023年11月19日的回應
Dear Phillip,Thank you for your review. We are pleased to hear you found our location convenient and had a relaxing stay. We hope to welcome you back in the future.Kind regards,Hilton Brisbane

8/10 不錯

Tai

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Breakfast buffet requires improvement
於 2023 年 11 月住了 3 晚
Hilton Brisbane 於 2023年11月13日的回應
Dear Tai,Thank you for your review. Your comments are most appreciated as without them we are unable to identify the areas we do well in and the areas in which we can improve. We hope to welcome you back in the future.Kind regards,Hilton Brisbane