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布里斯本總理大酒店的評價

4 out of 5
布里斯本總理大酒店
23 Leichhardt St, Cnr Wickham Terrace, Spring Hill, QLD

評價

8.8

優異

10 分評分，優異；1001 則評價中有 576 則" "
8 分評分，不錯；1001 則評價中有 303 則" "
6 分評分，一般；1001 則評價中有 72 則" "
4 分評分，欠佳；1001 則評價中有 35 則" "
2 分評分，很差；1001 則評價中有 15 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

8.4/10 

環保程度

評價

2/10 很差

Hok Sam

於 2023 年 9 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和住宿狀況
好處是有露台可以看風景 不好的是可供取電的插座太少，在牀頭櫃没有插座可供取電，非常不方便。 另外浴室門的設計有問題，稍為不小心大力一點拉門，這玻璃門便會撞到馬桶，有機會爆裂。
於 2019 年 2 月住了 4 晚
Robert Hickie - Hotel Manager 於 2019年2月24日的回應
Dear Guest, Thank you for taking the time to bring the events of your recent stay to my attention. Your feedback and opinions regarding your stay are very valuable to us. We encourage feedback from our guests, whether good or bad, as it enables us to define the areas that have been a positive experience as well as giving us the important opportunity to address areas that are of particular concern. We apologise for not being able to provide more power outlets within the room. Again thank you for your review. We hope to welcome you again soon. Kind regards, Robert Hickie Hotel Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 2 晚

6/10 一般

Yi Tien

讚好：職員與服務
服務不錯
這家飯店在一個小山坡(Spring Hill)上，拖行李的人建議直接搭計程車，因為不管從Central Station或是Roma Street都要爬坡，蠻陡的從這兩個車站都要走10~15分鐘，從飯店直接到機場2人以上的話也建議直接坐計程車跟坐火車價格會差不多。其實離Queen Street Mall等逛街區很近，只是要爬小山坡。飯店大廳跟設施有整修過看起來很新，房間本身比較舊，但浴室有重新整修整體還OK，床偏軟。櫃台服務很好，幫忙叫計程車、大床房換雙床房、晚30分鐘check out都有幫忙!
於 2018 年 4 月住了 1 晚

10/10 優異

Tram (Hope Island)

讚好：整潔度、職員與服務和住宿狀況
Always stay here for work. Very convenient location for the private hospitals.
於 2024 年 4 月住了 3 晚
Guest services agent 於 2024年5月6日的回應
Dear Tram,Thank you so much for your review! We are pleased to know that you enjoyed your stay with us.We look forward to welcoming you back on your next visit to Brisbane.Kind regards,The Front Office Team.

8/10 不錯

James

讚好：整潔度、職員與服務和住宿狀況
Room size is great. Air conditioning is a little louder than I would expect for a hotel of this quality. Night Manager staff was good but not great when I enquired about finding some paracetamol.
於 2024 年 4 月住了 1 晚

8/10 不錯

Geoff

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Nice place and decent value especially given the location
於 2024 年 4 月住了 3 晚
Guest services agent 於 2024年5月6日的回應
Dear Geoff,Thank you so much for your review! We are pleased to know that you enjoyed your stay with us.We look forward to welcoming you back on your next visit to Brisbane.Kind regards,The Front Office Team.

10/10 優異

Sean

Great place
於 2024 年 4 月住了 1 晚
Guest services agent 於 2024年5月6日的回應
Dear Sean,Thank you so much for your review! We are pleased to know that you enjoyed your stay with us, and that you found our team friendly and helpful.We look forward to welcoming you back on your next visit to Brisbane.Kind regards,The Front Office Team.

6/10 一般

Linda (DOWNER)

於 2024 年 3 月住了 1 晚

10/10 優異

Ahmed

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location and great value for money.
於 2024 年 2 月住了 2 晚
Guest services agent 於 2024年5月6日的回應
Dear Ahmed,Thank you so much for your review! We are pleased to know that you enjoyed your stay with us.We look forward to welcoming you back on your next visit to Brisbane.Kind regards,The Front Office Team.

10/10 優異

Lynne

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

6/10 一般

Kellie

讚好：整潔度
不滿：職員與服務
Room was clean and reception staff were lovely but we waited 45 minutes for drinks & toasted sandwiches in the cafe/bar area. The staff in the bar seemed to have no idea what was going on. Let the whole experience down
於 2024 年 2 月住了 1 晚

8/10 不錯

Judith

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean
於 2024 年 2 月住了 1 晚

10/10 優異

Peter

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 4 晚

10/10 優異

Karl

於 2024 年 2 月住了 1 晚

6/10 一般

Christine

Service was good. I didn’t like that I couldn’t open a window.
於 2024 年 1 月住了 1 晚

8/10 不錯

Tracey

於 2024 年 1 月住了 1 晚

10/10 優異

Kylie

於 2024 年 2 月住了 1 晚

10/10 優異

Robert

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient to the hospital
於 2024 年 1 月住了 4 晚

10/10 優異

Walter

讚好：職員與服務、住宿狀況和客房舒適度
Two night stay
This was my 4th stay in the hotel as it is close to appointments I have. Overall an excellent stay as always with great room service. My only comment on this one stay was that obviously cleaners may not have finished cleaning the room i was checked into when I checked in at 1.55pm. There was a dirty wet facecloth left on the sofa, the carpet in the living area still had debris/dirt and the vacuum cleaner was outside the door in the corridor. To be fair this was a one off occurrence - however attention to detail is very critical in the service industry, particularly when suites are >$400/night.
於 2024 年 1 月住了 2 晚

10/10 優異

Lynne

於 2024 年 1 月住了 1 晚

10/10 優異

Nicolas

於 2023 年 12 月住了 1 晚

6/10 一般

Xiao

親子同遊
讚好：整潔度
不滿：職員與服務
Put MAKE MY BED sign for a whole day. When I came back, housekeeping staff did not do anything, didn’t even come into the room.
於 2024 年 1 月住了 2 晚

10/10 優異

Darsie

於 2023 年 12 月住了 1 晚

10/10 優異

Sharon

於 2023 年 12 月住了 1 晚

10/10 優異

Yoshihiro

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like this hotel
於 2023 年 12 月住了 2 晚

10/10 優異

Alice

於 2023 年 12 月住了 1 晚

8/10 不錯

Jedy

家人同遊
讚好：整潔度、設施服務和住宿狀況
Parking onsite for $30 a day. However the staff that checked me in was nice, I arrived early which I had to leave my luggage at the storage area. When I came back to pick those up I was told rudely by a staff to “LINE UP!” Other than that it was a great experience, good room and quite clean. Rooftop swimming pool was excellent with a gym with the view of the city.

2/10 很差

Michelle

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
於 2023 年 12 月住了 2 晚

6/10 一般

Jamal

讚好：整潔度、設施服務和住宿狀況
Personnel désagréable
於 2023 年 12 月住了 4 晚

10/10 優異

Anthony

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 4 晚

10/10 優異

Marilyn

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The front desk staff went above and beyond as we had an issue with lost luggage on the train. They were so friendly and helpful doing everything in their power to rectify the problem, the rooms were spotless and large close to many shops and restaurants.

10/10 優異

Emma

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff
於 2023 年 12 月住了 2 晚

8/10 不錯

Tracey

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Brody

讚好：整潔度、職員與服務和住宿狀況
Had an amazing stay the staff were so friendly and the service was excellent, our room was massive and just a great hotel
於 2023 年 12 月住了 3 晚

8/10 不錯

Jacquiline

讚好：整潔度、職員與服務、設施服務和住宿狀況
Was a nice place to stay. Although a different persons full name appeared on my tv while I was staying there
於 2023 年 12 月住了 1 晚

6/10 一般

Beau

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Nice just a bit out of the way
於 2023 年 11 月住了 1 晚

8/10 不錯

Kameren

於 2023 年 11 月住了 2 晚

2/10 很差

Yishai

於 2023 年 11 月住了 1 晚

8/10 不錯

GARRY

讚好：整潔度和職員與服務
於 2023 年 11 月住了 1 晚

4/10 欠佳

Richard

於 2023 年 11 月住了 1 晚

10/10 優異

Robert

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Had a fantastic stay with my kids for the Paul McCartney concert. Service was excellent, food was delicious and a very comfortable room. Highly recommend to anyone staying in Brisbane!
於 2023 年 11 月住了 1 晚

10/10 優異

Jonathan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The professionalism of the staff alone is why I recommend anyone to stay here
於 2023 年 11 月住了 1 晚

8/10 不錯

Marianne

讚好：整潔度、職員與服務和住宿狀況
Perfect stay for overnight easy to Suncorp Stadium
於 2023 年 11 月住了 1 晚

10/10 優異

Bronwyn

多人同遊
讚好：整潔度、職員與服務和住宿狀況
The staff were lovely, would happily stay there again
於 2023 年 11 月住了 1 晚
Jax 於 2023年11月3日的回應
Thanks so much! It's great to receive positive feedback regarding our Team! We would love to welcome you back any time.

10/10 優異

Yvonne

於 2023 年 10 月住了 1 晚
Jax 於 2023年11月3日的回應
Hi Yvonne,Thanks so much for your positive review! We are really happy that you enjoyed your stay and hope to welcome you back again soon.

6/10 一般

Jono

伴侶同遊
讚好：整潔度和職員與服務
The hotel was ok, room service menu and availability is poor, the pool area is underwhelming with no food or drinks access
於 2023 年 10 月住了 1 晚

6/10 一般

Masi

商務旅客
讚好：整潔度
於 2023 年 10 月住了 1 晚

2/10 很差

karl

家人同遊, 親子同遊, 伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Room was dirty, cobwebs on the balcony, drink ring stains on the air conditioning unit, lots of soap scum around the shower tiles. Rooftop pool is rough, seats had suspicious stains and the window from the pool looking out at the view was so hard to see out of, it didn’t look like it was cleaned in a while. The rooftop is also inaccessible which is not clearly stated, in their accessibility claus they just state the places which are accessible such as lobby, etc. very deceiving. The type of budget accommodation, 50$ a night max is what it’s worth, definitely not the 200 we paid. Highly advise picking another option, anything is better. It’s located in a dodgy area as well. Wouldn’t be back if I was paid to go.
於 2023 年 10 月住了 1 晚

10/10 優異

Robert

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff quiet and safe.
於 2023 年 10 月住了 1 晚