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Hotel X Brisbane Fortitude Vly, Vignette Collection, an IHG Hotel的評價

4.5 out of 5
Hotel X Brisbane Fortitude Vly, Vignette Collection, an IHG Hotel
458 BRUNSWICK STREET, Fortitude Valley, Fortitude Valley, QLD

評價

9.4

完美

10 分評分，優異；242 則評價中有 185 則" "
8 分評分，不錯；242 則評價中有 32 則" "
6 分評分，一般；242 則評價中有 15 則" "
4 分評分，欠佳；242 則評價中有 7 則" "
2 分評分，很差；242 則評價中有 3 則" "

9.6/10 

整潔度

9.6/10 

職員與服務

9.6/10 

設施服務

9.6/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Jennifer

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Walking distance to many places. Unique style and great amenities.
於 2024 年 3 月住了 1 晚

8/10 不錯

joanna

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Greg

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚

10/10 優異

Narelle

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great boutique style
於 2024 年 4 月住了 2 晚

10/10 優異

Richard

讚好：整潔度、職員與服務和住宿狀況
Centrally located within easy walk of great restaurants. Cool rooftop bar
於 2024 年 4 月住了 2 晚

10/10 優異

SHERIF

讚好：設施服務
Great staff and vibe.
於 2024 年 4 月住了 1 晚

10/10 優異

Kristjan

於 2024 年 3 月住了 1 晚

10/10 優異

veronica

讚好：職員與服務和住宿狀況
Such attention to detail in this hotel and the bed was like a cloud! Simply gorgeous
於 2024 年 4 月住了 1 晚
Karen - Duty Manager 於 2024年4月4日的回應
Hi Veronica, thank you so much for your feedback, it's great to see you loved our bed! We welcome you back anytime. Warm regards,

10/10 優異

Sarah

家人同遊
讚好：整潔度、職員與服務和住宿狀況
We loved the unique rooms and attention to detail in the hotel. The roof top restaurant was fantastic too. A great place to stay to explore the city and enjoy a peaceful evening too. Highly recommend.
於 2024 年 3 月住了 2 晚

10/10 優異

Helene

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The rooftop pool is the highlight of this property. Closely followed by the very stylish room which has an automated lighting and curtain system which I enjoyed. Very romantic location for a couple looking to get away.
於 2024 年 3 月住了 2 晚

10/10 優異

Sonia

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Really seamless check in and check out. Fantastic gym, really clean, had everything in close proximity
於 2024 年 3 月住了 4 晚

10/10 優異

RICHARD

於 2024 年 2 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
Love this hotel
Best hotel i have been in brisbane, i loved the attention to the small details
於 2024 年 2 月住了 6 晚

10/10 優異

Lydia

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Beautiful hotel. Excellent location- walking distance to brilliant cafes/ shopping on James St! Very attentive and lovely staff. Would most definitely stay here again!
於 2024 年 2 月住了 1 晚

10/10 優異

DAVE (Victoria)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚

10/10 優異

David

於 2024 年 1 月住了 3 晚

10/10 優異

Mark

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Rodney (Zetland)

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚

8/10 不錯

Rod

商務旅客
讚好：整潔度、職員與服務和設施服務
Dinning options great, proximity to the valley great, staff excellent. Cleanliness excellent. Air-conditioning in the room couldn't reach target temp of 19 degrees which made sleeping difficult
於 2024 年 1 月住了 3 晚

10/10 優異

Kerri

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff very accommodating and helpful with early check-in. Lunch in restaurant very good. Loved the rooftop pool.
於 2024 年 1 月住了 1 晚

10/10 優異

Marc

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was excellent, and everything about the place was outstanding. The art on the walls, the modern lighting, the automated curtains, the entertainment, system. And the view from the roof top pool is fantastic!
Sasha Konnor 於 2024年1月9日的回應
Dear Marc,Thank you so much for the great review! We loved having you stay with us.We do hope you come and stay with us again next time you are in Brisbane!

8/10 不錯

Nobuaki

讚好：整潔度、職員與服務、設施服務和住宿狀況
電動スケーター禁止地区になってました
於 2024 年 1 月住了 1 晚

8/10 不錯

Vanita

於 2023 年 12 月住了 2 晚
Joseph - Operations Manager 於 2024年1月10日的回應
Thank you for your rating

10/10 優異

Aashika

於 2023 年 12 月住了 1 晚
Joseph - Operations Manager 於 2024年1月10日的回應
Thank you for your rating

8/10 不錯

Hannah

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect almost in every way. The mattress seemed a little unbalanced and like I was rolling towards the back wall.
於 2023 年 12 月住了 1 晚
Sasha Konnor 於 2024年1月9日的回應
Dear Hannah,Thank you for the lovely feedback! I have shared your comments with the team, thank you for the insight about the mattress.We hope you stay with us again!Sincerely,

10/10 優異

Sasha

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had an amazing stay. The staff were sooooo friendly and professional. The beds and pillows just swallowed you up. Thank you I can’t give the place enough praise.
於 2023 年 12 月住了 1 晚
Joseph - Operations Manager 於 2023年12月31日的回應
Hello SashaThank you for your review and rating, Im please you enjoyed your stay.Hope to see you again soonKind regardsJoseph RudolphOperations Manager

6/10 一般

Steve

讚好：住宿狀況
於 2023 年 12 月住了 2 晚
Joseph - Operations Manager 於 2023年12月31日的回應
Thank you for your rating, we hope to welcome you again soonKind regardsJoseph RudolphOperations Manager

10/10 優異

Elizabeth

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful, unique property. I felt safe as a solo traveler. Accommodations were lovely, staff was kind and helpful. Room clean and comfortable.
於 2023 年 12 月住了 1 晚

10/10 優異

Vanessa

於 2023 年 12 月住了 2 晚
Joseph - Operations Manager 於 2023年12月31日的回應
Thank you for your rating

6/10 一般

Cameron

不滿：整潔度和職員與服務
於 2023 年 12 月住了 3 晚
Joseph - Operations Manager 於 2023年12月31日的回應
Thank you for your rating

10/10 優異

NICK

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Joseph - Operations Manager 於 2023年12月31日的回應
Thank you for your rating

10/10 優異

Richard

於 2023 年 12 月住了 1 晚
Joseph - Operations Manager 於 2023年12月31日的回應
Thank you for your rating Richard

10/10 優異

Tony

於 2023 年 12 月住了 1 晚
Joseph - Operations Manager 於 2023年12月31日的回應
Thank you for your rating Tony

4/10 欠佳

Phillip

於 2023 年 12 月住了 1 晚
Joseph - Operations Manager 於 2023年12月31日的回應
Hello PhillipWe would love to hear more about your stay and how we can improve. Please reach out to the hotel, we would love to hear from you.

10/10 優異

Brett

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 3 晚
Joseph - Operations Manager 於 2023年12月31日的回應
Thank you for your rating Brett

10/10 優異

Angus

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2023 年 11 月住了 2 晚
Shadelle Ford - Assistant Hotel Service Manager 於 2023年11月30日的回應
Hi Angus, Thank you so much for your feedback. We are so glad you have enjoyed your stay!

10/10 優異

Gretchen

於 2023 年 11 月住了 2 晚
Shadelle Ford - Assistant Hotel Service Manager 於 2023年11月21日的回應
Dear Gretchen, Thank you for you 10/10 review! We are so thrilled you enjoyed your stay and look forward to welcoming you again!

10/10 優異

Dana

商務旅客
讚好：設施服務和住宿狀況
Fantastic facility would stay again happily
於 2023 年 11 月住了 1 晚
Shadelle Ford - Assistant Hotel Service Manager 於 2023年11月18日的回應
Dear Dana, Thank you for your feedback. We are so thrilled you enjoyed your stay and look forward to seeing you again.

10/10 優異

Harshithaa

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great service, highly recommend
於 2023 年 11 月住了 1 晚
Jess Porter - Assistant Hotel Services Manager 於 2023年11月15日的回應
Dear Harshithaa,Thank you so much for your lovely words, we're so glad you enjoyed it! We hope to see you again soon for yet another great stay!

10/10 優異

rebecca

讚好：整潔度
於 2023 年 11 月住了 2 晚
Shadelle Ford - Assistant Hotel Service Manager 於 2023年11月18日的回應
Thank you for your 5/5 review.

8/10 不錯

Rohan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location and facilities. Excellent rooftop bar and pool.
於 2023 年 11 月住了 2 晚
Jess Porter - Assistant Hotel Services Manager 於 2023年11月6日的回應
Dear Rohan,Thank you so much for your kind words! We are so glad you enjoyed your stay with us and hope to see you again in the future to provide another exceptional stay.Warmest Regards,Jess PorterAssistant Hotel Services Manager

10/10 優異

david

於 2023 年 11 月住了 2 晚
Shadelle Ford - Assistant Hotel Service Manager 於 2023年11月6日的回應
Dear David, Thank you for your 10/10 review! We hope you enjoyed your stay!

10/10 優異

mario

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
conveniently located
於 2023 年 10 月住了 2 晚
Shadelle Ford - Assistant Hotel Service Manager 於 2023年10月29日的回應
Hi Mario, thank you so much for your rating! We are glad you like the location of our hotel! We look forward to seeing you again!

10/10 優異

Nickaline

多人同遊
讚好：設施服務和住宿狀況
The Hotel X is an excellent hotel with top notch service!! The hotel staff is truly superb. Just know that the rooftop bar and restaurant is NOT associated with this IHG, Hotel X!! The waiters were rude and slow. We didn't realize they weren't associated with the hotel until we brought our bottle of champagne , which the hotel gave us, to the roof top restaurant to enjoy with our dinner. The waiter promptly told us we could not dink our champagbe at their rooftop restaurant! Not only that, but when my friend left to take our champagne back to the room, the waiter poured water into his glass which had a small amount of champagne in it!! That was done on purpose!! I would NOT recommend the rooftop restaurant! In addition, we ordered the paella, which was average, at best.
於 2023 年 10 月住了 1 晚
Shadelle Ford - Assistant Hotel Service Manager 於 2023年10月19日的回應
Dear Nickaline, We wanted to start by saying thank you for your informative feedback. We are terribly sorry for the experience you received at the Iris, and this feedback has been passed onto upper management for further investigation. We thank you once again.

10/10 優異

Anne

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were excellent, so friendly, efficient and professional. Loved the roof top garden and pool. Many thanks for a great stay. Kindest regards, Anne and Tony
於 2023 年 10 月住了 2 晚
Jess 於 2023年10月15日的回應
Dear Anne & Tony,Thank you so much for the lovely feedback, we are so glad you enjoyed your stay so much and hope to see you again soon for another great stay. - Jess Porter, Assistant Hotel Services Manager

10/10 優異

Doug

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Shadelle Ford - Assistant Hotel Service Manager 於 2023年10月10日的回應
Dear Doug, Thank you for your 10/10 review! We are so thrilled you enjoyed your stay.

8/10 不錯

Steve

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We didn't like the glass doors in the bathroom. Bit more privacy would be nice when sitting on the toilet 🚽 Great area.
於 2023 年 10 月住了 1 晚
Shadelle Ford - Assistant Hotel Service Manager 於 2023年10月10日的回應
Dear Steve, Thank you for your feedback about the bathrooms, all of our bathrooms have the glass doors, aside from our wheelchair accessible rooms. We are glad to hear you like the location of the hotel.

8/10 不錯

Kyra

於 2023 年 10 月住了 1 晚
Shadelle Ford - Assistant Hotel Service Manager 於 2023年10月10日的回應
Dear Kyra, Thank you for your review, we are so glad you enjoyed your stay.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚
Jess - Assistant Hotel Services Manager 於 2023年10月6日的回應
Thank you for your rating, we are so glad you had such a wonderful stay with us and look forward to welcoming you back in the future!

10/10 優異

Shaun

於 2023 年 9 月住了 1 晚
Shadelle Ford - Assistant Hotel Service Manager 於 2023年10月29日的回應
Hi Shaun, thank you so much for your rating! We look forward to seeing you again!