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8 店鑽石布里斯班酒店的評價

4 out of 5
8 店鑽石布里斯班酒店
52 Astor Terrace, Spring Hill, QLD

評價

8.0

很好

10 分評分，優異；1001 則評價中有 309 則" "
8 分評分，不錯；1001 則評價中有 438 則" "
6 分評分，一般；1001 則評價中有 151 則" "
4 分評分，欠佳；1001 則評價中有 66 則" "
2 分評分，很差；1001 則評價中有 37 則" "

8.6/10 

整潔度

8.4/10 

職員與服務

8.0/10 

設施服務

8.0/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Shukhan

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚

8/10 不錯

Kit Ying

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚
Hasnain 於 2023年3月23日的回應
Dear Kit,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Hasnain IqbalFront Office Team Leader

8/10 不錯

CHIEN CHANG

家人同遊
讚好：整潔度、職員與服務和住宿狀況
我們住兩天，第二天並沒有補齊備品；整體空間雖乾淨，但不大
於 2020 年 3 月住了 2 晚
Lorna_FOS 於 2020年3月11日的回應
Thank you for your review. I have looked into your booking and can see that you booked a rate that did not include daily housekeeping, and is why you did not receive new amenities on your second day. Reception is available 24 hours and new amenities or towels can be requested at anytime.

8/10 不錯

TING YU

讚好：整潔度和職員與服務
Cp值普通
雙人房床不大可能室內空間小 廁所快等於半個房間了
於 2018 年 9 月住了 2 晚
Paul_GM 於 2018年9月21日的回應
Thanks Ting Yu for your feedback. We appreciate the 4 star rating and we hope to see you again one day. Best Wishes, Paul - General Manager

8/10 不錯

WEI-CHEN

讚好：職員與服務和住宿狀況
房間偏舊 而且小 浴室很大
燈可以在明亮一些 冰箱在衣櫃也是蠻特別的
於 2018 年 9 月住了 1 晚
Paul_GM 於 2018年9月13日的回應
Thanks for sharing your feedback and we are glad to read that overall your stay ticked most of the boxes. Best wishes, Paul - General Manager

10/10 優異

CHI HUA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
服務親切，位置優越
服務親切，位置優越
於 2018 年 8 月住了 2 晚
Paul_GM 於 2018年9月3日的回應
Dear CHI HUA, Thank you for the 5 out of 5 rating. We greatly appreciate it and so pleased you had a great stay with us. Best Wishes, Paul - General Manager

4/10 欠佳

PUI HONG

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
令人掃興
酒店位置尚算不錯 在central station 去那裡都方便 去queen plaza 購物吃飯也多選擇 酒店設施就普通 房間有點小，跟日本的差不多 但係住了5個晚上，竟然有兩天沒有整理房間 有一天還是出門時提醒了front desk的職員還是沒整理 就算整理了，還是有各項東西沒有補充 酒店本身已經甚麼設施服務都沒有 連最基本整理房間也做不到，不能接受 唯一可取是front desk 的人尚算幫忙
Paul_GM 於 2018年4月3日的回應
Thanks Pui Hong for your comments. We have replied privately to you however thank you for still sharing your views through Expedia. Kind Regards, Paul - General Manager

10/10 優異

hsingying

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 3 月住了 3 晚
Paul_GM 於 2018年3月23日的回應
Dear hsingying, Thanks so much for the 5 out of 5 rating. Best Wishes, Paul - General Manager

8/10 不錯

YI-LIN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 1 月住了 3 晚
Paul_GM 於 2018年1月21日的回應
Thanks Yi Lin for the 4 star rating. We look forward to welcoming you back again in the future. Best Wishes, Paul - General Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent!
於 2017 年 12 月住了 2 晚
Thanks for sharing your 5 star rating. We are so pleased to hear that you had a great stay. Best Wishes, Paul - General Manager

8/10 不錯

teresa (taiwan)

讚好：職員與服務和客房舒適度
CP 值不錯
房間不大，但小而美，離中央火車站步行約十分鐘可到，算方便的地點。員工很友善樂於協助。但附近較無便利超商等店家，晚上較晚想覓食比較辛苦一點。
於 2017 年 11 月住了 2 晚
Paul_GM 於 2017年11月22日的回應
Thank you Teresa for sharing your feedback. We are pleased you enjoyed your stay overall with us and look forward to welcoming you again in the future. Best Wishes, Paul - General Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
General Manager 於 2016年11月8日的回應
Thank you for your rating about the recent visit to Mantra Terrace Hotel. We look forward to welcoming you again in the future. Kind Regards, Paul - General Manager

8/10 不錯

SUZ-YI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pretty close to CBD, however it's on a small hill which means you may find a bit hard to go there with your luggage from public transport. Staff are friendly and room is clean, generally, a good hotel to stay :)
General Manager 於 2016年11月13日的回應
Thank you for taking the time to share your feedback about your recent stay. We look forward to seeing you again soon. Best Wishes, Paul - General Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ian Preston 於 2016年7月27日的回應
Dear Anonymous, Thanks for taking the time to rate the hotel. Kind regards, Ian Preston General Manager

8/10 不錯

yunhong (中国北京)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
入住体验
出行便利，周边环境不错，房间面积较小，但设施较齐备。
Ian Preston 於 2016年7月9日的回應
Dear Yunhong, Thank you for the generous review, both the team and I happy to read you had a pleasant stay with us. Kind regards Ian Preston General Manager

8/10 不錯

Benjamin (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Cozy, clean and simple with reasonable price.
The room is cozy, clean and simple. Well maintained and renovated. The staff is polite and friendly. The location is great, the central station and the city hall are within walking distance. However, this area is extremely quiet after 5pm. If you're going to somewhere busier with bars and restaurants you have to take taxi to valley.

8/10 不錯

ZHU

讚好：整潔度和客房舒適度

10/10 優異

Shazaib

讚好：整潔度、職員與服務、設施服務和住宿狀況
good area
於 2024 年 4 月住了 3 晚

6/10 一般

judy

於 2024 年 3 月住了 2 晚

10/10 優異

Isabelle

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay
於 2024 年 3 月住了 2 晚

6/10 一般

Ashley

伴侶同遊
讚好：職員與服務和設施服務
不滿：整潔度
The room is quite nice, albeit small but the carpet obviously wasn’t the best choice, nor were the material bedheads which both had stains which gives the feeling of unclean. We also found a cockroach running around the room which didn’t help that feeling. Bed comfy and the option to select different style pillows was a nice touch. Staff friendly. Good location.
於 2024 年 3 月住了 1 晚

10/10 優異

Marlene

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This property was very impressive. New and contemporary furnishings and modern decor. Staff were friendly and helpful.
於 2024 年 3 月住了 1 晚

10/10 優異

Daniel

讚好：整潔度、職員與服務、設施服務和住宿狀況
I love the aesthetics of this place. The reception staff are so welcoming also.I just can't wait till my next stay.
於 2024 年 1 月住了 1 晚

4/10 欠佳

Jacqueline

不滿：整潔度和住宿狀況
What ai like about the property is that it is within the city. What I dont like about the place is the shower floor is dirty, i have to clean and scrub it using shower bath gel all over the floor and corners, it stinks the whole time of my stay, and also the "rainfall shower head is disappointing, very little water is coming out and weak pressure at all. The worst is the sewerage smells, i can tell they do not disinfect or at least pour down bleach on sewerage/tubing. This contributes to the smell in the shower. The amount paid for 3 nights are not worth it. I regret staying.
於 2023 年 12 月住了 3 晚

6/10 一般

Nicki

多人同遊
讚好：整潔度、職員與服務和客房舒適度
Good location, terrible view , getting luggage for parking streets away was a nightmare. Nice tiny clean comfortable room
於 2023 年 12 月住了 1 晚

8/10 不錯

Sheldon (Osoyoos)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The housekeeping frequency of every 4 days isn't enough in the summer months.
於 2023 年 11 月住了 7 晚

8/10 不錯

Hyun

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
They are always welcome us and double check about room condition which is comfortable. Staff are friendly.
於 2023 年 11 月住了 1 晚

10/10 優異

Belinda

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great quiet location and clean, relaxing room. This was for a work trip to attend a conference next door. I would stay here again.
於 2023 年 11 月住了 2 晚
Stefan 於 2023年11月28日的回應
Dear Belinda, We are delighted to read that you had a great stay at Mantra Terrace Brisbane! Our team is committed to providing our guests with comfortable and relaxing accommodations and we are glad that you found our room to be just that. We appreciate your kind words and are grateful for your patronage.We hope that you choose to stay with us again soon! Kind regardsStefan CorriganFront Office Manager

8/10 不錯

Wayne

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and convenient! Room was very musty like wet smell! Location was handy but very disappointing that although they advertised breakfast menu in tv in room they don’t actually do it!
於 2023 年 10 月住了 1 晚

10/10 優異

Micah

於 2023 年 10 月住了 3 晚

10/10 優異

Keith

於 2023 年 10 月住了 1 晚

4/10 欠佳

Deborah

家人同遊
讚好：職員與服務
不滿：住宿狀況
The room smelt quite bad - the drains were very slow so I imagine there was some drainage problem
於 2023 年 10 月住了 1 晚

10/10 優異

Ian

讚好：整潔度、職員與服務、設施服務和住宿狀況
After flying in from the West, i was given a room really early so i could get rest. Brilliant service
於 2023 年 9 月住了 1 晚

8/10 不錯

Alan

讚好：整潔度和職員與服務
於 2023 年 9 月住了 3 晚

10/10 優異

Peter

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Business area so was quiet on the weekend which suited us. East wall to fortitude valley coffe and bars.
於 2023 年 9 月住了 1 晚

10/10 優異

Connor

於 2023 年 9 月住了 1 晚

2/10 很差

Abby

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

4/10 欠佳

Davey

不滿：職員與服務和住宿狀況
Walls like paper (sound), staff like slugs (bar), fire alarms like normal (routine). With nights like this, I will be back, I guarantee it.
於 2023 年 8 月住了 1 晚

6/10 一般

Paul

伴侶同遊
讚好：職員與服務和住宿狀況
Check in was quick as we were very late checking in but only there 4 hours as partner had to go to work early
於 2023 年 8 月住了 1 晚

10/10 優異

David

家人同遊, 親子同遊, 伴侶同遊, 商務旅客, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Best place in Brisbane to stay the people working there awesome. And they have best coffee as well think i had 10 for day lol 😂. Rooms awesome 10 out 10 from me this place for me
於 2023 年 8 月住了 1 晚

10/10 優異

Toni

於 2023 年 8 月住了 3 晚

8/10 不錯

Richard

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 3 晚

8/10 不錯

Astha

於 2023 年 7 月住了 8 晚

8/10 不錯

Akiko

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Staff was very helpful & Nice. Pillow was all high and hard. Might need soft one too.
於 2023 年 7 月住了 1 晚
Hasnain | FO Team Leader 於 2023年7月14日的回應
Hi Akiko,Thank you for your lovely review and your feedback. We will definitely pass along your suggestions to our management as we make further improvements in our services. Kind regards,Hasnain

6/10 一般

Jo-Ann

商務旅客
讚好：整潔度和職員與服務
The rooms are very clean and tidy. Could use a bottle of water in the room.
於 2023 年 6 月住了 2 晚
Hasnain | FO Team Leader 於 2023年7月14日的回應
Hi Jo-Ann,Thank you for your feedback. There are water jugs in the room which can be filled in from the free standing water dispenser in the lobby or by one of our team members when requested. We hope to welcome you back for your next stay.Kind regards,Hasnain

10/10 優異

Melissa

商務旅客
讚好：整潔度、職員與服務和住宿狀況
I am always impressed with the staff and the convenience of Mantra on the Terrace.
於 2023 年 6 月住了 2 晚
Hasnain | FO Team Leader 於 2023年7月14日的回應
Hi Melissa,Thank you very much for your lovely feedback. Kind regards,Hasnain

10/10 優異

Claire

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚
Hasnain | FO Team Leader 於 2023年7月14日的回應
Hi Claire,Thank you for your 5 star review. Kind regards,Hasnain

8/10 不錯

GARY

伴侶同遊
讚好：整潔度
The hotel was quite ok. The room was small. The TV info showed breakfast was available but we were told at reception that they don’t do breakfast with no other explanation.
於 2023 年 6 月住了 1 晚
Hasnain 於 2023年6月25日的回應
Dear Gary,Thank you for taking the time to provide your feedback on your recent stay with us. We are pleased to hear that you enjoyed your stay overall. Please accept our sincerest apologies for any inconvenience closure of the restaurant may have caused. We have not been able to make the restaurant operational after its closure during Covid.We appreciate your feedback as it helps us to identify areas where we can improve our services. It is our goal to provide all of our guests with an exceptional experience, and we are glad to hear that you enjoyed your stay despite the closure of the restaurant. We hope to have the pleasure of welcoming you back in the near future. Yours sincerely, Hasnain FO Team Leader

8/10 不錯

Judy

讚好：整潔度和職員與服務
於 2023 年 6 月住了 1 晚
Hasnain 於 2023年6月18日的回應
Dear Judy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Hasnain FO Team Leader

10/10 優異

Daniel

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚
Hasnain 於 2023年6月18日的回應
Dear Daniel,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Hasnain FO Team Leader