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布里斯本橡樹萊斯康套房酒店的評價

4 out of 5
布里斯本橡樹萊斯康套房酒店
347 Ann Street, Brisbane, QLD

評價

8.8

優異

10 分評分，優異；951 則評價中有 466 則" "
8 分評分，不錯；951 則評價中有 363 則" "
6 分評分，一般；951 則評價中有 83 則" "
4 分評分，欠佳；951 則評價中有 30 則" "
2 分評分，很差；951 則評價中有 9 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.4/10 

設施服務

8.4/10 

住宿狀況

7.6/10 

環保程度

評價

8/10 不錯

Man Fu

家人同遊
讚好：整潔度、設施服務和住宿狀況
The suit is very big, very clean and well-equipped. Transportation and shopping are very convenient. But the bathroom is relatively small and has no bathtub. The whole suit is very big but there is no bathtub, which seems very contradictory.
於 2023 年 10 月住了 17 晚

10/10 優異

WING YEE

家人同遊
讚好：整潔度和客房舒適度
We stayed for 11 nights. Good location. Quiet and good security. The balcony is great and the open kitchen was equipped with all necessary utensils. My family enjoy the stay. Surely we shall return.
於 2023 年 2 月住了 11 晚
Jay 於 2023年2月25日的回應
Dear Wing Yee,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay NguyenFront Office ManagerOaks Brisbane Lexicon Suites

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
Nice hotel
There is around 5 - 10 minutes working distance from The Central station. The supermarket is nearby and also need to work around 5 - 10 minutes. There is only one week one time for room cleaning. If you did not stay more than one week, there is no room cleaning service during your stay. Overall is good. The staff is nice and help us to call taxi to airport.
於 2020 年 1 月住了 3 晚
Oaks Lexicon team 於 2020年2月11日的回應
Dear Guest, Thank you for your time and feedback. We are glad you have enjoyed your stay here at the Lexicon. It's very gratifying to see our team took great care of you and that our location really worked for you. I have to agree being just 200 meters from central station is very convenient. You will be happy to know as well that our daily services are available for shorter and longer stays, It simply depends on the package options you reserve. Thank you again for your review and we look forward to having you back again at the Oaks Lexicon. Kind regards

8/10 不錯

Kwok Dora

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Will consider for next visit
The location is good and convenience. Staff are nice and helpful.
於 2019 年 12 月住了 3 晚
Oaks Lexicon 於 2020年1月4日的回應
Dear Dora, Thank you for your review. It's great to see that you had a good time and especially that our helpful team was among the high lights. We look forward to having you back again for an even better experience. Kind regards

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
acceptable price and location. good service from staff
於 2019 年 12 月住了 1 晚
Oaks Lexicon 於 2019年12月19日的回應
Dear Guest, Thank you for your review. It's great to see our team were able to impress. We look forward to seeing you back again soon. Kind regards

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
nice enviroment, near rail station, good service of staff
於 2019 年 12 月住了 2 晚
Oaks Lexicon 於 2019年12月19日的回應
Dear Guest, Thank you for your review. It's great to see you had a good time and that our teams service was a highlight. we hope to see you back again soon. Kind regards

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
設施齊全 乾淨安靜 服務人員溝通好
於 2019 年 10 月住了 2 晚
Oaks Lexicon 於 2019年10月14日的回應
Dear guest, Thank you for your review. it's great to see your stay was 5/5 and that our teams service was one of the highlights. We look forward to hosting you again soon. Kind regards

10/10 優異

YingChi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
讚
飯店整體都很棒
於 2019 年 3 月住了 3 晚
Oaks Lexicon 於 2019年3月31日的回應
Dear Ying Chi, Thank you for your review. It's great to see you enjoyed your stay and we look forward to having you back again soon. Kind regards

10/10 優異

WEN-HUAI (離車站遠了一點)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
盛橡詞典飯店
物超所值的住宿, 距離中央車站步行只要4分鐘, 附近交通方便, 走到市中心也只要10幾分鐘就到, 房間乾淨整齊, 有廚房和洗衣機和烘乾機很方便, 但沒有無線上網, 晚上的時候透過陽台還可以看到布里斯本的夜景
於 2019 年 2 月住了 3 晚
Oaks Lexicon 於 2019年3月17日的回應
Dear Wen-huai, Than you for your review and we are so happy you had such a great time. I have to agree the city lights at night are very beautiful. We hope to see you back again soon. Kind regards Oaks Lexicon

8/10 不錯

真實旅客

伴侶同遊
讚好：職員與服務和住宿狀況
Location is perfect. Staff are helpful. But the toilet is not clean enough.
於 2018 年 12 月住了 8 晚
Oaks Lexicon 於 2018年12月22日的回應
Dear Guest, Thank you for your review. While I am happy to see you had a great stay and that our staff were very helpful, I do apologise regarding the bathroom. You will be happy to know I have addressed this issue with our Housekeepers and put in place additional procedures to make sure your next stay with us is far superior. Thank you again for your review and we look forward to seeing you next time. Kind regards

8/10 不錯

DL (Hong Kong)

家人同遊
讚好：整潔度、設施服務和住宿狀況
Convenient within 3 mins walk to Central station. Walkable distance to the city area. Spacious room with cooking facilities.
於 2018 年 12 月住了 3 晚
Oaks Lexicon 於 2018年12月22日的回應
Dear Guest, Thanks for your feedback. It's awesome to see your stay was so enjoyable for you. We hope to see you back soon. Kind regards

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Recommended to travellers
Stayed for 2 nights...Just 5 mins to central station.
於 2018 年 3 月住了 2 晚
Crystal 於 2018年3月24日的回應
Thank you for reviewing your stay at Oaks Lexicon, we look forward to welcoming you back in the near future.

10/10 優異

Kai Lun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 12 月住了 1 晚
Crystal 於 2018年2月4日的回應
Thank you for your review from your recent stay with Oaks Lexicon.

8/10 不錯

So Yan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度

10/10 優異

YUN FAI DONALD

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
彷如在家的感覺
設備齊全的廚房，可在陽台用餐，感覺超正

8/10 不錯

wing cheung

讚好：職員與服務、住宿狀況和客房舒適度

8/10 不錯

Wei-Ta (taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good and large room with fine facilities

8/10 不錯

CK (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice 2 nights' stay
The location of the apartment is good, it only takes about 5 minutes walk to the Central Station. The room is spacious, clean and comfortable. One thing I especially wanted to raise is the lady staff who is very helpful, she was on duty on 2 July night as we arrived late at around 10pm. Originally we have booked a room for 3 adults, but the room only have a double bed, we needed an extra bed. We agreed an extra bed should be added on next day as the housekeeping staff was off at the moment. After a while, the lady staff rang our room's bell and carried a folded bed with her, I felt unbelievable for her enthusiasm in helping us. I think she should be a valuable asset for the hotel.CK

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

yin ha (香港)

讚好：客房舒適度
不滿：職員與服務
Management very poor
我們到埗時間是晚上1130pm，receiption 已經沒有人辦工，便按照大門前指示打電話，沒有人接聽，只有錄音，留下電話也沒有人覆，打了很多次，差不多一小時，便決定打emergency call 到它們同一集團另一酒店，才得到指示取到room key. Why they dont ask people to ring the emergency number directly？

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
ANN，St
交通方便

10/10 優異

emrys.hu (shanghai)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店位置不错、设施齐全、整洁舒适。
酒店的位置就在中央车站边上，去市区的商业街非常近。

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
Comfortable rooms, and nice location
The rooms are so nice as well as the kitchen. It's near the central station, and the queen street mall. There are a few supermarket near queen street mall, and it's a nice option to buy some fresh food from the supermarket and cook them by yourselves. Everything is nice except the room rate. I would like to recommend this apartment if you don't need to care your budget.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
excellent
We booked a 2-bedroom apartment and the rooms are huge! The furniture are quite nicely designed for travelers (with free cleaners). We stay in 22nd floor and the view (towards north) is fantastic. The staff are really friendly and helpful. The only complaint is that there is no staff at the counter after 10pm, which is a bit inconvenient for late check-in guests. Well, given the low cost, I think it's reasonable (get a hotel if you really need 24x7 service).

2/10 很差

Jee Hae

商務旅客
不滿：住宿狀況
The shower only had boiling hot water and icy cold water. I couldn't get any temperature that I could use for a shower.
於 2024 年 4 月住了 2 晚

10/10 優異

Rajeev

親子同遊
讚好：整潔度、設施服務和住宿狀況
Near to the city centre. Safe and quiet
於 2024 年 2 月住了 2 晚

8/10 不錯

Kerri

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Comfy bed, walking distance to shops and restaurants, secure parking - for an additional cost. There were some maintenance issues that need to be rectified.
於 2024 年 1 月住了 1 晚

10/10 優異

kim

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Had a wonderful stay. Balcony chairs could be replaced wicker broken in the seats. Morning staff lovely and helpful. Would stay again.
於 2023 年 11 月住了 2 晚

10/10 優異

John

讚好：整潔度和住宿狀況
It was in a good location and the staff were friendly
於 2023 年 9 月住了 16 晚
Gyan Pillay - Hotel Manager 於 2023年10月19日的回應
Dear John Thank you for your survey response via Expedia, which is greatly appreciated. I will share your comments about our staff and look forward to welcoming you back to Oaks Lexicon Suites in the near future.

6/10 一般

Kim

讚好：整潔度和住宿狀況
於 2023 年 9 月住了 1 晚
Oaks Brisbane Lexicon Suites 於 2023年9月23日的回應
Dear Kim,Thank you for your 3/5-star review. In order to continually provide our guests with outstanding service, we would love to know more about your experience and any shortcomings you may have experienced. Once again, thank you for taking the time to provide us with a review, and we hope to welcome you again in the future. Warm Regards,Oaks Brisbane Lexicon Suites

8/10 不錯

真實旅客

家人同遊
讚好：整潔度和客房舒適度
Hotel in CBD with free after hours street parking
The best thing about this hotel is that there are 4 car park lots for visitors who get to park for free (in CBD!) for up to 4 hours. From 5pm onwards, there are many private car parks around which charge AUD$5 for overnight parking for 12 hours. If you time your schedule, you will not have to pay for the AUD$39 per night parking! The hotel is basic, and the corridors were rather narrow, but the two room apartment I stayed in was spacious, and had a lovely view of the city. Beds were firm, and the kitchenette was well equipped. The hotel is a short walk away from eating areas.
於 2023 年 7 月住了 1 晚

10/10 優異

Rohan

讚好：整潔度、設施服務和住宿狀況
GREAT LOCATION ROOMS A BIT PLAIN AND BORING BUT BEAUTIFUL VIEWS AND DID THE JOB
於 2023 年 6 月住了 1 晚
Gurinder 於 2023年7月8日的回應
Dear Rohan, thank you for taking the time to share your recent experience through Expedia. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, The Oaks Team

8/10 不錯

真實旅客

讚好：整潔度和客房舒適度
於 2023 年 6 月住了 7 晚
Oaks Brisbane Lexicon Suites 於 2023年7月3日的回應
Hi there!Thank you for choosing to stay at our hotel and for taking the time to share your feedback with us. We appreciate your honest rating of 8/10 stars.At our hotel, we strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we may have fallen short of your expectations during your stay.Your feedback is valuable to us as it helps us identify areas for improvement. We would greatly appreciate it if you could provide us with more specific details about your stay, such as the aspects that you found satisfactory and the areas where you believe we could enhance our services.Thank you for choosing our hotel, and we look forward to serving you better in the future.Warm regards,Oaks Brisbane Lexicon Suites

10/10 優異

Russell

多人同遊
讚好：整潔度、設施服務和住宿狀況
Pool was not heated
於 2023 年 6 月住了 3 晚
Oaks Brisbane Lexicon Suites 於 2023年7月3日的回應
Dear Russell,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconveniences or shortcomings you experienced during your time with us, however we thank you for your five-star review! As a team committed to providing exceptional service, we take your concerns seriously and appreciate the opportunity to address them.We hope to welcome you again in the future. Warm Regards,Oaks Brisbane Lexicon Suites

8/10 不錯

Jeff

讚好：整潔度、設施服務和住宿狀況
Great location. Well appointed appartment. Bathroom wall had dirt marks and blood but otherwise clean
於 2023 年 6 月住了 2 晚
Gurinder 於 2023年6月17日的回應
Dear Jeff, Thank you for taking the time to share your recent experience through Expedia. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Your issues with the pillows has been passed onto housekeeping. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, The Oaks Team

10/10 優異

Slava

於 2023 年 4 月住了 2 晚
Oaks Brisbane Lexicon Suites 於 2023年5月20日的回應
Dear Slava,Thank you for your five-star review!We were absolutely thrilled to see your kind and generous review of our hotel! Thank you so much for taking the time to share your experience and award us with a fantastic five-star rating. It is reviews like yours that make our team's hard work and dedication truly worthwhile.We look forward to welcoming you in the future!Warm Regards,Oaks Brisbane Lexicon Suites

6/10 一般

Julie

於 2023 年 3 月住了 8 晚
Oaks Brisbane Lexicon Suites 於 2023年5月21日的回應
Dear Julie,Thank you for choosing to stay at our hotel and for taking the time to share your feedback with us. We appreciate your honest rating of 3/5 stars.At our hotel, we strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we may have fallen short of your expectations during your stay.Your feedback is valuable to us as it helps us identify areas for improvement. We would greatly appreciate it if you could provide us with more specific details about your stay, such as the aspects that you found satisfactory and the areas where you believe we could enhance our services.Thank you for choosing our hotel, and we look forward to serving you better in the future.Warm regards,Oaks Brisbane Lexicon Suites

10/10 優異

Jessie

家人同遊
讚好：整潔度和設施服務
Easy check in, nice big spacious room. Good price, staff were helpful. Will go back.
於 2023 年 3 月住了 1 晚
Oaks Brisbane Lexicon Suites 於 2023年5月20日的回應
Hi Jessie,We are delighted to hear that your stay with us was nothing short of exceptional. Providing our guests with outstanding service and creating a memorable experience is our top priority, and we are thrilled to learn that we succeeded in doing so during your visit.We look forward to welcoming you in the future!Warm Regards,Oaks Gold Coast Hotel

10/10 優異

Gary

讚好：整潔度和住宿狀況
Reliable and value for money
於 2023 年 3 月住了 1 晚

8/10 不錯

Carleton

家人同遊
Needs a bit of maintenence (eg scuffed doors) and couldn't completely block out noise/light from outside at night. But good location and size. Fine for a night or two.
於 2023 年 2 月住了 1 晚
Jay 於 2023年2月21日的回應
Dear Carleton,Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Jay NguyenFront Office ManagerOaks Brisbane Lexicon Suites

8/10 不錯

Elizabeth

讚好：整潔度和客房舒適度
於 2023 年 1 月住了 1 晚
Jay 於 2023年2月4日的回應
Dear Elizabeth,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay NguyenFront Office ManagerOaks Brisbane Lexicon Suites

10/10 優異

Norman (Mullan)

家人同遊, 伴侶同遊
讚好：整潔度和設施服務
Great location and fair price
Jay 於 2023年1月21日的回應
Dear Norman,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay NguyenFront Office ManagerOaks Brisbane Lexicon Suites

10/10 優異

Garon (Holladay)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
New favorite place to stay. Great value!
Jay 於 2023年1月21日的回應
Dear Garon,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay NguyenFront Office ManagerOaks Brisbane Lexicon Suites

10/10 優異

Sandra

伴侶同遊, 商務旅客
讚好：整潔度、設施服務和住宿狀況
Loved the location, friendly staff. clean rooms
Jay 於 2023年1月12日的回應
Dear Sandra,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay NguyenFront Office ManagerOaks Brisbane Lexicon Suites

8/10 不錯

Sandra

家人同遊, 伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Comfortable and quiet property central to everything you need. Walking distance to gardens and city shopping. Very neat and well kept
Jay 於 2023年1月12日的回應
Dear Sandra,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay NguyenFront Office ManagerOaks Brisbane Lexicon Suites

8/10 不錯

Stuart

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Great staff. Getting a little dated. Great location, close to Central Station, Riverside, Shopping
Amit Anand 於 2022年12月8日的回應
Dear Stuart, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Amit Anand

10/10 優異

Elizabeth

讚好：整潔度和客房舒適度
於 2022 年 11 月住了 8 晚
Amit Anand 於 2022年12月8日的回應
Dear Elizabeth, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Amit Anand

10/10 優異

Lauren

多人同遊
讚好：整潔度、設施服務和住宿狀況
Great value. Room was perfect. 2 bathrooms with balconies off each bedroom. Parking was easy, pool was heated and the view was brilliant!
於 2022 年 11 月住了 2 晚
Jay 於 2022年11月17日的回應
Dear Lauren,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay NguyenFront Office ManagerOaks Brisbane Lexicon Suites

10/10 優異

Tracy

商務旅客
讚好：整潔度和客房舒適度
Would definitely return
The accommodation was very good. The staff were friendly and accommodating. I would definitely consider staying here again. The apartment was comfortable, clean and equipped with all necessities, including a functional kitchen and appliances, to ensure a pleasant stay.
於 2022 年 11 月住了 1 晚
Jay 於 2022年11月12日的回應
Dear Tracy,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay NguyenFront Office ManagerOaks Brisbane Lexicon Suites