Dear Pinky, Thankyou for your review. Our reception desk is manned everyday from 7am Monday-Saturday and from 8am on Sundays. There are occasions whereby the staff are attending to guest needs however there is always someone on site. Thankyou

Hi Lyndell,Thankyou for taking the time to comment on your stay with us. Apologies for the cutlery draw, that is not acceptable, there should be sufficient cutlery there for our guests to use. With regards to the noise, unfortunately we have no control over the external noise from the pub, however the council do regularly conduct checks to ensure the decibels are within the required regulations.All the best

Dear David,Thankyou for your taking the time to comment on your recent stay with us. I think your comments say it all so need for me to elaborate any further thankyou very much. All the best

Dear Kerrie,Thankyou for a wonderful rating of our property. Glad you enjoyed your stay and hope you enjoy your trip up North.All the best

Hi Mark, Thankyou for feedback. The hotel is definitely non smoking and is specified on all registration cards which guests sign. We are in the midst of discussions with landlords about continuing our refurbishment of the hotel. Thankyou

Dear Malachai, Thankyou for the 5 out of 5 review very much appreciated. Regards

Dear So Hyun, Thankyou for the 10 out of 10 review, glad you enjoyed your stay.

Dear Jennifer, Thankyou for the 10 out 10 rating glad you had a wonderful stay. All the best

Hi Samantha, Beautiful review thankyou very much. I think most would agree the location is great and ideal for those wanting to access the city and the Gabba. Please do not hesitate to contact us when you next visit Brisbane. All the best

Dear Patricia, Thankyou for your feedback. I will speak to the housekeepers regarding the cleanliness as it is unacceptable that items be left in drawers. With regards to the air conditioning as discussed during your stay, if the temperature is set at 16 degrees, the air conditioner will freeze up and will not operate properly. Apologies for any inconvenience this may have caused during your stay. Regards

Dear Vicky, Thankyou for your kind words, very happy to help and glad you enjoyed your stay. All the best

Dear John, Thankyou for a wonderful review. I think most would agree the location is fantastic and close to the GABBA, city and easy access to public transport. Hope to see you again. Regards

Dear Christine, Thankyou for your feedback. We are in the process of a refurbishment which includes painting, carpet and bathrooms. Hopefully on your next visit you will see the difference. Kind Regards

Dear Tamara, Thankyou for your review of Quest on Story Bridge. We do try to make it feel like a home away from home so glad enjoyed your new home if only for one night. Hope to see you again soon. Regards

Dear Stephanie, Thankyou for taking the time to rate our property. 10 out of 10 speaks volumes so thankyou very much. Kind Regards

Dear Brian & Meryll, Thankyou for your very kind words and lovely review. We pride ourselves on our cleanliness and our personalised service, ensuring that each and every guest has a wonderful stay. Hope to see you again sometime in the near future.

Dear Walter, Thankyou for your feedback on Quest on Story Bridge. We are in the midst of refurbishing our apartments with different furnishings etc and hope to have this completed by year's end. Appreciate the feedback and we will definitely look into placing the TV in a more suitable spot. Regards

Dear Anonymous, Thankyou for your feedback. Our loft style apartments are ideal for families and groups. We also have fans available on request. Thankyou

Dear Traveler, Thankyou for taking the time to review our property. Having the Story Bridge hotel across the road is handy especially when attending an event over there. Look forward to welcoming you back one day. Regards

Dear Traveler, Appreciate you taking the time to comment on your recent stay with us. Glad you enjoyed the property and that the staff were able to assist during your stay. Kind Regards

Dear Leslie, Thankyou for taking the time to review your stay with us. many would agree the location is great and the accessibility to public transport is a huge benefit. Enjoy the new year. All the best

Dear Tasuku, Appreciate you taking the time to review our property. Sorry to hear you only rated us 2 star. It would be great if you could contact the property directly as we would like to know more as to why your experience was not to your expectations. Regards

Dear Michelle, Thankyou for your very kind words and a wonderful review. Glad you had an enjoyable stay and were able to experience everything that Kangaroo Point has to offer. Hope to see you again. Kind Regards

Dear Traveler, Thankyou for your review. Pleasing to receive a 5 star rating for cleanliness and hotel condition I will definitely pass this on to the team. All the best

Dear Traveler, Thankyou for your very kind words. Our goal besides quality service and a quality product is to understand the guest needs and requirements so it was very pleasing to read we were able to assist on this occasion. Stay safe during COVID-19 and hope to see you again when it is all over. Kind Regards

Hi Cheryl, Thankyou for the 5 star review glad you had a wonderful time. Hope to see you again at Quest on Story Bridge. Regards

Dear Traveler, Thankyou for your 5 star review very much appreciated. Regards

Dear Mike, Thankyou for rating our property glad you enjoyed your stay. Regards Michael

Thank you very much for your review. From all at Quest Story Bridge.

Dear Anonymous, Thankyou for taking the time to review your recent stay with us. Glad the staff were able to assist with your inquiries and missing items. Regards

Dear Traveler, Thankyou for your feedback. We are in the process of completing a refurbishment with new carpet and new paint along with furniture and updated lighting in the apartments. Hope to have this all completed over the next six months. Kind Regards

Thankyou for your comments. We would love to receive more feedback from you with regards to what you meant by the size and the layout of the rooms. Feel free to contact us directly as it would be greatly appreciated. All the best

Dear Traveler, Appreciate you taking the time to review your recent stay with us. Kind Regards

Dear Ken, Thankyou for your 5 star rating very much appreciated and glad you had a wonderful stay with us. Regards

Dear Traveler, Thankyou for taking the time to review our property. Hope you enjoyed your stay with us. Regards

Dear Anonymous, Thankyou for your 5 star review of Quest on Story Bridge. Glad you enjoyed your stay and hope to see you again soon. Feel free to tell your family & friends about us as well. Regards

Hi Gary, Thankyou for taking the time to rate your recent stay with us. Hope to see you again when you are next in Brisbane. All the best

Hi Traveler, Thankyou for your review and glad you enjoyed the location. Appreciate your feedback on the TV remotes I will ensure the housekeeping staff are checking these more thoroughly prior to guests arrivals. Kind Regards

Dear Traveler, Thankyou for your 4 star review very much appreciated. Regards

Dear Anonymous, Thankyou for the 5 out of 5 review very much appreciated. Glad you had a wonderful stay and we do hope to see you again soon. Regards

Dear Traveler, Appreciate you taking the time to review our property. Great to receive a 5 star review. All the best

Dear Traveler, Thankyou for your review and great to read that you had a good time and enjoyed the location. All the best

Dear Kevan, Firstly thankyou for returning after 5 years away. Always pleasing no to know our guests like to return due to the location, service and amenities. Look forward to seeing you again soon. Regards

Dear Anonymous, Great review thankyou very much. Hope to see you again. Kind Regards