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南岸濱江大酒店的評價

4 out of 5
南岸濱江大酒店
20 Montague Road, South Bank, South Brisbane, QLD

評價

7.6

不錯

10 分評分，優異；1001 則評價中有 249 則" "
8 分評分，不錯；1001 則評價中有 440 則" "
6 分評分，一般；1001 則評價中有 190 則" "
4 分評分，欠佳；1001 則評價中有 72 則" "
2 分評分，很差；1001 則評價中有 50 則" "

8.0/10 

整潔度

8.4/10 

職員與服務

7.4/10 

設施服務

7.2/10 

住宿狀況

7.2/10 

環保程度

評價

6/10 一般

WAI MAN

Convenient in south Brisbane
於 2024 年 4 月住了 3 晚

8/10 不錯

WEN HSIN

於 2023 年 10 月住了 2 晚

2/10 很差

Vincent Win Fai

於 2023 年 9 月住了 3 晚

10/10 優異

Shuk Yee

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Value for money !
Stay with 2 kids, a sofa bed prepared for us with a very comfortable mattress on it. Very clean accommodation with everything we need in nice condition. Very nice staff made us feel like home. Free undercover parking is excellent and short walk to southbank parkland and eateries.
於 2020 年 1 月住了 1 晚

6/10 一般

WAI KEUNG

商務旅客, 多人同遊
不滿：整潔度
於 2019 年 11 月住了 3 晚

8/10 不錯

Leung

讚好：整潔度和職員與服務
酒店員工的服務態度很好，地理位置都很好可以去到超市，坐車容易。不過要限WIFI，住5日只給2.5GB，只是再向前台要求需要多略流量，職員也答應：）平均不錯！
於 2019 年 10 月住了 5 晚

6/10 一般

Yip

於 2019 年 7 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 3 晚

6/10 一般

Cheryl and Terry

於 2024 年 4 月住了 7 晚

6/10 一般

Ronesh

不滿：職員與服務
Good location
於 2024 年 3 月住了 9 晚

10/10 優異

Robin

讚好：設施服務
Gorgeous place and so comfortable
於 2024 年 3 月住了 2 晚

8/10 不錯

Júlia

讚好：整潔度、職員與服務和設施服務
.
於 2024 年 3 月住了 3 晚

8/10 不錯

Henk

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Was ideal for our needs
於 2024 年 3 月住了 3 晚

6/10 一般

Emily

商務旅客
讚好：職員與服務
不滿：整潔度
Great location for access to South Brisbane Museums and galleries. But facilities in room old, tatty and not very clean. Nice bed though and lovely staff. (Just building needs a refurb)
於 2024 年 3 月住了 2 晚

8/10 不錯

GRAHAM

伴侶同遊
讚好：整潔度和住宿狀況
不滿：設施服務
Be aware of being charged for a commodity or service you did not have. It took me a week to get a refund.
於 2024 年 2 月住了 2 晚

2/10 很差

Geoffrey

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This hotel needs a total refurbishment. It’s not in a very good location right next to the highway! The curtains/carpets are filthy & the room smelt musty & awful! We needed to check out a day early but would have done so even if we didn’t need to.
於 2024 年 2 月住了 3 晚

8/10 不錯

Stewart

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

4/10 欠佳

EDWARD

於 2024 年 2 月住了 1 晚

10/10 優異

Clare

讚好：職員與服務
Was very comfy and staff ever so friendly.
於 2024 年 1 月住了 2 晚

8/10 不錯

Matthew

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Stefan

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

8/10 不錯

Michael

讚好：整潔度、職員與服務和設施服務
The room was a little dated, but at the price you pay, that is expected. The room was tidy and the pool area, although small, was lovely. The location was great, a short walk to Southbank etc. I would happily stay there again.
於 2024 年 1 月住了 1 晚

8/10 不錯

Wayne

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚

6/10 一般

Jillian

讚好：整潔度和職員與服務
於 2024 年 1 月住了 2 晚

8/10 不錯

Karlee

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great last minute accomodation, great staff and room accommodated us for what we needed.
於 2024 年 1 月住了 1 晚

8/10 不錯

Kirsty

家人同遊
讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

4/10 欠佳

Stefan

不滿：職員與服務和住宿狀況
Located conveniently close to delightful restaurants that offer a tourist-friendly atmosphere. Within walking distance of cultural attractions like museums and libraries. Experienced some confusion regarding daily services provided by the staff.
於 2024 年 1 月住了 2 晚

6/10 一般

Jason

於 2024 年 1 月住了 3 晚

8/10 不錯

Christoph

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 3 晚

6/10 一般

Jacqui

伴侶同遊
讚好：職員與服務
不滿：住宿狀況
The location is excellent, but the hotel is old and tired. There were so many things loose and moldy in the bathroom. I guess you get what you pay for, but unless they renovate, we won't be back. renovate
於 2023 年 12 月住了 4 晚

6/10 一般

Lesley

讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall good facilities, was smelly in room as curtsins need a good wash or throw them out. Also some problems with sewerage smell in bathroom. Tv did not work but receptionist quickly rectified staff friendly and helpful!
於 2024 年 1 月住了 1 晚

4/10 欠佳

Tutshapol

不滿：職員與服務和住宿狀況
It’s two stars.
於 2023 年 12 月住了 2 晚

8/10 不錯

???

讚好：職員與服務和設施服務
洗面所の水の流れが悪くて残念だった。
於 2023 年 12 月住了 4 晚

2/10 很差

Hui

不滿：整潔度、職員與服務和住宿狀況
The worst hotel experience, the front desk service was not good, and there was a huge gap between the online pictures and the actual results. The room smelled loud and the noise was loud. There is no beautiful view as seen on the website. Everything is uncomfortable.
於 2023 年 12 月住了 2 晚

6/10 一般

Jesse

親子同遊
不滿：設施服務
於 2023 年 12 月住了 2 晚

6/10 一般

Kelly

家人同遊
不滿：整潔度和職員與服務
Bed sheets had stains on them
於 2023 年 12 月住了 4 晚

6/10 一般

ANTHONY

讚好：職員與服務
不滿：整潔度和住宿狀況
Rough Round the edges, but adequate.
I stay at the riverside hotel for a week ,location was superb. Hotel had a pool, which was not a massive size,but very refreshing. Condition of the room wasn't great, furniture seemed very old (bed falling falling to pieces, even though i slept well, and air conditioning was not in a good condition, but functional. Staff at reception were very friendly & helpful, particularly Michael.
於 2023 年 12 月住了 7 晚

6/10 一般

Paul

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Very old room, never updated
The hotel room was very old with original fixtures and furniture that were very dated and worn. This was a 3 star hotel at best with a $225 per night rate. Would not recommend.
於 2023 年 12 月住了 1 晚
Avito Nakalevu - FOM 於 2024年1月20日的回應
Dear Paul, Thank you for your time in posting a review regarding your recent stay with us. Please note all rooms are individually owned, and we are working closely with the unit owners to refurbish their units. We hope to see you again one day. Kind Regards

8/10 不錯

Lyndyl

讚好：設施服務
Liked convience to public transport. Access from bridge better than Fleet Lane. Felt safer.
於 2023 年 12 月住了 1 晚
Avito Nakalevu - FOM 於 2024年1月20日的回應
Dear Lyndyl, Thank you very much for taking the time to write such lovely feedback. I am glad to hear that you've felt safer staying with us, which is our main priority. Again, thank you for booking with us, and we hope to see you again one day. Kind Regards

2/10 很差

Roxanne

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
dumb
Booked a room and had overbooking, didnt get room or refund, not happy
於 2023 年 12 月住了 1 晚
Avito Nakalevu - FOM 於 2024年1月20日的回應
Dear Roxanne,Thank you for your feedback. After investigating, I can confirm that you did not cancel your booking through Expedia, hence there is no refund. Kind Regards

8/10 不錯

Jason

伴侶同遊
讚好：整潔度、職員與服務和設施服務
於 2023 年 12 月住了 1 晚

8/10 不錯

Shantha

伴侶同遊
讚好：整潔度和職員與服務
Only one key given to 2 people, which is annoying. Breakfast should have a cheaper continental option
於 2023 年 12 月住了 7 晚
Avito Nakalevu - FOM 於 2024年1月20日的回應
Dear Shantha, Thank you for staying with us and taking the time to post your feedback. We do provide the 2nd key at reception and it is usually available if requested. I have passed on your feedback regarding the continental option to our Restaurant Manager. Again, thank you, and we hope to welcome you back in the future.

6/10 一般

Tammy

讚好：職員與服務
於 2023 年 12 月住了 1 晚

10/10 優異

Troy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good rooms and helpful staff.
於 2023 年 12 月住了 1 晚
Avito Nakalevu - FOM 於 2024年1月20日的回應
Dear Troy, Thank you very much for taking the time to write such lovely feedback and we look forward to welcoming you back to Riverside Hotel shortly.

10/10 優異

MANOEL

讚好：整潔度、住宿狀況和客房舒適度
Ótimo custo benefício
Localização muito boa, 400m da estação de train, quartos confortáveis, café da manhã por 25 Dolores australianos, mas vale muito a pena, muito bem servido… em resumo, uma ótima opção de hospedagem no lado sul de Brisbane, a poucos minutos a pé do centro da cidade. Recomendo
於 2023 年 12 月住了 3 晚

8/10 不錯

Kim

於 2023 年 12 月住了 1 晚
Avito Nakalevu - FOM 於 2024年1月20日的回應
Dear Kim, Thank you for providing feedback regarding your recent stay with us. We look forward to seeing you again shortly. Kind Regards

8/10 不錯

Jane

伴侶同遊
讚好：整潔度和職員與服務
very convenient location for West End, South Bank and City. Comfortable basic.
於 2023 年 12 月住了 2 晚
Avito Nakalevu - FOM 於 2024年1月20日的回應
Dear Elisabeth, Thank you very much for taking the time to write such lovely feedback and we look forward to welcoming you back to Riverside Hotel shortly.

10/10 優異

Zoey

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I would definitely stay here again. Very happy and check in and out was really easy.
於 2023 年 12 月住了 1 晚
Avito Nakalevu - FOM 於 2024年1月20日的回應
Dear Elisabeth, Thank you very much for taking the time to write such lovely feedback and can't wait to welcome you back to Riverside Hotel.

8/10 不錯

Elisabeth

家人同遊
It was very clean and close to everything. Professional service by personal.
於 2023 年 12 月住了 2 晚
Avito Nakalevu - FOM 於 2024年1月20日的回應
Dear Elisabeth, Thank you so much for taking the time to write such lovely feedback and we look forward to welcoming you back to Riverside Hotel shortly.

10/10 優異

Denise

讚好：整潔度、職員與服務和客房舒適度
Fabulous Customer Service
Eliza in Reception is a Goddess of Customer Service and friendliness. Quiet and clean one bedroom unit although the renovations that ongoing are needed as it is a bit tired. Great location for walk around.
於 2023 年 11 月住了 6 晚
Eliza 於 2024年1月1日的回應
Him Denise, Firstly let me wish you a HAPPY NEW YEAR!Thank you for taking the time to leave a review for the hotel and i appreciate your kind words, i am happy to have made a lasting impact on your holiday!Sorry i didnt get to say goodbye, hopefully we will see you next time you venture back to Aus, sooner rather than later this time round i hope )Thanks AgainRegardsEliza and The Team at Riverside Hotel Southbank