標準公寓, 1 間臥室, 城市景 | 客廳 | 50 吋平面電視連數碼電視頻道、電視

汽水服務式住宅的評價

4 out of 5
汽水服務式住宅
27 Cordelia St, South Brisbane, QLD

評價

9.0

卓越

10 分評分,優異;769 則評價中有 469 則" "
8 分評分,不錯;769 則評價中有 212 則" "
6 分評分,一般;769 則評價中有 57 則" "
4 分評分,欠佳;769 則評價中有 24 則" "
2 分評分,很差;769 則評價中有 7 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

Chi Wai

於 2024 年 2 月住了 13 晚
Ryan Montgomery 於 2024年3月20日的回應
Hi Chi Wai,Thank you for your feedback and for rating us 4 out of 5! We're glad to hear that you had a positive experience overall. We value your input and hope to have the opportunity to welcome you back for an even better stay in the future!Kind Regards, Ryan MontgomeryGeneral Manager

6/10 一般

Shuk fun Alice

家人同遊
讚好:客房舒適度
不滿:職員與服務
We found little flies come out from the floor drain of the washrooms. We made feedback to staff and they said it was common in the apartment and just add some insecticide to kill them. It is my first time to Australia in Dec and we did not experience such before as we are used to travel in autumns.
於 2019 年 12 月住了 4 晚
SODA Reception 於 2019年12月15日的回應
Hi Shuk, thankyou for your feedback, we are always looking for ways to improve our guests experience thus we offer our condolences that you were not happy with the standard of the room.

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
環境寬敞、乾淨,適合家庭出遊!交通方便!就近有開7天超市!補給家庭所需!但常衹開I 部升降機!供十幾層住客共用,實在不便!建議于繁忙時間開啟2台升降機以供使用!
於 2019 年 8 月住了 3 晚
SODA Reception 於 2019年11月13日的回應
Good Morning, Thank you for your review. We hope to welcome you back to SODA Apartments in the near future. Kind Regards,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 4 晚
SODA Reception 於 2019年11月13日的回應
Thanks for the 8/10! We appreciate the feedback and we always try to improve our service. We are glad to hear that you enjoyed your stay with us while visiting Brisbane and look forward to having you stay with us again soon. Kind regards, SODA Reception

8/10 不錯

KAU

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
方便
位置方便,步行可到南岸公園及皇后街,提供免費車位。
於 2019 年 8 月住了 2 晚
SODA Reception 於 2019年8月12日的回應
Good Morning, Thank you for your review. We hope to welcome you back to SODA Apartments in the near future. Kind Regards, Alana SODA Reception

10/10 優異

真實旅客

家人同遊
讚好:整潔度、設施服務和住宿狀況
The room is tidy and neat . The pantry is clean and well equipped.
於 2019 年 6 月住了 8 晚
SODA Reception 於 2019年7月30日的回應
Thanks for the 5/5! We are glad to hear that you enjoyed your stay with us while visiting Brisbane and look forward to having you stay with us again soon. Kind regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean and comfy
於 2019 年 5 月住了 5 晚
SODA Reception 於 2019年5月13日的回應
Thanks for the 10/10! Kind Regards,

10/10 優異

KF

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The apartment is close to shops, transport, entertainment and the City. The room was carefully cleaned and the staff was very helpful. Would be our number one choice when we visit Brisbane again.
於 2019 年 2 月住了 8 晚
SODA Reception 於 2019年3月19日的回應
Hi KF, We are happy to hear that you enjoyed staying with us while visiting Brisbane and would do so again in the future :) We will see you again! Kind Regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 2 月住了 8 晚
SODA Reception 於 2019年4月3日的回應
Thanks for the 5/5! We hope to have you stay with us again soon :) Kind Regards,

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務和住宿狀況
附近有超市,很方便。停車場巷子頗小要小心開。要注意open hour,平日6pm,假日5pm就下班了,晚到要到停車場的信箱拿鑰匙。
於 2019 年 3 月住了 1 晚
SODA Reception 於 2019年3月19日的回應
Thanks for taking the time to leave a review :) We hope to see you again soon! Kind Regards,

10/10 優異

Ming cheng

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 2 晚
SODA Reception 於 2019年3月5日的回應
Thanks for the 10/10! :) Kind Regards

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to everything, the premisesThe two-bedroom apartment was clean and comfortable, well-maintained. The view was good and wide. Cordelia Street is a busy road and the traffic noise was a bit loud in the morning. The only downside of tge apartment is that the second bedroom is not air-conditioned and the ceiling fan is not good enough in hot Brisbane summer nights.
於 2019 年 2 月住了 7 晚
SODA Reception 於 2019年4月1日的回應
Thank for taking the time to leave a review on your stay with us here at SODA Apartments. We look forward to having you stay with us again soon! Kind Regards,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 7 晚
SODA Reception 於 2019年2月27日的回應
Thanks for the high score! Kind Regards

10/10 優異

Ada

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The house is very clean and location is good too! Just 5 min walk to train station
於 2019 年 2 月住了 1 晚
SODA Reception 於 2019年2月13日的回應
Hi Ada, Thanks for the 5/5 review! We are glad you enjoyed staying with us :) Kind Regards,

8/10 不錯

Wanyu

讚好:整潔度、住宿狀況和客房舒適度
房間寬敞舒適
我們住有廚房的房型,所有用具一應俱全;兩間房間一間有冷氣,但一間沒有,很令人納悶的設計。樓下就是有名的GELATO,超市也在對面而已。只是要走過橋才會到皇后街那一區,但橋上風景不錯,慢慢走散步很悠閒。
於 2017 年 10 月住了 5 晚
Hi Wanyu, Hi, We are overjoyed that you enjoyed your stay with us whilst you discovered areas such as the gelato shop and the city area across the bridge. Thank you for taking the time to write us a great review, it really assists us in building a great reputation within the South Brisbane tourism industry. We look forward to hopefully having you stay with us next time. Best regards, The Soda Team

8/10 不錯

Grace (Hong Kong )

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice Hotel near the beach
Quite a modern cozy hotel. Convenience to where you can find restaurant, shop & bar. With moderate price but good service.
於 2017 年 9 月住了 4 晚

10/10 優異

Yip

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
好正!設備齊全!超近會議中心!
於 2017 年 9 月住了 4 晚

8/10 不錯

YUNG-CHI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

suviennji

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
乾淨的木質地板,舒適的客房
非常棒的住宿環境,乾淨又舒適,適合帶小孩居住,床墊舒服,很棒又乾淨的公寓。離皇后街不遠,搭199公車約5分鐘即可到達。下次有機會一定會入住。

8/10 不錯

Kwok Leung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clearing hotel but not convenient car park.
Everthing is good. Only thing is no clearing room by day as the hotel site said it have to be done before my booking seen. The car park is need up to 5 floor max.

4/10 欠佳

真實旅客

讚好:職員與服務
不滿:住宿狀況和客房舒適度
Clean but washing machine not working
The 2 bedrooms 1 bathroom apartment is clean and tidy although no view. However, the carpark is not very well designed as the driveway is so narrow and with columns in the middle of the way. The washing machine was not working on our day on stay, it just wet our clothes without washing, draining, or spinning, and it cannot be manually programmed. we had a hard time drying out the entire laundry in the night! Interesting that one room is air-conditioned while the other room only has a fan. Oh, and the bed is Ikea type, that the slabs underneath the mattress was not properly set upon our arrival, and the mattress went right through to the floor when we first sat down, we have to remove the mattress and fix the frame before we can sleep.

10/10 優異

Marc (Cochrane)

讚好:整潔度、設施服務和住宿狀況
All was well.
於 2024 年 5 月住了 2 晚
Kind Regards, Ryan Montgomery General Manager 於 2024年5月22日的回應
Dear Marc,Thank you for taking the time to share your feedback and for giving us a perfect rating of 5/5. We are thrilled to hear that all was well during your stay.Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. Should you have any further comments or suggestions, please do not hesitate to reach out. We value your input as it helps us to continue providing excellent service.We look forward to welcoming you back in the future.

4/10 欠佳

Kaela

商務旅客
不滿:整潔度、設施服務和住宿狀況
I was very disappointed with my stay here. On first glance, the apartment looked nice, but it was actually quite dirty - the floor was mysteriously very sticky, the glass doors had smears all over them, dirty mirrors in the bedroom, and there was black mold growing in the shower. The table on the balcony had bird droppings on it.
於 2024 年 4 月住了 3 晚
Ryan Montgomery 於 2024年4月14日的回應
Hi Kaela,I'm truly sorry to hear about your disappointing experience during your stay. Please accept our sincerest apologies for the cleanliness issues you encountered. This falls far short of the high standards we aim to maintain. We take your feedback seriously and will address these issues and investigate with our housekeeping team to ensure such lapses do not recur. Your comfort and satisfaction are of utmost importance to us, and we hope to have the opportunity to restore your faith in our services during your future visits.Kind Regards, Ryan MontgomeryGeneral Manager

8/10 不錯

Hayden

讚好:整潔度和住宿狀況
於 2024 年 2 月住了 14 晚
Ryan Montgomery 於 2024年3月15日的回應
Thank you for your rating. We appreciate your feedback and strive to continuously improve our services. We hope to welcome you back soon for an even better stay.Kind Regards, Ryan MontgomeryGeneral Manager

2/10 很差

Jean

家人同遊, 親子同遊
不滿:整潔度、設施服務和住宿狀況
The photos r misleading. It’s older than the photo appears. If I knew this was so old and college dorm like I would never book this property.
Kind Regards, Ryan Montgomery General Manager 於 2024年2月20日的回應
Dear Jean,Thank you for bringing your concerns to our attention. We sincerely apologize for any discrepancy between the photos of our property and the actual experience you encountered.We understand the importance of accurate representation and transparency, and we regret if our listing did not provide a clear depiction of our accommodations. Your feedback is invaluable, and we will review our listing to ensure that it accurately reflects the current condition of our property.Once again, we apologize for any inconvenience caused, and we appreciate your feedback as it helps us improve our services.

8/10 不錯

Adam

讚好:整潔度和住宿狀況
It was odd that the bedroom didn’t have a tv on the wall, that would have been a bonus, The bed need to be replaced, bases for the queen bed are sagging. Made for an uncomfortable sleep
於 2024 年 2 月住了 1 晚
Kind Regards, Ryan Montgomery General Manager 於 2024年2月19日的回應
Dear Adam,Thank you for sharing your feedback with us. We're sorry to hear that your stay didn't meet your expectations. We appreciate your suggestions regarding the addition of a TV in the bedroom and the need for better bed bases. Providing a comfortable and enjoyable experience for our guests is important to us, and we apologize for any discomfort you experienced during your sleep.We'll certainly take your feedback into consideration as we strive to improve our accommodations. Our goal is to ensure that all aspects of our guests' stay meet or exceed their expectations, and we regret that we fell short in this instance.If there's anything else we can do to address your concerns or if you have any further feedback to share, please don't hesitate to reach out. We hope you'll consider giving us another opportunity to provide you with a more positive experience in the future.

10/10 優異

Brian

家人同遊
讚好:整潔度、設施服務和住宿狀況
It was a great space. They need to fix their check in process.
於 2024 年 1 月住了 3 晚
Kind Regards, Ryan Montgomery General Manager 於 2024年2月12日的回應
Dear Brian,Thank you for sharing your experience with us. We appreciate your positive feedback regarding the space. Regarding your concerns about the check-in process, we apologize for any inconvenience you may have encountered. We take your feedback seriously and will review our check-in procedures to ensure a smoother experience for our guests in the future. Your input is valuable to us, and we hope to have the opportunity to welcome you back for an even more enjoyable stay. If you have any further suggestions or feedback, please don't hesitate to share them with us.

8/10 不錯

Terry

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Rooms were spacious and had all the extras. Foyer and hallways were unusually hot during our visit (not air-conditioned). Within walking distance from QPAC and Southbank.
於 2024 年 1 月住了 2 晚
Ryan Montgomery 於 2024年2月6日的回應
Hi Terry,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our rooms spacious and well-equipped with all the extras to make your stay comfortable.We appreciate your feedback regarding the foyer and hallways being unusually hot during your visit. Our sincere apologies for any inconvenience caused. We will investigate this matter to ensure a more comfortable environment for our guests in the future.It's great to know that our location, within walking distance from QPAC and Southbank, contributed to your overall satisfaction. We value your input, and your comments will assist us in making continuous improvements.Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay.

10/10 優異

Melody

讚好:整潔度和住宿狀況
於 2024 年 1 月住了 12 晚
Ryan Montgomery 於 2024年2月5日的回應
Hi Melody,Thank you so much for taking the time to leave a fantastic 5 out of 5 review! We are thrilled to hear that your experience at our hotel exceeded your expectations.Your positive feedback is truly appreciated and serves as motivation for our team to continue providing exceptional service. We are delighted to have had the opportunity to contribute to your enjoyable stay.If there are specific highlights or aspects of your visit that stood out to you, we would love to hear more about them. Your insights can help us maintain and enhance the high standards we strive for.We sincerely appreciate your choice to stay with us and hope to have the pleasure of welcoming you back for another outstanding experience in the future.

8/10 不錯

Ruth

於 2024 年 1 月住了 21 晚
Ryan Montgomery 於 2024年2月5日的回應
Hi Ruth,Thank you for taking the time to provide your feedback. We greatly appreciate your honest review and are pleased to hear that your experience at our hotel has been generally positive.Your feedback is invaluable in helping us understand the areas where we are excelling and where there might be room for improvement. If there are specific aspects that stood out to you or areas where you believe we can enhance your experience further, we would love to hear more.We are committed to providing excellent service, and your input is instrumental in achieving that goal. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

6/10 一般

Anthony

於 2024 年 1 月住了 2 晚
Ryan Montgomery 於 2024年2月1日的回應
Hi Anthony, Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your honest assessment, and your input is valuable in our continuous efforts to enhance the guest experience.We are glad to see that certain aspects of your stay met your expectations. However, we also noticed that there may have been areas where we fell short. We would be grateful if you could share more details or specific concerns you may have had, as this will help us address any issues and improve our services.Our commitment is to ensure each guest has a memorable and comfortable stay, and we apologize if we did not fully meet your expectations on this occasion. Your feedback is essential to us, and we are actively working to address any areas that need improvement.If there is anything specific you would like to discuss or if you have additional feedback, please don't hesitate to contact us directly. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience.

8/10 不錯

Robert

讚好:整潔度、設施服務和住宿狀況
The property was clean, comfortable and affordable close to transportation cafes and restaurants just a lot of construction going on in South Brisbane may effect the quality of your stay
於 2024 年 1 月住了 4 晚
Kind Regards, Ryan Montgomery General Manager 於 2024年1月30日的回應
Dear Robert,We appreciate your positive feedback regarding our property, highlighting its cleanliness, comfort, affordability, and convenient proximity to transportation, cafes, and restaurants. However, we apologize for any inconvenience caused by the ongoing construction in South Brisbane, which may impact the quality of your stay. We understand the importance of a peaceful environment and regret any disruption this may have caused. If there's anything specific you'd like us to address or if you have additional concerns, please feel free to reach out. We value your feedback and strive to ensure the best possible experience for our guests. Thank you for bringing this to our attention.

6/10 一般

真實旅客

讚好:整潔度和客房舒適度
I checked in on friday afternoon, that was the last i saw of anyone the office was closed all weekend, i asked for information about local stuff ( re : hotel brocure) and was told they dont do that, they werent open for help with a taxi , it was advertised there was a gym but i looked for one and not there, if your looking for a hotel with front desk help or communication this is not the place but clean and comfortable except the pool water was cloudy and i slipped as i couldnt see the bottom.
於 2024 年 1 月住了 2 晚
Kind Regards, Ryan Montgomery General Manager 於 2024年1月30日的回應
Dear Rebecca Pietryga,I appreciate your feedback regarding your recent stay with us. I sincerely apologize for the inconveniences you experienced, and I regret that we did not meet your expectations in terms of service and communication.It is disheartening to hear about the lack of availability at the front desk throughout the weekend. This falls short of the level of service we aim to provide, and I assure you that we will address this issue to ensure better accessibility for our guests in the future.I also apologize for the absence of local information and assistance with taxi services. We understand the importance of providing helpful information to our guests, and we will work on improving our communication and service in these areas.Regarding the gym, I apologize for any confusion caused. Our gym is located at Level 2 and is open 24/7.Your safety is of utmost importance to us, and I'm deeply sorry to hear about the incident at the pool. We will review and address the clarity of the pool water to prevent any similar occurrences.I appreciate your honesty, and your feedback will be instrumental in making the necessary improvements. If there's anything more you'd like to share, please do not hesitate to reach out directly. We value your patronage and hope to have the opportunity to provide you with a more positive experience in the future.

4/10 欠佳

Chris

不滿:整潔度和住宿狀況
Found our room unclean. Pea nut shells and a hair clip on floor. Lots of dust every where and generally grubby. Seemed pointless complaining as saw earlier reviews havent changed things. Fan broke in room, light on balcony not working. No trays for the oven. Batteries dead in extractor controller Another disappointment was the three new towers that have been built blocking the city view we had paid for. Yet pictures still show this view on booking sites.Especially the girl in the pool at night time !! Overall a disappointing stay
於 2024 年 1 月住了 4 晚
Kind Regards, Ryan Montgomery General Manager 於 2024年1月16日的回應
Dear Chris,I sincerely apologize for the shortcomings you experienced during your recent stay at Soda Apartments by CLLIX. Your feedback is invaluable to us, and I want to assure you that we take your concerns seriously.I am truly sorry for the cleanliness issues in your room, including the presence of peanut shells, a hair clip, and dust. This is not reflective of the high standards we strive to maintain. We will address this matter with our housekeeping team to ensure such oversights do not occur in the future.Regarding the maintenance issues you mentioned, such as the broken fan, non-functional balcony light, and missing trays for the oven, I understand how inconvenient these matters can be, and we are actively working to address and rectify each one promptly.I also acknowledge your disappointment with the new towers affecting the city view you had anticipated. I apologize for any discrepancies between the advertised view and the actual situation. We will review our promotional materials to ensure accuracy and update them accordingly.Your comments are taken seriously, and we are committed to making the necessary improvements. If there is anything we can do to rectify the situation or if you have further details to share, please feel free to reach out directly.I appreciate your understanding and hope for the opportunity to restore your confidence in Soda Apartments by CLLIX during any future visits.

10/10 優異

Shakira

多人同遊
讚好:整潔度和客房舒適度
於 2023 年 12 月住了 10 晚
Kind Regards, Ryan Montgomery General Manager 於 2024年1月12日的回應
Dear Shakira,Thank you sincerely for your perfect 10/10 rating! We are thrilled to know that you had such a positive experience during your stay at Brisbane One. Our team takes great pride in providing excellent service and ensuring that our guests have a memorable and comfortable stay.Your feedback is truly appreciated, and we look forward to the pleasure of welcoming you back on your next visit to Brisbane. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. Your input is invaluable as we strive to maintain our high standards.Once again, thank you for choosing Brisbane One. We appreciate your trust in us, and we can't wait to host you again.

10/10 優異

Minami

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚
Kind Regards, Ryan Montgomery General Manager 於 2023年12月29日的回應
Dear Minami,Thank you for your excellent rating! We're delighted to know that you had a positive experience. If there's anything specific you enjoyed during your stay or if you have any suggestions for improvement, please feel free to share. We appreciate your feedback and look forward to the opportunity to welcome you back for another great stay.Thank you for choosing to stay with us!

10/10 優異

SHAUN

商務旅客
讚好:整潔度和客房舒適度
Modern, clean, and bright
Location was fantastic. Apartment is so open and clean. I absolutely loved the balcony. Only downfall…no housekeeping service. Otherwise, super great. I’ll stay here again
於 2023 年 12 月住了 5 晚
Ryan 於 2023年12月26日的回應
Hi Shaun,It's wonderful to hear that you enjoyed the fantastic location and the spacious, clean apartment! The balcony must have been a fantastic addition to your stay. I understand that the absence of housekeeping service might have been a downside for you, but I'm glad to know that overall, your experience was positive. We appreciate your feedback and look forward to hosting you again for another great stay in the future! Kind Regards, Ryan Montgomery General Manager

8/10 不錯

Renae

家人同遊
讚好:整潔度和客房舒適度
於 2023 年 12 月住了 6 晚
Ryan 於 2023年12月18日的回應
Hi Renae,Thank you so much for your wonderful rating. Your feedback means a lot to us, and we're continuously working to ensure an even better stay for our guests in the future. If there's anything else we can do to enhance your experience next time, please let us know. We look forward to welcoming you back!Kind Regards, Ryan Montgomery General Manager

10/10 優異

Nancy

讚好:整潔度、設施服務和住宿狀況
Easy check in. Nice apartment! Great, convenient location.
於 2023 年 12 月住了 5 晚
Ryan Montgomery 於 2023年12月15日的回應
Hi Nancy,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had an easy check-in and enjoyed our nice apartment. It's fantastic that our location proved to be great and convenient for your stay.Your kind words are truly appreciated, and we're thrilled to have contributed to a pleasant experience during your time with us. If there's anything specific that stood out to you or any suggestions you have for improvement, please feel free to share them.We look forward to the opportunity of welcoming you back in the future. Thank you for choosing our hotel!Kind Regards,Ryan MontgomeryGeneral Manager

4/10 欠佳

keith

親子同遊
不滿:整潔度、設施服務和住宿狀況
No vaccuum to clean. A broken 1 in the cupboard but apparently they no longer provide them. Instead you are expexted to use an old brush coated with other peoples hair and dust to clean the carpets. No table on balcony. 2 dining chairs springs broken so fall through. No undersheet for the bed and the top sheet wasnt even big enough for the bed. Crockery in poor condition. Ac only in 1 bedroom making it very uncomfortable to sleep. And major building works next door means you get woken at 530am anyway . Would never stay here again. They clearly dont care or take pride else these issues would have been resolved having been raised by previous guests.
於 2023 年 11 月住了 12 晚
Kind Regards, Ryan Montgomery General Manager 於 2023年12月5日的回應
Dear Keith,We sincerely apologize for the numerous inconveniences you experienced during your stay. Your feedback is invaluable, and we're truly sorry that we fell short of meeting your expectations.We take your concerns seriously, and we'll investigate each issue to ensure they are addressed promptly. Providing a comfortable and well-maintained environment is crucial, and we regret that this was not reflected in your experience.If there's anything else you'd like to share or if there's a way we can make amends, please feel free to provide more details. We appreciate your input and hope to have the opportunity to better serve you in the future.

10/10 優異

Meaghan

讚好:整潔度和住宿狀況
The common areas weren’t air conditioned and very hot when walking through.There was a blind missing from the window in the lounge room;there was old food on cutlery in the kitchen drawer and ice in the fridge under the crisper which melted onto the floor. The location however was fantastic,close to public transport,supermarkets and restaurants.
於 2023 年 11 月住了 5 晚
Kind Regards, Ryan Montgomery General Manager 於 2023年11月30日的回應
Dear Meaghan,Thank you for taking the time to provide your feedback, and we sincerely appreciate your 5 out of 5 rating. Your comments are invaluable as we strive to continuously improve our services.We apologize for the inconvenience you experienced with the lack of air conditioning in the common areas and the issues with the blind, cutlery, and the fridge. Please rest assured that your concerns will be thoroughly addressed with our team to prevent any recurrence.On a positive note, we're delighted to hear that you found the location fantastic, with its proximity to public transport, supermarkets, and restaurants. We aim to offer a convenient and enjoyable experience for our guests, and we're pleased to know that this aspect of your stay was positive.If there's anything specific you loved about your stay or if there are other suggestions you'd like to share, please feel free to do so. We look forward to the opportunity to welcome you back for another positive experience in the future.Thank you for choosing Soda Apartments by CLLIX.

6/10 一般

Lee

於 2023 年 10 月住了 2 晚
Kind Regards, Ryan Montgomery General Manager 於 2023年11月30日的回應
Dear Lee,Thank you for taking the time to provide your rating. We value your feedback, and if there are specific aspects of your stay that we can address or improve upon, please feel free to share more details. Your satisfaction is our priority, and we appreciate the opportunity to enhance your experience.

10/10 優異

Michelle

於 2023 年 10 月住了 3 晚
Ryan 於 2023年11月11日的回應
Hi Michelle,Thank you for the fantastic rating! We're thrilled to hear that you had a 5/5 experience during your stay. If there's anything specific that stood out or if you have any suggestions for improvement, feel free to share.We appreciate your support and look forward to the opportunity to welcome you back for another exceptional stay.Kind Regards, Ryan Montgomery General Manager

10/10 優異

Mary Rose

親子同遊
讚好:整潔度、設施服務和住宿狀況
It's our family's first time in Brisbane and having chanced upon this apartment is such a big advantage. The unit is spacious, well-kept and in such a great location. I love how we can just walk around the Southbank and hit multiple 'tourist' locations such as the Queensland Museum, Gallery of Modern Art, etc. We enjoyed our stay here and definitely will book again when we visit Brisbane. My only suggestion is to provide cleaning tools (such as broom, dust pan, microfibre cloth) as I personally would like clean floors especially if we go and walk everyday. Otherwise, this is such a perfect accommodation!
於 2023 年 10 月住了 4 晚
Kind Regards, Ryan Montgomery General Manager 於 2023年10月17日的回應
Dear Mary Rose,We're thrilled to hear that your family's first visit to Brisbane was a success and that you enjoyed your stay in our apartment! We appreciate your kind words about the unit and its great location near Southbank. Your suggestion regarding cleaning tools is duly noted, and we'll take it into consideration for future improvements. We hope to have the opportunity to host you again on your next visit to Brisbane. If you have any further feedback or requests, please feel free to share them. Thank you for choosing us, and we look forward to welcoming you back in the future!

8/10 不錯

Sonia (woorim)

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Liked the apartment. Plenty of room. Liked the balcony too. The bed was so comfotable. Didnt like the small pool..wouldn't suit kids. There was bit of construction noise but we closed doors and had airconditioning on another plus. Not enough good tv channels..a good sports channel or movie channel would have been good. Great for restaurants and access to lovely Southbank for swimming and food and drinks. All up a good price even adding 25 per night parking. We needed to pay this as we didnt book direct with them..so something to remember. Pretty good for value.
於 2023 年 10 月住了 3 晚
Kind Regards, Ryan Montgomery General Manager 於 2023年10月17日的回應
Dear Sonia,Thank you for your detailed feedback. We're delighted to hear that you liked the apartment, the balcony, and found the bed comfortable. It's great to know that you had a pleasant stay with us.We appreciate your feedback regarding the pool, TV channels, and the parking situation. We'll certainly consider these points for improvement.We hope to have the pleasure of welcoming you back in the future, and if there's anything specific you'd like us to address or improve during your next stay, please feel free to let us know. Your feedback helps us enhance our services to provide an even better experience for our guests.

8/10 不錯

Melissa

商務旅客
讚好:整潔度和客房舒適度
於 2023 年 10 月住了 2 晚
Kind Regards, Ryan Montgomery General Manager 於 2023年10月9日的回應
Dear Melissa,Thank you for sharing your rating! If you have any comments, feedback, or if there's anything specific you'd like to discuss regarding your stay, please feel free to let me know. I'm here to assist with any questions or concerns you may have.

8/10 不錯

Petrina

家人同遊
讚好:整潔度、設施服務和住宿狀況
Great location and well set up. Very easy and comfortable.
於 2023 年 10 月住了 3 晚
Kind Regards, Ryan Montgomery General Manager 於 2023年10月4日的回應
Dear Petrina,Thank you for your positive feedback regarding your recent stay at our property. We are delighted to hear that you found our location convenient and enjoyed the overall comfort of your stay.We hope to welcome you back in the future, and if you have any specific requests or preferences for your next visit, please do not hesitate to let us know. Your satisfaction is our priority.

10/10 優異

Sarfan

讚好:整潔度、設施服務和住宿狀況
Excellent location to explore South Bank and West End. Walkable to Queen Street Plaza as well.
於 2023 年 9 月住了 3 晚
Kind Regards, Ryan Montgomery General Manager 於 2023年9月18日的回應
Dear Sarfan,We're delighted to hear that you found our location excellent for exploring South Bank, West End, and Queen Street Plaza. Providing a convenient and accessible location for our guests is a top priority, and we're pleased that our location met your expectations.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit. If you have any further comments or suggestions, please feel free to reach out to our team.

10/10 優異

Alexandra

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Really modern, comfortable bed, great Gas hob, good amenities and really useful to have a washer dryer and dishwasher too, can request extra amenities such as washing up liquid or dishwasher powder whenever you want at one extra cost. The view is amazing too and the pool is great on the rooftop! Thank you so much for our lovely stay!
於 2023 年 9 月住了 4 晚
Kind Regards, Ryan Montgomery General Manager 於 2023年9月18日的回應
Dear Alexandra,We're thrilled to hear that you had such a positive experience during your stay with us. It's wonderful to know that you found our accommodations modern and comfortable, the bed cozy, and the amenities well-suited to your needs. We're delighted that you enjoyed the amazing view and the rooftop pool.Providing a comfortable and enjoyable stay is our top priority, and your feedback is truly appreciated. Thank you for choosing to stay with us, and we look forward to welcoming you back for another lovely stay in the future. If you have any further comments or requests, please feel free to reach out to our team.

8/10 不錯

Natacha Nadia

讚好:整潔度和住宿狀況
Pros: great location, easy commute to transports, groceries nearby, restaurants. Spacious flat, fully equipped. Budget friendly: we had a flight/ accommodation deal. Cons: if you like to sleep in full dark, don’t forget to grab some eyes masks otherwise you will be at a night club! Check in quick and easy but no instructions for check out when leaving very early in the morning.. left keys inside apartment. We will rent again if needed.
於 2023 年 9 月住了 4 晚
Ryan 於 2023年9月12日的回應
Hi Natacha, Thank you for your detailed feedback about your recent stay with us.We're delighted to hear that you found our property to be in a great location and that you enjoyed the overall experience. It's wonderful to know that you appreciated the amazing view and the well-equipped kitchen. However, we apologize for any inconvenience caused by the bathroom size and the limited hooks and towel rack. Your feedback is important to us, and we will take this into consideration for future improvements.We're also sorry for any inconvenience caused by the elevator situation. We understand the importance of a smooth departure process, and we'll take steps to address this.We value your patronage and hope to have the opportunity to welcome you back in the future.Kind Regards, Ryan Montgomery -General Manager