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布里斯托爾城華美達酒店的評價

4 out of 5
布里斯托爾城華美達酒店
Redcliffe Way, Bristol, England

評價

8.4

很好

10 分評分，優異；1001 則評價中有 439 則" "
8 分評分，不錯；1001 則評價中有 378 則" "
6 分評分，一般；1001 則評價中有 109 則" "
4 分評分，欠佳；1001 則評價中有 52 則" "
2 分評分，很差；1001 則評價中有 23 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

8.6/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 7 月住了 1 晚

8/10 不錯

ye

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

真實旅客

The water pressure in to bathroom is a problem!
The water pressure is not enough in the bathroom of Room 526. The flushing and shower water is too weak. Please improve！

6/10 一般

Rebecca

讚好：整潔度和職員與服務
Firstly the hotel itself is very clean, and the staff are friendly and welcoming.Unfortunately I didn’t have a very good sleep on both nights I stayed at the hotel ,as the walls are very thin and I was woken both nights with people coimg back from nights out.I appreciate that the hotel can’t control what time time people come back or how much noise they make,but would suggest that some sort of installation be put in,as this was the thing that ruined the experience of staying here.Other than that,I would’ve easily given a 4,but with no sleep I can’t recommend to stay here.
於 2024 年 4 月住了 2 晚
A 於 2024年4月30日的回應
Dear Rebecca,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

8/10 不錯

Lucy

讚好：整潔度、職員與服務和住宿狀況
Perfect place to stay if coming for an event at Hippadrome as only a short 10/15 minute walk. Far enough away to not hear lots of people late at night.
於 2024 年 4 月住了 1 晚
A 於 2024年4月22日的回應
Dear Guest,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

8/10 不錯

Christopher

伴侶同遊
Very good stay. My only critic is that the lounge area could be brightened up and made more comfortable by having more armchairs and settees rather than the table and chairs currently.
於 2024 年 4 月住了 3 晚
A 於 2024年4月18日的回應
Dear Chris,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

10/10 優異

Rohan

伴侶同遊
讚好：整潔度和職員與服務
Staff were friendly and helpful, our room was very hot despite the air conditioning and the staff quickly made some adjustments. Bathroom tub was chipped and the water would suddenly run hot or cold but this was manageable.
於 2024 年 4 月住了 2 晚
A 於 2024年4月16日的回應
Dear Rohan,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

10/10 優異

John

讚好：整潔度、職員與服務和住宿狀況
It was fine.
於 2024 年 4 月住了 1 晚
A 於 2024年4月3日的回應
Dear Guest,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

8/10 不錯

Shinya

商務旅客
讚好：職員與服務和設施服務
10日間滞在しました。毎日、ベットメーキングはされますが、シーツは一度も交換されませんでした。
於 2024 年 3 月住了 10 晚
A 於 2024年3月23日的回應
Dear Guest,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

10/10 優異

Hannah (Aylesbury)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was very easy to get to , close to temple meads train station . Also walkable to the city centre which was very convenient , staff were very friendly and helpful .
於 2024 年 3 月住了 1 晚
A 於 2024年3月6日的回應
Dear Hannah,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

10/10 優異

Beau

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful room
於 2024 年 3 月住了 1 晚
A 於 2024年3月3日的回應
Dear Guest,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind regards,Reception team

10/10 優異

David

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 2 月住了 2 晚
A 於 2024年2月28日的回應
Dear David,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

6/10 一般

Greg

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Room decent enough. No hot water in the room in the morning tho so couldn’t shower
於 2024 年 2 月住了 1 晚
A 於 2024年2月13日的回應
Dear Greg,Thank you for your time to give a rating and sharing your experience with us. Kind Regards,Reception team

2/10 很差

Carne

No hot water
於 2024 年 2 月住了 1 晚
A 於 2024年2月13日的回應
Dear Carne,Thank you for your time to give a rating and sharing your experience with us. .Kind Regards,Reception team

8/10 不錯

John

讚好：整潔度和職員與服務
Vvv
於 2024 年 1 月住了 1 晚
A 於 2024年1月31日的回應
Dear John,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
I had a great stay at Doubletree Bristol. Perfect location only 5 minute walk from Temple Meads and the bus stop to go to the airport is literally outside the hotel entrance. I really enjoyed the service in the bar and the food was absolutely delicious. The only negative was my room on the top floor could be an interconnecting room so I didnt feel very safe on my own and when the neighbours came back at 1am I could hear them as if they were in my room! If someone mentions at reception, like I did, that they have to get up very early for a flight, it might be worth giving a quieter room :)
於 2024 年 1 月住了 1 晚
A 於 2024年1月30日的回應
Dear Guest,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

8/10 不錯

Rhodri

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Cookie welcome
Reception desk at first did not think they could book us in early but with prompting found a room. And the welcome cookies were a, literal, warm welcome The hotel is well designed and kept and most convenient for rail travellers, but also for pick up by family in our beyond the city. Moreover it stands adjacent to the most beautiful parish church in Britain.!
於 2024 年 1 月住了 2 晚
A 於 2024年1月24日的回應
Dear Rhodri,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
A 於 2024年1月24日的回應
Dear GuestThank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

4/10 欠佳

Jane

於 2024 年 1 月住了 1 晚
a 於 2024年1月18日的回應
Dear Jane,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

10/10 優異

Ellie

於 2024 年 1 月住了 1 晚
A 於 2024年1月13日的回應
Dear Ellie,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

10/10 優異

karen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
A 於 2024年1月8日的回應
Dear Karen,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

8/10 不錯

Rachel

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
A 於 2023年12月24日的回應
Dear Rachel,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

6/10 一般

Harriet

商務旅客
不滿：住宿狀況
When I saw my work event was being hosted at a Hilton, I had certain expectations of a nice, clean, modern hotel. However, this particular Hilton did not meet those expectations. The main issues were trays from other people's room service being left out in the corridor for extended periods of time, which just looked messy, spelling mistakes on posters (e.g. in the lift regarding the restaurant), and being bothered by staff early morning. On the latter point, this happened twice - the first time was due to reception not linking two bookings properly (despite telling me it was fine) and confused cleaning staff arriving to change over the room (made more difficult by the limited English skills of the cleaners), and the second time, it was 08:15 on the day of checkout (the checkout time is 12 noon) and a woman was going round knocking on doors to check occupancy. I really didn't appreciate an early morning wakeup for no good reason when I was having a rare lie in. Overall, it's fine but nothing to write home about.
於 2023 年 12 月住了 1 晚
A 於 2023年12月24日的回應
Dear Harriet,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

10/10 優異

Helen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
a 於 2023年12月24日的回應
Dear Helen,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

4/10 欠佳

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Overall good but housekeeping just walked in at 10
Overall good. Had housekeeping walk into my room at 10am in the morning to clean when check out ain’t until 12. Wasn’t happy about that.
於 2023 年 12 月住了 1 晚
A 於 2023年12月13日的回應
Dear Guest,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

8/10 不錯

Christina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I enjoyed my stay here.
於 2023 年 11 月住了 2 晚
Reception 於 2023年12月5日的回應
Hello Christina, We are happy to hear that you enjoyed your stay. We hope you will consider staying with us again in future. Kind regards, Reception Team

10/10 優異

Stuart

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Staff were super friendly, efficient and helpful
於 2023 年 12 月住了 1 晚
Reception 於 2023年12月5日的回應
Hello Stuart, Thank you so much for your review. We are gratified to hear that you enjoyed your stay and we hope to welcome you here real soon. Kind regards, Reception Team

4/10 欠佳

David

商務旅客
讚好：整潔度和職員與服務
不滿：住宿狀況
The toilet in the room didnt flush ,the hotel was freezing cold and the sounding between rooms is terrible.
於 2023 年 11 月住了 1 晚
A 於 2023年11月30日的回應
Dear David,Thank you for your time to give a rating and sharing your experience with us. Kind Regards,Reception team

8/10 不錯

Shaun

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 1 晚
A 於 2023年12月24日的回應
Dear Shaun,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

8/10 不錯

Jane

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel for exploring the city
Great staff, really friendly & couldn't have been more helpful. Lovely breakfast with excellent choice. Brilliant location for getting around Bristol. We met friends there and my only negative is that the bar area is cold & the furnishing doesn't help as it is drab. Twice we headed for the bar & left after 1 drink & went elsewhere as it was so chilly in there.
於 2023 年 11 月住了 3 晚
a 於 2023年11月18日的回應
Dear Jane,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

6/10 一般

Keith

多人同遊
讚好：整潔度和職員與服務
Remarkably average
We ended up at the DoubleTree due to a right fiasco at the Bristol Mercure around the corner. As it's a Hilton hotel, we were expecting great things. However, it was nothing more than an expensive Premier Inn. The room was virtually identical to a Premier Inn. My wife went for a shower and there was no hot water - neither in the shower nor the bathroom sink. We spoke with reception and they moved us to the room next door and as a gesture of good will, cancelled our parking fees. The shower wasn't to our taste - we don't like rainfall showers. There was a normal shower head on a flexi-hose, but only a fixed fitting that aimed the water just above your bellybutton. On a positive note, the all-you-can-eat breakfast buffet was excellent and the staff were very attentive. Overall, a remarkably average hotel at a premium price...
於 2023 年 11 月住了 2 晚
Reception 於 2023年11月16日的回應
Hello Keith, We are sorry to hear that your stay with us was not entirely satisfactory. We will endeavour to improve what we can and hope you will consider staying with us again in future. Kind Regards, Reception Team

8/10 不錯

Desmond

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
reception 於 2023年11月14日的回應
Thank you for taking the time to leave your feedback. Kind regards, Reception Team

10/10 優異

Sylvain

於 2023 年 11 月住了 1 晚
Reception 於 2023年11月14日的回應
Thank you for taking the time to leave your feedback. Kind regards, Reception Team

10/10 優異

Nicholas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location, great breakfast, pricey parking
Hotel was well located for Bristol city centre and had good amenities. The breakfast was delicious and good value for money. The parking is a little expensive and it would be nice if they offered a discount for guests. Would stay here again
於 2023 年 11 月住了 1 晚
A 於 2023年11月13日的回應
Dear Nicholas,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

10/10 優異

Jane

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Reception 於 2023年11月14日的回應
Thank you for taking the time to leave your feedback. Kind regards, Reception Team

10/10 優異

Danielle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful location
Fantastic location, friendly staff and clean room with a beautiful view of the church and city
於 2023 年 10 月住了 1 晚
A 於 2023年11月8日的回應
Dear Danielle,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

8/10 不錯

kelvin

於 2023 年 11 月住了 1 晚
Maya 於 2023年11月8日的回應
Dear Kelvin, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to hotel soon. Kind Regards, Reception Team

10/10 優異

Michael

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
A 於 2023年11月8日的回應
Dear Michael,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

10/10 優異

Abbie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Maya 於 2023年11月6日的回應
Dear Abbie, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon. Kind Regards, Reception team

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Maya 於 2023年10月30日的回應
Dear Guest, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon. Kind Regards, Reception team

10/10 優異

Timothy

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
Maya 於 2023年10月30日的回應
Dear Guest, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon. Kind Regards, Reception team

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
' 於 2023年10月24日的回應
Thankyou for your response! Glad to hear you enjoyed your stay with us.Kind Regards,The Reception Team

4/10 欠佳

Daniel

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Poor stay won’t stay again
Poor customer service at the reception desk, rudley greeted.
於 2023 年 10 月住了 1 晚
A 於 2023年10月19日的回應
Dear Daniel,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind regards,Reception team

6/10 一般

Tim

讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
Ok but bad pillows
Mostly ok but the worst pillows to sleep on
於 2023 年 10 月住了 1 晚
a 於 2023年10月19日的回應
Dear Tim,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

6/10 一般

Lisanne

於 2023 年 10 月住了 1 晚
a 於 2023年10月19日的回應
Dear Lisanne,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

10/10 優異

Graham

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Cookies a nice touch
於 2023 年 10 月住了 1 晚
a 於 2023年10月14日的回應
Dear Graham,Thank you for choosing the hotel and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Bristol.Kind Regards,Reception team

6/10 一般

Gary

商務旅客
Disappointing! Room 524 Accessibility Room, lacked appropriate lighting as only one side light in addition to bedside lights; no desk lighting making that area of the room dark. TV - the manner in which it was positioned meant you had a limited view. Bathroom - No hot water in the sink! (Shower was fine though) Having arrived at 21:30 and arrived i the bar at 21:55 I was made to feel like 'hurry up and order' the bar staff member kept looking at her watch! Average Staff. Average Hotel. Good Parking
於 2023 年 10 月住了 1 晚
a 於 2023年10月14日的回應
Dear Gary,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team

10/10 優異

Stephen

於 2023 年 10 月住了 1 晚
a 於 2023年10月14日的回應
Dear Stephen,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception Team

10/10 優異

Ray

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
A 於 2023年10月3日的回應
Dear Ray,Thank you for your time to give a rating and sharing your experience with us. Kind Regards,Reception team

10/10 優異

AmeliaLatisha

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean , lovely friendly staff
於 2023 年 9 月住了 1 晚
A 於 2023年9月30日的回應
Dear Amelia,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to our hotel soon.Kind Regards,Reception team,