"Staff are lovely and friendly and the hotel is very clean. It's located 10 mins walk from the station in a good central area where there are plenty of bars, restaurants and things to do. We were initially given a room which looked out of the back of the hotel at a concrete wall but when I asked to change to a room with more light and a more pleasant outlook the staff were fab and more than happy to oblige. The room we were given instead had a great view over the city and loads of light and its well worth asking for this when you book. Great checkout time of 12noon today (Sunday). The website did say this hotel has parking but you do need to phone and book this in advance as its limited. We parked in nearby Princes St car park which was 28 pounds for 24 hours and is a 5 min walk away. We would recommend a lovely traditional Italian restaurant nearby callled Giuseppes. Its on the steps up to St Nicholas' Market and was delicious and great value. Also theres a great coffee bar next to the hotel called Fika which again has lovely staff, great coffee, cool decor and it does super tasty breakfast baps as well as sandwiches and cakes. A super stay."
"The reception staff member when we arrived was not very helpful, did not tell us about breakfast or the pool times etc , tried to over charge our room by a lot of money , was not friendly at all
The room was clean but every time you used the toilet it made a really loud noise after flushing
You also had to pay £8 per night for parking"
"Went down for breakfast around 10am, and a lot of items were running out, the hot drinks machine were broken, so could only have hot water from a flask which also ran out. The flask said "coffee", so it wasn't clear that was just hot water."