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"Great staff!"

"Made to feel welcome . The restaurant for both dinner and breakfast is excellent with both the food and service being just that If I had one small grippe and I know it’s difficult but the possibility of having a light duvet wouldn’t go amiss. I tend to use a 4.5 tog duvet all year round and the duvet in rooms is heavy and I get too warm but mot enough to throw the duvet off"

"Excellent location and very quiet"

"We enjoyed our 3 night stay very much. We were upgraded to a deluxe double room which was tastefully furnished , quiet and comfortable.The building is very interesting and conveniently located in the town. We enjoyed our meals and the ambience of the dining area. Our slight worry was that we might not be able to park when we went out for the day."

"Stayed 1 night at the Royal Hotel. Very convenient location just a 5 minute walk into the centre of Ross on Wye. Lovely hotel with easy check in. We had a spacious double room which was clean and had all the amenities you needed. The staff are lovely and friendly and nothing is too much trouble. Nice bar area and the food is very good( superb breakfast) Highly recommend this hotel. "

"This was our second stay here we find it convenient to the motorway when travelling back from Birmingham airport after a late flight . Dislike the lack of socket/ phone charging it is only one side of the bed . The room was cold , set the air con unit to 25 degrees but it kept blowing out cold air so turned it off completely, a spare blanket kept in the wardrobe would have been very welcome . I booked a double room and we were given a double disabled room , not a nice room at all with all the adaptations not needed by us which made it more difficult .We arrived after 11pm so did not like to request a room change but wish we had ."

"Spotless and spacious room Loved the two easy chairs and breakfast table in our room"

"The room was spacious and clean, with a comfortable bed. Check in was online and very efficient. Great location. Would definitely stay again if in Malvern."

"Couldn't fault the hotel and will definitely stop there again when in Stourport."