Bruce Mines hotels from HK$734

"Nice staff clean rooms"

"We recently stayed at this hotel and overall it was okay, but there were several issues. The room itself was clean and fairly nice. The only complaint about the room setup was that the TV was definitely too small for the size of the space. We brought our own toiletries, so it didn’t affect us much, but the hotel only provided shampoo and facial soap — no hand soap, body soap, or conditioner. The outside conditions were a major concern. The grounds were extremely snowy and very icy. There didn’t appear to be any shoveling or proper ice maintenance. We actually fell once because of how slippery it was. There were huge snowbanks, and you had to walk through a couple of inches of built-up ice just to get inside the door. We were also not given the WiFi password at check-in and had to call staff to get that information. Additionally, we had to call staff to receive a room key. The room itself did not have an additional interior lock, which made us feel a bit uneasy from a safety standpoint. The staff were friendly overall. They initially tried to charge us for our service dog, but later apologized and refunded the charge, which we appreciated. Overall, I would rate this hotel around a 2.5 to 3 stars. It wasn’t terrible, but there are definitely areas that need improvement — especially winter maintenance and basic guest information at check-in."

"Clean and beautiful! "

"This place had everything and more! We were spoiled with options for entertainment (billiards/snooker, ping pong, sauna, dock for fishing, Wi-Fi), I could go on! Pet and family friendly, spacious and clean rooms. Fully stocked with all your cottage essentials. We enjoyed sitting by the fire every night and fishing every morning. Plus, ideal location for many fun activities in the surrounding area. Thank you for having us!"

"Property was above expectations. Would highly recommend. Would love to go back again "

"So nice we stayed twice!"

"William was an excellent and responsive host. The home was very clean, comfortable and conveniently located near the waterfront. "

"This was a nice place, clean and easy to get to, well stocked with all the necessities. "