Booked a room for 3 people, the extra bed was defective so the third person had to basically sleep on the floor. Did not receive any compensation for that, which would be nice. We asked for an additional hour to check out (12 pm instead od 11 am), and the staff was not really helpful, this would be a great compensation for sleeping on a defective extra bed so very poor service.
It is indicated on expedia that there is parking nearby which is not the case so beware of this if you are in need of parking.
Ena
於 2024 年 5 月住了 1 晚
4/10 欠佳
Liane
2024年5月10日
不滿:整潔度、職員與服務和住宿狀況
Liane
於 2024 年 5 月住了 3 晚
8/10 不錯
Laurent
2024年4月23日
讚好:整潔度和職員與服務
The Room temperature was a bit cold as was the hotel design in general. You have to walk about 10 minutes to reach the Metro station " Comte de Flandre " from there you are just 2 stations away from the heart of Brussels. Very convenient. Staff is very friendly and helpful. Big Up!
Laurent
於 2024 年 4 月住了 3 晚
10/10 優異
Braulio Alberto
親子同遊
2024年4月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Tranquilo
Braulio Alberto
於 2024 年 4 月住了 3 晚
6/10 一般
Luis
親子同遊
2024年4月2日
讚好:住宿狀況
不滿:整潔度
El primer día estuvo todo limpio pero durante la estancia nunca volvieron a limpiar la habitación, la atención en la recepción fue excelente.