入口

布魯塞爾大廣場艾格拉酒店的評價

3 out of 5
布魯塞爾大廣場艾格拉酒店
Rue des Eperonniers 3, Brussels

評價

9.2

卓越

10 分評分,優異;690 則評價中有 430 則" "
8 分評分,不錯;690 則評價中有 216 則" "
6 分評分,一般;690 則評價中有 36 則" "
4 分評分,欠佳;690 則評價中有 6 則" "
2 分評分,很差;690 則評價中有 2 則" "

9.4/10 

整潔度

9.6/10 

職員與服務

8.4/10 

設施服務

9.0/10 

住宿狀況

9.4/10 

環保程度

評價

8/10 不錯

Ying Hung

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, great reception staff.
Hotel Agora Brussels Grand Place 於 2023年8月2日的回應
Dear Ying Hung, We are very happy to read that you are satisfied with your stay in our hotel and would like to thank you for sharing your experience ! :) We hope to see you soon again if you come back to Brussels ! Best regards, Hotel Agora Brussels Grand Place

10/10 優異

Sonia

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very convenient!
於 2019 年 6 月住了 1 晚
Hotel Agora Grand Place 於 2019年7月2日的回應
Dear Sonia Thank you so much for taking the time to leave a comment for your recent visit in Brussels. It is a pleasure to see that you have had an enjoyable stay with us. We hope we will have the pleasure to welcome you back to the Hotel Agora for your next visit to Belgium very soon. Kind regards, Hotel Agora Brussels Grand Place

10/10 優異

Lai Ping Debb

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Close to the station
The hotel is close to the Central Station and the Grand Place. Although there’s some stairs to get the small lift on the first floor, the staff helped us to take the luggage. Receptionist was nice and helpful. Highly recommended.
於 2019 年 5 月住了 1 晚
Hotel Agora Staff 於 2019年6月7日的回應
Dear Lai, thanks so much for your comments. It is great to hear you had a pleasant stay at your hotel. Indeed our staff is there to help with luggage to avoid inconvenience with the stairs. We hope we will have the chance to host you again.

8/10 不錯

yen fang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 1 晚
Hotel Agora Staff 於 2019年4月14日的回應
Hi Yen Fang, thanks for leaving a nice comments about our hotel. We strive to provide excellent hotel services in Brussels, and your marks keep us motivated in our work. All the best

6/10 一般

真實旅客

讚好:職員與服務
不滿:客房舒適度
於 2019 年 2 月住了 1 晚
Hotel Agora Customer Service Specialist 於 2019年2月9日的回應
Dear Guest, thanks for taking the time to grade our hotel. We regret that your experience was not what we strive to provide to our guests. Improvements at our premises are constantly made, and we would be happy to welcome you again. Best regards

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great location and services. Staff are nice and helpful
於 2018 年 11 月住了 3 晚
Hotel Agora Brussels Grand Place 於 2018年11月19日的回應
Dear Guest, We would like to thank you for taking the time to write a review regarding your stay at Hotel Agora Brussels Grand Place. We are all really happy to see that you enjoyed our hotel and its surroundings. Hope to see you again in Brussels! Best regards, Hotel Agora Brussels Grand Place

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地點非常方便的飯店
飯店位置距離各景點都很近,步行即可到達。飯店服務員EVA小姐非常的棒。
於 2018 年 11 月住了 1 晚
Hotel Agora Brussels Grand Place 於 2018年11月12日的回應
Dear Guest, thank you so much for taking the time to leave a comment for your recent visit in Brussels. It is a pleasure to see that you have had an enjoyable stay among us. We hope we will have the pleasure to welcome you back to the Hotel Agora for your next visit to Belgium very soon. Kind regards

10/10 優異

Shu-fen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
家庭房型附有二小床的閣樓,適合帶小朋友住,離車站及廣埸都非常近,附近餐廳、商店林立,非常方便。只可惜晚上開窗會很吵,且無電梯空調(但附電扇),夏天住宿不開窗會有點悶。
於 2018 年 8 月住了 2 晚
Hotel Agora Brussels Grand Place 於 2018年8月8日的回應
Dear Shu-fen Thank you so much for taking the time to leave a comment for your recent visit in Brussels. It is a pleasure to see that you have had an enjoyable stay among us. We hope we will have the pleasure to welcome you back to the Hotel Agora for your next visit to Belgium very soon. Kind regards, Hotel Agora Brussels Grand Place

6/10 一般

HUICHUN

讚好:整潔度、職員與服務和住宿狀況
cp值普通
地點十分優秀,房間寬敞,入住時人員服務親切。缺點有三,1.無電梯+樓梯窄小又有旋轉樓梯,對大行李非常不友善。2.房內無空調設置只有一隻電風扇,入住頂樓非常悶熱建議夏天勿試。3.屋齡不小空氣不流通,房內木材味道很重。房價雖說是大廣場區平價選擇,但比起非市中心貴出不少,cp值不高,下次會選擇其他區入住
於 2018 年 5 月住了 2 晚
The Hotel Agora Brussels Grand Place 於 2018年6月11日的回應
Dear HUICHUN, Thank you for taking the time to write this review for our hotel indeed due to the fact that we have a charming old building dating of 1696 and listed as a Unesco World Heritage, it was not possible to install a lift however we try to compensate it with good service and great location! We hope to welcome you again in the near future. Best regards, The Hotel Agora Brussels Grand Place

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Close to station
It is close to train station. Room is clean and staffs are nice. Everything is fine except the elevator is on the 1st floor.
Hotel Agora Brussels Grand Place 於 2018年4月9日的回應
Dear Guest Thank you so much for taking the time to leave a comment for your recent visit in Brussels. It is a pleasure to see that you have had an enjoyable stay among us. We hope we will have the pleasure to welcome you back to the Hotel Agora for your next visit to Belgium very soon. Kind regards, Hotel Agora Brussels Grand Place

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice stay
The hotel is very near to the Brussels Central station and a number of tourist spots like the grand plaza. The hotel room is clean and spacious. The hotel staff is helpful, e.g. our request to replace a kettle was promptly entertained. Overall we are satisfied with our stay here.
於 2018 年 2 月住了 2 晚
Marie-Eve 於 2018年2月25日的回應
Dear , Thank you for taking the time to write a review regarding your stay at Hotel Agora. We are delighted to see you enjoyed the hotel and its staff! We hope to see you again soon! Best regards, The Hotel Agora Brussels Grand Place

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 2 月住了 3 晚
Hotel Agora Brussels Grand Place 於 2018年2月19日的回應
Dear Guest Thank you so much for taking the time to leave a comment for your recent visit in Brussels. It is a pleasure to see that you have had an enjoyable stay among us. We hope we will have the pleasure to welcome you back to the Hotel Agora for your next visit to Belgium very soon. Kind regards, Hotel Agora Brussels Grand Place

10/10 優異

Alexander

讚好:整潔度、職員與服務和客房舒適度
非常好的酒店,離布魯塞爾中央車站 2 分鐘
1、酒店舒適 2、櫃檯職員服務非常好,態度好 3、房間舒適、整潔、漂亮 4、位置優越,前往大廣場 2 分鐘 5、樓下就是食店︰薯條、比利時格仔餅……好味 6、唯一缺點︰房間外就是廣場,遊人聚集飲酒、大聲喧嘩直至 2am,早上 6am 已有垃圾車、洗街車在外長時間操作,聲浪之大,根本不用 Alarm……(夏天不開窗會局死,因為沒有冷氣,只有暖氣)
於 2017 年 8 月住了 2 晚
Dear Alexander, Thank you for taking the time to write a review regarding your stay at Hotel Agora. We are delighted to see you enjoyed the hotel and its staff! We hope to see you again soon! Best regards, The Hotel Agora Brussels Grand Place

8/10 不錯

KAI-JUNG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很棒
離大廣場很近,服務人員笑容且很熱情
於 2017 年 6 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good and clean hotel
With extremely good location, nearby Central Station, walking distance to all important places that all tourists must visit. The most impressive is the very good check-in services. All the staff we met in this Hotel are helpful and friendly.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地點很棒的小巧飯店
地點很棒離中央車站走路約三分鐘,購物飲食都很方便。房間不大但很新也很乾淨,床軟蠻舒適。 沒熱水壺(櫃臺也沒得借),房間的杯子是塑膠杯不是玻璃杯有點不環保,沒電梯但接待人員會幫忙把行李抬上樓(下樓自己抬),房門可能是設計不良關門聲非常大,半夜偶爾會被其它房關門聲驚醒。 有天要出門時櫃臺打上來說讓人進來更換電視約兩分鐘是否可以,最後卻弄了十幾分鐘有點扣分。 整體評價仍推薦。

10/10 優異

Dana

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We will recommend the Hotel Agora to everyone we know. This quaint and clean hotel was perfect for our family of 3. We stayed in room 11 and were very comfortable during our three day stay. We appreciated that there were stand-up fans to help cool the room while we slept. The receptionist, Eve, was extremely helpful, friendly and kind. She allowed us to storage our luggage prior to check in, gave us suggestions about sites to see, showed me an app that would help us plan a day trip to Bruges and more. Eve and the rest of the hotel staff helped make our stay memorable. Thank you!
於 2024 年 5 月住了 3 晚
Hotel Agora reception team 於 2024年5月11日的回應
Dear Dana,Thank you very much for your positive feedback. We are very pleased that you enjoyed your time in Brussels. It also makes us very happy that you took the time to leave this feedback, because it helps us a lot.We would like to continue by thanking you for mentioning the work of our staff. We truly care about our guests and do our best to make their stay unforgettable. Therefore, when they mention it, it really makes us happy, because we see that all these efforts are worth it and appreciated.Best regards,

10/10 優異

Jenifer

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The staff was exceptional
於 2024 年 4 月住了 1 晚
Hotel Agora reception team 於 2024年4月28日的回應
Dear Jenifer,Thank you for leaving this kind comment. We're really happy, you were really great guest’s and we're delighted to see that you enjoyed your time with us.Thank you again for highlighting the work of our staff, we are a small structure, but we really try to focus on serving our guests and having people who listen and who appreciate meeting them and contact with new people.Best regards,

10/10 優異

CARLOS ALBERTO

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
La atención del personal es increíble. La habitación muy bella
於 2024 年 4 月住了 2 晚
Hotel Agora reception team 於 2024年4月21日的回應
Dear Carlos Alberto,Thank you for leaving this kind comment. We're really happy, you were really great guest’s and we're delighted to see that you enjoyed your time with us.Also thank you for mentioning the staff, we work in a service profession and one of the main reasons we do it is to meet people and make their stay as pleasant as possible. In a reciprocal way, people, and pleasant comments like yours make us love our job and help give us energy to do it in the best possible way.See you soon,

10/10 優異

Megan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A lovely little hotel right in the heart of the city! The staff are very friendly and helpful and allowed us to drop off our bags early in the morning whilst we explored the city and even let us check in a bit earlier after we’d had a long morning travelling. The room was beautiful and despite being in the city centre was very quiet, I also like the hotels approach to being eco friendly! Would definitely stay here again :)
於 2024 年 3 月住了 3 晚
Hotel Agora reception team. 於 2024年4月6日的回應
Dear Megan,We would like to thank you for the time you have taken to rate your experience with us. We are genuinely interested in how our guests feel. Furthermore, we are in this business for the love of human contact and service, and therefore we put our guests' feelings at the top of our priorities.Also thank you for mentioning the staff, we work in a service profession and one of the main reasons we do it is to meet people and make their stay as pleasant as possible. In a reciprocal way, people, and pleasant comments like yours make us love our job and help give us energy to do it in the best possible way.Our team is always more than glad to help you store your luggage until the room is ready and once it's ready take it up to your room, equally we're more than happy to take care of descending your belongings from your room and keeping them is our secure storage room until your time of departure.We would love to be able to welcome you again in Brussels.Feel free to contact us for any further arrangements.Kind regards,

8/10 不錯

Anjaya

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Hotel Agora reception team. 於 2024年4月6日的回應
Dear Anjaya,We thank you very much for your review. Seeing something this positive helps us love our jobs and helps us get up every morning to go to work and improve.We wish to be able to greet you again in the future.Best regards,

10/10 優異

Martin (Genève)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
nice central property. Very kind staff
於 2024 年 3 月住了 4 晚
Hotel Agora reception team. 於 2024年4月6日的回應
Dear Martin,We would like to thank you warmly for the flattering comment that you published about us. We are really pleased to see that you enjoyed your stay.Furthermore, we particularly thank you for highlighting our geographical location. We are quite proud of it. Being close to the Grand-Place, the very heart of our city, and taking the opportunity to introduce it to those who come to visit us. Thank you also for mentioning the work of the team. If our hotel works, it is because each of the people who work there give their best so that each person who comes there has a stay they will remember. Receiving this kind of message gives us the feeling of accomplishment and motivates us to give even more to our work.We remain at your service for any further information or arrangements.Kind regards,

8/10 不錯

Carol

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Comfortable hotel with rooms that easily fit a family of four. The staff was very attentive and helpful. The hotel is conveniently located.
於 2024 年 3 月住了 3 晚
Hotel Agora reception team. 於 2024年3月23日的回應
Dear Carol,We thank you very much for your comments. Reading something this positive helps make us love our jobs and helps us get up every morning to go to work.We are all the happier to see that you appreciated our company and that you mentioned the work of the staff. We strive to give the best of us at every moment in order to make the stay of each of our guests as magical as possible.Best regards

10/10 優異

Eleonora

於 2024 年 3 月住了 2 晚
Hotel Agora reception team. 於 2024年4月6日的回應
Dear Eleonora,Thank you for your kind review and for choosing Hotel Agora for your stay.We are glad you enjoyed your stay with us, and we would really like to be able to welcome you again in our hotel.We remain at your service.Kind regards,

10/10 優異

Margaret (FOSTER)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
If you are staying in Brussels, there is no better place than this. Easy walk from Central station, it is set over a waffle restaurant and across from so many other places to eat. Close to the Grand Square and walking distance to all the best things to do in Brussels. Can't recommend this hotel too highly. The staff were the most helpful and friendly I have come across, even taking our cases up to the room for us and bringing down on check out.
於 2024 年 3 月住了 3 晚
Hotel Agora reception team 於 2024年3月8日的回應
Dear Margaret,Thank you so much for your beautiful feedback. n behalf of all our staff, it was a real pleasure to welcome you and your friend from France, thank you for your kind mention about us :)We are glad to see that you enjoyed our location, indeed, we are proud of it.We hope to see you a next time if you come back to Belgium.Best regards,Hotel Agora Brussels Grand Place

10/10 優異

Elena

讚好:整潔度、職員與服務和住宿狀況
El hotel tiene una localización perfecta. Al lado de la estación central y a pie de los principales lugares de Bruselas. Habitación muy espaciosa para 2 adultos y 2 niños. Pero como todo, lo que hace que la valoración sea de 10 es el personal. Tuvimos nuestra habitación lista bien temprano , nos recibieron con una súper sonrisa y dándonos todo tipo de indicaciones. Y todo en español , que siempre es de valorar. Mil gracias por todo
於 2024 年 2 月住了 3 晚
Hotel Agora reception team. 於 2024年2月28日的回應
Estimada Elena, Muchas gracias por su agradable comentario, nos alegra que su familia disfrutara de nuestra habitación. Gracias también por su mención a nuestro personal, nos hace muy felices, fue un placer darle la bienvenida :)Esperamos verle de nuevo en nuestro hotel.Saludos cordiales,Hotel Agora Brussels Grand Place

8/10 不錯

Annelies

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Hotel Agora reception team. 於 2024年2月27日的回應
Dear Annelies,Thank you for your nice review, it was a pleasure to welcome you.We hope to see you a next time in Brussels.Best regards,Hotel Agora Brussels Grand Place

6/10 一般

stephane

家人同遊
讚好:職員與服務
不滿:住宿狀況
Hauteur des plafonds ( vraiment trop bas )chambre non standard ! Par contre personnel très sympathique !
於 2024 年 2 月住了 3 晚
Hotel Agora reception team. 於 2024年2月19日的回應
Cher Stéphane,Merci d'avoir pris le temps d'écrire un retour d'expérience. Nous sommes navrés de lire que vous avez eu un souci concernant la hauteur du plafond dans votre chambre. Comme le nom l'indique, normalement la chambre familiale n'est réservable que pour une famille avec enfants, deux adultes maximum, en raison de cette hauteur sous plafond. Nous allons investiguer afin de savoir pourquoi il a été possible de réserver pour 4 adultes. Néanmoins, nous sommes heureux de lire votre commentaire concernant notre personnel, cela nous fait chaud au cœur :)Encore une fois, nous sommes désolés pour le désagrément, nous espérons avoir la chance de vous accueillir dans de meilleures conditions si vous revenez en Belgique.Bien cordialement,Hotel Agora Brussels Grand Place

10/10 優異

Craig

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is placed very close to Brussels Central station, which is a short train ride directly from Brussels Airport. The staff were very helpful showing us where to visit in the city and good places for food and drink. The hotel is in a historic building, but the inside is very modern. It is also a short walk away from a lot of tourist attractions shopping centers, and many bars and restaurants.
於 2024 年 2 月住了 1 晚
Hotel Agora reception team. 於 2024年2月19日的回應
Dear Craig,Thank you very much for your really nice review. What a pleasure to see that you enjoyed your stay with us, especially thanks our location and our building. Thank you also to mention our staff, our main goal is to provide the best experience to our guests :)We hope to see you a nest time if you come back to Brussels.Best regards,Hotel Agora Brussels Grand Place

10/10 優異

Romain

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Hotel Agora reception team. 於 2024年2月7日的回應
Dear Romain,Thank you for your review, it makes us very happy to see that you enjoyed your stay with us and that you loved our city.µWe hope to see you again,Sincerely

10/10 優異

PATRICIA

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel muito charmoso e bem localizado
Nossa estadia foi excelente. O hotel é muito charmoso e acolhedor, é uma construção de 1696 totalmente reformado e adaptado para os dias atuais. São só 22 quartos, o que garante tranquilidade e ótimo atendimento. A localização é excelente, 3 minutos da Gare Central e a poucos passos da Grand Place. Os funcionários são super atenciosos. Apesar de não ter elevadores não tivemos dificuldades com a bagagem. Deixaram na porta do quarto na chegada e na saída buscaram. Recomendamos muito!!
於 2024 年 1 月住了 4 晚
Hotel Agora reception team. 於 2024年2月7日的回應
Dear Patricia,We would first like to thank you for choosing us for your stay in Brussels and for taking the time to share your experience. You see us sincerely contrite at not having been able to meet your expectations.Also thank you for mentioning the staff, we work in a service profession and one of the main reasons we do it is to meet people and make their stay as pleasant as possible. In a reciprocal way, people, and pleasant comments like yours make us love our job and help give us energy to do it in the best possible way.We hope to welcome you again soon ;)Sincerely

10/10 優異

iliana

於 2024 年 1 月住了 2 晚
Hotel Agora reception team. 於 2024年2月7日的回應
Dear Iliana,Thank you for considering leaving us a note. This gives us a lot of visibility. In addition, it gives us the opportunity to see what our guests thought of their visit to the Agora hotel. Its very important for us. We are a small structure, this gives us the opportunity to get to know our guests, to devote time to them and therefore, we give even more importance to their feelings.See you soon ;)Kind regards

10/10 優異

Muriel

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Très chouette séjour en plein centre de Bruxelles
Très bon séjour en chambre familiale à l’hôtel Agora : en plein centre du Bruxelles touristique à 2 mn de la grand place ! Une grande chambre très confortable pour 4. De vrais lits, une super literie, pas de bruit venant de la place un 31 décembre. Petit hôtel charmant, pas de petit dej ou resto mais beaucoup de très chouettes lieux autour pour déjeuner. Un personnel très accueillant. Un plus dans la chambre : bouilloire avec thé et café. On reviendra !
於 2023 年 12 月住了 2 晚
Hotel Agora reception team. 於 2024年1月3日的回應
Bonjour Muriel,Merci infiniment pour votre feedback si positif. Cela nous fait super plaisir que vous ayez apprécié votre passage à Bruxelles. Cela nous rend également très heureux que vous ayez pris le temps de laisser ce retour, car cela nous aide beaucoup.Nous aimerions continuer en vous remerciant d'avoir mentionné le travail de notre personnel. Nous nous soucions vraiment de nos hôtes et faisons le maximum pour que leur séjour soit inoubliable. Par conséquent, quand ceux-ci le mentionnent, cela nous rend réellement heureux, car nous voyons que tous ces efforts valent la peine et sont appréciés.Nous serons ravis de vous accueillir à nouveau la prochaine fois.Chaleureuses salutations

10/10 優異

Helen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent stay
The location of the hotel is spectacular! The view from our room was very good. Service was excellent and everyone was very helpful. My only complaint is the room did not have a safe. I would suggest putting a safe in all the rooms.
於 2023 年 12 月住了 2 晚
Hotel Agora reception team. 於 2024年1月3日的回應
Hi Helen,We really appreciate you taking the time to leave us a review of your stay. Especially as it was extremely complimentary, which of course gives us great pleasure.Thank you also for mentioning the work of the team. If our hotel works, it's because each of the people who work here gives their very best to ensure that everyone who comes here has a stay they'll remember. Receiving messages like this gives us a sense of achievement and motivates us to give even more of ourselves to our work.We'll take your idea of a safe into account, as it could be a real plus for us.Finally, thank you for mentioning our location. We love our town and are really pleased to be able to show it off to our visitors. So for us to be able to benefit from such a popular location between the Grand Place and the Central Station is truly a gift that we cherish.We look forward to seeing you again soon.Best regards,

10/10 優異

Philip

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location of this hotel is excellent in that it is close to the train station and Grand Place as well as well as shops and restaurants. The staff are courteous and very helpful.
於 2023 年 12 月住了 3 晚
Hotel Agora reception team. 於 2024年1月2日的回應
Dear Philip,Thank you very much for your sweet review. It's very important to us having the opinion of our guests. Hearing that you appreciate your stay give us extra energy to make our job.We hope to see you again ;)Sincerely,

10/10 優異

Justin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, excellent staff, charming room.
Hotel Agora reception team. 於 2024年2月7日的回應
Dear Justin, We thank you very much for your comments. Reading something this positive helps make us love our jobs and helps us get up every morning to go to work.We are very pleased that you highlight the work and involvement of our team. We are a small, hard-working team and we really give our best to make each of our guests' stays unique. Consequently, it is a very gratifying form of recognition that people highlight this in their feedback.Sincerely

8/10 不錯

Arend Jan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Prima uitvalsbasis voor een bezoek aan het centrum van binnenstad
於 2023 年 12 月住了 3 晚
Hotel Agora reception team. 於 2023年12月24日的回應
Dear Arend Jan,Thank you for taking the time for sending us such a nice commentary.We really appreciate your opinion and this encourages us to become better.We are glad that you mentioned our location as a positive point. Furthermore, we are quite proud of our central location, offering our visitors an ideal place to explore Brussels and quickly reach its hotspots.It will be our pleasure to welcome you in the future or if you seek any further information.Best regards,Hotel Agora reception team.

8/10 不錯

Beatriz

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
El hotel está muy bien ubicado y la habitación en general muy limpia, solo que la calefacción no se puede regular por lo que en la noche se sentía mucho calor. El hotel no cuenta con elevador así qué hay que tomar en cuenta el qué hay que subir las maletas varios pisos
於 2023 年 11 月住了 2 晚
Hotel Agora reception team 於 2023年11月23日的回應
¡No podríamos estar más contentos de ver que nos ha calificado con un 4/5! Estamos muy orgullosos de nuestra ubicación privilegiada en el corazón de Bruselas; Gracias también por calificar con un 10/10 el esfuerzo de los miembros de nuestro personal; esto realmente nos motiva a seguir trabajando para mejorar la estancia de nuestros huéspedes! Nos gustaría informarles que todas nuestras habitaciones disponen de válvulas termostáticas para regular la temperatura de la habitación debajo de las ventanas. También nos gustaría disculparnos sinceramente por el número de escaleras de nuestro Hotel; dado el carácter histórico del edificio (1696), el acceso a la mayoría de las habitaciones sólo es accesible a través de nuestra empinada escalera. Debido a nuestro reconocimiento histórico (UNESCO), las renovaciones son realmente difíciles de conseguir y no se nos permite crear espacio para un ascensor o hacer la escalera más ancha para los viajeros de hoy en día. Sin embargo, nuestro personal está aquí para ayudarle con su equipaje durante el check-in y check-out, asegurando su comodidad durante su estancia con nosotros :)Estaremos a su disposición para cualquier ayuda adicional y si decide volver a reservar con nosotros.Saludos cordiales, Hotel Agora Brussels Grand Place

10/10 優異

Jose J

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent location, Super friendly staff.
於 2023 年 11 月住了 3 晚
Hotel Agora reception team 於 2023年11月23日的回應
Dear Jose J,We couldn't be happier to see that you have rated us with a 10! We are very proud of our privileged location in the heart of Brussels; Thank you also for rating with a 10/10 the effort of our staff members; this really motivates us to keep working to improve our guests' stay! We will be at your disposal for any further assistance and if you decide to book with us again.Best regards, Hotel Agora Brussels Grand Place

10/10 優異

Barry

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚
Hotel Agora reception team 於 2023年10月30日的回應
Dear Barry,We couldn't be happier to see that you rate us a 10! We are very proud of our privileged location in the heart of Brussels; Thank you also for rating with a 10/10 the effort of our staff members; this really motivates us to keep working to improve our guests' stay! As we only have 22 rooms in our small hotel, we pay special attention to the customer service provided to all our guests; we will always try to improve your stay as much as we can . We will be at your disposal for any further assistance and if you decide to book with us again. Best regards, Hotel Agora Brussels Grand Place

10/10 優異

José Alberto

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excelente
Personal de recepción muy amable, lugar excelentemente ubicado, cerca de estación central y a unos pasos de plaza principal. Definitivamente volvería a quedarme aquí
於 2023 年 10 月住了 3 晚
Hotel Agora Brussels Grand Place 於 2023年10月29日的回應
We couldn't be happier to see that you have rated us with a 10! We are very proud of our privileged location in the heart of Brussels; Thank you also for rating with a 10/10 the effort of our staff members; this really motivates us to keep working to improve our guests' stay! We will be at your disposal for any further assistance and if you decide to book with us again.Best regards, Hotel Agora Brussels Grand Place

8/10 不錯

Raul

於 2023 年 7 月住了 2 晚
Hotel Agora Brussels Grand Place 於 2023年10月22日的回應
Thank you very much for taking the time to send us a rating and for such a positive commentary! We are truly happy to see that your stay with us was as good as your expectations were.Since we only have 22 rooms in our small hotel, we pay special attention to the customer service provided to all our guests. We will always try to improve your stay as much as we canAll in all, rating such as this, motivates us to keep working hard to represent the City of Brussels and we want to thank you for sharing your opinion of us through EXPEDIAWe hope we will have the pleasure to welcome you back to the Hotel Agora for your next visit to Belgium very soon.Kind regards,

10/10 優異

ELIZABETH

於 2023 年 10 月住了 1 晚
Hotel Agora Brussels Grand Place 於 2023年10月21日的回應
Dear Elizabeth,We couldn't be happier to see that you have rated us with a 10! We are very proud of our privileged location in the heart of Brussels; Thank you also for rating with a 10/10 the effort of our staff members; this really motivates us to keep working to improve our guests' stay! We will be at your disposal for any further assistance and if you decide to book with us again.Best regards, Hotel Agora Brussels Grand Place

8/10 不錯

Margaret (PAWCATUCK)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to Centraal station. Walk out the door and you are in a main tourist zone. Many options for food and drink close by. 67 steps to attic room! Hotel staff was very nice, carried suitcases up for us. Shower door did not open very far, about 13", difficult or impossible for a large person to enter. Our window opened inward, fire escape leads down to a platform where it looked to us like the only escape option is to go back into the building. The room was smaller than the photos made it seem, but the architecture with the exposed 16th century beams was interesting. "King" bed was two twin beds pushed together, with separate duvets. Staff held bags for us downstairs when asked, could drop off shopping for example and carry it up when returning for the evening.
Hotel Agora Brussels Grand Place 於 2023年10月21日的回應
Dear Margaret,We are happy to have feedback from you, thank your to have taking time to write it, it is important to us to improve our service. We are also happy to see that you appreciate the effort of our staff ;)We sincerely apologize for the number of stairs in our Hotel; given the historical character of the building (1696), access to most rooms is only accessible via our steep staircase. Due to our historical recognition (UNESCO), renovations are really difficult to achieve and we are not allowed to create the space for a lift or modifying the structure of the rooms or of the edifice.About the beds, we are truly surprised because our website and our description don't talk about king bed, but only twins bed, and we don't understand who come the misunderstanding. We are happy that you appreciate your stay with us and we hope to see you again.Sincerely,Hotel Agora Brussels Grand Place

8/10 不錯

Angelita

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Location, ok stay!
Great location, near train station, good beds (we slept well), quite although it is the middle of city. Staff very friendly. Minus is there is no elevator,not for wheelchair user, the staff help us to carry our luggage, a very old building, a bit far from the fire exit (a bit paranoid because there is a lot of restaurant under the hotel) very low ceilings near the toilet, my husband bang his head a lot of times🙈, toilet bowl not si clean when we came. Overall is a ok stay.
於 2023 年 10 月住了 3 晚
Hotel Agora Brussels Grand Place 於 2023年10月21日的回應
Dear Angelita,We are happy to have feedback from you, thank your to have taking time to write it, it is important to us to improve our service. First of all, thank you also for commenting the effort of our staff; this really motivates us to keep working to improve the stay of our guests! We agree with you when you say that the ceiling is very low in the mezzanine of the family rooms; however, there is little we can do about it given the limited space available. Due to our historical recognition (UNESCO), renovations are difficult to achieve, and we are not allowed to do almost any major refurbishment.Sincerely,Hotel Agora Brussels Grand Place

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 4 晚
Hotel Agora Brussels Grand Place 於 2023年10月12日的回應
We are happy to have feedback from you, thank your to have taking time to write it, it is important to us to improve our service. We are very proud of our privileged location in the heart of Brussels; Thank you also for rating with a 10/10 the effort of our staff members; this really motivates us to keep working to improve our guests' stay! Furthermore, we hope to host you againKindest regards

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great location and friendly staff
於 2023 年 10 月住了 4 晚
Hotel Agora Brussels Grand Place 於 2023年10月12日的回應
Thank you for taking the time to share your valuable review, it was a pleasure to have you. We couldn't be happier to see that you didn't find any negative aspect within your stay. Mission accomplished! There is nothing else to say except that we hope we will have the pleasure to welcome you back to the Hotel Agora for your next visit to Belgium very soon!

10/10 優異

kenneth

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful old world charm. Right in the center of everything for touring Brussels. Loved it. Would highly recommend!
於 2023 年 10 月住了 2 晚
Hotel Agora Brussels Grand Place 於 2023年10月29日的回應
We couldn't be happier to see that you didn't find any negative aspect within your stay. Mission accomplished! There is nothing else to say except that we hope we will have the pleasure to welcome you back to the Hotel Agora for your next visit to Belgium very soon! Kind regards, Hotel Agora Brussels Grand Place

10/10 優異

TAKAYUKI

於 2023 年 9 月住了 3 晚
Hotel Agora Brussels Grand Place 於 2023年9月29日的回應
Dear Takayuki,We would like to thank you to have taken your time to give us your feedback. This is very important to us to improve our service and quality.Thank you also for rating with a 10/10 the effort of our staff members; this really motivates us to keep working to improve our guests' stay! As we only have 22 rooms in our small hotel, we pay special attention to the customer service provided to all our guests; we will always try to improve your stay as much as we canWe hope to see you again.Sincerely,Hotel Agora Brussels Grand Place

6/10 一般

Giorgio

於 2023 年 9 月住了 2 晚
Hotel Agora Brussels Grand Place 於 2023年9月29日的回應
Dear Giorgo,Thank you for your feedback, we are always pleased to hear from our guests. It allows us to see our weaknesses and deficiencies and to do everything we can to improve on a daily basis. In the long run, this will enable us to constantly improve the quality of our service.We are of course sorry that your stay was only moderately enjoyable. We will still be working to ameliorate our service. Furthermore, we remain at your entire disposal if you need something more.Sincerely,Hotel Agora Brussels Grand Place