Location, staff and breakfast was great, however we we’re puzzled as to how this hotel could ever have gained 4 stars. Everything is in a poor condition, the balcony door in our room didn’t close properly, leaving the room drafty (in January!). Staff was nice and offered us to change rooms, which we should have accepted, however our plans didn’t leave time for it. A portable owen was placed in the room, so we could keep warm, as the door couldn’t be fixed!