大堂
查看供應

克拉斯酒店的評價

3.5 out of 5
克拉斯酒店
Garlei 30A, Bucharest

評價

8.0

很好

10 分評分，優異；38 則評價中有 14 則" "
8 分評分，不錯；38 則評價中有 12 則" "
6 分評分，一般；38 則評價中有 8 則" "
4 分評分，欠佳；38 則評價中有 3 則" "
2 分評分，很差；38 則評價中有 1 則" "

8.2/10 

整潔度

8.4/10 

職員與服務

7.8/10 

住宿狀況

評價

6/10 一般

marie jose

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Moyen
Hôtel confortable cependant pas de wifi dans la chambre seulement à l’accueil, pas de parking de l’hotel Places de stationnement dans la rue .
於 2019 年 7 月住了 2 晚

10/10 優異

真實旅客

於 2019 年 6 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度和住宿狀況
於 2019 年 3 月住了 4 晚

10/10 優異

Sorin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
amazing hotel good price in romania
great hotel in romania
於 2018 年 11 月住了 1 晚

8/10 不錯

ESTER

讚好：住宿狀況
於 2018 年 7 月住了 1 晚

8/10 不錯

Artur

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Class Hotel
Very nice and spacious rooms. Breakfast could be better, but few days stay are OK.
Simona 於 2018年5月2日的回應
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear that you have enjoyed staying with us! I will forward your comments to the rest of the team and we are looking forward to having you as a guest again, hopefully with an improved breakfast. Kind regards, Simona Pătru Operations & Front-of-the-House Manager

6/10 一般

Carol

讚好：整潔度和職員與服務
不滿：住宿狀況
Disappointing but good location
There was no water from midnight to 7:00am and wifi didn't work from rooms, only in the lobby. Hotel did apoligize for water issue but didn't change the fact our daughter couldn't shower before she flew out.
於 2017 年 12 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Inkompetentes Personal
Beim Check-In wurden wir auf ein inbegriffenes Frühstück hingewiesen, welches schlussendlich doch nicht inkludiert gewesen ist und beim Check-Our verrechnet wurde. Den 4-Sterne Standard vermisst man hier.
Dear Guest, Thank you very much for your feedback. Your review is very important for us in order to improve the quality for the services offered. I apologize in the name of the entire team for the matter you have encountered, we will do our best in order to offer you a more comfortable stay for your next visit in Bucharest. As a sign of appreciation, we would like to offer you a Free Upgrade to our Junior Suite (upon availability). Please mention this matter in the reservation form. Kind regards, Simona Pătru Operations & Front-of-the-House Manager

10/10 優異

Jose Luis (Portugal)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The service is excellent It my first visit at Bucharest.
於 2017 年 10 月住了 3 晚
Simona 於 2019年3月28日的回應
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear that you have enjoyed staying with us! I will forward your comments to the rest of the team and we are looking forward to having you as a guest again. Kind regards, Simona Pătru Operations & Front-of-the-House Manager

6/10 一般

Lee (Phoenix, AZ)

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Tired Hotel in need of upgrade
The room was spacious, but there was no shower curtain on the shower and at the time of year there was no air conditioning on and the room was too hot. They asked us not to open the windows, but without air conditioning we were forced to open them anyway. The staff was very nice and the breakfast was better than usual, but this hotel needs a major renovation. On the balcony there were cigarette buts from a previous occupant. The furniture was not very comfortable, sticky vinyl sofa and chairs.
於 2017 年 10 月住了 1 晚

4/10 欠佳

真實旅客

不滿：住宿狀況和客房舒適度
Bate & Switch
You don't get what you select with room accommodation. If you switch to what you need they upcharge. Actual decor is not modern. Very dated. Staff was friendly until you won't let them screw you then very dismissive. Don't do it!
於 2017 年 9 月住了 1 晚

4/10 欠佳

Oliviu

不滿：住宿狀況和客房舒適度
staff needs to improve their hopitality apporach
hotel is situated close to a lake so pretty nice area if you want to take a walk. it's situated very close to Otopeni airport and close to a huge commercial centre. also it comes with free parking. during my stay the wather was hot (above 30*C) and the air-conditioning was not working. I wasn't informed about it when I checked in which I believe it was a very unpleasant. situation. honestly I wont come back to this hotel because of the people even though the hotel is nice and has potential.
於 2017 年 7 月住了 1 晚

10/10 優異

Arianna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 6 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
Our bathroom sink was leaking Dogs were barking all night and there was a lot of them, maybe get a room on the side opposing the street Everything else ok

8/10 不錯

Greg (Ventura, Ca.)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Close to Bucharest airport
We chose the Hotel Class because it was on the outskirts of the city and an easy, 10 minute drive to our rental car return. The staff at the hotel were very pleasant and helpful, with an adequate command of English for our purposes. The restaurant had a full bar and a nice menu....but if you order anything but the burgers or sandwhiches (very good!), the kitchen had a problem. There was only 1 waiter when we stayed, very nice but frazzled when several tables showed up about 20 minutes after we ordered. We ended up waiting over 1 1/2 hrs for our food. The waiter comped us a second bottle of wine as an apology? The rooms are spacious, clean and comfortable. There is a mini bar in the room. The bathroom was large, and the towels ok. Please note that the pool and hot tub are only in use during the summer season. They were out of service at our visit, at the end of September. The spa/gym was very limited and the clerk was unable to find a masseuse willing to come in for one of our party, despite them advertising massages as being available at the front desk.

10/10 優異

Cornel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel with Class
Very, very nice staff. Helpful, courtious and friendly. Room was clean and comfotable. Breakfast was great on the patio!

8/10 不錯

Simon (Nottingham)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very quiet and good facilities.
A very quiet hotel in a very quiet and nice residential area. Close enough to centre of town and handy for the airport. Great swimming pool (deserted!) and excellent gym. Great value for money.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
rest in Bucsrest
Friendly staff, very helpful

8/10 不錯

Steven (York)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel Class, Bucharest - Nice place to stay
I stayed at the hotel as I was having a meeting there for a couple of days. The hotel is in a pleasant neighbourhood of Bucharest within a very short walk from a lake to walk around. A very short taxi ride away (10LEI including tip = £2) is the large shopping mall (Băneasa Shopping City) with a huge Carrefour. It's also close to the airport (20-25LEI). I arrived when it was 35DegC and very humid, and the 'climate control' in the room took a couple of hours to cool the room down, but was fine after then. The staff were very friendly and helpful. I would recommend this hotel.

10/10 優異

Alla

讚好：整潔度、職員與服務和客房舒適度

8/10 不錯

真實旅客

讚好：整潔度和住宿狀況
cheap and good stay for two nights
good stay for two nights. warm pool and jacuzzi. breakfast not extraordinary. Staff's english is good. quiet area, although you may hear dogs anywhere in Bucharest. fridge is noisy, but can be unplugged.

6/10 一般

Haim (פ"ת)

讚好：客房舒適度
מלון נחמד בבוקרשט אולם מרוחק מעט מהמרכז
המלון מרוחק כ 15 דקות נסיעה ממרכז העיר ואין שום דבר מעניין בסביבתו. המלון נקי ומסודר וארוחת הבוקר סטנדרטית במושגים של אירופה.

8/10 不錯

Daniel (Borås)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Super hotel personal.
Super hotel personal som är väldigt ovanligt i Rumänien. Vi fick ingen frukost då vi var där på påsk afton men blev kompenserade plus fick med oss lite mat för resan hem vi gjorde nästa dag. Dom har även ett helt ok spa med bastu.

10/10 優異

guy (israel)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
guy
מיקום נוח, קרוב לקניון בנסה, לשדה תעופה. מלון נחמד מאוד ונקי. שירות נהדר

6/10 一般

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel to stay, nice staff
The room was clean and comfortable and the staff at the hotel go beyond their way to make you happy. However, I had greater expectations, on par with a 4 stars hotel in the US - not comparable. There is barely any parking, the elevator had to be reset the 1st time we wanted to use it and this one elevator seemed to fit 1 person. Wanted to use the pool, but then changed my mind. The facilities don't really look like in pictures. Lastly, the staff does not really know how to use Expedia - they almost charged me twice and at the end their machine broke when they had to print the receipt. I ended up leaving without one as I could not wait anymore.

10/10 優異

tenille (naples, italy)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Service!
The hotel staff went above and beyond to accommodate us as we arrived late and wanted to grab some dinner at the hotel restaurant. They let us order and served us even though they were closing.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
excellent hotel
If you came for business or an exhibition in Romexpo, this hotel is an excellent choice. Very close to Romexpo, offering more than you need. Staff is super friendly.

10/10 優異

Emanuel U. (Vancouver, Canada)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean, quiet, and confortable.
Away from the highway very quiet, recommended. If you order a cab through the receptionist, they are hand in hand with the cab drivers and overprice the rate. You shoudn't pay more than 5 euro to Henry Cuanda Airport. Excellent otherwise. Recommended. Do your homework prior traveling. Stay safe!

8/10 不錯

Bernie (Shrewsbury)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A very comfortable hotel with a decent breakfast, super rooms excellent air con at a very good price. Falling down on numerous details. 8 Lei £2,-- for a Fanta, pool opens at 10.00 after you have had breakfast and left. High sided bath with no curtain for showering.

4/10 欠佳

김동근 (서울)

不滿：整潔度和住宿狀況
추천하고 싶지 않음
(안내에는 객실에서 Wi-Fi가 된다고 했지만) 실제로는 연결이 되지 않아 1층 로비에 나와 인터넷을 써야 했다. 조식은 제공 되었지만 이제까지 체류해본 호텔 중 가장 허접한 수준이었다.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
great quiet hotel, spacious new rooms
great breakfast too i recommend the hotel

8/10 不錯

Gmm (Kuwait)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Acceptable
Was ok for Bucharest level!

8/10 不錯

Rosemary (Wiltshire, UK)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Easy to access from airport
We arrived after 11pm so didn't want to have to drive into Bucharest and find a hotel. This is very convenient and on the same side of the city as both airports. We arrived at midnight- kitchen was closed but the bar was open. Large room- very clean- staff very helpful- quiet street- free parking available. Not far from the excellent village museum. Negotiating roundabouts in Bucharest was a hairy experience as although there are clearly marked lanes on roundabouts vehicles cut across from the left. Was grateful that at the start of the trip en route too Transylvania didn't have to drive through the city.

6/10 一般

Roberto (Verbania)

Consiglio per tranquillità
Le camere spaziose e pulite e con aria condizionata che funziona non hanno le tapparelle , per cui entra la luce ....... Ma temo che sia così anche in molti altri alberghi del paese. Alla reception sono gentili. La colazione penso che non sia male. Quando sono stato io a giugno 2011 era deserto. A me piace perchè è tranquillo.

6/10 一般

Geoff (Norway)

讚好：職員與服務和客房舒適度
Decent sleepover, no luxuryhotel-feeling
Hotel is ok, quiet neighbourhood, helpful employees. Rooms are quite old, especially bathroom is outdated. Shower room was due for replacement years ago. The "daily cleaning" was done well, but f.x. Wall tiles in bathroom had some suspicius stains... I travelled with kids and therefor noticed the handrails on the staircase. Artistic? Yes. Dangerous for kids with large openings? Yes.... Breakfast tasted good, but they were very stingy on what to offer... Overall decent and ok place to sleep; no luxury retreat.