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布達城堡酒店的評價

4 out of 5
布達城堡酒店
Uri Utca 39, Budapest

評價

9.2

卓越

10 分評分，優異；964 則評價中有 647 則" "
8 分評分，不錯；964 則評價中有 261 則" "
6 分評分，一般；964 則評價中有 41 則" "
4 分評分，欠佳；964 則評價中有 7 則" "
2 分評分，很差；964 則評價中有 8 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

8.6/10 

設施服務

9.2/10 

住宿狀況

8.6/10 

環保程度

評價

4/10 欠佳

Hailong

商務旅客
不滿：職員與服務、住宿狀況和客房舒適度
绝对不是四星
位置很棒，可以体验古堡住宿。但是设施陈旧，早餐很差，仅有几道热菜可选，厨师不懂英文，很难沟通。餐厅只提供早餐，其他时间不开放。最让人难过的是床上被子太小，提出更换要求后被告知只能第三天才可以从别的旅馆借被子。很无语啊。
於 2022 年 2 月住了 5 晚

10/10 優異

真實旅客

於 2019 年 5 月住了 2 晚
Julianna Vecsei 於 2019年5月27日的回應
Dear Precious Guest, Thank you so much for the generous scores given to rate of your visit at Buda Castle Fashion Hotel. We are looking forward to welcome you back. Kindest regards, Julianna Vecsei Rooms Division Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Thank you for ARON for his professional service!
I would recommend this hotel to everyone as the staff here is very helpful. Especially, thank you for ARON on his kind and warm service during my stay at the hotel. He is very helpful and always ready to help and provide quick response to customer's needs.
Melinda 於 2016年12月2日的回應
Dear Valued Guest, I would like to thank you all your kind words regarding our Staff and Hotel. Please be sure, that our Team really appreciates your kind words and Áron will be informed about your complement. Kind regards, Melinda Kazi-Iváncsics

10/10 優異

Dekun (China)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常棒的酒店！
整体感觉非常不错的！米其林哦！！！服务态度非常好！ 特别是酒店的早晨非常丰盛，味道也很棒！！！ 酒店实际没有照片那么新，但是环境、卫生啥的还是很好的。 酒店在景区里面，离渔人堡很近。

8/10 不錯

minyan

讚好：職員與服務、住宿狀況和客房舒適度

10/10 優異

Eric (china)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
nice hotel
best choose if you visit buda hill

8/10 不錯

Denise

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We loved staying in the Buda Castle area. This hotel was convenient to many restaurants and shopping areas. It was about a 15 minute drive to the Pest side. The hotel was older but in excellent condition. The breakfast in the morning was delicious. It is a 10 minute walk to Buda Caslte & Fisherman’s Bastion. Staying in the area was like stepping back in time. It was wonderful. Would absolutely recommend.
於 2024 年 5 月住了 4 晚

10/10 優異

Dean

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, perfect hotel if you want some quiet bit still walkable to all the sights. Cosy rooms.
於 2024 年 5 月住了 2 晚

10/10 優異

Gary

讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfectly located and convenient and a pleasant stay
於 2024 年 4 月住了 2 晚

10/10 優異

Vladimir

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
very good place
於 2024 年 4 月住了 5 晚

10/10 優異

Gloria

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location, also great breakfast. Pillows could be improved.
於 2024 年 3 月住了 2 晚

10/10 優異

Warren

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were very friendly. Loved the hotel it was clean. Breakfast was amazing also. Would stay again.
於 2024 年 3 月住了 1 晚

10/10 優異

Maushumi

於 2024 年 2 月住了 2 晚

8/10 不錯

Gillian

於 2024 年 2 月住了 2 晚

10/10 優異

Jorge

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente

4/10 欠佳

真實旅客

讚好：整潔度和職員與服務
Terrible parking
The location of the hotel is great but they shouldn’t advertise on-site parking when there’s none. We were told to drive around to find parking spot or if we could only park far away from the hotel we could use public transportation to get back. See pictures in front of the hotel. I specifically picked the hotel because of the advertised on-site parking. It turned out to be false advertisement.
Good luck finding a parking spot here.
於 2024 年 1 月住了 1 晚

10/10 優異

Tesfai

讚好：整潔度、職員與服務和住宿狀況
Amazing everything.
於 2024 年 1 月住了 4 晚

10/10 優異

Melinda

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 優異

Mark

多人同遊
讚好：職員與服務和設施服務
Wonderful location could use some work.
於 2023 年 10 月住了 2 晚

6/10 一般

Dejan

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wery good for summer or spring. However it was very cold with drafty windows during winter stay. Surrounding is amazing for walks (if weather permits)
於 2023 年 12 月住了 2 晚

8/10 不錯

Martin

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Preis/Leistung war super. Mitten auf der Burg
於 2023 年 12 月住了 1 晚

10/10 優異

Betty

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We loved the location of this hotel. Very easy to walk to many sights as well as restaurant and souvenir shopping. Would definitely recommend
於 2023 年 11 月住了 1 晚

10/10 優異

THOMAS

讚好：整潔度、職員與服務、設施服務和住宿狀況
BEST PLACE IN BUDAPEST!!! GIVE TOMMY AND ANGELA MORE MONEY! They are both amazing hard workers, and your hotel should be proud of them. Amazing staff! Great breakfast too. All you need, this place has.
於 2023 年 11 月住了 1 晚
Réka 於 2023年11月28日的回應
Dear Thomas! thank you very much for your recent stay in Park Inn Hotel We are happy that you have enjoyed your stay with us.Our entire team is looking forward to welcoming you back soon again, Best regardsRéka Horváth

8/10 不錯

Mark

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The front desk attendant Szabi was excellent - set a very high level of customer service we have not experienced in other stays in Poland, Hungary and Austria. Gold star for his work ethic. Property is nice and slightly off the beaten path but close to castle and stairs leading down to river. Nice breakfast and clean rooms. (Wasn’t too fond of having bed upstairs with toilet/bath downstairs but got over it after a couple of days.)
於 2023 年 11 月住了 2 晚
Réka 於 2023年11月22日的回應
Dear Mark,Thank you for your fantastic review, we are pleased to know that we will be able to welcoming you back again. Your feedback is very much appreciated by all of us and keeps us motivated to provide the best hospitality service.Kind regards, Réka Horváth

10/10 優異

Deborah

伴侶同遊
The reception staff were amazing, very helpful and engaging. Property location was excellent close to all attractions in the Buda Castle area.
於 2023 年 11 月住了 2 晚
Réka 於 2023年11月22日的回應
Dear Deborah,thank you very much for your recent stay in Park Inn Hotel We are happy that you have enjoyed your stay with us.Our entire team is looking forward to welcoming you back soon again, Best regardsRéka Horváth

8/10 不錯

Daniel De

伴侶同遊
讚好：設施服務
不滿：整潔度
Near the St Mathias church and Buda Castle. Bus stop near-by. Historical building.
於 2023 年 10 月住了 2 晚
Réka 於 2023年11月22日的回應
Dear Daniel De,Thank you very much for sharing your honest feedback with regards to your recent stay. Kind regards, Réka Horváth

8/10 不錯

Trine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hyggeligt
Hotellet er lidt af en tidslomme, men hyggeligt og rent Baren er bare morgenmadsrestauranten
於 2023 年 10 月住了 4 晚
Réka 於 2023年11月22日的回應
Thank you very much for sharing your honest feedback with regards to your recent stay.

8/10 不錯

Thomas

家人同遊
讚好：職員與服務和設施服務
Für das Burgviertel sehr gut gelegen, freundliches Personal, aber doch recht in die Jahre gekommen.
Réka 於 2023年11月22日的回應
Liebe Thomas,vielen Dank für Ihr Feedback und es freut uns zu hören, dass Sie sich bei uns wohlgefühlt haben. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Réka Horváth

10/10 優異

fariba

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay in during our trip to Budapest.
於 2023 年 9 月住了 2 晚
Réka 於 2023年11月22日的回應
Thank you very much for staying with us and for taking the time to share your feedback.

8/10 不錯

Elvin

讚好：整潔度、職員與服務和設施服務
Great location.
於 2023 年 9 月住了 2 晚
Réka 於 2023年10月3日的回應
Dear Elvin,I was so pleased to learn of your fantastic review of Park inn by Radisson It fills me with great joy to know that you had a great experience whilst you were staying with us and the team and I look forward to welcoming you back in the near future.Kindest regards,Réka Horváth

10/10 優異

HUA (Suwanee)

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The location was very convenient. Right next to Fisherman’s Bastion and Buda Castle. The hotel was clean, staff was nice and breakfast was very good. If you don’t want to climb the stairs every day, using Bolt for people of 2-4 is a good option.
於 2023 年 9 月住了 3 晚
Réka 於 2023年10月3日的回應
Dear Hua,Thank you very much for taking the time to share your feedback regarding your holiday with us.We are so delighted that you had such a wonderful experience with us and that we were able to contribute to a memorable time in Kind regards,Réka Horváth

10/10 優異

alison

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely little hotel in a beautiful and quiet area not far from Fisherman’s Bastion. Room was spacious and comfortable and well appointed with fridge and tea and coffee making facilities. Hotel was clean, bright and airy with a small garden area. Breakfast was excellent with plenty of variety especially as I am coeliac and there were plenty of gluten free options and cross contamination was minimised by placing gluten free options ( brown and white bread, crisp breads and cereal) higher than other products, with many individually packaged. Well thought through. Fruit was extremely fresh as were cheeses and meats. A great hotel with extremely friendly helpful and pleasant staff in a great location. Benedict is worthy of mention, ensuring our spare bed was made up quickly in the duplex and spending time showing us where to go to find the sights, as well as serving us drinks in the garden on our arrival. A very welcoming guy. I will definitely be back next time I visit Budapest.
於 2023 年 9 月住了 2 晚
Réka 於 2023年9月25日的回應
Dear Alison,thank you very much for your recent stay in Park Inn Hotel We are happy that you have enjoyed your stay with us.Our entire team is looking forward to welcoming you back soon again, Best regardsRéka Horváth

2/10 很差

Jørgen

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Réka 於 2023年9月20日的回應
Thank you!

10/10 優異

James

讚好：整潔度、職員與服務和住宿狀況
Taxi to airport did not accept credit card. We worked it out however
於 2023 年 9 月住了 1 晚
Réka 於 2023年9月11日的回應
Dear James,Thank you very much for staying with us and for taking the time to share your feedback. I hope we will have the pleasure of welcoming you back to stay with us again.We look forward to seeing you soon.,Réka Horváth

10/10 優異

baoxi (Thousand Oaks)

讚好：整潔度、職員與服務和住宿狀況
Good location
於 2023 年 8 月住了 3 晚
Réka 於 2023年9月11日的回應
Thank you!

10/10 優異

rickey

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Réka 於 2023年9月11日的回應
Thank you!

4/10 欠佳

Ahmad

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
The room given to us was different from the picture. Not very clean. Horrible breakfast. Never seen breakfast these bad. Weak internet in my “executive room” and had some blind spot.
於 2023 年 8 月住了 2 晚
Réka 於 2023年9月11日的回應
Dear Ahmad,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Kind regards, Réka Horváth

8/10 不錯

Sarah

讚好：職員與服務
於 2023 年 8 月住了 4 晚
Réka 於 2023年9月11日的回應
Thank you!

10/10 優異

russell (BATON ROUGE)

讚好：整潔度、職員與服務、設施服務和住宿狀況
I have chosen to stay at this lovely property several times because of its location, large rooms, quiet surroundings, great breakfast choices, but also the entire staff!
於 2023 年 8 月住了 3 晚
Réka 於 2023年9月11日的回應
Dear Guest,Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.Kind regards, Réka Horváth

6/10 一般

Niels Henrik

家人同遊
讚好：整潔度
不滿：住宿狀況
Slidt hotel - absolut ikke 4 stjerners
Ordinært lille hotel med mange defekter (skabslåger ødelagte, plettede tæpper, larmede bruser, knager der faldt ned osv osv). Stort værelse, kedelig morgenmad og ikke særlig glade ansatte i receptionen. Super rolig beliggenhed oppe i det gamle Buda castle district (gå ned og tag en Bolt taxi hjem fra byen, det koster under 7 €) Alt for dyrt for værelse (300 €/nat), men det var selvfølgelig også Formel 1 weekend
於 2023 年 7 月住了 6 晚
Réka 於 2023年9月11日的回應
Dear Niels,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Kind regards, Réka Horváth

10/10 優異

Wilfried

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Kann man nur empfehlen.
於 2023 年 7 月住了 1 晚
Réka 於 2023年9月11日的回應
Liebe Wilfried,vielen Dank für Ihr Feedback und es freut uns zu hören, dass Sie sich bei uns wohlgefühlt haben. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Réka Horváth

8/10 不錯

Clive

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
Excellent location. Generally good
The location of the hotel is excellent. It is on the Buda side of the river where the castle is and only a short walk from the castle and the fisherman's bastion. The Buda side is quiet and peaceful. The rooms were clean and pleasant without being exceptional. Certainly nothing that would put you off staying here. There is no evening restaurant, but the is a breakfast room for the morning. Breakfast was fairly limited, but you'll find something and the quality was good. Hot food is very limited with just some scrambled eggs and sausages. There is no parking at the hotel. If you want to park nearby this is within the Historical District and you will be parking on the street. We found a space ok a couple of streets away, however I could easily imagine struggling to find one in the middle of the day. You take a ticket from the machine on entry into the historical area and the hotel will validate it before you leave. Prices were very reasonable for this. Note that in the local area there are NO cheap restaurants. They are all very high end, the food was lovely and not overpriced for the quality, but you'll struggle to find a main course for under £20 per person. If you download the public transport app you can get a group ticket for around £10 per group per day for unlimited bus, tram and metro use (note you all have to travel together) which we found excellent value and made it only 5 minutes to the Pest side of the river where there's more things to do
於 2023 年 7 月住了 2 晚
Réka 於 2023年9月11日的回應
Dear Guest,Thank you for choosing our hotel and taking the time to review us!We are so glad to hear that you enjoyed your stay, as well as the service of our teams.Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.We look forward to welcoming you back in the future.Yours Sincerely,Réka Horváth

8/10 不錯

真實旅客

家人同遊
不滿：職員與服務
Vi havde bestilt aircondition, men fik 1. nat et værelse uden. Først næste dag, blev vi tildelt et nyt værelse. Morgenmaden er fin, men servicen er generelt ikke så god. Det er kun nogle af receptionisterne der kan kommunikere på engelsk, hvilket er meget udfordrende. Servicepersonalet forstår intet engelsk, og dagligt skulle vi argumentere for at få 1 håndklæde pr. person pr. døgn. Sidste døgn fik vi ikke håndklæder. Wifi virkede ikke i 2 dage. Hotellet burde have 3 og ikke 4 stjerner.
於 2023 年 7 月住了 9 晚
Réka 於 2023年9月11日的回應
Dear Guest,Thank you for taking the time to write a review. We are very sorry for the disappointment you experienced. My sincere apologies that you did not appreciate the way we handled the situation. Thank you for bringing this to our attention on this medium, too. We look forward to the opportunity to welcome you back for a more seamless visit.Best regards,Réka Horváth

8/10 不錯

Elvira

家人同遊
讚好：職員與服務和住宿狀況
Sehr gute Lage im historischen Teil des Burghügels. Hilfsbereites Personal und nettes Ambiente. Sauberkeit könnte noch verbessert werden (haben Duschkopf selber von schwarzen Ablagerungen gereinigt) aner in dn meisten Bereichen ok. Wûrde ich trotzdem wieder buchen. Günstige Parkmöglichkeit war direkt vor dem Hotel möglich.
於 2023 年 7 月住了 1 晚
Réka 於 2023年9月11日的回應
Sehr geehrte Elvira,Vielen herzlichen Dank dass Sie den Zeit genommen haben und Ihre Erfahrungen mit uns geteilt haben. Mit freundlichen Grüssen, Réka Horváth

10/10 優異

Tash

家人同遊, 多人同遊
讚好：住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚

10/10 優異

Sarah

於 2023 年 7 月住了 3 晚

10/10 優異

Son

讚好：整潔度、職員與服務和住宿狀況
Good
於 2023 年 6 月住了 3 晚

6/10 一般

Saiko

讚好：職員與服務
不滿：整潔度和住宿狀況
Great location closed to buda castle and some restaurants . The room is very different from the photos they displayed on booking site and I was a bit disappointed .
於 2023 年 6 月住了 2 晚

8/10 不錯

Shirley

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚

4/10 欠佳

Glaucia (Slidell)

家人同遊
讚好：職員與服務
不滿：整潔度
Staff was friendly snd breakfast was good. Rooms look nothing like the pictures on here. As soon as we checked in, we noticed that our toilet had poop splatters in it. On the second day, the toilet seat came undone. The air conditioner didn’t cool (fan only), so we would wake up in a puddle of sweat. Tiles in the lobby were all stained. There is no way this property is a four-star hotel.