大堂

布宜諾斯艾利斯公園大廈豪華精選酒店的評價

5 out of 5
布宜諾斯艾利斯公園大廈豪華精選酒店
Avenida Leandro N Alem 1193, Buenos Aires, Capital Federal

評價

9.2

卓越

10 分評分,優異;394 則評價中有 284 則" "
8 分評分,不錯;394 則評價中有 69 則" "
6 分評分,一般;394 則評價中有 16 則" "
4 分評分,欠佳;394 則評價中有 13 則" "
2 分評分,很差;394 則評價中有 12 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

MAN WAI THOMAS

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 2 晚

8/10 不錯

Kelly

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a great stay for a quick short night. Convenient access to walkable areas of shops restaurants.
於 2024 年 4 月住了 1 晚
YC 於 2024年4月22日的回應
Thank you Kelly for your review, we hope to host you soon!

4/10 欠佳

Matias (Santiago)

伴侶同遊
不滿:設施服務和住宿狀況
Absolutely a very bad experience. Old room. Old facilities. Food smells at room and in aisle to/from room. Cleaning service at room terrible. One of the days I went out of my room at 10:00 AM. I came back at 14:00 and was not cleaning. I made my complain at front desk. I went out and came back again at 18:30 and the room was still not cleaned. I claim again and finally they cleaned it too late. In summary they offer 5 stars service and category but they are not.
於 2024 年 4 月住了 4 晚
YC 於 2024年4月18日的回應
Dear Matias, first of all I request you to please accept my sincere apology regarding your experience in our property. This disappointing feedback is certainly a matter of concern to us besides losing the trust which we built over the years. On a personal level, I appreciate your patience, cooperation and understanding in this matter. It is our privilege to have you as our valued customer and we want to make sure you are always taken care of.You are certainly the type of guest that we would like to retain and thank you for bringing this to our end. We appreciate your valuable time and thank you for contacting us. We'd appreciate your feedback.

10/10 優異

Gregory

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff and exceptional location. Property appears to be under construction so perhaps updating some floors/rooms. Otherwise a great visit. Would definitely stay again!
於 2024 年 3 月住了 1 晚
YC 於 2024年4月5日的回應
Thanks very much Gregory for shearing your experience with us. We are very glad to know that you have enjoyed our services and you have had a wonderful stay. We hope to see you soon.

10/10 優異

Navjit

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Historic. Great location. Will be back.
於 2024 年 2 月住了 3 晚
yc 於 2024年4月5日的回應
Dear Navjit, we sincerely appreciate your positive feedback we hope to host you soon!

10/10 優異

Joseph

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel, perfect location, amazing view and a very nice swimming pool, outdoor lounge area, health club, and tennis courts. The service is excellent, the rooms well maintained, and the St Regis Restaurant is a wonderful place for breakfast, or dinner. Room service provides many options, and the service was always excellent.
於 2024 年 3 月住了 3 晚
YC 於 2024年3月25日的回應
Thank you very much Joseph for your feedback! We are glad to hear that your stay with us was a pleasant one. We hope to have you with us again.

10/10 優異

William (North Tustin)

讚好:職員與服務和住宿狀況
Staff was the best...
於 2024 年 3 月住了 4 晚
YC 於 2024年3月25日的回應
We sincerely appreciate your positive feedback, William, we hope to host you soon!

10/10 優異

Joseph

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent Hotel, location, and beautifully appointed rooms. Did I mention the killer views? Best of all is the staff, they go out of their way to ensure you have the best possible visit. Thank you Park Tower Hotel BA
於 2024 年 3 月住了 2 晚
YC 於 2024年3月25日的回應
Dear Joseph, we were delighted to hear that you had a wonderful stay with us at Park Tower. Thanks very much for such positives comments. We work very hard to treat every guest in special and leave memorable experiences.Thank you so much for staying with us and we hope to see you in a near future.

10/10 優異

Joseph

讚好:整潔度、職員與服務、設施服務和住宿狀況
The Park Tower Hotel is part of the Sheraton BA property and they share amenities including health & fitness club. There are separate lobbies, but are both accessible with provides for an expanded selection of bars, restaurant, and amenity options. The best part about staying at the Park Tower is the customer service - from the front desk, bell stewards, waiters, gym staff, and concierge - they all go out of their way to ensure you the best possible stay, and remember your name. I enjoyed breakfast and dinner at the St Regis Restaurant on the 2nd floor and room service, with provides options from the 4 various restaurants. My room was on the 10th floor with an amazing view over La Torre (Inglaises/The English Tower) and Retiro, on the opposite side, views are over Plaza San Martin. You will have an excellent view on either side. The rooms are spacious, and if you reserve a corner Junior Suite, it's huge! The furnishings are classic, well maintained, and very comfortable. There is a nice seating area, desk/work area, and comfortable bed with very nice bed linen. I love the bathrooms - marble counters, with brass fixtures, soaking tub in addition to walk-in shower, toilet and bidet in a separate WC. The towels they provide and of good quality and they are very generous. This is a large property that's been around since the 1980s, and there are some maintenance issues; however, my overall impression is that they are making an effort to maintain and update the hotel(s).
於 2024 年 3 月住了 1 晚
YC 於 2024年3月25日的回應
Joseph, we were delighted to hear that you had a wonderful stay with us at the Park Tower. It was nice to hear the staff. They work exceptionally hard to make every guest feel special. Thank you so much for staying with us and we hope to see you in the near future.

8/10 不錯

Matthias

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Der Park Tower verströmt schon in der wundervoll bedufteten Eingangshalle den Charme von Pracht und Glanz. Es sieht wirklich feudal aus, das sehr freundliche und zuvorkommende Personal unterstützt diesen Eindruck. Dabei ist der Park Tower faktisch „nur“ der rechte Flügel des riesigen Sheraton Komplexes. Die Zimmer sind auch opulent eingerichtet, hier ist es aber viel mehr der Glanz vergangener Tage, denn Mobiliar und Einrichtung zeigen sehr deutliche Gebrauchsspuren. Die Umgebung ist sehr laut, der Bahnhof liegt gegenüber und die Stadtautobahn direkt neben dem Hotel. Für den Transfer zum Flughafen - wie bei uns - ist die Lage daher aber günstig.
於 2024 年 3 月住了 1 晚
YC 於 2024年3月25日的回應
Dear Matthias, we are very proud to know that you have enjoyed an excellent stay with us. You are welcome to come again to Park Tower Buenos Aires.

2/10 很差

Omar

於 2024 年 2 月住了 2 晚
YC 於 2024年3月25日的回應
Thank you Omar, for your review, we appreciate every form of feedback.

10/10 優異

Barbara (La Jolla)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
YC 於 2024年3月25日的回應
Gracias Barbara, hasta pronto!

2/10 很差

Jorge

讚好:職員與服務
不滿:整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
YC 於 2024年3月25日的回應
Gracias por su reseña Jorge, lamento que no hayamos estado a la altura de sus expectativas.

10/10 優異

Fatima

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very nice and relaxing
I loved it from chekin till check out.. rooms beautiful and specious, staff friendly, food good. Highly recommended
於 2024 年 2 月住了 3 晚
YC 於 2024年2月5日的回應
Thank you Fatima, we are very pleased to read you had a great stay with us. Until next time!

6/10 一般

Jorge

家人同遊
讚好:整潔度、職員與服務和設施服務
No merece el rating que tiene!!
於 2024 年 2 月住了 3 晚
YC 於 2024年2月5日的回應
Gracias Jorge por su reseña, lamento que no hayamos estado a la altura de sus expectativas. Continuaremos trabajando para elevar nuestros estándares hacia un nivel de excelencia.

10/10 優異

Marco

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
YC 於 2024年2月5日的回應
Gracias Marco por su visita, hasta pronto!

4/10 欠佳

Joel

伴侶同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
We were in room 353. The air conditioner drips water into the closet with the safe. Water soaks the carpet outside the closet. We did not notice until morning two. This entire floor and room smells musty. This is not a new problem. Do better Sheraton (Park Tower)
於 2024 年 2 月住了 2 晚
YC 於 2024年2月5日的回應
Thank you Joel for taking the time to share your recent experience at the Park Tower Buenos Aires with us.I am very sorry to hear about your experience in your room. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay.Your valued feedback highlighted a number of areas for improvement that I have already shared with the leaders, who join me in offering their apologies for their team’s shortcomings.We hope you choose to stay with us again whenever your travels bring you back to Buenos Aires so that we can provide you with a premium experience that not only meet, but exceed your expectations.

8/10 不錯

stephane

伴侶同遊
讚好:整潔度和設施服務
Hotel au style vieillissant. Les chambres sont confortables mais auraient grandement besoin d'une rénovation et d'un style plus moderne. La pisicine partagée avec le Sheraton est grande et propre, c'est une valeur ajoutée pour ce resort durant l'été. Sinon trop cher pour le niveau de prestations proposé.
於 2024 年 1 月住了 1 晚
YC 於 2024年2月5日的回應
Stephane, we are very sorry to hear about your experience among us. Your feedback is very important for us in order to continue improving our services. Thank you so much.

8/10 不錯

MARCO ANTONIO

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel mto bom! Voltaria com certeza. Café da manha super honesto
於 2024 年 1 月住了 3 晚
YC 於 2024年1月15日的回應
Gracias Marco Antonio, lo esperamos cuando guste!

10/10 優異

Christine

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Enjoyable stay
Really enjoyed our stay. Very big room and comfortable bed. We had access to club lounge with good view of Buenos Aires. Delicious breakfast and evening meal in the restaurant. The lobby bar served snacks and great cocktails. Staff friendly. The only downside was check-in and particularly check-out which took ages and was understaffed bearing in mind a couple of big cruise ships were in dock so hotel very busy.
於 2024 年 1 月住了 3 晚
YC 於 2024年1月15日的回應
Thanks very much Christine for your comments. We really appreciate them. We look forward to welcoming you as our guest again.

10/10 優異

Kerry

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay!
Hotel was great, room was great, staff was great.
於 2024 年 1 月住了 2 晚
YC 於 2024年1月15日的回應
Kerry, we read your review and are very happy to know you enjoyed your time at the Park Tower and we hope to see you again very soon for your next stay in Buenos Aires!

10/10 優異

Sarah

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Omg! This place was amazing! Totally recommend!!
於 2024 年 1 月住了 2 晚
YC 於 2024年1月15日的回應
Sarah, we are very proud to know that you have enjoyed an excellent stay with us. You are welcome to come again to Park Tower Buenos Aires.

10/10 優異

Andrew

讚好:整潔度、職員與服務和客房舒適度
Lovely classic style hotel close to port
Lovely classic style if a little dated hotel. The rooms are spacious. The food was good and the service was excellent. Every single member of staff was so helpful and polite with great customer service skills. Close to port makes it a very good choice for those going or returning from cruises.
於 2024 年 1 月住了 5 晚
YC 於 2024年1月15日的回應
Thanks Andrew very much for shearing your experience with us. We are very glad to know that you have enjoyed our services and you have had a wonderful stay. We hope to see you soon.

10/10 優異

Gilmar

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
O hotel é muito bom. Quarto grande e banheiro também. O banheiro em total privacidade. Localização muito boa. O hotel divide espaço com o Sheraton mas é uma categoria superior. Café da manhã por 25 dólares + taxas. Atendimento muito bom. Ótimo custo/beneficio. O atendente Antônio do check in é maravilhoso.
於 2023 年 12 月住了 4 晚
YC 於 2023年12月28日的回應
Muchas gracias Gilmar por tan buenos comentarios y por destacar a Antonio, le haré llegar su reseña.Hasta pronto!

10/10 優異

Denny

於 2023 年 12 月住了 8 晚
YC 於 2023年12月18日的回應
Thank you Denny for your 10, we hope to see you soon.

10/10 優異

Mario

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Luxueux et propre Rapport qualité/prix excellent
於 2023 年 12 月住了 4 晚
YC 於 2023年12月11日的回應
Thank you Mario for your review. We hope to see you soon!

10/10 優異

Abdon

於 2023 年 11 月住了 2 晚
YC 於 2023年11月23日的回應
Thank you Abdon for your 10 note. We hope to see you soon at Park Tower.

10/10 優異

Eduardo

讚好:整潔度、住宿狀況和客房舒適度
Incrivelmente
Hotel maravilhoso, equipe de prontidao e disposta em ajudar. Quarto limpo. Banheiro amplo. Localização boa.
於 2023 年 11 月住了 4 晚
YC 於 2023年11月6日的回應
Gracias Eduardo por tan maravillosos comentarios esperamos verlo pronto en Park Tower!

10/10 優異

Fernando

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚
YC 於 2023年11月6日的回應
Gracias Fernando por su nota de 10!

10/10 優異

Carlos

家人同遊
讚好:整潔度、職員與服務和住宿狀況
We like everything
於 2023 年 9 月住了 3 晚
YC 於 2023年10月18日的回應
Gracias Carlos, saludos de parte de todo el staff de Park Tower, hasta pronto!

10/10 優異

Warren H. Nelson

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The Park Tower is a grand hotel. No tour groups. Beautiful lobby. You are checked at a desk, not a counter. Superior service. Assigned butler. Elegantly appointed rooms. It’s a disappearing breed. Even if you want something more informal and casual, as many younger travelers do, you ought to experience a hotel like this once in a while. Finally, as expected, the staff are extremely courteous. I would also say they are genuinely warm and kind. There is not the slightest hint of condescension but rather an honest desire to be of service. It felt like they enjoyed their work.
於 2023 年 9 月住了 7 晚
YC 於 2023年9月22日的回應
We were delighted to hear that you had a wonderful stay with us at the Park Tower. It was nice to hear the staff . They work exceptionally hard to make every guest feel special. Thank you so much for staying with us and we hope to see you in the near future.

10/10 優異

Jorge

讚好:整潔度、職員與服務和住宿狀況
Friendliness of the staff all around
於 2023 年 7 月住了 1 晚
YC 於 2023年8月23日的回應
Thank you Jorge, we hope to see you soon!

10/10 優異

Natallia

於 2023 年 8 月住了 4 晚
YC 於 2023年8月23日的回應
Gracias Natalia por su nota de 10, saludos de parte de todo el staff de Park Tower.

10/10 優異

Jorge

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful and diligent staff. Great location where you can walk to the majority of points of interest. Highly recommended
於 2023 年 7 月住了 4 晚
YC 於 2023年7月31日的回應
Jorge, we read your review and are very happy to know you enjoyed your time at Park Tower and we hope to see you again very soon for your next stay in Buenos Aires!

10/10 優異

Flavio

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel. All the furniture in optimal conditions. Excellent attention and quality of food.
於 2023 年 7 月住了 4 晚
YC 於 2023年7月31日的回應
Thanks very much Flavio for your comments. We really appreciate them. We look forward to welcoming you as our guest again.

10/10 優異

Rosa (GOSHEN)

讚好:整潔度、職員與服務和住宿狀況
The willingness to service their customers.
於 2023 年 5 月住了 3 晚
YC 於 2023年6月5日的回應
Thank you Rosa, feedback is much appreciated. We hope to see you soon!

4/10 欠佳

Monica (Miramar)

商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
location
於 2023 年 4 月住了 4 晚
YC 於 2023年5月4日的回應
Gracias Monica por su reseña y por habernos visitado.

2/10 很差

Daniel

於 2023 年 4 月住了 4 晚
YC 於 2023年5月15日的回應
Gracias Daniel por su visita!Por su calificación su experiencia no fue buena, nos gustaría que nos comparta los detalles. Muchas gracias!

10/10 優異

Duncan (houston)

於 2023 年 3 月住了 2 晚
YC 於 2023年4月20日的回應
Thank you Duncan, we hope to see you soon at Park Tower Buenos Aires.

10/10 優異

christianne

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
muito bom o hotel, quarto, amenidades, sala de ginástica, café da manhã. Ótima localizaçao.
於 2023 年 3 月住了 1 晚
YC 於 2023年3月25日的回應
Muchas gracias christianne por sus comentarios hasta pronto y saludos de todo el equipo de Park Tower!

10/10 優異

Guillermo

於 2023 年 3 月住了 2 晚
YC 於 2023年3月25日的回應
Gracias Guillermo por su nota de 10, hasta pronto!

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務和客房舒適度
於 2023 年 3 月住了 2 晚
YC 於 2023年3月25日的回應
Muchas gracias y hasta pronto!

10/10 優異

Cristian de la

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
No natural orange juice at breakfast
於 2023 年 3 月住了 1 晚
YC 於 2023年3月25日的回應
We appreciate your feedback Cristian de la, I will share your comments with the Restaurant staff.

10/10 優異

David

讚好:整潔度、住宿狀況和客房舒適度
Excellent accommodations
於 2023 年 3 月住了 1 晚
YC 於 2023年3月25日的回應
Thank you David, we hope to see you soon!

6/10 一般

christian

家人同遊
不滿:整潔度和住宿狀況
This is NOT a “ luxury “ property, it might have been but no longer. We were very disappointed .
於 2023 年 2 月住了 5 晚
YC 於 2023年3月8日的回應
Thank you christian, we really appreciate your comments, I am sorry for your experience.

10/10 優異

Connie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 1 晚
YC 於 2023年3月1日的回應
Thank you Connie for your 10, we really appreciate it. We hope to see you soon!

10/10 優異

Khosrow

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 2 晚
YC 於 2023年3月1日的回應
Dear Khosrow, thank you for staying with us, we hope to have the pleasure to host you soon!

10/10 優異

Barbra

於 2023 年 2 月住了 2 晚
YC 於 2023年3月25日的回應
Gracias Barbra y hasta pronto!

10/10 優異

Esteban

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 2 晚
YC 於 2023年2月15日的回應
Gracias Esteban por habernos visitado, hasta pronto!

10/10 優異

Linda

商務旅客
讚好:整潔度、設施服務和住宿狀況
The rooms are absolutely luscious. They are blissfully quiet and the service is superb.
於 2023 年 1 月住了 1 晚
YC 於 2023年2月11日的回應
We appreciate your comments, Linda. We hope to host you soon.