搜尋邦亞私人度假屋

「No」

「I recently booked for a night at Fancy Resort Beach Hotel jinja. I drove to the hotel and I was told that the hotel was closed due to renovations and management change. I was not refunded. I drove away to look for another place to stay. They took my money and no services. Why are they still advertising on Expedia.com with a closed hotel and still taking people's money. They are taking free money. That's not right.. im very upset... i suffered a loss....fancy resort Beach hotel jinja are...

「When I arrived they told me they were not working with cheap hotels online. They refused my reservation. They had rooms, but wanted to increase the price by 50 percent more than what I had booked. I called the taxi service to come and get me. I didn’t stay there and I never will.」

「This hotel has potential and very beautiful environment. The staff need training in customer service and hotel management. We had booked and paid for a superior room but when we arrived they told us that there was no warm water in the room and the other room the aircondition was not working. We were told that our room was upgraded but when we checked out the room was a standard room. A lot happened during our check in so we ended up having cold showers for two days. Breakfast was boring. Why...

「The place was ok. The outdoors was great. The room was great but no breakfast.」

「Very friendly staff & excellent spa services 」

「The first floor was under construction so it was noisy. WI-FI in the room was not available. No closet in the room and no hangers for cloths.Moreover, they charged twice in the Resturant and I called them 3 times and explained to them the situation but they did nothing. Every time they promised to call me back but they did not.」

「affordable 」

「Despite confirmed reservations for two rooms confirmed by Expedia hotel claimed that they have no rooms. This was a disaster. I believe Expedia has to take action against this hotel. It is not serious and not good for Expedia.」

「Das Personal war freundlich 」