室外泳池

瑪格麗特河地區鉑爾曼邦克灣度假村的評價

5 out of 5
瑪格麗特河地區鉑爾曼邦克灣度假村
Bunker Bay Road, Naturaliste, WA

評價

8.8

優異

10 分評分,優異;1000 則評價中有 564 則" "
8 分評分,不錯;1000 則評價中有 312 則" "
6 分評分,一般;1000 則評價中有 88 則" "
4 分評分,欠佳;1000 則評價中有 26 則" "
2 分評分,很差;1000 則評價中有 10 則" "

8.8/10 

整潔度

8.6/10 

職員與服務

8.8/10 

設施服務

8.6/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

Ya Yun

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 9 月住了 1 晚
Leighton 於 2020年10月17日的回應
Our team and I just love receiving 10/10 ratings Ya Yun! Thank you for sharing. Regards, Leighton - General Manager.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
不錯的入住體驗!
酒店距離市中心大約十分鐘車程, 還算方便, 附近的海灘不算十分美麗, 有點失望, 不過在該區也算是一個不錯的選擇。 酒店住宿環境優美, 車就在泊在門口, 十分方便, 住在地下可以透過露台直接走出外面的草地, 感覺非常好。 廚房設備齊全, 洗碗碟機有點故障,洗得不乾淨。 酒店乾淨舒適, 入住及退房 速度很快。
於 2019 年 2 月住了 1 晚
Leighton 於 2019年2月24日的回應
Thank you so much for your review and feedback. I will be sure to advise our Executive Housekeeper on the cleanliness of the dishwasher. Thank you for letting me know. Regards, Leighton - General Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice Hotel
Nice place and nice service, The hotel room is clean and big. Good food and wine
於 2017 年 9 月住了 2 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
close to the beach
hotel is located close to the beach and to town city. It's convenient
Chris 於 2017年6月1日的回應
Thank you for providing feedback on your recent stay with us. It is great to read that you enjoyed your accommodation with its full kitchen facilities. We look forward to welcoming you back. Christof Schroeder Rooms Division Manager

10/10 優異

WU (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very nice
This hotel is close to the beach, but no view outside the room. Pizza is cheap and tasteful.

8/10 不錯

Shannon

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic location and facilities, great staff/service especially at the busy restaurant (we loved the buffet breakfast, their massive range of options was next level!! Highlights: granola, pastries and cakes, fresh woodfired bread), absolutely stunning views and lush gardens. OK room, furniture a little dated, soooo many ants - this was a huge problem, bright path lights outside shone onto bed through slat blinds all night (didn't bother my hubby but I'm light sensitive), bit noisy at times with couple arguing next door although that's not the hotel's fault! Loved the tennis court, porter buggy service, fabulous cocktails by the beautiful pool, & table tennis 🙂 QR code to order drinks/snacks in pool area wasn't functional throughout our stay unfortunately though.
於 2024 年 4 月住了 4 晚
MM 於 2024年4月10日的回應
Dear Shannon,We're thrilled to hear you enjoyed our location, facilities, and attentive staff! Your compliments on our buffet breakfast and breathtaking views mean a lot to us. We apologize for any inconvenience caused by the dated furniture and the issue with ants, as well as the brightness of the path lights and noise disturbances. Your feedback is invaluable in helping us improve. We're delighted you appreciated the tennis court, porter buggy service, and poolside cocktails. Rest assured, we're working on resolving the QR code issue promptly. We hope to welcome you back soon for an even better experience!Kind regardsMatt McClureDirector of Operations

10/10 優異

Lynda

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing resort, can’t wait to return!
於 2024 年 3 月住了 4 晚

10/10 優異

Ligita

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
I loved that a lot of staff was Fijian they gave that extra holidays touch felt like we in nice resort of Fiji 🇫🇯 However all the stuff is super friendly and keeping smiles all the time We come back again soon
於 2024 年 3 月住了 3 晚

8/10 不錯

Heidi

讚好:整潔度、職員與服務和住宿狀況
Enjoyed staying there. Very nice and friendly, helpful staff
於 2024 年 3 月住了 3 晚

8/10 不錯

Darsha

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Generally a decent stay, expected more options and better quality for a full service breakfast from a 5 star resort. Receptionist was not as friendly but shoutout to the service staff who helped us with our luggage (shai from Fiji) was very friendly and welcoming!
於 2024 年 3 月住了 2 晚
Pierre - Front Desk Manager 於 2024年3月30日的回應
Dear Darsha,Thank you for your feedback.We are working on new options for our breakfast and we should have juice station back soon.We will share your comments with the Front Office team and we do apologies about the service received from the receptionist.We hope to welcome you back in the near future.

10/10 優異

Vanessa

於 2024 年 3 月住了 4 晚

10/10 優異

Roger Aaron

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Outstanding staff & service from the time of arrival to the time of departure….
於 2024 年 3 月住了 2 晚
Pierre - Front Desk Manager 於 2024年3月30日的回應
Good afternoon Aaron Roger,We are glad to hear your stay was outstanding from start to finish!We hope to welcome you back on your next visit in the South West!

10/10 優異

Ryuji

於 2024 年 1 月住了 2 晚
Pierre - Front Desk Manager 於 2024年3月30日的回應
Dear Ryuji,Thank you for taking the time to score your last stay with us!We hope to welcome you back in the future.

10/10 優異

Andreas

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Schönes Ferienresort direkt am Strand. Bungalows sind gut eingerichtet, gepflegt sauber und recht gross. Sehr freundliches Personal, einzig im Restaurant sehr unkoordiniert
於 2024 年 1 月住了 1 晚

8/10 不錯

Mark

於 2024 年 1 月住了 2 晚
Pierre - Front Desk Manager 於 2024年3月30日的回應
Dear Mark,Thank you for taking the time to score your last experience with us.We hope to welcome you back in the future!

8/10 不錯

Cassandra

伴侶同遊
讚好:整潔度、職員與服務和設施服務
Beautiful location. The pictures displayed for the room were a little deceiving for what you get. The whole property just seemed a little run down and could do with a good clean/tidy up
於 2024 年 1 月住了 2 晚

8/10 不錯

Linda

多人同遊
讚好:整潔度、設施服務和住宿狀況
A special resort with very friendly staff. The Fijian staff are so obliging and happy. There is quite lack of communication between staff and depts.... A lot of requests and food orders going astray. I did note a lot of weeding needs to be done. Otherwise always a pleasure to be tucked away at Bunker Bay resort
於 2024 年 1 月住了 2 晚

10/10 優異

Monica

讚好:整潔度和住宿狀況
於 2024 年 1 月住了 2 晚

8/10 不錯

Cassandra

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We love staying at Bunker Bay for some rest and relaxation. The pool area is lovely and we love the breakfast. It suits both families and couples. It can be very expensive so we don’t stay as often as we would like to.
於 2023 年 12 月住了 1 晚

10/10 優異

Rabea

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Teeming with wildlife.
於 2023 年 12 月住了 3 晚

6/10 一般

Richard

於 2023 年 11 月住了 3 晚

4/10 欠佳

Ian

伴侶同遊
不滿:設施服務和住宿狀況
Not 5 star. Overpriced.
於 2023 年 11 月住了 2 晚

10/10 優異

Tanya

讚好:整潔度、職員與服務、設施服務和住宿狀況
The resort is situated on a beautiful beach and surrounded by forest. The staff are friendly and welcoming, and nothing is too much trouble. The villas are modern, well equipped, clean and spacious. They are private and quiet. The view from the restaurant is stunning. Will definately be returning.
於 2023 年 11 月住了 2 晚

10/10 優異

Cass

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Clean facilities, helpful joyful staff, could see whales from the beach!
於 2023 年 10 月住了 3 晚
Reece Lockwood 於 2023年11月1日的回應
Thank you for sharing your feedback about your stay at Pullman Bunker Bay Resort. It's wonderful to hear that you found the facilities clean, and that the staff were helpful and joyful.The ability to see whales from the beach must have been an incredible experience. We appreciate your comments, and if you have any specific details or if there's anything else you'd like to share about your stay, please feel free to do so. Your feedback is greatly valued, and we look forward to the opportunity to welcome you back in the future.

10/10 優異

Beau

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had a wonderful tim with a villa next to the lake. Dinning was great.
於 2023 年 10 月住了 4 晚
Reece Lockwood 於 2023年11月1日的回應
It's great to hear that you had a wonderful time with a villa next to the lake at Pullman Bunker Bay Resort. Your positive feedback about the dining experience is much appreciated.If you have any specific comments or if there's anything else you'd like to share about your experience, please feel free to do so. Your feedback is valuable, and we look forward to the opportunity to welcome you back in the future.

10/10 優異

Clayton

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our stay was perfect in every way nothing to fault Excellent….
於 2023 年 10 月住了 4 晚
Reece Lockwood 於 2023年11月1日的回應
We're delighted to hear that your stay at Pullman Bunker Bay Resort was perfect in every way, and you found nothing to fault. Your feedback is greatly appreciated, and we look forward to the opportunity to welcome you back in the future.

10/10 優異

Chua Leticia

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful resort. Will definitely come back.
於 2023 年 8 月住了 1 晚

6/10 一般

Amy

讚好:整潔度和職員與服務
於 2023 年 9 月住了 2 晚

10/10 優異

Mr Glenn M Capelli

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚

10/10 優異

Royson

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing private beach and beautiful villas. Service was excellent and resort staff was very friendly and helpful.
於 2023 年 9 月住了 3 晚

10/10 優異

Leigh

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A touch of class
Stylish units in a bushland setting. Quite and seculded. Short walk to a long beach of white sand. Infinnity which is heated. Food was fine.
於 2023 年 9 月住了 1 晚

10/10 優異

Annette

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Simply beautiful surrounds and room with exceptional service.
於 2023 年 9 月住了 2 晚

10/10 優異

O

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Picture Perfect
Whale watching on the deck overlooking the pool at Breakfast...awesome.
於 2023 年 8 月住了 2 晚

6/10 一般

Robert

伴侶同遊
讚好:設施服務
Tap beer was flat. Room service took two hours, then were charged 8$ for delivery which is a joke in itself. Lights around the property were not working. "Happy hour" was lame, cocktails and beers were only scouners. Do better.
於 2023 年 9 月住了 2 晚

8/10 不錯

John

於 2023 年 8 月住了 1 晚

10/10 優異

clayton

伴侶同遊
讚好:設施服務
The property was excellent
於 2023 年 8 月住了 3 晚
Susana 於 2023年8月7日的回應
Dear Clayton,We very much appreciate your comments regarding your stay at the Pullman Bunker Bay Resort. Thank you for taking the time to provide your valuable feedback.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to hosting you again at our property.Kindest regards,Susana BentoFront Office Assistant Manager

10/10 優異

Yola

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I had such a fabulous time during my hotel stay, and I cannot praise the staff enough for their exceptional service. From the moment I checked in until the moment I checked out, they truly went above and beyond to make sure my stay was enjoyable. Not only were the staff friendly, but they were also highly professional and knowledgeable, providing me with all the information I needed about the hotel amenities, nearby attractions, and dining options. Their insider tips and recommendations definitely enhanced my overall experience. The hotel itself was clean and well-maintained, with comfortable accommodations and a lovely atmosphere. The amenities offered were top-notch. Overall, my time at the hotel was nothing short of fantastic, and it is all thanks to the incredible staff. Their warm hospitality and outstanding service truly made my stay memorable, and I cannot wait to return in the future.
於 2023 年 8 月住了 3 晚
Sue 於 2023年8月7日的回應
Dear Yola,We very much appreciate your comments regarding your stay at the Pullman Bunker Bay Resort. Thank you for taking the time to provide your valuable feedback.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. :)Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to hosting you again at our property.Kindest regards,Susana BentoFront Office Assistant Manager

8/10 不錯

Sheila

讚好:整潔度、職員與服務和住宿狀況
Great stay. Pool could be heated a bit more. Would be great if the area was bigger. Great location. Overall great stay.
於 2023 年 7 月住了 2 晚
Sue 於 2023年8月7日的回應
Dear Sharon,We very much appreciate your comments regarding your stay at the Pullman Bunker Bay Resort. Thank you for taking the time to provide your valuable feedback.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to hosting you again at our property.Kindest regards,Susana BentoFront Office Assistant Manager

10/10 優異

Jodie

家人同遊
讚好:整潔度、職員與服務和住宿狀況
We really enjoyed our stay.
於 2023 年 7 月住了 4 晚
Susana 於 2023年7月19日的回應
Dear Jodie,We very much appreciate your comments regarding your stay at the Pullman Bunker Bay Resort.We are glad to hear you enjoyed your stay with us. :)It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Susana BentoFront Office Assistant Manager

10/10 優異

Jacqueline

於 2023 年 7 月住了 5 晚
Sue 於 2023年8月7日的回應
Dear Jacqueline,We very much appreciate your review regarding your stay at the Pullman Bunker Bay Resort. Thank you for taking the time to provide your valuable feedback.It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to hosting you again at our property.Kindest regards,Susana BentoFront Office Assistant Manager

8/10 不錯

Agnieszka

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 2 晚
Susana 於 2023年7月19日的回應
Dear Agnieszka,We very much appreciate your comments regarding your stay at Pullman Bunker Bay Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Looking forward to seeing you again.Sincerely,Susana BentoFront Office Assistant Manager

10/10 優異

Susanna

於 2023 年 7 月住了 2 晚
Susana 於 2023年7月19日的回應
Dear Susanna,We very much appreciate your review regarding your stay at the Pullman Bunker Bay Resort.We are glad to hear you enjoyed your stay with us. :)It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Susana BentoFront Office Assistant Manager

10/10 優異

roberto

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚
Malcolm 於 2023年6月23日的回應
We very much appreciate your comments regarding your stay at the Pullman Bunker Bay Resort Margaret River Region. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 優異

Jude

讚好:整潔度、職員與服務和住宿狀況
Very relaxing stay!
於 2023 年 6 月住了 3 晚
Malcolm 於 2023年6月23日的回應
We very much appreciate your comments regarding your stay at the Pullman Bunker Bay Resort Margaret River Region. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 優異

Andrew

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
well appointed rooms, great restaurant staff were very friendly and helpful
於 2023 年 6 月住了 1 晚
Malcolm- Reservation Manager 於 2023年6月23日的回應
We very much appreciate your comments regarding your stay at the Pullman Bunker Bay Resort Margaret River Region. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 不錯

Peter

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 1 晚
MM 於 2023年7月1日的回應
Hi Peter,Thank you for your review, we look forward to welcoming you back in the near future,RegardsMatt McClureDirector of Operations

2/10 很差

James

伴侶同遊
讚好:住宿狀況
不滿:職員與服務
Duty manager was very unprofessional and rude, ruined my stay.
於 2023 年 5 月住了 2 晚
MM 於 2023年7月1日的回應
Hi James,Thank you for sharing feedback after your recent visit.If you could contact me at Matt.McClure@Accor.com, we can discuss in more detail.Kind regardsMatt McClureDirector of Operations

10/10 優異

Fortunata

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Couples getaway :)
Had a great stay at Pullman over the weekend, its good to see they have really worked on their customer service in the last 6 months and gotten rid of alot of dead wood they had. Dinner was amazing on our first night, the buffet breakfast was well stocked each morning. All the staff seem really happy to be working there! Keep up the good work!
於 2023 年 5 月住了 2 晚
Malcolm - Reservations Manager 於 2023年5月16日的回應
We are always working to improve our customer service, and we are glad to hear that you noticed the difference. We have made a number of changes in the last 6 months, including hiring new staff, training our existing staff on customer service, and implementing new procedures. We are committed to providing our guests with the best possible experience, and we appreciate your feedback as we continue to improve.We are also glad to hear that you enjoyed your dinner and breakfast. We take pride in our food and service, and we are always working to improve our offerings.We are also happy to hear that our staff seem happy to be working here. We believe that our staff are our greatest asset, and we are committed to providing them with a positive work environment.Thank you again for your review. We hope to see you again soon.

8/10 不錯

Joseph

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 3 晚
Malcolm - Reservations Manager 於 2023年5月16日的回應
Thank you for your review. We are always looking for ways to improve our guest experience, and we appreciate your feedback.

6/10 一般

Albena

親子同遊
讚好:整潔度、設施服務和住宿狀況
There are many employees from Fiji who are so nice and make you feel welcome. The restaurant is not great. Breakfast is just ok. The bay is wonderful and the hotel grounds are nice. Not best value for money in Margaret river though.
於 2023 年 4 月住了 2 晚
Malcolm - Reservations Manager 於 2023年5月16日的回應
We are sorry to hear that you were not impressed with our restaurant. We take pride in our food and service, and we will work to improve your experience in the future.We are glad that you enjoyed the bay and the hotel grounds. We believe that our location is one of our greatest assets, and we are committed to maintaining our beautiful property.We understand that value is subjective, and we appreciate your perspective. We will continue to work to provide our guests with a value-added experience.Thank you for staying with us. We hope to see you again soon.