室內泳池
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塞爾特皇家酒店的評價

3 out of 5
塞爾特皇家酒店
Bangor Street, Gwynedd, Caernarfon, Wales

評價

8.6

優異

10 分評分，優異；1002 則評價中有 478 則" "
8 分評分，不錯；1002 則評價中有 382 則" "
6 分評分，一般；1002 則評價中有 94 則" "
4 分評分，欠佳；1002 則評價中有 38 則" "
2 分評分，很差；1002 則評價中有 10 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.8/10 

設施服務

8.4/10 

住宿狀況

7.8/10 

環保程度

評價

8/10 不錯

Chun Yuen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
舒適、早餐豐富
早餐款式豐富，房間舒適，是去Snowdonia National park your condo住宿的好選擇
於 2023 年 7 月住了 1 晚
Celtic Royal Hotel 於 2023年7月31日的回應
Thank you for your review, we hope you will visit again

8/10 不錯

Richard

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Downstairs area was nice and up to date .upstairs bedroom was tired and needed a refurbishing.
於 2024 年 4 月住了 1 晚

10/10 優異

Delyth

商務旅客
讚好：住宿狀況
A lovely hotel to stay in with good facilities. Walking distance to all amenities
於 2024 年 4 月住了 1 晚

10/10 優異

Jenny

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything from check in to checking out was perfect, staff very friendly, the pool/spa was so relaxing, will be back
於 2024 年 4 月住了 2 晚
Celtic Royal Hotel, Gwesty'r Celt 於 2024年4月22日的回應
Thank you for taking the time to leave us a great review, we are so pleased you enjoyed your stay and we hope you will visit again soon.

8/10 不錯

Paven

讚好：整潔度和職員與服務
於 2024 年 4 月住了 2 晚
Celtic Royal Hotel, Gwesty'r Celt 於 2024年4月22日的回應
Thank you for your great review, we are pleased you enjoyed your stay and we hope you will visit again soon.

8/10 不錯

Elizabeth

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
The Celtic Royal Hotel. Gwesty'r Celt. 於 2024年4月20日的回應
Thank you for your great review, we hope you will visit again soon.

10/10 優異

Sarah

伴侶同遊
讚好：設施服務和住宿狀況
We made full use of the swimming pool, sauna and steam room, very appreciated after a day of hiking. Homely rooms, loved the decor, reserved a room with a super king bed, mattress very comfortable, black out blinds included, we both has a very well rested sleep. Ate an evening meal in the bistro and had breakfast, great options for both and cooked as requested.
於 2024 年 4 月住了 1 晚
Celtic Royal Hotel 於 2024年4月16日的回應
Dear Sarah, Thank you for your fantastic feedbackWe appreciate your compliments of the bedrooms and your kind comments regarding our bar and restaurantWe hope you will visit us again

8/10 不錯

Stuart

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
The Celtic Royal Hotel. Gwesty'r Celt. 於 2024年4月15日的回應
Thank you for your great review, we are so pleased you enjoyed your stay and we hope you will visit again soon.

6/10 一般

Kerry

伴侶同遊
讚好：整潔度和設施服務
Perfectly functional hotel. Some lovely areas but others that let it down. The pool and spa facilities were lovely but we unfortunately seemed to go at time when children’s swimming lessons were taking place. Bar was good and staff in there were super. Food was excellent but let down by the restaurant staff’s poor service which actually put us off eating in the hotel after the first experience. Room was fine but needed some updating and in need of a bit of decoration. Overall the staff were ok and the hotel fine but just not great.
於 2024 年 4 月住了 7 晚
Celtic Royal Hotel 於 2024年4月15日的回應
Dear Kerry,Thank you for providing your feedback, we appreciate your compliments of the food and staffWe have taken your comments on board and will look into this to improve for the futureWe hope to see you again in the future

10/10 優異

Piotr

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a great time at Celtic Royal Hotel. Everyone was super friendly and helpful, especially the reception lady who welcomed us there. She gave us lots of tips about interesting places to visit. We travelled with our dog and as a result of that we could not eat at the restaurant or bistro. However, our table was set up for us in the lobby. What a bonus! It felt like a private area to just for us. Also, we received a little treat for the dog which was waiting for us in our room. They have a fantastic swimming pool and gym that has just been renovated! Everything is clean and well maintained. My children loved the pool and my wife enjoyed the gym. Rooms would benefit from a bit of refresh but they're not bad at all. The hotel is located very close to all tourist attractions, including Snowdon, Aber Falls, Ugly house, Swallow Falls and many more. I highly recommend it!
於 2024 年 4 月住了 3 晚
Celtic Royal Hotel 於 2024年4月12日的回應
Dear Piotr,Thank you for your fantastic review, we appreciate your kind comments regarding our staff and facilitiesWe hope you will visit us again soon

8/10 不錯

Asha

多人同遊
讚好：整潔度、職員與服務和設施服務
New swimming , steam and sauna area was really good
於 2024 年 3 月住了 2 晚
Celtic Royal Hotel 於 2024年4月11日的回應
Thank you for your feedback, we are pleased to read your compliments of the refurbished leisure facilitiesWe hope you will visit us again

10/10 優異

Emma

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great for a family night away, pool was very good and convenient location to walk to the castle. The bar restaurant food is excellent and very child friendly.
於 2024 年 2 月住了 1 晚
Celtic Royal Hotel 於 2024年2月23日的回應
Thank you for your excellent reviewWe are delighted to read your compliments of the hotel and facilitiesWe hope to see you again

8/10 不錯

Stephen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We have stayed before and its a lovely base. Staff are good, we came in with a takeaway and the lady on reception asked if we would like plates and cutlery. Nice touch. Only thing i didn't like was the shower in the bath as you got soaked turning it on . Needs a door that is movable. Would go again . We have been twice in 6 weeks . Only other thing is maybe another staff member at check in as was busy , only one lady on . She was efficient but alone.
於 2024 年 2 月住了 1 晚
Celtic Royal Hotel 於 2024年2月23日的回應
Thank you for your positive feedbackWe appreciate your comments and have taken your points on boardWe look forward to your next visit

8/10 不錯

Roshni

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Enjoyed the stay. Met our expectations. Had a lovely breakfast and the staff were really friendly. The facilities were amazing, thank you
於 2024 年 2 月住了 2 晚
Celtic Royal Hotel, Gwesty'r Celt 於 2024年2月19日的回應
Thank you for your great review, we are so pleased you enjoyed your stay and we hope you will visit again soon.

4/10 欠佳

Sophie

家人同遊
不滿：整潔度和住宿狀況
Stayed here on the 15th to the 16th of Feb; we had a room for 3 people. We arrived at the hotel and from the outside it looked “nice”… the reception lovely… the receptionist even lovelier. We then went to our room, it was dated. The room was cold, you could hear the cars on the road and when exploring the new digs, there was poop in the toilet. It may have been backflow through the pipes but this pretty much just summed up the experience of the hotel. At the end of the day, it’s a room with a bed and it is what you make it. So we went for food. We were optimistic. This was a mistake. I had the rogan Josh dish, the naan bread was tiny.. not enough naan. Saying this; maybe it was a good thing as I felt horrific for little while afterwards. My relatives got the lamb. It was abysmal. It was either left over from the day before or they had brought it from ASDA across the road and microwaved it. Not value for money. AVOID. (The positive is that ASDA is opposite, so if you found the food to be underwhelming and had some unnerving texture to it, pop across the road and purchase food for a fuller stomach. Later, we went for a swim, the lady on the desk was helpful, she was brilliant. The swimming pool. It was not bad. If you want to use hotel as a base and a bed then book. Don’t go to the restaurant or do but it’s at your peril.
於 2024 年 2 月住了 1 晚
reception 於 2024年2月18日的回應
Thank You very much for sending ourselves feedback.We apologize that you have had a few issues during your stay. We will investigate the issues mentioned and hopefully these will not be a problem again. We hope to welcome you back with us again.

10/10 優異

Costel Ionel

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It's hard to find anything negative to say about this hotel. The services are good, and the restaurant serves very good food (I recommend the lamb). The hotel staff are incredibly polite. I highly recommend it, with all the warmth and courtesy characteristic of Wales.
於 2024 年 2 月住了 3 晚
The Celtic Royal Hotel. Gwesty'r Celt. 於 2024年2月17日的回應
Thank you for the lovely feedback.We hope to see you again soon!

10/10 優異

Tara

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a great location, the staff very friendly, the pool was amazing.
於 2024 年 2 月住了 1 晚
The Celtic Royal Hotel. Gwesty'r Celt. 於 2024年2月8日的回應
Thank you for your great review. We are so pleased you enjoyed your stay and we hope you will visit again soon.

8/10 不錯

bing

於 2024 年 2 月住了 2 晚
Celtic Royal Hotel, Gwesty'r Celt 於 2024年3月21日的回應
Thank you for your great review, we are glad you enjoyed your stay and we hope you will visit again soon.

8/10 不錯

Glanbia

於 2024 年 1 月住了 2 晚
Celtic Royal Hotel 於 2024年2月1日的回應
Thank you We hope to see you again.

8/10 不錯

Eamon

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
1 night stay, staff on reception very helpful and pleasant, leaving early they did a breakfast box at 3.30am. Very good service.
於 2024 年 1 月住了 1 晚
Celtic Royal Hotel 於 2024年1月30日的回應
Thank you for your great review. We are pleased you enjoyed your stay and we hope you will visit again soon.

10/10 優異

G M

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Celtic Royal Hotel 於 2024年1月28日的回應
Thank You for your wonderful review, looking forward to seeing you again soon.

10/10 優異

Joanna

於 2024 年 1 月住了 3 晚
Celtic Royal Hotel 於 2024年1月27日的回應
Thank You for your wonderful review, looking forward to seeing you again soon

10/10 優異

Joanna

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Room was very cold , apart from that amazing stay as always
於 2024 年 1 月住了 4 晚
Celtic Royal Hotel 於 2024年1月27日的回應
We are sorry to hear the room was cold, we will investigate and fix the issue. We are very glad you enjoyed your stay. We look forward to seeing you again

8/10 不錯

Ivar

讚好：住宿狀況
於 2024 年 1 月住了 2 晚
Management and Staff 於 2024年1月18日的回應
Thank you. We hope to see you again in the future.

10/10 優異

mike

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Management and Staff 於 2024年1月18日的回應
Thank you. We hope to see you again in the future.

8/10 不錯

Trevor

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Management and Staff 於 2024年1月18日的回應
Thank you. We hope to see you again in the future.

10/10 優異

Joanna

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Always a great stay nothing is to much bother
於 2024 年 1 月住了 3 晚
Management and Staff 於 2024年1月18日的回應
Thank you. We hope to see you again in the future.

4/10 欠佳

Jason

商務旅客
讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
Cold
It’s was a nice room just very cold !!! They switched the heating off in the room around 9:30pm
於 2024 年 1 月住了 1 晚
Celtic Royal Hotel 於 2024年1月28日的回應
Thank you for your feedback.Had you spoken to a member of staff, we would have extended the heating time for you.We hope to see you again in the future

8/10 不錯

Starr

讚好：整潔度、職員與服務和住宿狀況
Staff were really helpful. Pool was closed for maintenance but was able to take children to local leisure centre for free. Only downside to the stay was the uneven hallways (up and down stairs) which was hard on a disabled guest.
於 2024 年 1 月住了 1 晚
Celtic Royal Hotel 於 2024年1月28日的回應
Thank you for your feedback.We will take your comments on board.We hope to see you again in the future

8/10 不錯

peter

於 2023 年 12 月住了 7 晚
Management and Staff 於 2024年1月18日的回應
Thank you. We hope to see you again in the future.

10/10 優異

Donald

於 2023 年 12 月住了 1 晚
Management and Staff 於 2024年1月18日的回應
Thank you. We hope to see you again in the future.

6/10 一般

claire

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Good hotel overall, but I had booked it specifically to avail of the spa/pool facility so was very disappointed that these were not available. Looking again at the communication sent by the hotel, the closure was indicated at the bottom of the first email, which I missed. Other than that, it is a decent hotel. The food was disappointing.
於 2023 年 12 月住了 1 晚
Celtic Royal Hotel 於 2024年1月28日的回應
Thank You for taking the time to leave a review, we rely on feedback in order to to improve the hotel and the experience we offer. We will take all mentioned on board and we hope to see you again soon.

8/10 不錯

Robert

讚好：整潔度和職員與服務
Beginning to show its age. Rooms could do with an upgrade
於 2023 年 10 月住了 1 晚
Celtic Royal Hotel 於 2023年12月1日的回應
Thank you for your review, we hope you enjoyed your stayWe have taken your feedback on board, please rest assured that room refurbishments are planned for the future

6/10 一般

John

於 2023 年 10 月住了 6 晚

4/10 欠佳

Anthony

商務旅客
讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
After I arrived at the hotel after a 5.5 hrs hour's drive from Bristol and before going out in the evening I went to bed for a couple of hours of sleep - I was awoken after a short period of time because of drilling going on in the premises - was told by the person in reception that drilling works was going on for another 2 hours and thus apart from being woken up I could not go back to sleep until 0830pm. This meant my stay at the hotel was not what i expected. Tony Hooper
於 2023 年 11 月住了 1 晚
Celtic Royal Hotel 於 2023年11月16日的回應
Thank you for your feedback, we sincerely apologise that your stay was disturbedOn this occasion, the hotel was fully booked, please rest assured that an alternate room would have been offered if this was available

4/10 欠佳

真實旅客

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
Not great
Both the Pool and Gym were closed, but as this was booked quickly for a business trip, this was not clear enough. The receptionist was also obviously fed up of telling people this as her demeanour and attitude were very off putting. As those services were closed the hotel was grossly overpriced for quality recieved. The room was sweltering on entry, and there was hair stuck to the wall in the shower. Power points are not available next to the beds. The decor is old and outdated. The food was fairly bland, although restaurant staff relatively attentive and very polite.
於 2023 年 11 月住了 1 晚
Celtic Royal Hotel 於 2023年11月16日的回應
Thank you for your feedback - we apologise that you were unable to use the leisure facilities during your stayThese facilities are currently closed for renovations.Expedia have been made aware of this and it is included in our listing when booking for the affected datesWe have taken your comments on board and hope you will visit us again

6/10 一般

Patrick

不滿：整潔度
於 2023 年 11 月住了 1 晚
Celtic Royal Hotel 於 2023年11月16日的回應
Thank you for your feedback - we hope you will stay with us again

4/10 欠佳

Patrick

家人同遊
不滿：整潔度
於 2023 年 11 月住了 1 晚
Celtic Royal Hotel 於 2023年11月7日的回應
Thank you for your review, we hope you will visit us again

10/10 優異

paul

於 2023 年 11 月住了 1 晚
Celtic Royal Hotel 於 2023年11月7日的回應
Thank you for your 10/10 review!We hope you will stay with us again in the future

6/10 一般

Patrick

家人同遊
不滿：職員與服務和客房舒適度
於 2023 年 11 月住了 1 晚
Celtic Royal Hotel 於 2023年11月7日的回應
Thank you for your feedbackWe look forward to your next visit

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect!
Amazing hotel, in a brilliant location! We will definitely be back. Highly recommend.
於 2023 年 10 月住了 2 晚
Celtic Royal Hotel 於 2023年10月31日的回應
Thank you for your positive feedbackWe hope you enjoyed your stay and we look forward to your next visit

10/10 優異

Julie

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Celtic Royal Hotel 於 2023年10月31日的回應
Thank you for your 5* review!We hope you will visit us again

8/10 不錯

Gareth

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Staff were really friendly and helpful (especially the Spa). Town is 5 minute walk, as is harbour, both with selection of restaurants. Hotel has seaside atmosphere rather than boutique/ultra modern feel but was comfortable. Ample parking and easy to find.
於 2023 年 10 月住了 2 晚
Celtic Royal Hotel 於 2023年10月27日的回應
Thank you for your feedback, we are delighted to read your kind comments and hope you will stay with us again in the future

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The person at the desk when we checked in was fabulous (10/6/23 pm) - sorry we do not have her name, but she helped throughout our stay. Only suggestion - add a small refrigerator to room
於 2023 年 10 月住了 4 晚
Celtic Royal Hotel 於 2023年10月27日的回應
Thank you for your positive review, we are pleased to read your compliments of the staff and hope you will visit us again

10/10 優異

Albert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pleasant stay
Very comfortable
於 2023 年 10 月住了 1 晚
Celtic Royal Hotel 於 2023年10月27日的回應
Thank you for your 10/10 review, we hope you will stay with us again

8/10 不錯

DJ

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Celtic Royal Hotel 於 2023年10月27日的回應
Thank you for your feedback, we hope you will visit again

10/10 優異

David

於 2023 年 10 月住了 1 晚
Celtic Royal Hotel 於 2023年10月19日的回應
Thank you for your 10/10 review! We hope you enjoyed your stay and we hope that you will visit us again

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Celtic Royal Hotel 於 2023年10月18日的回應
Thank you for your positive feedbackWe hope to welcome you back to the Celtic Royal Hotel in the near future

4/10 欠佳

Rob

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
Way overpriced for what you get. Poor standards
於 2023 年 10 月住了 6 晚
Celtic Royal Hotel 於 2023年10月17日的回應
Thank you for your review, we are sorry to hear that you were unhappy with your stayWe have taken your feedback on board

6/10 一般

Christopher

讚好：整潔度和職員與服務
I would look for somewhere else
Good points : Room was clean, bed was comfortable. Not so good : WiFi didn't work in the room during the whole stay. Extactor fan noisy in the room and it didn't switch off unless we switched off all the power to the room! Hotel is tired and needs a refurb. Lighting is poor and the bar area is not very welcoming.
於 2023 年 10 月住了 2 晚
Celtic Royal Hotel 於 2023年10月17日的回應
Thank you for taking the time to provide your feedback, we apologise that you had an issue with your extractor fan - this should stay on for a short period after the bathroom light is turned off but should then switch off automatically - you should not have to switch off all power. We sincerely apologise for this - a member of the maintenance team would have been happy to look into this for you had you informed receptionWe have taken your comments on board for the future