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瀑布花園酒店的評價

3.5 out of 5
瀑布花園酒店
175 Lake St, Cairns, QLD

評價

8.6

優異

10 分評分，優異；474 則評價中有 205 則" "
8 分評分，不錯；474 則評價中有 198 則" "
6 分評分，一般；474 則評價中有 56 則" "
4 分評分，欠佳；474 則評價中有 12 則" "
2 分評分，很差；474 則評價中有 3 則" "

8.8/10 

整潔度

8.4/10 

職員與服務

8.4/10 

設施服務

8.2/10 

住宿狀況

7.8/10 

環保程度

評價

8/10 不錯

chi hua

讚好：整潔度和客房舒適度
於 2023 年 7 月住了 4 晚

10/10 優異

chi ho

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good apartment to stay
Good memory in this apartment. It is a nice place, and convenient to go to towncenter
於 2019 年 9 月住了 3 晚
Glenda 於 2019年9月17日的回應
Thank you Chi Ho for your lovely review :)

8/10 不錯

真實旅客

親子同遊
讚好：整潔度、設施服務和住宿狀況
以呢個價錢嘅整體真係唔錯，最鍾意係廚房，設備完善，晚上我哋可以整好豐富嘅晚餐，慳錢又好味。洗衣機真的很方便。
於 2019 年 8 月住了 6 晚
Glenda 於 2019年8月27日的回應
Thank you for your lovely review and its great you enjoyed your stay in our apartments .

8/10 不錯

WAI LOK

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Have great time in here
When we go to here is Christmas holiday, so no everyone can help ,but still feeling stay at home ,supermarket walk around 15 mins, we can cooking ,just housekeeping need more improve
於 2018 年 12 月住了 3 晚
Glenda 於 2019年1月18日的回應
Hello and thank you for your review and our great score of 8. I would kindly like to respond to a few of your comments just to clear the misunderstandings. Your arrival date - 26th December , Boxing day is a public holiday for all staff and all guests arriving on this day were emailed to provied important information for your arrival to make things very easy and smooth for your arrival. The onsite manager was present for the day at the complex incase any guest needed assistance. Our email and welcome letter also informed all guests reception would open the 27th Jan along with a phone number to call if you did need assistance. CLEANING : Your stay was for 3 days and our website and welcome letter clearly states we are a fully self contained complex not to be confused with a hotel with no service if staying for only 3 days, as per your stay. We did provide 6 fresh clean towels, 3 rolls of toliet paper and many more amenties for your stay. I hope this does answer all your comments . Thankyou for taking the time to also give us a lovely score and we wish you well for 2019

10/10 優異

Pui Kei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 2 晚
Chris 於 2019年1月5日的回應
Thanks for the 5/5 guys, glad you enjoyed the stay

10/10 優異

騰元

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 4 晚
Glenda 於 2018年11月2日的回應
Thank you for your wonderful rating 5 out of 5. We are a small family operated business and really appreciate your review. Thank you once again and we are glad to know you enjoyed all we had to offer.

6/10 一般

TSZ YAN

讚好：整潔度和客房舒適度
於 2018 年 7 月住了 5 晚
Chris 於 2018年8月9日的回應
Thanks for the review guys

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
总体不错
房间干净，设施齐全，有厨房及各种餐具、有油盐等简单调料。离海边近，离码头也可以步行到达，离超市几百米方便采购，价格适中
於 2017 年 9 月住了 4 晚
Thanks for your kind review. Hope to see you again one day

8/10 不錯

真實旅客

讚好：整潔度和客房舒適度
不滿：職員與服務
Neat, spacious, worthwhile hotel
Neat, spacious, price worthwhile hotel. Big and equipped kitchen. 10minutes walk to centre, 20minutes walk to Reef leef terminal.

8/10 不錯

Roger

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
離市區滿近的,房間很乾淨

8/10 不錯

KA WAI (Hong Kong)

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Good!!!
地點算方便，因為自駕遊所以幾分鐘已經可以到supermarket 屋很大很乾淨，套房有獨立洗手間沐浴，雙人床很大，另一間房有2張單人床，適合4人或家庭居住，開放式廚房設備十分齊全，亦有洗衣乾衣機，地下後面連接停車場，很好很方便!

10/10 優異

LIAN (北京)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常满意
非常满意

10/10 優異

H

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
自由自在
有提供免费的上网卡，店员很好，很有耐心，允许我们免费延时退房，退房手续也很简单，把钥匙留在房间，关上门拿齐东西走就可以了。

10/10 優異

Iris

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friendly; Comfortable Stay
valued for money,fully equipped, clean and nicely furnished, staff were very pleasant, offer lot of different tours.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
这里很好 人热情
游泳池不错还是热水

8/10 不錯

Jacqueline

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Great location in Cairns, walkable to everything centrally. The room was a good size and provided everything we needed. Guy on reception was very helpful and luggage storage facility was very useful. Would recommend.
於 2024 年 5 月住了 5 晚

10/10 優異

jesse

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Good sizes one bedroom apartment. Has all the amenities you need included washing machine and dryer. Would definitely recommend and re-book next time im in town
於 2024 年 5 月住了 3 晚

6/10 一般

Diane

伴侶同遊
The apartment was spacious and quiet and reasonably close to the city. It was dated and needed quite a bit of maintenance. Some of these issues were dealt with straight away when we pointed them out. I didn't realise that there wasn't a lift and we were on the top floor. We are an older couple and found the stairs difficult to manage with our suitcases.
於 2024 年 5 月住了 7 晚

10/10 優異

Basil

家人同遊
讚好：整潔度、設施服務和住宿狀況
Easily checked in upon arrival before 12:00 noon, instead of waiting till 2:00pm. The apartment was clean, neat, tidy, peaceful and safe with appropriate kitchen utensils provided for self-cooking and also laundry washing machine and dryer. Will stay there in future.
於 2024 年 5 月住了 3 晚

6/10 一般

Chang

No shampoo. Not very clean.
於 2024 年 5 月住了 3 晚

8/10 不錯

Christopher (Perth)

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 8 晚

10/10 優異

Graham

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 7 晚

4/10 欠佳

Lauren

多人同遊
不滿：整潔度、設施服務和住宿狀況
In general I just found it dingy, cupboards smelt like mould, things were always leaking in the bathroom leaving puddles on the floor but could never figure out form where. Decorator pillows had large disgusting stains on them. Couch was so horribly stained I wouldn’t sit on it.
於 2024 年 3 月住了 5 晚

8/10 不錯

William

讚好：整潔度
於 2024 年 3 月住了 3 晚

6/10 一般

Kamni

親子同遊
讚好：整潔度、設施服務和住宿狀況
My studio was good, clean and neat.. all amenities… absolutely loved it just The pillow was not good. The pool was very small and too deep not for kids and family. I was disappointed with this. The lady at the reception was helpful. The shops , restaurants and esplanade was about 10 minutes walk. No restaurant near to the hotel. It’s a bit quiet place. Overall okay
於 2024 年 3 月住了 4 晚

10/10 優異

Susanne

於 2024 年 3 月住了 4 晚

10/10 優異

Andrea

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 3 晚

6/10 一般

YOSHIKA

家人同遊
キッチンはキレイ。自炊するには悪くない。洗濯機と乾燥機が部屋についてるので連泊にはいい。部屋は全体的に暗い感じ。ロケーションは良くない。 写真で見る感じとは違った。レストラン、スーパーマーケットも少し遠いかも。３階建でエレベータなし、スーツケースを持って階段を上がった。 もう少し安ければ納得できる。
於 2024 年 2 月住了 3 晚

4/10 欠佳

Miki

於 2024 年 3 月住了 3 晚

10/10 優異

Rodney John

讚好：整潔度和住宿狀況
於 2024 年 2 月住了 4 晚

8/10 不錯

Wendy

讚好：整潔度和住宿狀況
於 2024 年 1 月住了 4 晚

8/10 不錯

KIYOMI

讚好：整潔度和住宿狀況
於 2024 年 1 月住了 3 晚

6/10 一般

真實旅客

Unstimmig
Gute Lage. Parkplätze for free. Küchenzeile hilft. Rezeption wochentags nur von 9-17h. Late-Check-in dennoch simpel machbar. Das erste, was man sieht: Zettel an der Wand mit dem Hinweis, dass zusätzlich 55 AUD in Rechnung gestellt werden, wenn man den Müll nicht entsorgt, der Kühlschrank noch Dinge beinhaltet oder das Geschirr nicht gesäubert und wieder an seinen Platz gestellt ist. Und wenn man reinkommt, klebt auf der Küchentheke Dreck. Das passt nicht zusammen. Die Toilettenartikel beinhalteten nur ein Stück Seife und nicht wie auf ein paar Fotos zu sehen, Schampoo etc.
於 2024 年 1 月住了 6 晚

8/10 不錯

Scarlett

家人同遊
讚好：整潔度、設施服務和住宿狀況
Property was in very good conditions, great room/unit! Excellent outdoor area and swimming pool & spa.
於 2024 年 1 月住了 8 晚

8/10 不錯

Weili

家人同遊
讚好：整潔度、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚

10/10 優異

Piyush

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Very convenient location for the water attractions.

8/10 不錯

Kaela

親子同遊
讚好：整潔度和住宿狀況
於 2023 年 12 月住了 3 晚

8/10 不錯

Manuela

伴侶同遊
讚好：整潔度和住宿狀況
於 2023 年 12 月住了 9 晚

10/10 優異

Binh

於 2023 年 12 月住了 3 晚
Irene 於 2024年1月5日的回應
Thankyou for your feedback

8/10 不錯

Paulina

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
於 2023 年 12 月住了 7 晚
Irene 於 2024年1月5日的回應
Thankyou for your feedback

10/10 優異

james

商務旅客
讚好：整潔度和客房舒適度
Quiet, convenient location close to shops and restaurants as well as the esplanade. Having a washing machine/dryer saved a lot of time as well.
於 2023 年 12 月住了 5 晚
Irene 於 2024年1月5日的回應
Thankyou for your feedback, We are happy to hear that you enjoyed your stay with us at cascade gardens

6/10 一般

RANJEETA

不滿：住宿狀況
The place is a bit old. It needs to be refurbished especially the bathroom.

10/10 優異

Nagy

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Well equipped, large apartments. Close to the Esplanade and a bus stop is like 1 minute walk. It was also super clean, and quite.
於 2023 年 11 月住了 13 晚
Irene 於 2024年1月5日的回應
Thankyou for your review, we are glad to hear that you enjoyed your holiday with us.

8/10 不錯

Paul

多人同遊
讚好：整潔度
Alles tutti
於 2023 年 11 月住了 7 晚
Irene 於 2024年1月5日的回應
Thankyou for your feedback

6/10 一般

WADE

多人同遊
not much swimming area and lack of beach chairs (only 3 chairs on the beach) and window missing screen to prevent bugs/mosquitos.
於 2023 年 11 月住了 4 晚
Irene 於 2024年1月5日的回應
Thankyou for your feedback

10/10 優異

Robin

伴侶同遊
讚好：整潔度和住宿狀況
Our apartment was clean, spacious & had lots of kitchen supplies. Great location.
於 2023 年 11 月住了 3 晚
Irene 於 2024年1月5日的回應
Thankyou for your feedback

8/10 不錯

真實旅客

讚好：整潔度
於 2023 年 11 月住了 3 晚
Irene 於 2024年1月5日的回應
Thankyou for your feedback

10/10 優異

jacquie

伴侶同遊
讚好：整潔度和住宿狀況
Wonderful property and location. Couldn’t fault a thing.
於 2023 年 11 月住了 3 晚
Irene 於 2024年1月5日的回應
Thankyou for your review, Glad to hear that you enjoyed your stay with us at cascade gardens

10/10 優異

NANCY

讚好：整潔度和客房舒適度
Comfy
Great place to stay
於 2023 年 10 月住了 5 晚
Irene 於 2023年11月11日的回應
Thankyou for your feedback, We are happy to hear that you enjoyed your stay with us at cascade Gardens

8/10 不錯

Yvonne

讚好：整潔度和住宿狀況
於 2023 年 10 月住了 4 晚
Irene 於 2023年11月11日的回應
Thankyou for your feedback