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凱恩斯綠洲酒店的評價

3 out of 5
凱恩斯綠洲酒店
276 Sheridan Street, Cairns North, QLD

評價

7.6

不錯

10 分評分，優異；177 則評價中有 43 則" "
8 分評分，不錯；177 則評價中有 73 則" "
6 分評分，一般；177 則評價中有 43 則" "
4 分評分，欠佳；177 則評價中有 14 則" "
2 分評分，很差；177 則評價中有 4 則" "

7.6/10 

整潔度

8.0/10 

職員與服務

7.6/10 

設施服務

6.8/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

MAN HON

讚好：客房舒適度
Good location, good price, nice staff
Good location, good price, nice staff, but some cockroaches in apartment.

6/10 一般

真實旅客

8/10 不錯

Daniel

家人同遊
讚好：整潔度和設施服務
This hotel suited our needs. It was clean, in a good location, had plenty of useful amenities, had a great pool and friendly staff. However, if you are looking for flash....this is not the place. It is very tired and probably needs an upgrade. If you are looking for a safe, basic place to stay with a BBQ area and pool then this place is okey. We would probably stay again if ever we are back in Cairns.
於 2024 年 4 月住了 4 晚
Mike 於 2024年4月26日的回應
Thanks for taking the time to give us a very comprehensive and pretty accurate review. Our objective is to provide accommodation that is clean and in good repair at an affordable price.

8/10 不錯

David

家人同遊
讚好：整潔度和設施服務
Nice management
於 2024 年 4 月住了 4 晚

10/10 優異

Jeffrey

家人同遊
讚好：整潔度、設施服務和住宿狀況
Was a nice stay and great pool for the kids to dip n swim about in. Comfy beds and met all our needs.
於 2024 年 1 月住了 2 晚

10/10 優異

Karen

讚好：整潔度、設施服務和住宿狀況
Staff friendly and helpful. Made to feel very welcome. Pool is great. Self contained for a lengthy stay, very convenient.
於 2023 年 10 月住了 3 晚
Mike 於 2023年10月22日的回應
Thanks so much, Karen. It is gratifying when people appreciate what we do.

10/10 優異

Jillian

讚好：整潔度和住宿狀況
於 2023 年 9 月住了 14 晚

6/10 一般

Jon

於 2023 年 8 月住了 3 晚

10/10 優異

Victor

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The management were more than helpful, the rooms were clean and spacious and of good upkeep. The grounds were well kept and the swimming pool clean and maintained. Just a few steps to the bus stops and shops. Only thing that needs attention in the studio apartment we had, was that the bathroom and shower were in need of renewal.
於 2023 年 8 月住了 8 晚
Mike 於 2023年8月16日的回應
Thank you so much and I'm really happy that you enjoyed your stay. I'll work with the owner to update that bathroom.

6/10 一般

Eileen

家人同遊
讚好：整潔度
不滿：住宿狀況
Lack of working powerpoints. Unsecure wifi Staying a long time means you need to provide your own toilet paper. Towels only changed on request. (Once upon a time fresh towels and toiletries including toilet paper would have been provided daily. I don't mind 3 days using a towel but one shouldn't have to ask. 3 people using the same toilet can get through toilet paper very fast.) Not good if your stay is long.
於 2023 年 7 月住了 6 晚
Mike 於 2023年7月31日的回應
Sorry you were disappointed Eileen. We are a budget motel and we try to keep our prices reasonable. So we also have to control costs. The apartments are self-catering. You buy your own food and toiletries. If you stay for seven nights we change the sheets and towels mid-stay. But I always supply new towels on request.

10/10 優異

Julie

於 2023 年 6 月住了 3 晚

4/10 欠佳

Gerald

讚好：整潔度和住宿狀況
Likes: Well for starters I didn’t book my motel room my wife did as I was out at work, however seeing as though I don’t know cairns this motel is 2 km away from the main features (I had a bucks night to attend it was a very long walk), like the esplanade etc but there are fuel stations and shops close by. They do have secure parking that can only be accessed by PIN code which is an awesome feature especially since I had only purchased a new car. Dislikes: 1: I came home at 12 am from a bucks night went to the toilet had only quarter roll of toilet paper and no other rolls in the room and I didn’t want to wake the property owners at 12 am for toilet paper 2: Try and get a room on the top level as the bottom levels are noisey as 3: The parking bays need to be upgraded very little room to open doors etc 4: Air-conditioners need to be upgraded to split systems the room I had had a box air conditioner although it was remotely controlled. 5: Since the motel is on the main highway it is very noisy with traffic so if you’re a light sleeper like me then this motel isn’t for you. 6: The only other dislike I had was that the payment for the room came out of my bank account a week prior to staying there so I sort of locks you in even if you want to cancel and go somewhere else. And that’s all that is basically what I disliked about the property the property owners are very polite, and the grounds are kept clean etc
於 2023 年 6 月住了 1 晚
Mike 於 2023年7月1日的回應
Sorry you were disappointed, Gerald. The timing of the payment is a Wotif thing. I get my payment from them after you check in. Since Covid I have had a no penalty cancellation policy right up until the day of arrival. I inspect the units personally after the cleaners are finished and I try to make sure that there is at least one and one-half rolls of toilet paper in every room. I don't know how I missed your room. My apology.

8/10 不錯

Pauline

商務旅客
讚好：整潔度
Very convenient for hospital visiting. Very pleasant and helpful staff. Good to have lock-up carpark. Generally the building and rooms need updating. Old and tired.
於 2023 年 6 月住了 1 晚

8/10 不錯

Lindsay

Friendliness of staff
於 2023 年 5 月住了 1 晚

8/10 不錯

Kay

家人同遊
讚好：設施服務
The pool was nice.
於 2023 年 5 月住了 5 晚

10/10 優異

Simone

讚好：整潔度和設施服務
於 2023 年 4 月住了 3 晚

10/10 優異

Gary

家人同遊
讚好：設施服務和住宿狀況
Separate bedroom, full kitchen, friendly management and not crowded. Good pool area to relax in after day out with electric barbecue for use. Great value. A classic, not a modern tower. Two levels with nice vista. All rooms open onto a wide veranda that face the central pool with garden and palm tree surrounds.
於 2023 年 4 月住了 3 晚
Mike 於 2023年4月12日的回應
Thanks, Gary. I've had some floggings lately and it helps me to know that the Oasis can still be pleasant and good value.

6/10 一般

Inna

家人同遊
不滿：設施服務和住宿狀況
Old property, neglected, ripped curtains. No aircon in the lounge and kitchen.
於 2023 年 4 月住了 1 晚
Mike 於 2023年4月11日的回應
Old property - yesNeglected - no, I work hard every day to keep everything clean and in good running order. Sorry about the ripped curtain. I will try to remedy that asap.No aircon - I reckon there is sufficient air-conditioning in every unit to maintain a comfortable environment Sorry you were disappointed. I do the best I can.

6/10 一般

TAKASHIGE

於 2023 年 3 月住了 2 晚

6/10 一般

John

伴侶同遊
不滿：住宿狀況
Conveniently located. Safe on site parking. Great Pool. Could do with a refurb.
於 2023 年 2 月住了 1 晚

2/10 很差

Joanne

不滿：整潔度、設施服務和住宿狀況
The floor was wet upon arrival, there was a plastic suction bath mat covering 4 broken tiles which looked like no one had cleaned in weeks! The doona cover was stained and damp. Upon pulling down the blankets there was what looked to be pubic hair, hair and/or facial hair between the sheets. I didn’t even stay or ask for money back as I was that disgusted and mortified, I also felt like the owner knew exactly why I was leaving as he rolled his eyes when I returned the keys! For $120 you expect a clean bed to stay in! Highly disappointed and won’t be recommending to anyone.
Mike 於 2022年11月30日的回應
I'm really sorry for your bad experience but I assure you I was not aware of the cleaning problems. I try to quality check all of the rooms everyday. In this case I failed to check yours so I did not know about the doona or the wet floor. I am aware of the tiles and I'm trying to get a tiler in to repair them. The temporary cover should have been clean. I did not roll my eyes. I asked you straight if there was anything wrong as I need to know when there are problems and I certainly would have given you a full refund on the spot if you had been honest with me. Anway there is no excuse and all I can do is apologize.

6/10 一般

Gino

伴侶同遊
It was an average place to stay
於 2022 年 10 月住了 10 晚

8/10 不錯

Evelyn

伴侶同遊
讚好：整潔度
It was good and met all our need’s and we will be back
於 2022 年 11 月住了 8 晚

8/10 不錯

Hiroshi

讚好：整潔度、設施服務和住宿狀況
フロントの方が親切でした。はじめ扉をどんどん叩かれたけど、紅茶、コーヒーとか大丈夫ですかとのお伺いでした。他にもワインオープナーが必要で困ってると言ったら、フロントに戻り持ってきてくれました。大柄ですがニコニコした男性でした。

6/10 一般

Brendan

伴侶同遊
讚好：設施服務
Staff were very friendly and accommodating. The pool was wonderful and nice and clean. The room was very out dated and could use some maintenance such as repairing window mesh to avoid bugs getting in the room. Property was located very convenient to the airport and had shops nice and close.
於 2022 年 10 月住了 8 晚
Mike 於 2022年10月14日的回應
Thanks Brendan. I try to keep up with the broken fly screens but they seem to get broken faster than I can fix them.

6/10 一般

Mia

伴侶同遊
讚好：整潔度
不滿：設施服務
Property was good just would’ve liked some more amenities
於 2022 年 9 月住了 5 晚

10/10 優異

Elijah

於 2022 年 10 月住了 3 晚

8/10 不錯

Gary

家人同遊, 多人同遊
讚好：整潔度和客房舒適度
Good basic budget holiday accommodation
於 2022 年 9 月住了 2 晚

10/10 優異

Peter

讚好：整潔度、設施服務和住宿狀況
於 2022 年 9 月住了 1 晚

8/10 不錯

Kevin

於 2022 年 9 月住了 1 晚

8/10 不錯

Barry

讚好：整潔度、設施服務和住宿狀況
於 2022 年 8 月住了 14 晚

10/10 優異

Rob

伴侶同遊
讚好：整潔度和住宿狀況
Clean, self contained unit in the city for reasonable price.
於 2022 年 8 月住了 1 晚

8/10 不錯

PETER

讚好：整潔度和客房舒適度
Good, but could be better
Located on busy Sheridan Street, there was a lot of passing traffic noise. The apartment was comfortable and clean, but the shower tap dripped and the floor of the shower recess needed deep cleaning to remove built-up stains. The bed-side electric clock supplied had no supplied 9V battery, so that when it was turned off, the clock had to be reset. Power points were not well located in the lounge room, so electronic devices had to be recharged either in the bathroom or using air conditioning power plugs.
於 2022 年 8 月住了 11 晚

8/10 不錯

Gerard

讚好：整潔度
so - so
The Oasis Inn is much the same as any motel in this category, a big plus is a landscaped pool area. A minus point is noise from the road as had to be expected, and from the air ( the motel is in the flightpath of Cairns airport) . Wi Fi in room is poor, outside ok !
於 2022 年 8 月住了 3 晚

10/10 優異

Keith

於 2022 年 8 月住了 1 晚

10/10 優異

Peter

讚好：整潔度、設施服務和住宿狀況
All good, Mike was very helpful and always willing to assist where required.
於 2022 年 8 月住了 1 晚
Mike 於 2022年8月9日的回應
Thank you, Peter! We love it when our guests enjoy their stay

8/10 不錯

真實旅客

讚好：客房舒適度
We enjoyed Oasis in Caines
Staff was helpful and thoughtful responding to help when asked.
於 2022 年 7 月住了 6 晚

8/10 不錯

Julia

讚好：整潔度、設施服務和住宿狀況
Just a basic motel. Pool was nice and they do late check in
於 2022 年 7 月住了 1 晚

8/10 不錯

Kellie

家人同遊
讚好：整潔度、設施服務和住宿狀況
The unit was older but clean, spacious, safe & great value for $. Front desk staff were lovely, I’d definitely stay there again.
於 2022 年 6 月住了 6 晚

10/10 優異

Dianne (ringwood)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Perfect for our needs, helpful manager, nice room & pool, bikes for hire
於 2022 年 6 月住了 5 晚

8/10 不錯

Sonya

家人同遊
讚好：整潔度、設施服務和住宿狀況
This was a perfect accommodation option for our family of five. Tariff was extremely reasonable. The two bedrooms and large living area as well as the small kitchen suited us perfectly.
於 2022 年 6 月住了 1 晚

10/10 優異

Dianne (ringwood)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Perfect for our needs, good kitchen, bike hire, quiet location, nice room, helpful advice & suggestions from manager
於 2022 年 6 月住了 2 晚

8/10 不錯

Brent

讚好：整潔度和客房舒適度
Oasis apartments
Nice roomy apartment, nice pool
於 2022 年 6 月住了 1 晚

8/10 不錯

Tanya

於 2022 年 5 月住了 1 晚

8/10 不錯

MARIANNE

伴侶同遊
讚好：整潔度
location was good... easy to get to airport and water front..Micheal from front desk was helpful Bit cosy. For the price cant complain
於 2022 年 4 月住了 2 晚
Mike 於 2022年5月1日的回應
Thanks, Marianne. It's been a bit hard to keep up with so many more guests coming but I'm doing my best and it's great to see more travelers!

6/10 一般

TAKASHIGE

家人同遊
讚好：整潔度
不滿：住宿狀況
Reception was very friendly. Parking was very secure. But air-conditioning was broken. Flyscreen Door was broken too. Price was high compare to conditions.
於 2022 年 3 月住了 1 晚
Mike 於 2022年3月6日的回應
I only just discovered that the main aircon was not working properly. I apologize that I didn't have another suitable room to offer for that night.

10/10 優異

Greg

讚好：整潔度、設施服務和住宿狀況
Fantastic property and host. Would highly recommend
於 2022 年 1 月住了 24 晚
Mike 於 2022年2月25日的回應
Thanks Greg. I really appreciated it!

8/10 不錯

Samantha

親子同遊
讚好：整潔度、設施服務和住宿狀況
This property was just what we needed for a family of five for an extended stay. The price was good considering how much other places charge for the extra child. The kitchen had everything we needed to eat most meals in with our children. The apartment was two bedroom and spacious. The furniture was older but when you have young kids you don’t want new or expensive stuff anyway. The property manager/owner was friendly and always helpful. Most of the other guests were families as well and quiet, unless you walked past them on the stairs or met at the pool you don’t know they are there. The property is within walking distance of the esplanade, but it is a decent walk to the main lagoon area with kids, be prepared or drive and use the free parking areas.
於 2022 年 1 月住了 10 晚
Mike 於 2022年1月19日的回應
Thank you so much for your review. It is what we try to provide - family friendly and value for money.

8/10 不錯

Amy

家人同遊
讚好：整潔度和客房舒適度
於 2021 年 9 月住了 5 晚
Mike 於 2021年11月16日的回應
Thanks Amy!

10/10 優異

Matthew

商務旅客
讚好：整潔度和客房舒適度
Well priced, handy and central for my needs
於 2021 年 10 月住了 1 晚
Mike 於 2021年10月15日的回應
Thank you Matthew! It's been a tough couple of years but when my guests are happy it makes it worthwhile.