I was denied my already paid reservation and had to go pay for another Mega-hilton hotel and my money is yet to be refunded even now...!!!
Ade
於 2020 年 12 月住了 2 晚
4/10 欠佳
真實旅客
2019年10月10日
真實旅客
於 2019 年 10 月住了 3 晚
4/10 欠佳
真實旅客
2018年12月21日
真實旅客
於 2018 年 12 月住了 1 晚
6/10 一般
Fidel (USA)
2016年12月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel, clean room and environment
Hotel is well located for Business and leisure. Accessible to everywhere, secured and clean. Breakfast is rich and staff are good and kind
Fidel (USA)
2/10 很差
jessica
2016年12月7日
不滿:職員與服務、住宿狀況和客房舒適度
nothing works
Basically nothing works in this hotel. They will come and fix things if you ask but it's a struggle and will take hours. Plus they don't want to honor Expedia reservations and payments.
jessica
2/10 很差
jessica (new york )
2016年12月6日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
beware!
they don't like to honor Expedia bookings!!! Beware!! We booked this hotel and paid for 2 nights at different points during our stay before arriving. Problems with both. We paid to avoid using credit cards in Nigeria and carrying cash and wanted to book through a reliable service like Expedia but Rooms were not ready and staff was rude. Manager unavailable. After a hassle, they eventually gave us rooms on the ground floor in an extremely stuffy mildew smelling room. If you book through Expedia you will be lucky to get a room and will be harassed during your stay. Also room service is terrible. All around awful for a lot of money for this area. Thumbs down!!
jessica
8/10 不錯
hakeem
2016年10月31日
讚好:職員與服務和客房舒適度
Not well maintained
My stay was amazing only that hotels.com still has a great booking issue with Nigerian hotels, you can do a last minute booking. You are more likely going to be turned down
hakeem
4/10 欠佳
真實旅客
2016年5月24日
不滿:職員與服務和住宿狀況
Deceptive Description
The description of the hotel and rooms made it sound like it was one of their best views. However, when we arrived we were taken outside the main hotel in the rain to a much less desirable room and location. We paid cash separately for one of our team members who came to visit for only one night. After we left, they tried to charge him again. This was very disappointing.