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貝斯特韋斯特普勒斯考德威爾套房酒店的評價

2.5 out of 5
貝斯特韋斯特普勒斯考德威爾套房酒店
908 Specht Ave, Caldwell, ID

評價

8.0

很好

10 分評分，優異；1000 則評價中有 451 則" "
8 分評分，不錯；1000 則評價中有 304 則" "
6 分評分，一般；1000 則評價中有 110 則" "
4 分評分，欠佳；1000 則評價中有 56 則" "
2 分評分，很差；1000 則評價中有 79 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

8.4/10 

設施服務

8.2/10 

住宿狀況

7.8/10 

環保程度

評價

10/10 優異

Susan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

Victoria Leann

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Our stay was wonderful & fresh cookies all night at the front desk! Would stay here again.
於 2024 年 4 月住了 1 晚

10/10 優異

paul

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to where are friends live in town
於 2024 年 4 月住了 1 晚

2/10 很差

Shelly

親子同遊
不滿：職員與服務
Would t allow me and my two small children stay because they have a 30 mile radius rule. Garbage
於 2024 年 4 月住了 2 晚

10/10 優異

Michael

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Staff very polite and friendly property is clean and quiet
於 2024 年 3 月住了 4 晚
GM 於 2024年3月18日的回應
Thank you for your kind words. We appreciate your business and hope to see you on your future visits to Caldwell, ID.

8/10 不錯

Stacey

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Noisy upstairs neighbors. Stomping heart until midnight. Otherwise enjoyable. Continental breakfast very satisfactory. Hoping to see$100 deposit for in case of damages refunded soon! Room Left very clean.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月18日的回應
Thank you for staying with us. Please accept my apologies for the noisy guests above you. It would have ben our pleasure to correct any noise complaints while you were our guest. I am pleased that you enjoyed out full hot breakfast.We greatly appreciate your business and hope to see you on your future visits to Caldwell, ID.

10/10 優異

Desiree

讚好：整潔度、職員與服務、設施服務和住宿狀況
I love staying here!
於 2024 年 2 月住了 3 晚
GM 於 2024年3月18日的回應
Hi Desiree,We appreciate your business and enjoy seeing you every time that we have the pleasure of having you as out guest.We greatly appreciate your business and look forward to seeing you on your future visits to Caldwell, ID.

10/10 優異

Linda

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed in the business suite. Excellent accommodation and affordable.
於 2024 年 2 月住了 1 晚

6/10 一般

Bradley

讚好：整潔度和職員與服務
不滿：住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Desiree

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I love the cleanliness, the kind staff and the breakfast is always fresh, doesn’t matter the time you eat. Enjoy the check in process. Thank you, for such a comfortable place to stay, when I am not in my own home.❤️
於 2024 年 1 月住了 3 晚

10/10 優異

Tasha (South Cle Elum)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice location. Easy access to things around town.
於 2024 年 1 月住了 1 晚

10/10 優異

Zachary

於 2024 年 1 月住了 3 晚

2/10 很差

Torrie

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Worst customer service
The lady at check in was rude. Turns out they have a policy that locals can’t stay. The site let me book it and everything. I read all the check in and out rules it didn’t say anything about locals within 30 miles can’t stay. We live 20 miles away and even though I had already paid for the room she said can’t stay here then walked away. Didn’t refund the money or anything. I then had to call hotels.com to get a refund. It totally ruined date night.
於 2024 年 1 月住了 1 晚

2/10 很差

Angela

不滿：職員與服務

10/10 優異

Michael

讚好：整潔度和設施服務
於 2024 年 1 月住了 2 晚

8/10 不錯

Linda

家人同遊
於 2024 年 1 月住了 1 晚

10/10 優異

Tara

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

2/10 很差

Jason

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Desiree

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I always love the staff, they are so kind and helpful.
於 2023 年 12 月住了 2 晚

10/10 優異

Linda

於 2023 年 12 月住了 2 晚

10/10 優異

Wesley

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Family friendly
Great pool and hot tube! Fun place to stay with kids.
於 2023 年 12 月住了 1 晚

4/10 欠佳

Carol

家人同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
Pets allowed but not really welcome
Although the hotel comes up as being "pet friendly," it is not. Pets are allowed, but there are A LOT of restrictions, and only one room on each floor is allowed pets, meaning my very old dog had to walk up and down stairs. There is also no grass pet area for walks or potty. All the landscaping is rocked and I had to walk to the Burger King across the street to potty my dog. There was 1 garbage can on the property right by the front door, and I hate to dispose of my dog's waste by the front door, but I had no choice. The hotel will allow pets, there are fees and restrictions, and potential fees if they find any dog hair on any piece of furniture. "Pet Friendly," not so much.
於 2023 年 12 月住了 1 晚

10/10 優異

Rachelle

於 2023 年 12 月住了 2 晚

10/10 優異

Desiree

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff treat you like family.
於 2023 年 11 月住了 3 晚
GM 於 2023年12月5日的回應
Thank You for being our guest. I am pleased to know that you enjoyed your stay and look forward to providing accommodations on your future trips to Caldwell, ID.

6/10 一般

Ryan

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Stay was ok
Stay was ok. Clean and quiet. I went to eat breakfast at 9:02am. Lady had taken everything down and said it closed at 9am. Pretty rediculous IMO. I cost them nothing to leave dry goods and Batter out to "make your own waffle".
於 2023 年 11 月住了 1 晚
GM 於 2023年12月5日的回應
Hello Ryan,Thank you for staying with us. I reviewed footage to use as training for staff and there was a family that arrived at 9:03AM that had breakfast and was seated when you entered the breakfast room at 9:13AM. Unfortunately, we break down our breakfast at 9:05 and items such as waffle batter are thrown away at that time and wouldn't have been available at the time that you came in at 9:13. We thank you for staying with us and hope to see you on your future travels to Caldwell, ID.

4/10 欠佳

Megan

家人同遊
I found a ton of black hair in my bed, one of the more dirty hotels I’ve stayed in. Staff was nice. All the tile floors in our room were old and cracked. Hotel needs a remodel.
於 2023 年 11 月住了 1 晚
GM 於 2023年12月5日的回應
Please accept my apologies for the hair in the bed. We are currently working with Best Western on getting our furniture and flooring approved to finish the upgrades to our guest rooms.

2/10 很差

Henry

讚好：整潔度
不滿：職員與服務
於 2023 年 11 月住了 1 晚
GM 於 2023年12月5日的回應
Thank you for staying with us. We appreciate your business.

6/10 一般

joanna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 4 晚
GM 於 2023年12月5日的回應
Thank you for staying with us!

10/10 優異

Karen Gervais

讚好：整潔度、職員與服務和住宿狀況
I enjoyed my stay at Best Western very much. It was very clean, the breakfast had many options to choose from. The host at the front desk was very personable, friendly and kind no matter if it was in the morning or evening. Had the best sleep there.
於 2023 年 11 月住了 2 晚
GM 於 2023年12月5日的回應
Thank you for staying with us. We appreciate your kind words and look forward to seeing you on your future travels to Caldwell, ID.

6/10 一般

Kelly

讚好：整潔度和職員與服務
於 2023 年 11 月住了 3 晚

8/10 不錯

Greg

於 2023 年 11 月住了 1 晚

10/10 優異

Edna J

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I love that the room we got was awsome because it had the walking in shower with bench. And being disability . It makes some much easier to take a shower .
於 2023 年 11 月住了 1 晚

10/10 優異

Dawn

讚好：整潔度、職員與服務和住宿狀況
The staff was friendly and helpful, especially the breakfast hostesses. The facility was well taken care of and easy to get around.
於 2023 年 11 月住了 1 晚

8/10 不錯

Anne

家人同遊
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

10/10 優異

Carol

讚好：整潔度、職員與服務和住宿狀況
Everyone was friendly and professional. It was a great stay.
於 2023 年 10 月住了 1 晚

8/10 不錯

Jean

讚好：整潔度和職員與服務
於 2023 年 10 月住了 3 晚

10/10 優異

Spencer

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our stay. It’s a nice facility
於 2023 年 10 月住了 1 晚

6/10 一般

Kelvin

不滿：住宿狀況
For the price, this should be a better place to stay. The bathroom needs an upgrade.
於 2023 年 10 月住了 1 晚

10/10 優異

Vera

於 2023 年 10 月住了 3 晚

10/10 優異

thomas

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff helped me change rooms so nice
於 2023 年 10 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

8/10 不錯

Darrell

讚好：整潔度和住宿狀況
於 2023 年 9 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Had a good stay all staff frinely and i love that they let my grandchildern come to swim even had breakfast with me befor they went to school. Only problem i had was my plug-ins ithe the bath room didnt work .i let desk know no one. came by to fix. I was ther 5 days. Little disappointed.
於 2023 年 10 月住了 5 晚

10/10 優異

Terry

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 優異

Donald

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice people
於 2023 年 9 月住了 4 晚

10/10 優異

Patricia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything looked very clean and spaces were well maintained
於 2023 年 10 月住了 1 晚

8/10 不錯

Valerie

家人同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 3 晚

10/10 優異

MIGUEL (san antonio)

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
excellent hotel
於 2023 年 9 月住了 1 晚

2/10 很差

Cheryl

家人同遊
不滿：職員與服務
I made this reservation for my son and his new wife on their wedding day. When they showed up to the front desk in their wedding attire. The hotel would not honor the reservation. I had to go and sign for the room, even though had taken care of the entire costs the week before. They were given keys went to the room and then were kicked out. They says its because they don’t rent to people who live within 30 miles. I suspect by they way they were treated there was also some racial bias in this decision making. DO NOT GO HERE if you are a member of the BIPOC community or if you need any sort of ADA accommodation.
GM 於 2023年9月25日的回應
Hello Cheryl-As your family members that were travelling with you recognized and acknowledged, the policy regarding not renting to guests that live within 30 miles is posted on Travelocity and every other website that we are bookable on. This poliocy is enforced equally and has nothing to do with race, ADA, or anything other than the address listed on the guests govenment issued Identification.